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  • Solved

Unable to Access FlightRadar24 web site due to issue with WebGL

Since this week I have been unable to access flightradar24 web site due to a problem with WebGL. It tells me that I need a compatible browser e.g. Firefox I am running L… (read more)

Since this week I have been unable to access flightradar24 web site due to a problem with WebGL. It tells me that I need a compatible browser e.g. Firefox

I am running Linux Mint 21.3 Cinnamon on and I7 processor with a NVIDIA Corporation GK208B [GeForce GT 710] graphics card.

I have edited the about:config file as follows:

webgl.force_enabled TRUE

but noted a collection of failed messages as shown on the attached screen shot.

This web site is still accessible using chromium on the same computer, suggesting that there isn't a hardware problem.

Thanks

Howard

Asked by h.brissenden 4 days ago

Answered by h.brissenden 1 day ago

  • Solved

Wrong Scaling with HiDPI Screen on Linux

Dear Technical Support, I'd like to report a problem which affects the rendering of websites in Firefox with a HiDPI monitor. I'm having issues with the text and graphi… (read more)

Dear Technical Support,

I'd like to report a problem which affects the rendering of websites in Firefox with a HiDPI monitor.

I'm having issues with the text and graphics of web pages, that are often mismatched or misaligned, with text being too large compared to graphical elements. See the enclosed pictures for an example; as you can see, this happens also on your website. Also, I've noted that pages (and plugins) appear to be "shrinked" as opposed to when viewed on Chrome, where they are shown to their true size.

Setting ui.textScaleFactor=100 and tweaking with layout.css.devPixelsPerPx did not change much. I must admit that I find this behavior quite strange, since HiDPI monitors have been around for more than a decade, and especially considering that this did not impact my experience with Firefox on Windows, using the same monitor and machine.

I hope to find an effective solution to this problem and look forward to your reply. Please let me know if I can be of any help in this matter.

Best regards, Federico

Asked by Federico 3 days ago

Answered by Federico 3 days ago

  • Solved

I cannot log in to websites using Firefox

Firefox is my default browser, but it does not allow me to log in to specific websites. For example, ihg.com, when I click the sign in button nothing happens, I just have… (read more)

Firefox is my default browser, but it does not allow me to log in to specific websites. For example, ihg.com, when I click the sign in button nothing happens, I just have a little note at the bottom left "javascript:void(0);" Another example, dutchcrafters.com , when I click Log in with Gmail, nothing happens.

I have tried removing all the content blocking extensions (privacy badgers, ublock origin, etc.), did not fix it. I have tried a firefox refresh, did not fix it. I have tried uninstalling and reinstalling firefox with several device restarts, did not fix it.

I know this must be a firefox specific problem because microsoft edge work perfectly for both of these examples. Any other suggestions to fix this firefox issue?

Asked by James Lin 1 month ago

Answered by cor-el 1 month ago

  • Solved

Secure Connection Failed, Error Code: PR_END_OF_FILE_ERROR

I have been trying to solve this problem on and off for about a year now, but 99.99% of the time I try to access https://en.wiktionary.org/ , I get the following error: S… (read more)

I have been trying to solve this problem on and off for about a year now, but 99.99% of the time I try to access https://en.wiktionary.org/ , I get the following error: Secure Connection Failed An error occured during a connection to en.wikitionary.org PR_END_OF_FILE ERROR Error code: PR_END_OF_FILE_ERROR

  • The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
  • Please contact the website owners to inform them of this problem.

Learn more... Try Again

I have NEVER gotten this error message for any other website. And the strangest thing? Sometimes I CAN access Wikitionary with zero problems, but this phenomena tends to only happen when I attempt to access the website very late at night or really early in the morning. I cannot think of a single thing I have done differently when this happens.

By the way, I am able to access Wikitionary from Microsoft Edge just fine, it is ONLY Firefox where I have this problem.

Asked by lucasp1337 1 month ago

Answered by lucasp1337 3 days ago

  • Locked

Firefox won't search for a website.

Locking this thread, please continue here: [/questions/1440710] Firefox is unable to search for any new website. It will open any website I have used before but if I do a… (read more)

Locking this thread, please continue here: [/questions/1440710]
Firefox is unable to search for any new website. It will open any website I have used before but if I do a search for something new, the tab trembles and nothing happens. No search. No results.

I appreciate any help.

Thank you, Naomi

Asked by naomi9 1 week ago

  • Solved

Unable to paste screenshot into Google Translate

When I try to screenshot (Windows+Shift+S) and paste the screenshot into Google Translate, I get the error message: Unable to paste from clipboard right now. Try copying… (read more)

When I try to screenshot (Windows+Shift+S) and paste the screenshot into Google Translate, I get the error message:

Unable to paste from clipboard right now. Try copying the image again.

This functionality works in every other browser I've tried (Chrome, Edge, Brave, Opera GX), so it's not a Google problem, I don't think.

Asked by Patrick R. 1 week ago

Answered by zeroknight 1 week ago

  • Solved

Twitter's Login page doesn't load in Firefox

Twitter's login page won't load when I try to open it in Firefox. https://twitter.com/ https://twitter.com/ loads just fine, account pages like https://twitter.com/firefo… (read more)

Twitter's login page won't load when I try to open it in Firefox. https://twitter.com/ https://twitter.com/ loads just fine, account pages like https://twitter.com/firefox load just fine, and individual tweets individual tweets load just fine. But when I click the login button on any working page, or go directly to the login page at https://twitter.com/i/flow/login, all I get is a white rectangle in the middle of the screen that flashes a loading-spinner for a few frames every two seconds but never actually loads any page content.

I can log in just fine in Chrome, so the problem is specific to Firefox. The problem started at least a week ago, but I don't log in on my desktop regularly enough to know exactly when the problem started.

I turned my Browser Privacy setting to "Standard" and cleared all site data from Twitter, with no effect. I use uBlock Origin, but the problem persists when I disable it. The problem also occurs in Private windows.

Asked by Z Lawton 1 week ago

Answered by cor-el 1 week ago

  • Solved

Schwab website refuses login

This morning I could not log into the Schwab customer website using current Firefox version 123.0 on Windows 11. Reverting to version 122.0b9 solved the problem. Before … (read more)

This morning I could not log into the Schwab customer website using current Firefox version 123.0 on Windows 11. Reverting to version 122.0b9 solved the problem. Before the reversion I tried clearing cache, history, passwords, etc, and I tried a full reinstall of version 123.0. What else would prevent a connection to Schwab when other websites worked fine?

Asked by Larry Young 1 week ago

Answered by Larry Young 1 week ago

  • Solved

WebGL

Using Windows 10 22H2 and Firefox 122.0.1 Yesterday I had no problem opening the map on purpleair.com. Today I can't. Get error: Error: Failed to initialize WebGL … (read more)

Using Windows 10 22H2 and Firefox 122.0.1 Yesterday I had no problem opening the map on purpleair.com. Today I can't. Get error:

Error: Failed to initialize WebGL

TypeError: DE is undefined.

But I can open this same website map in Google Chrome browser with no problem. What changed in Firefox and how do I fix it. And why do I need to fix it, since it all works fine in Chrome

Thanks a bunch,

Mike

Asked by Mike Marshall 3 weeks ago

Answered by Mike Marshall 2 weeks ago

  • Solved

Google pages (Gmail, YouTube, etc.) won't load if I am using VPN (PIA)

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loa… (read more)

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loads at all. This only occurs when my VPN is on (I use Private Internet Access). However, even with the VPN on, Chrome will still load those sites. Disabling the VPN means that the sites load normally.

My guess is it might be some sort of privacy setting in Firefox, but I don't understand what it could be. The only thing that breaks/fixes the sites is connecting and disconnecting the VPN, irrespective of which country I try and connect from.

Asked by Minimal Gravitas 3 weeks ago

Answered by Minimal Gravitas 2 weeks ago

  • Solved

Youtube services restricted?

Hello, For whatever reason, I can't view Youtube livestreams or movies, and the quality on regular videos is limited to 360p only (with some offering the upgrade to 720p … (read more)

Hello, For whatever reason, I can't view Youtube livestreams or movies, and the quality on regular videos is limited to 360p only (with some offering the upgrade to 720p - though this often causes the video player to freeze). I've tried disabling my adblocker, my other various plugins, even opening the blocked content in a private window or troubleshooting mode - still no dice. Is this yet another one of Youtube's anti-firefox tricks? is there any way to fix/bypass this?

Asked by bb98baitv2 1 month ago

Answered by bb98baitv2 3 weeks ago

  • Solved

Firefox always sets address to https

I assume that it's the same problem as this: https://support.mozilla.org/en-US/questions/1388431 but there is no solution. https only mode is not active browser.fixup.a… (read more)

I assume that it's the same problem as this: https://support.mozilla.org/en-US/questions/1388431 but there is no solution.

https only mode is not active

browser.fixup.alternate.protocol is set to http from https browser.urlbar.autoFill is set to false

Nothing helped.

I get that this default makes sense but since so many local tools don't use http there should be at least 1 working option to disable this behavior at least for certain sites.

Asked by danielw90.dw+firefox 3 weeks ago

Answered by Terry 3 weeks ago

  • Solved

first direct login

Hi there, I saw a similar problem and tried everything there (Cache/Cookies etc.) but I still have this problem: When I access firstdirect.com I get the page loaded but … (read more)

Hi there, I saw a similar problem and tried everything there (Cache/Cookies etc.) but I still have this problem:

When I access firstdirect.com I get the page loaded but none of the buttons work? All the headings and the Online Banking link are dead.

I tried Troubleshooting mode and lo and behold, it worked, and now it's OK, but.... I use In Private browsing for Finance stuff and this is where I can't get it to work???

Once I got the login page (in normal browsing) I copied the URL, pasted it into the Private tab and it worked perfectly, so t looks like the problem is somewhere in the www.firstdirect.com welcome page?

Tried Edge and that worked too and First Direct are unaware of any login problems, so any ideas please?

I'm baffled! Thanks all, Chris.

Asked by eggcf 3 weeks ago

Answered by zeroknight 3 weeks ago

  • Solved

Roblox website Shattered.

The layout on the Roblox website, https://www.roblox.com Has appeared to break, I've seen the website on Google chrome and Microsoft Edge and it's good to go. I am not aw… (read more)

The layout on the Roblox website, https://www.roblox.com Has appeared to break, I've seen the website on Google chrome and Microsoft Edge and it's good to go. I am not aware as to how this has happened. I have disabled every Addon I have, This issue is not caused by the Addons I have installed.

CTRL + F5 has Fixed My Issue! Thank You cor-el!

Asked by aombi 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

a site does not display properly

A friend has passed away and I cannot access her obituary page. I could for a couple of days but I can't any more. Is this a problem with the FF latest upgrade? The pag… (read more)

A friend has passed away and I cannot access her obituary page. I could for a couple of days but I can't any more. Is this a problem with the FF latest upgrade? The page is [link removed by moderator]

I do not want her obituary page made public on a forum in case it causes inappropriate comments.

I have just discovered the page works ok on Chrome so I will use that for now, but I am reporting the problem to try and help you. I am using latest version of Firefox.

I have added a screen snip of the part-loaded page.

I just followed the button below about extra troubleshooting information and lost all the information I had typed into this box, which irritates me as well.

Have a look please and let me know, thanks.

Oldjon

Asked by Oldjon 4 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Youtube doesnt work

For the last few weeks ive been having difficulties with youtube, at first it was only the comment section that would load forever without stopping, but lately when ive d… (read more)

For the last few weeks ive been having difficulties with youtube, at first it was only the comment section that would load forever without stopping, but lately when ive decided to sit down andtry and solve this, i noticed that i cant access my account nor any notifications either. And even if i type in my name and go into my account manually, there are no links nor any menues available, everything is black except the videos.

I cant even sort the videos to the "latest upload" without the page start loading forever without stopping. I can access everything with other browsers though, OperaGX, but thats not my main browser, so i dont want to switch over to Opera whenever i want to use youtube.

Does anyone else have the same problem? And what do i need to do to fix this? (I cant even find a way to contact the support to get help nowadays for some reason..)

Asked by MrTrixer 4 weeks ago

Answered by zeroknight 4 weeks ago

  • Solved

I can't access Goodnotes Web if I try to login via iCloud

This is a problem that I have since months, still unresolved. If I try using a different browser (like Brave) it works, so it's a Firefox issue or Apple issue with Firefo… (read more)

This is a problem that I have since months, still unresolved. If I try using a different browser (like Brave) it works, so it's a Firefox issue or Apple issue with Firefox.

Basically if I go to https://web.goodnotes.com/login and I login via iCloud, a window opens up which asks me iCloud email and password, then it asks me for the sms code received, then I put it and then I get a BLANK page (the image that I uploaded) with in up right corner "Login performed as my name". And then nothing happens. But instead with Brave it opens up the Apple authorization to accept the Browser and then I finally can enter in Goodnotes web. With Firefox I'm stuck in that blank white page.

Since it's an issue that I have since months, I think I should report this and here I am.

Asked by a.geno 1 month ago

Answered by cor-el 1 month ago

  • Solved
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  • Archived

Firefox searching instead of dns resolving internal websites

I have multiple internal websites, which all follow the pattern of [site.one.two] which resolves fine using the internal DNS server i have configured by going to https://… (read more)

I have multiple internal websites, which all follow the pattern of [site.one.two] which resolves fine using the internal DNS server i have configured by going to https://site.one.two and through other programs via site.one.two, and all the [one.two] suffixes are blacklisted from being resolved with DoH in firefox, but it still forces a web-search, even with searching from address bar being turned off, instead of resolving through my local DNS server (local server resolves local domain suffixes, anything else gets resolved through cloudflare DNS). I haven't found a fix in any other forums, and there are enough unique internal addresses that manually adding each and [every site.one.two] as an exception would be something i would like to avoid. Is there any way to tell firefox to resolve through DNS first for addresses or domain suffixes?

Asked by sydmackintosh 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago