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  • Archived

Firefox only shows a page that says XML Parsing Error: undefined entity Location: chrome: //browser/content/browser.xul. So I can't use any fix that uses ffox

After I first got the message I uninstalled Ffox and reinstalled it. Same message. So I can't get to any ffox menu, or buttons because I only have the one page with the… (read more)

After I first got the message I uninstalled Ffox and reinstalled it. Same message. So I can't get to any ffox menu, or buttons because I only have the one page with the message.

One suggestion was to uninstall and delete "firefox program file" but I can't find any file with that name on the C drive Mozilla Firefox folders

What can I do?

Asked by Foxflight24 1 year ago

Last reply by LJones 11 months ago

  • Archived

When I click 'Menu', then 'Options', nothing happens - FF not responding!

I also cannot type a URL, nothing happens when I hit enter. I cannot download anything, save a picture (Save As) or any such. I run virus scans and all it finds is trac… (read more)

I also cannot type a URL, nothing happens when I hit enter. I cannot download anything, save a picture (Save As) or any such. I run virus scans and all it finds is tracking cookies - sometimes 900+ of those...

The only way I can go to a web-site, is from the opening Google screen or from my bookmarks.

Asked by garner49 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

I got a verify email about using my gmail to sign in to firefox which I didn't do.

Hi, I got an email saying my gmail address was used to sign into firefox, from somewhere in Tanzania? Is this a phising scam? Email says it's from accounts.firefox.com. T… (read more)

Hi,

I got an email saying my gmail address was used to sign into firefox, from somewhere in Tanzania?

Is this a phising scam? Email says it's from accounts.firefox.com.

Thanks, Geoffrey

Asked by GeoffreyPalmer 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Does Mozilla Firefox have a lifecycle policy, end of support dates?

I'm currently using version 3.6 and there have been a lot of reported issues w/version 4.0. I want to stay on 3.6 but I'm not sure how much longer Mozilla will support i… (read more)

I'm currently using version 3.6 and there have been a lot of reported issues w/version 4.0. I want to stay on 3.6 but I'm not sure how much longer Mozilla will support it. Is there a lifecycle policy in place for versions. Are there any know End of Life/Support dates??? I can't find any

Asked by cosmanmr 9 years ago

Last reply by cor-el 8 years ago

  • Archived

On Firefox 13 the new tab page boxes are blank no matter how many times I visit a website

I downloaded firefox 13 about a week ago and when I open a new tab the boxes that are supposed to display your most visited webpages don't work, if you go to your bookmar… (read more)

I downloaded firefox 13 about a week ago and when I open a new tab the boxes that are supposed to display your most visited webpages don't work, if you go to your bookmark that says "Most Visited" that displays my most visited webpages fine but none of the pages show up on my new tab page. Also if I click and drag one of the websites into the boxes the website name appears but it never loads any picture for the website. If I don't click and drag the website to one of the boxes then the box is empty....there is no website, nothing. But I've gone to plenty of sites plenty amount of times and it is not showing up http://i.imgur.com/TWmAU.png --- Here's a image of what I see (to clear up any confusion)

Asked by wam19 8 years ago

Last reply by dumdidadida 8 years ago

  • Archived

cannot get rid of http://btsearch.name/# as home page

Help! This is my 3rd request. I cannot get rid of http://btsearch.name/# as my home page. I never made it my home page but some software I downloaded made it so. I have t… (read more)

Help!

This is my 3rd request. I cannot get rid of http://btsearch.name/# as my home page. I never made it my home page but some software I downloaded made it so. I have tried everything I know to change it back to besthomepage ever but no luck

Please help

Bob

Asked by bobr1948 8 years ago

Last reply by Chris Ilias 7 years ago

  • Archived

Can I disable web push service connection?

In the description of the new web push notifications it says "Firefox maintains an active connection to a push service in order to receive push messages as long as it is … (read more)

In the description of the new web push notifications it says "Firefox maintains an active connection to a push service in order to receive push messages as long as it is open. The connection ends when Firefox is closed. On our server we store a randomized identifier for your browser"

I understand that I can keep Notifications disabled (which is the default), to never actually receive notifications, however, by the above wording (found at https://support.mozilla.org/en-US/kb/push-notifications-firefox?as=u&utm_source=inproduct#w_upgraded-notifications ) I assume that even if I don't enable Notifications, that even though the web push stuff is opt-in per website, even if I never opt in, Firefox will still be phoning home the entire time I'm running it. So it will have a log of every time I start FF, how long I had it on, and when I exited. (Granted it's randomized or whatever, but the concern still stands.)

I don't want that... Is there a way to disable this always-on connection?

Asked by soundwave 4 years ago

Last reply by MrToo 4 years ago

  • Archived

Read the fixes and still having problems. Firefox will not open at all and I receive a crash report upon launch. Have restarted, shut down, run virus and malware checks and even tried downloading and reinstalling with no response. Please assist.

Read the fixes. Cannot open Firefox in safe mode. Have tried reinstalling Firefox. Crash occurs each time I try to launch Firefox. Have run scans, checked for malware, sp… (read more)

Read the fixes. Cannot open Firefox in safe mode. Have tried reinstalling Firefox. Crash occurs each time I try to launch Firefox. Have run scans, checked for malware, spyware, installed all windows updates and still no luck.

Have accessed my crash reports. One of the reasons indicated is: GenuineIntel family 6 model 23 stepping 10


Crash Reason

EXCEPTION_ACCESS_VIOLATION_WRITE

Have no idea how to fix this and have had crash reports since yesterday evening.

Signature: nsStandardURL::SchemeIs(char const*, int*)

Asked by abrami 9 years ago

Last reply by peegeetips 8 years ago

  • Archived

Blekko malware with download

Three related questions 1. Is it possible to download Firefox without also getting Blekko malware? 2. How do I delete Blekko malware and restore to prior state? 3. How ca… (read more)

Three related questions 1. Is it possible to download Firefox without also getting Blekko malware? 2. How do I delete Blekko malware and restore to prior state? 3. How can a respected organization like Mozilla allow its main product to load malware?

Asked by meritcos 8 years ago

Last reply by scott.missouri 8 years ago

  • Archived

Are there any suggestions for a downloader to replace Realplayer with?

Can anybody suggest a site that I can use to replace Real Player. One that possibly has the ease and range of Real Player. I have been all over to Real Player, Adobe, Fir… (read more)

Can anybody suggest a site that I can use to replace Real Player. One that possibly has the ease and range of Real Player. I have been all over to Real Player, Adobe, Firefox, and every other site imaginable. I have installed, uninstalled, and reinstalled enough junk and useless "fixes" to fill three computers. I need a new downloader that will allow me to D-load and save videos from various sites.Is there any other site that will do that. Oh yeah, free helps too.

Asked by fritzgabbons 8 years ago

Last reply by OUTLAW15 8 years ago

  • Archived

How do I prevent my addon buttons from being hidden by the "more tools" dropdown when width is above 700px?

I have several addon buttons in my toolbar to the right of the urlbar. Firefox hides them in a dropdown button labeled "More tools...". I don't want it to do this when it… (read more)

I have several addon buttons in my toolbar to the right of the urlbar. Firefox hides them in a dropdown button labeled "More tools...". I don't want it to do this when it is wide enough, but I can't figure out how to change this behavior. When I enter the customize screen, the button vanishes, and neither it nor any of the buttons it hides appear on any toolbar or in the "additional tools and features" pane.

What I want is that when the window is wider than 700px screen pixels, it shows all buttons. If it gets even wider, then keep stretching the urlbar.

Here's how it looks like now. http://puu.sh/cw3qv/ceebc027c6.png

How can I achieve this?

Asked by brunoais 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Verry big problem when loading certain websites

Hello, I have here a serious very strange problem and I do not know what to do. I'm on Xp here for +15years without any problems sofar that I have not fixed but the time… (read more)

Hello,

I have here a serious very strange problem and I do not know what to do. I'm on Xp here for +15years without any problems sofar that I have not fixed but the time has come that I have now here a big strange problem. The problem is that when I surf to certain sites is that my browser hangs and I can not load any pages and the wheel keeps on spinning. Then I must close it and FF stays hanging in task manger and so I must close it there as well. This sounds familiar around here a so pose but I have done everything I can that I know off and I know a lot to fix problems. I have done it all and the strange thing know is that it does it with every browser EXCEPT the old Internet explorer on Xp. That seems nothing to worry about it and I can go on browsing like nothing is happen but every other browser hangs. Name them all... I have tried it. Also when I start in safe mode... all the same. It hangs except IE. So it is no program that I have installed or what so ever and I can browse all my pages that I browse and now off and no problems but in a while it hangs with a new site when searching for something etc....

Also I have here every good security program on Xp like Kaspersky, Emsisoft,... and many more on XP (not all of them running off course) but they find nothing so my pc is clean of infection. until now I have found no infections throughout the years that I'm on Xp so this is also not the problem. So what is the problem here? I have also W8 and there is everything fine but here on Xp... I will give the link that I have found today where I can make this error appear very fast and always. This is a little bliss for me because in the past I cannot get this error every time. Some times I thought even that the problem was fixed because I get no problems for a while but now I have found it so make it every time. The link is https://developer.mozilla.org/nl/docs/Web/Demos_of_open_web_technologies It is a link that does not work but that is not the problem. The problem is that when I click on this link it stays on loading but never loads but the real headache is that when I want to open other tabs with other sites all the sites does not load. I see it loads for about half and than nothing. It stops and I get to no other pages until I restart the browser. Then is everything fine. I get also no errors in the logs here except the error log of FF.

So If the error is also when in safe mode what can be the problem? I have it with a few websites until know so there must be a connection between the OS, the third party browsers and some sites? I do not know. I have tried also every network program to fix all the things that they can fix but nothing works. I think it is a Xp problem here but the strange thing is that IE is the only browser that not hangs when doing this.

Have anyone a clue what this can be?

Kevin z. from Belgium

Asked by KeZaX 3 years ago

Last reply by cor-el 3 years ago

  • Archived

как убрать поисковую сисетму WEBALTA

Как известно появилась поисковая система "WEBALTA", которая автоматически стала стартовой страницей. Попытки установить "Яндекс" на стартовую страницу оканчиваются провал… (read more)

Как известно появилась поисковая система "WEBALTA", которая автоматически стала стартовой страницей. Попытки установить "Яндекс" на стартовую страницу оканчиваются провалом. Прошу вас решить эту проблему, поскольку я и члены моей семьи предпочитают использовать "Яндекс" (более привычный и удобный для нас способ)

Asked by 11DENIC11 8 years ago

Last reply by kiralex1 8 years ago

  • Archived

how to disable keyboard shortcuts using user profiles in firefox

I would like to disable the keyborad short cuts using the profile (user.js) . Eg: Ctrl+f,Ctrl+d etc all the keyboard short cuts Should be disabled... Similat to the below… (read more)

I would like to disable the keyborad short cuts using the profile (user.js) . Eg: Ctrl+f,Ctrl+d etc all the keyboard short cuts Should be disabled...

Similat to the below example..

Eg: user_pref("browser.tabs.autoHide", true); user_pref("browser.tabs.forceHide", false); user_pref("browser.tabs.warnOnClose", false);

Asked by RanShop 1 year ago

Last reply by s_aditham 1 year ago

  • Archived

i upgraded to Firefox 4.01 but it keeps asking me to reboot whenever i want to launch the program even after rebooting for at least 7 times

I have rebooted the system many times but I am not able to launch Mozilla F. 4.01. After upgrading it, I cant even redownload it or go back to the older version: it keeps… (read more)

I have rebooted the system many times but I am not able to launch Mozilla F. 4.01. After upgrading it, I cant even redownload it or go back to the older version: it keeps asking me to reboot the system everytime I try to launch. Please HELP! I highly dislike IE! besides I got all my bookmarks with Firefox.

Asked by FeBecca 9 years ago

Last reply by cor-el 9 years ago