Firefox Community Forum

I have an issue where Confluence stops working after a while.

The issues are as follows:

• Opening a link will work and show the page.
• After about 5 seconds, the page will turn black.
• Using the search bar does not work, no results show.
• Trying to expand items in the sidebar does not work.
• Clicking on a link in the sidebar does work, but it too will turn black after the same 5 second delay.
• You can't edit pages.

I have found two ways to temporarily fix the issue.

• Clear the cookies for Atlassian.net.
• Go into the inspector, switch to the Network tab, tick "Disable Cache" and reload the page.

Unfortunately, this only fixes it for a week or two until it comes back.

This is not specific to any one Confluence instance. Once one stops loading, all (that we have tried) stop loading.

Uploading/posting files via the Firefox browser on my laptop to Instagram does not work. It's been stuck on this window for 15 min (I'm using another PC for other work). The only reason I need firefox is to do this action. I don't want to use IG's mobile app for anything. I don't want to use any other browser because IG has me flagged with other browsers — they included my previous IG account in it's random ban via it's AI clean up of accounts for simply posting photos of surfers at a competition —( but that's for another topic for another day).

Any assistance with this will be greatly appreciated. Thank you and have a nice day! —Steve

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw.

Mainly I browse on chess.com, I mention this because there the thing occurs and I can imagine it is quite a 'complicated' website. Stick with me. I administrate clubs and play chess there so open pages regularly, in new tabs, still generally only three simultaneously.

Every 1 in 5 times the page just gets stuck loading. Only parts appear and the little refresh icon up there doesn't show because the X stays (the one to stop loading the page). This is quite annoying. Simply by refreshing it immediately loads properly. But it is ridiculous to keep having to press F5 every couple of minutes before one can get on. As I also used Beta channel on my win11 machine I figured maybe it's that but after several updates it persisted. Now I am using the Normal channel and a Linux Mint OS and exactly the same keeps happening. I have tried a dozen remedies. Like adding an exception to the enhanced tracking in Firefox and several others and nothing fixed this. Does anyone knows how this happens?

And will Mozilla fix this? Or is it completely at the bottom of priorities because it is site specific?

Thanks for any replies (OS most recent Linux Mint Cinnamon. browser version mint-001 1.0 firefox 147.2) (Happened on Windows 11, Firefox Beta as well)

The problem that is occurring with Firefox is one website American Airlines, I can not log in to my account with Firefox, however Chrome has no problem logging in. Running Windows 11 up to date Firefox 147.03 64 bit. below is the error message I get Access Denied You don't have permission to access "http://www.aa.com/homePage.do" on this server.

Reference #18.450c3417.1770423478.9f1ea295

https://errors.edgesuite.net/18.450c3417.1770423478.9f1ea295

Thanks for any help. Rick

I'm having problems getting Firefox to work in Protonmail un able to send emails ...Copy& Paste......I think it is this New Version.............When I removed it from my applications & downloaded Google Chrome it all worked, that tells me the problem is with Fire Fox version I think

I am unable to sign in to my yahoo mail account. It gives me a fault that "something went wrong, please try another device". I can use brave as my browser and sign in with no problem but not with firefox. Any idea why?

I am unable to log into RBS site on Firefox but I can on Chrome and Edge. What's the problem and how do I fix it? This has only happened in the last couple of days.

1. After composing mail in Yahoo mail on my Mac laptop with Firefox, I cannot scroll down to "Send" to send the email I can Send using Safari on the same laptop,.

2. On the Website Sense.com, Firefox has changed the background. The original is baqlck background with yellow text; Firefox displays White background with blue text. Safari displays the original on the same laptop. I've been using Firefox since 2000, please stop tinkering with pages which work. I'd prefer to continue using an Open Source outfit rather than a Proprietary one, in solute of not having a Help phone number. ThANK YOU.

How do you avoid/deal with Firefox website incompatibilities? This happened on consecutive visits to two different websites today before I posted here.

In the first one, I disabled Ublock, cleared cache and cookies, and the site loaded, I then enabled Ublock with no error prompted.

Then I got a tab crash on Youtube. I wouldn't call tab crashes a daily occurrence for me, but I'm accustomed to them

Gmail tab crash just now. It just happened now with another website tab crash. i'm reverting back to 147.01

Is there any way to get the root of this. The only recent changes I can think of are browser (147.0.2 yesterday) and addon updates. Should I post my list of addons?

When I access the website of UGC ( https://www.ugc.fr/ ) the access page opens up but immediately freezes: the screen luminosity decreases and the pointer cease to function: I cannot acces any of the options: select movies on show, select cinema programmes or schedule, open my UGC account to reserve performances ... Nothing works ... I have tried to reduceprotecton, etc as sugested on Forum and other suggestions: nothing works. I have no problem at all when I open the same website with Opera or with Microsoft Edge ... Why it does not work under Firefox puzzles me. Can you do something about it ? I use Firefox as my defaut internet access without problems for everything else ! This is really strange and most annoying. Thanks for your help.

I’m seeing a layout and font spacing issue in Firefox that doesn’t appear in Chrome or Edge. The page loads, but some elements shift after render and text spacing looks off.

I’ve tested in a private window, disabled extensions, and cleared cache, so it doesn’t seem profile-related. Any suggestions on what Firefox settings or DevTools checks might help?

Page where the issue is reproducible: dbrosmenu.com Thanks.

They play for a couple of seconds, then the panel they are playing in goes black. They used to work a month or two ago. Videos play fine in YouTube. They also play fine in apps like VideoPlayer and VLC. They play fine in Chromium based browsers Opera, Brave and Vivaldi. My graphics card requires switching acceleration off. I can’t find a switch for that in Firefox.

Problem Videos start playing, then after a few seconds the video panel turns black. Audio may continue. Refreshing does not help.

Environment

   OS: Fedora Linux 43
   Firefox 147.0.1 (also tested Firefox Flatpak)
   Display server: Wayland and X11 (both tested)
   Hardware acceleration: on and off (tested)
   Media Source Extensions: enabled (disabling MSE triggers an “unsupported device” error)

What works

   BBC News videos play correctly in Chromium-based browsers (Brave, Vivaldi)
   Videos play correctly in mpv/VLC
   Other video sites (e.g., YouTube) play correctly in Firefox

What I’ve tried in Firefox

   Disabling hardware acceleration
   Disabling VA-API
   Disabling WebRender
   Disabling RDD sandbox
   Running Firefox under X11
   Using the Firefox Flatpak build

None of these measures help. This suggests the issue is related to Firefox’s interaction with BBC’s player on Linux. Has anyone else seen this, or is there a known workaround?

Dear Helper,

since the newest Firefox update, i got today (16.09.25), the audible cloudplayer doesnt work anymore, meaning it wont load the audiobook! I emptied the cache, but nothing changed. I tried the audible cloudplayer with Windows Edge and it works fine, so it is a Firefox specific problem. I granted all websides access to audio and media automatic replay, nothing changed. The cloudplayer doesnt work! So my question is: What else is interfering in Firefox with the loading of the player? Thank you so much in advance for your help :) Yours sincerely David