Showing questions tagged:

Canceled VPN, want my refund

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace … (read more)

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

Open 2 1 146

desktop

I have 4 rows of links on my desktop. How can I set these so that every article I read or You Tube video I watch doesn't replace something I want to stay on my desktop? … (read more)

I have 4 rows of links on my desktop. How can I set these so that every article I read or You Tube video I watch doesn't replace something I want to stay on my desktop?

Open 1 90

Don't add more AI

Like many others, I had switched over to Firefox because it was the most secure and AI-free option out there. I was willing to accept there would be minimal AI "features"… (read more)

Like many others, I had switched over to Firefox because it was the most secure and AI-free option out there. I was willing to accept there would be minimal AI "features" as long as I was able to disable them immediately, which I did. Pushing for more will only alienate the users and make the overall user experience worse. I am tired of checking every second picture if it's AI generated. I am tired of seeing AI generated articles. I never read the AI summaries because who knows when they'll tell me to add glue to my pizza to make the cheese stick more. We already have studies that show generative AI affects an individual's capacity for thought. I have people in my life that are being affected by it. Firefox, being the only non-Chromium based browser, is basically a beacon of normalcy in all this bullshit. Don't mess up the trust of your community by stooping so low. If we wanted AI slop we would be using Google Chrome.

Open 1 167

Right-clicking

OK. I'm a lifelong Mac user. What is the equivalent of "right-clicking" on a Mac? Or does this refer to a link in a right-hand corner?

Open 1 56

What makes Mozilla Firefox a popular web browser?

Mozilla Firefox is popular for its speed, strong privacy features, and security. It supports a wide range of extensions, has a user-friendly interface, is open-source, an… (read more)

Mozilla Firefox is popular for its speed, strong privacy features, and security. It supports a wide range of extensions, has a user-friendly interface, is open-source, and frequently updates to provide safe, fast, and customizable browsing experiences across devices.

Open 1 66

How do I cancel Mozilla Privacy and get a refund?

When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?… (read more)

When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?

Open 1 59