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Firefox Update Glitch

Firefox 63.0.3 Windows 7 Home Premium When I opened Firefox this morning, it stated that there was a new version available so I clicked the box. The browser closed, it we… (read more)

Firefox 63.0.3 Windows 7 Home Premium

When I opened Firefox this morning, it stated that there was a new version available so I clicked the box.

The browser closed, it went through the motions, and reopened the browser.

I checked the version and it still showed 63.0.3, with the option to update, so I rebooted the computer, reopened the browser, and it still shows 63.0.3 with the option to update.

I am sure that others have already posted about this but what is the fix?

Asked by Buddy2014 1 year ago

Answered by Buddy2014 1 year ago

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Update to ver 64 breaks operating system

1. Win 7 Pro 64 bit working error free. 2. Updated from FF ver 63 to FF ver 64 3 Computer starts having hard freeze when even Task Manager will not load and cursor is … (read more)

1. Win 7 Pro 64 bit working error free.

2. Updated from FF ver 63 to FF ver 64

3 Computer starts having hard freeze when even Task Manager will not load and cursor is frozen.

4. Only reset button reboot works.

5. Symptom is repeatable.

6. Restored system image.

7 Computer once again error free.

8 After repeated nags from FF, once again updated FF to ver 64 (64 bit).

9. Symptoms in nrs 3&4 above return.

10. Restored system image and computer is error free.

11. Ignoring nags from FF to update to ver 64 (64 bit)

12. Now what?

Asked by wotnwabbit 1 year ago

Answered by wotnwabbit 1 year ago

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XULRunner error: Platform version '64.0' is not compatible with minVersion>=63.0.3 maxVersion<=63.0.3

When I started Firefox this morning, I got the error message in the subject line this morning. The only button is "OK", which banishes the error message. The browser do… (read more)

When I started Firefox this morning, I got the error message in the subject line this morning. The only button is "OK", which banishes the error message. The browser doesn't show up.

This evening, I checked for Windows updates, and the only ones pending were security definition updates and Silverlight (which I don't knowingly use).

A google search of the following doesn't yield anything helpful:

XULRunner error "Platform version '64.0' is not compatible with" "minVersion >= 63.0.3" "maxVersion <= 63.0.3"

If anyone can suggest anything, thanks....I am running Windows 7

Asked by FoxyFirey 1 year ago

Answered by cor-el 1 year ago

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this version of firefox requires microsoft windows 7 x64 or newer

Hi, When I try download and install mozilla firefox it gives a prompt "This version of Firefox requires Microsoft Windows 7 x64 or newer". But the fact is that I'm instal… (read more)

Hi,

When I try download and install mozilla firefox it gives a prompt "This version of Firefox requires Microsoft Windows 7 x64 or newer". But the fact is that I'm installing it on a Win 7 64-bit environment and the firefox installer file is also 64-bit. I have verified the minimum system requirements for firefox installation and it meets the criteria. But still it doesn't allow me to install and gives the said prompt.

Tried various install files and no luck. When I try download it is the stub installer file that is available for latest versions. Refer the screenshot of the error.

Asked by vdas 1 year ago

Last reply by jscher2000 1 year ago

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Why is the browser updating every time it starts?

This is not a gripe about frequent updates, nor a case of being redirected to the "browser updated" page every time I start Firefox. What is happening is that every time … (read more)

This is not a gripe about frequent updates, nor a case of being redirected to the "browser updated" page every time I start Firefox.

What is happening is that every time I open Firefox, I get a message from Windows asking for permission to let Firefox perform an update, then after I click "Yes" a window with a loading bar that says "Firefox is installing your updates, this may take a few moments..." or something similar to that comes up, and then the browser opens when it is done updating.

This happens literally every time I start Firefox, even if I close it and immediately start it again. This has been happening for several days now, and refreshing Firefox has not helped.

Help?

Asked by glorph 1 year ago

Answered by user633449 1 year ago

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Can't open any page after update to version 64

On a machine using windows 10 home, after updating firefox to version 64, any page or tab open is not shown. Even firefox options cannot be shown. Tried to start in safe … (read more)

On a machine using windows 10 home, after updating firefox to version 64, any page or tab open is not shown. Even firefox options cannot be shown. Tried to start in safe mode, reinstalling a fresh version of firefox.

Console shows the following: uncaught exception: Protocol error (unknownError): Argument 1 of InspectorUtils.getAllStyleSheets is not an object. XHRPOSThttps://incoming.telemetry.mozilla.org/submit/telemetry/4f606c3f-8458-4782-bca4-5db392721d64/main/Firefox/64.0/release/20181206201918?v=4 [HTTP/1.1 200 OK 508ms] POSThttps://shavar.services.mozilla.com/downloads?client=navclient-auto-ffox&appver=64.0&pver=2.2 [HTTP/1.1 200 OK 2549ms] GEThttps://safebrowsing.googleapis.com/v4/threatListUpdates:fetch?$ct=application/x-protobuf&key=AIzaSyD_Drzahe4dBzGCZ9ArvowCvrPx_yFrlCM&$httpMethod=POST&$req=ChUKE25hdmNsaWVudC1hdXRvLWZmb3gaJwgFEAEaGwoNCAUQBhgBIgMwMDEwARCEzgUaAhgGHcP0cSICIAIoARonCAEQARobCg0IARAGGAEiAzAwMTABELChBRoCGAYCDT7FIgIgAigBGicIAxABGhsKDQgDEAYYASIDMDAxMAEQzqsFGgIYBhgZ6toiAiACKAEaJwgHEAEaGwoNCAcQBhgBIgMwMDEwARCWuAQaAhgGHX8a4iICIAIoARolCAkQARoZCg0ICRAGGAEiAzAwMTABEA0aAhgGjC7IfSICIAIoAQ== [HTTP/2.0 200 OK 949ms] GEThttps://push.services.mozilla.com/ [HTTP/1.1 101 Switching Protocols 991ms] NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIInterfaceRequestor.getInterface]

Thanks for your help.

Fabio

Asked by farbiondriven 1 year ago

Last reply by farbiondriven 1 year ago

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Latest update won’t install

Hi, I can’t install the latest Firefox update (63.0.3). For some reason, every time I launch the bowser it looks as though the update is installing, but when I check manu… (read more)

Hi, I can’t install the latest Firefox update (63.0.3). For some reason, every time I launch the bowser it looks as though the update is installing, but when I check manually, it’s still not updated and the process repeats itself.

If it helps, I’m using Windows 10. (I’ve already tried clearing my cache.)

Asked by Audrey1981 1 year ago

Last reply by FredMcD 1 year ago

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After updating Firefox no longer work. White screen on all website.

I ran an update on my Firefox after Flash keep causing it to hang but now the entire browser is not working. When starting in Safe Mode and normal mode nothing loads. Com… (read more)

I ran an update on my Firefox after Flash keep causing it to hang but now the entire browser is not working. When starting in Safe Mode and normal mode nothing loads. Complete white screen. I can access the settings and options but nothing else. Can someone please help?

Asked by henryho96 1 year ago

Answered by henryho96 1 year ago

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After last update every time I open firefox it reinstalls the update.

After the last update 64 every time I launch firefox I get the download progression bar and it redownloads the update (64). How do I stop this, I have redownloaded the s… (read more)

After the last update 64 every time I launch firefox I get the download progression bar and it redownloads the update (64). How do I stop this, I have redownloaded the software hoping there was bug fix, but that did not help.

Asked by killian6pk 1 year ago

Last reply by FredMcD 1 year ago