Showing questions tagged: Show all questions
  • Solved
  • Archived

NBA Games won't load in firefox . they work fine though in chrome and edge

Hello, I have problem playing nba matches on watch.nba.com (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , whe… (read more)

Hello, I have problem playing nba matches on watch.nba.com (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , when I click watch nothing happens. it stays in the same page and the same layout

Asked by . 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Browser is not supported by Discord web application

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regar… (read more)

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

Asked by MySha_61 2 years ago

Answered by MySha_61 1 year ago

  • Solved
  • Archived

Spotify keep showing premium page

I used to use Spotify web player to listen music,but I can not do it anymore yesterday. And it keeps showing the premium page that ask me to pay for it,even I click refre… (read more)

I used to use Spotify web player to listen music,but I can not do it anymore yesterday. And it keeps showing the premium page that ask me to pay for it,even I click refresh or review 2021 best songs,it won't work properly. And I use Edge to try it again,then Edge works fine,by the way,I already clear cache and cookies,also restart Firefox multiple times,and even try the private mode and remove all my add-ons,still not working. Any idea would be great,Best regards.

Asked by 坂井泉水 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Walmart Site Not Working Firefox 96.0.2 64-bit

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for pro… (read more)

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for products but when you try to add a product to the cart nothing happens. You also can't actually go to the cart. Last time I used Walmart was a few weeks ago and everything worked fine!

Asked by brw111 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Browsing on local development URLs derives on "Unable to connect"

Hi there, I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time… (read more)

Hi there,

I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time, I've established a new profile just for development purposes.

The local website I can't reach is "site.local.dev". My OS is Ubuntu 20.04 and that URL points to a local IP on my network (resolved via /etc/hosts file on my PC).

Funny thing is that: - In dev-profile: site.local.dev does not work => "Unable to connect" and the URL bar shows https://site.local.dev even if I force it to http:// - In personal-profile: site.local.dev does work :P

I have tried with CLI tools like "wget", "hosts", "ping", "telnet" and so on and the site loads ok. Even I have used Dillo (damn simple web browser) and the site loads ok also.

Things I've tried so far: - Suggestions at https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - Suggestions at https://support.mozilla.org/en-US/questions/1011327 (similar issue, not exactly the same).

It must be a silly thing but I'm out of options now. Perhaps anybody has faced to this situation in the past: any suggestion on this issue?.

Thanks in advance, Ibon.

Asked by Ibon Castilla Varela 2 years ago

Answered by Ibon Castilla Varela 1 year ago

  • Solved
  • Archived

Facebook scrolls to bottom of page when I type a reply to a comment or use Shift or Backspace keys

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problem… (read more)

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook.

FACEBOOK screen suddenly moves to the bottom of the screen when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts to the very bottom of the page again even if I have tried to scroll the page back up to the middle of the screen manually. This shifts the entry area where I'm typing down and sometimes off of the visible screen entirely. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. 

Please help. Been going on for over two weeks. I was hoping the new Firefox update yesterday would help. Nope. Still happening.

Asked by fu22 2 years ago

Answered by jeddolnick 1 year ago

  • Solved
  • Archived

Yandex disappeared

I got a notification that Yandex is no longer supported and my default search engine was changed to Google? Why does Firefox care of which search engine I use? Why I can… (read more)

I got a notification that Yandex is no longer supported and my default search engine was changed to Google?

Why does Firefox care of which search engine I use? Why I can't use Yandex? I tried to add it again but it requires to install an addon for search engines and there's no addon for Yandex search.

Asked by Николай 2 years ago

Answered by Николай 2 years ago

  • Solved
  • Archived

Accessing site page problems

Hi, I am having a problem accessing pages (or popups, I'm not sure) on certain pages. When I log into specific sites (e.g. Lightspeed, GoDaddy or Shopify) I have a prob… (read more)

Hi,

I am having a problem accessing pages (or popups, I'm not sure) on certain pages.

When I log into specific sites (e.g. Lightspeed, GoDaddy or Shopify) I have a problem opening certain areas. One of the obvious and annoying ones is when I try to access the Live Chat on Lightspeed. The chat is never available for me even though it is 24/7 (see image below showing chat unavailable), but I can access it if I log in on a New Private Window or use a different browser (see second image below, showing chat available).

Is this an easy fix? I tried adding the sites as exceptions but it made no difference, I am obviously missing something.

Thanks for your help. Samantha

Asked by SamW 2 years ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Microsoft Welcome page when browsing internet

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never ha… (read more)

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never had an issue until today.

Asked by corvinoconnor 2 years ago

Answered by Dropa 2 years ago

  • Solved
  • Archived

Incorrect site view

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it corre… (read more)

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it correctly too. I have tried all the obvious things... refresh, clear cache, deleted the application and reinstalled. However, I still get the same disjointed view of my website.

Please see the first image of how it looks and the second image of how it should look doesn't seem to want to upload here!

The site is bodymind-fit.com

Asked by pete50 2 years ago

Answered by pete50 1 year ago

  • Solved
  • Archived

Can't login to important websites on Windows. Either boxes don't appear or info is not passed to site. No problem on Mac just windows.

I have asked this before but got no reply. Running FireFox 98.0.2 andthe problemis logging into many websites (like my bank) on Windows 10. Generally the login info d… (read more)

I have asked this before but got no reply. Running FireFox 98.0.2 andthe problemis logging into many websites (like my bank) on Windows 10. Generally the login info drop downs do not accept the data or don't even appear. I am ready to quit Firefox on windows. Oddly, Firefox on MacOS is ok. But it is really frustrating to have to use MS Edge to log into my bank or read the local paper and more. Really, if my main option to switch were something other than GOOGLE I would switch - have use Firefox for years - I am a data scientist with an MS in CS and have high expectations for interface design. This one is not working.

Asked by jj.landwehr 2 years ago

Answered by jonzn4SUSE 2 years ago

  • Solved
  • Archived

Web page stopped working

For many years I have used Firefox and would check lottery ticket numbers on the New York State Lottery web site. A few days ago it became a problem. I can get to the web… (read more)

For many years I have used Firefox and would check lottery ticket numbers on the New York State Lottery web site. A few days ago it became a problem. I can get to the web site but then when you click an icon to go to a particular game to check the numbers nothing happens. When i tried to click on the FAQs icon or just get to the menu to find their contact inf, none of that worked either. I found an old copy of IE11 on my computer and connected with that and it worked. I contacted the NY Lottery web site via email and they said they didn't change anything.

Is there an issue with a recent Firefox update?

Ron

Asked by merrittrh 2 years ago

Answered by Terry 2 years ago