I can't verify my account. Firefox sends me an email to confirm my account, BUT there is no link in the email to click.
MY Question is simple! Why is there not a link in the dozens of confirmation Emails that Mozilla sends me?
My accouint as locked. Please unlock my firefox account.
I used my email address to create a Firefox account to synchronise my bookmarks, but a message popped up saying that my account was not verified. I tried clicking the lin… (read more)
I used my email address to create a Firefox account to synchronise my bookmarks, but a message popped up saying that my account was not verified. I tried clicking the link to resend the confirmation email, but still did not receive it (I also checked my spam folder). Now when I try to log into the Firefox account I created, I am told "Sorry. We’ve locked your account. The confirmation email we sent to xxxx@xxxx.com was returned and we’ve locked your account to protect your Firefox data.". I have checked that my email account successfully receives other emails. How can I unlock my new Firefox account?
I can't sign on to Firefox. I request a Password reset and it never arrives in my email
I can't sign on to Firefox. I request a password reset and it never arrives in my email
My email address is valid but email is returned. What should I do?
"The confirmation email we sent to n*******@****.** was returned and we’ve locked your account to protect your Firefox data." I'm pretty sure emails to that account are n… (read more)
"The confirmation email we sent to n*******@****.** was returned and we’ve locked your account to protect your Firefox data."
I'm pretty sure emails to that account are not bouncing. Could you please unlock my account so that I can access my sync account through THAT email, which actually accepts emails as I've tested many times? (For example, this mozilla account is linked to the same email address, for which I received a confirmation email from Mozilla itself a few minutes ago)
Not getting email to verify. Addess is correct.
I have signed into sync but I have not gotten the confirmation email address.
I did get one to verify my support account though
Verify email button on OPTIONS - sync not working
For many weeks each time that I try to verify my email on the options tab - nothing happens.
The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data.
The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data. I NEED MY ACCOUNT UNBLOCKED! NO REASON FOR BE BLOCKE… (read more)
The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data.
I NEED MY ACCOUNT UNBLOCKED! NO REASON FOR BE BLOCKED
Account locked
My email account was locked due to a temporary issue with my email provider. I need a way to unlock my email account. The exact issue is: Sorry We've Locked Your Account… (read more)
My email account was locked due to a temporary issue with my email provider. I need a way to unlock my email account.
The exact issue is: Sorry We've Locked Your Account
The confirmation email we sent to (email address) was returned and we’ve locked your account to protect your Firefox data.
Firefox is not accepting my email address &/or password. I'd appreciate any help.
No details needed or provided
Can't log in.
My wife is having difficulty logging in to support.mozilla.org. She has tried both Firefox and IE, cleared cache and cookies, reset her password at least a dozen times, … (read more)
My wife is having difficulty logging in to support.mozilla.org. She has tried both Firefox and IE, cleared cache and cookies, reset her password at least a dozen times, but still can't log in here. I've run out of ideas of what to try. Suggestions?
Account blocking
The confirmation email we sent to xxxxxxxxxxxx @mail.ru was returned, so we blocked the account to protect your Firefox data. If this is a valid email address, let us kno… (read more)
The confirmation email we sent to xxxxxxxxxxxx @mail.ru was returned, so we blocked the account to protect your Firefox data.
If this is a valid email address, let us know and we will help unlock your account.
How can I unblock an account?
edited email address from public and search/spam bots view.
No verification email from Firefox Sync
Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmai… (read more)
Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmail one, and I have checked all folders, including Spam. I'm actively sending and receiving Gmail messages, so there's nothing wrong with that account. Since there's no direct way to contact Mozilla, I'm at a loss of what to do next. I want to have everything synced up properly; that's the reason I'm using the service to begin with. Does anyone have a suggestion?
Can't login into account. No link for password reset is sent to my email.
No details. Just as it written in the header.
Can't sign in or get the email to change password
Been a while since I've been on Firefox and can't sign in. Tried getting a new password but can't receive an email to my gmail account.
How can i unlock my sync account ?
Trying to sync firefox after reinstal of my laptop, i get the following message. "The confirmation email we sent to xxx was returned and we’ve locked your account to prot… (read more)
Trying to sync firefox after reinstal of my laptop, i get the following message. "The confirmation email we sent to xxx was returned and we’ve locked your account to protect your Firefox data." My email is working now :) but my account is still locked. how can I unlock ?
Any action with account is blocked for security but no email is recieved
I had an old version of firefox on my mint64 system and I was (and still is) logged in my account there. But when I tried to log into a new firefox developer edition it s… (read more)
I had an old version of firefox on my mint64 system and I was (and still is) logged in my account there. But when I tried to log into a new firefox developer edition it said request blocked for security reasons. now whatever I try, like adding secondary email or changing password, is blcoked for security reasons. and I received no email from firefox so I'm just locked out. how to regain my access?
I Do not get any confirmation email for account
Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a e… (read more)
Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a email?
I can't change my primary email address, can you help?
I went through this article: https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts But I am missing the button to change the secondary email… (read more)
I went through this article:
https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts
But I am missing the button to change the secondary email to the primary one.
can't sign in to my account & don't recieve email to reset password!
This is so frustrating. I try logging in to my firefox account,says incorrect username or password. So I request an email to reset password & never get it. I've check… (read more)
This is so frustrating. I try logging in to my firefox account,says incorrect username or password. So I request an email to reset password & never get it. I've checked spam,etc. the usual suspects nothing there. I'm using a @icloud email if that's of any help. I used the same email to set up this account so I could post on here and it worked fine. Everytime I try to reset my password it says it has successively sent a link to the same email address but nothing, not a thing. Anyone, thanks in advance for your help. Oh' yeah, windows 10, dell laptop, firefox version 59.0 !
Can't sign into my firefox account
Firefox won't let me sign into my account without yielding a phone number. I don't want firefox to have my phone number, it is unnecessary. How can i sign in?