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Restart to update Firefox

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I cli… (read more)

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Asked by Larz 3 months ago

Last reply by lmacri 1 month ago

Pop up window that says I'm using older version of firefox

I am repeatedly getting this pop up window after starting my computer and selecting the Firefox icon in the toolbar to start the browser. When using the Firefox browser … (read more)

I am repeatedly getting this pop up window after starting my computer and selecting the Firefox icon in the toolbar to start the browser. When using the Firefox browser I always update Firefox when prompted, so it should be the latest version, unlike what it states in the popup window. If I want to use the browser, I have to sign in to the browser and sync my data and I have to re load all my tabs from my history. It is time consuming to the point where my colleagues who were using Firefox have uninstalled Firefox and are now using a different browser. I could do the same...but I want a solution. I'm using Windows 11.

Asked by Bugdriver 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Disable "Update Available - download now"

Using Firefox without Internet in closed environment. Could you please disable Update Check with fake notification "Update Available - download now"? Thank you! … (read more)

Using Firefox without Internet in closed environment.

Could you please disable Update Check with fake notification "Update Available - download now"?


Thank you!

Asked by a.n.s.i 3 months ago

Last reply by Agent virtuel 1 week ago

Where so I go to find AND upload the latest version of the Browsere.

I am lost. Not a computer savvy guy. I am very old guy. How do I download the latest version of Firefox. and what does it look like. That is what are its numerical design… (read more)

I am lost. Not a computer savvy guy. I am very old guy. How do I download the latest version of Firefox. and what does it look like. That is what are its numerical designations. Thanks, Jim

Asked by theoncegreatprince 5 months ago

Last reply by James (On Leave) 5 months ago

Firefox Update

Will I be able to use Firefox with my computer? It's an older model and I just received an update message. Here's my specs Mac OS 10.10.5 Model Name: Mac Pro Model Iden… (read more)

Will I be able to use Firefox with my computer? It's an older model and I just received an update message. Here's my specs Mac OS 10.10.5 Model Name: Mac Pro

 Model Identifier:	MacPro3,1
 Processor Name:	Quad-Core Intel Xeon
 Processor Speed:	2.8 GHz

Asked by jackperno 5 months ago

Last reply by James (On Leave) 5 months ago

(macOS) Firefox is trying to install a new helper tool

Hi, For the past few weeks (or more) Firefox will not start up in one of my Mac user profiles. Please find attached a screenshot of the dialog it shows when I try to sta… (read more)

Hi,

For the past few weeks (or more) Firefox will not start up in one of my Mac user profiles. Please find attached a screenshot of the dialog it shows when I try to start it up.

I forget what happened, but I think it has to do with an update to macOS and (perhaps) not agreeing to all security measures that Firefox asked for…

For now, I’m working in DuckDuckGo in this user profile, but I thought I’d ask in case anybody can save me the research time to figure this out on my own.

Thanks for reading.

Asked by luigi.benetton 5 months ago

Last reply by April 3 months ago