Firefox Support Forum

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15YO Dell Dimension 900.

I've had no problems with Linux Firefox for many years. I do not use any other Non-Linux OSes. Linux Mint updates Firefox regularly and so do I in that OS. I'm currently in a free version of Zorin which doesn't seem to push out updates, so my Zorin Firefox may be sadly out of date.

At any rate, today in Zorin, when I went to several of the bigger online sales platforms, they refused to accept my Firefox and suggested Chrome, Opera, and Safari; Target suggested Firefox.

Went to Mozilla to try and upgrade, but it didn't offer the Linux browser automatically when it read my computer. I was only offered the Windows browser. This may be because the computer is an old Dell Windows machine that I converted to Linux or it may not. I've never had this happen before.

Yesterday in Linux Mint, in which Firefox is upgraded at least weekly, the same thing happened once with a big online retailer. They said my browser was outdated and unsafe.

What's going on? I'm wondering if Linux OSes are simply not being accepted when the big retailers are doing software upgrades, or is something going on with Firefox?

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out any action.

I use Ubuntu "Ubuntu 22.04.1 LTS" Firefox version 107.0.1

I need help please...

I use Firefox to download, copy, and store WikiSpecies pictures.

Currently, my .../Documents/WikiSpecies/Animalia_Plantae_8 directory holds what it says are 90,876 items, totalling 11.5 GB. I have plenty of unused space in that directory (over 91 GB), so space is not an issue.

Lately, when I try to install a new picture, I keep getting a warning that the picture is already stored. This MAY be because I am running out of new pictures, but I can't tell.

Is there any capacity limit to a WikiSpecies directory?

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

HELLO very small cursor on Firefox windows (on all other windows the cursor size is normal) via snap after upgrading to ubuntu 22.04.1 LTS. how can i change it? Thank you

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image it crash an close. Here below you can find the crash code error. Thanks a lot for the support

bp-a115d364-564d-44bc-8fae-3f73d0230418 4/18/23, 20:05 bp-95de88f9-6278-488f-a215-f3f950230418 4/18/23, 20:05 bp-4109917c-889d-4438-87ee-c07860230418 4/18/23, 20:05 bp-6005994f-0c7a-4034-a99e-36c6f0230418 4/18/23, 20:05 bp-47c85daa-3424-4180-aa8f-ce92a0230418 4/18/23, 20:05 bp-47cffc61-f4d2-4992-b89b-5040a0230418 4/18/23, 20:05 bp-22722457-a79b-48ec-868a-fb6100230418 4/18/23, 20:05 bp-74f79011-44da-4952-b6a6-171aa0230418 4/18/23, 20:05 bp-7c96feb2-f162-4bcb-8723-7e88f0230418 4/18/23, 20:05 bp-7dc653c2-564c-4b36-a42b-c19730230418 4/18/23, 20:05 bp-13983b22-11e4-405f-9b1c-b88820230418 4/18/23, 20:05 bp-86c4746b-54c4-4cd2-8fce-846f70230418 4/18/23, 20:05 bp-4c9f03dd-507a-4771-ac99-f2b360230418 4/18/23, 20:04 bp-1b7568a9-876d-45c5-97be-4ada30230418 4/18/23, 20:04 bp-3c751aa9-b660-40cb-bacf-facfe0230418 4/18/23, 20:04 bp-ee90d076-861f-4a1a-b3c1-8c6ab0230418 4/18/23, 20:04 bp-03d70e14-d68e-4eae-b887-2cbff0230418 4/18/23, 20:04 bp-792c1414-1978-4bca-8729-301f20230418 4/18/23, 20:04 bp-a3d53dc5-cbf0-4359-a494-9f9680230418 4/18/23, 20:04 bp-f820bb45-6398-4b79-afe6-a72bf0230418 4/18/23, 20:04 bp-34492a94-e8c4-4756-9c98-62b720230418 4/18/23, 20:04 bp-62aabcf9-fb69-4fac-8fe0-5f67a0230418 4/18/23, 20:04 bp-6f3c1adc-3e38-4bec-a37b-6ed390230418 4/18/23, 20:04

I'm trying to load a temporary add-on on my browser, but when I click the button "Load temporary add-on", nothing show up.

I tried to look for errors in the console or debugging tool, but nothing. With snap, I removed with the purge option my Firefox and install it again, but the issue still appears.

Some technical details: Ubuntu 22.04 LTS Firefox version 101.0.1 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0

My OS is Pop! OS. Using 'Tidal' as a web based music streaming service and I play vids on YouTube. Every time a new song or video starts, or when I skip, rewind or do anything like that, it auto resets the volume level output in my sound settings to about 75 to 80 % of the max possible level. So basically, I have to adjust each and every new song by hand, it is infuriating. I block facebooknet in Umatrix and firebaseinstallation googleapis as well as google tag manager but nothing else. That's on Tidal, similarly I do not block essential cookies on YouTube, so I don't think that is the problem. I have a hunch that the answer is somewhere in about:config. If this is intentional, then I'm giving up hope. Thank you.

Noticed geo.provider.network.url setting in about:config no longer works in firefox 102.0 ubuntu. I use it consistently so it was easy to notice that it no longer had any effect after updating.

tested both on https://maps.google.com and https://browserleaks.com/geo

Is it possible to revert to an older version without losing my data?

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This is happening on 2 different machines running Ubuntu 22.04.

Please fix. Google Chrome displays just fine; see attached pic.

In my firefox the file input is not functioning at all.

EX: I go to https://www.w3schools.com/tags/tryit.asp?filename=tryhtml5_input_type_file and try and use any of the file inputs there - they just do nothing.

Same with the file inputs on this support form page. None of them work for me.

System - ubuntu22.04, ff: 106.0.1 64bit

OS - Ubuntu22 Firefox - Default firefox on ubuntu22 (Mozilla Firefox 103.0.1)

Use case - 1. Custom profile folder (named prof1) contains pref.js and chrome folder with custom css file. 2. prof1 is created in -> "/customData/profiles/prof1" 3. The folder "/customData" has full rwx permissions and is owned by $USER (not by root)

Output -> 1. When launching firefox mentioning the profile -> "$ firefox --profile /customData/profiles/prof1"

The browser does not load, but there is an error box saying Profile Missing Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Questions -> 1. Is it possible to load firefox profile from root directory ? 2. If custom profile folder is created in "/home", then it is launching and working perfectly. How is this possible when the permissions and owner is same as the one in "/customData"

I am going through the https://support.mozilla.org/en-US/kb/containers#w_manage-your-containers page and I dont have the option to add new containers when I click on the icon. I am only shown the choice to open the current page into one of the default containers. If I open a new empty tab, this icon doesnt show up in the url bar.

I have gone through the manage extensions options as well and I cant find a similar option. Can anybody point out what I am missing?

Operating System : Ubuntu Lunar Lobster (23.04) x64 Firefox version : 116.0.3 (64-bit) installed via snap

I'm following a tutorial to install cinnamon desktop which includes Firefox snap on my Ubuntu LXD container, but the installation with snap fails. Does anyone know why it happens and how to fix it?

Preparing to unpack .../firefox_1%3a1snap1-0ubuntu2_amd64.deb ... => Installing the firefox snap ==> Checking connectivity with the snap store ==> Installing the firefox snap error: cannot perform the following tasks: - Setup snap "firefox" (2487) security profiles (cannot setup udev for snap "firefox": cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) - Setup snap "firefox" (2487) security profiles (cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) - Setup snap "firefox" (2487) security profiles for auto-connections (cannot reload udev rules: exit status 1 udev output: Failed to send reload request: No such file or directory ) dpkg: error processing archive /var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu2_amd64.deb (--unpack):

new firefox package pre-installation script subprocess returned error exit status 1

Errors were encountered while processing:

/var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu2_amd64.deb

E: Sub-process /usr/bin/dpkg returned an error code (1)

FF updated yesterday with the new Ubuntu 22.04 (Pop) update to 99.01. Since the update the volume control inputs are essentially disabled on all web sites, and they default to max - even when muted.

Example - youtube - all videos play full volume Reddit - even muted videos play full volume

The volume can now only be controlled by the system slider.

The same behavior does not occur in other browsers - e.g. Chromium, Opera, etc.

Can anyone assist?

Hi, wonderful crew I have this annoying issue: when I want to print a page and I open the Print menu from the "hamburger" button, the preview open but on the printer list I can see only the PDF printer, not my default printer or any other printer. Also if I click on the link "Print thru the system printer window" I see only "Print on file" and "Print on LPR" I tried the same on Chomium and there I can see my default printer My system is a Ubuntu desktop 22.04 recently updated from 20.04 LTS Thank for your work

OS version: Ubuntu 22.04.1 LTS (jammy), 64-bit (amd64, x86_64). Firefox version: 110.0 (64-bit) (NOTE: the issue was noticed with version 109.0, too)

Firefox package was installed on Ubuntu through 'APT', using the Mozilla Team repository (https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu/). It caught my attention that an excessive amount of Firefox related 'DENIED' AppArmor log messages is generated during the browser activity.

According to messages, Firefox is occasionally denied read access to '/sys/devices/' area and read/write access to 'oom_score_adj' target in '/proc/'. Could somebody clarify why would that access be required for regular browser operations? I'm a bit puzzled as I haven't noticed anything similar with the older Ubuntu and Firefox versions. A complete suppression of those messages is also an option as long as there's no negative impact on application's performance.

I already posted this question to Ubuntu forum but seems like nobody there could provide an explanation. I'd appreciate any input or hint.

Following is the sample of referred log messages:

---SNIP--- [Fri Feb 24 19:14:50 2023] audit: type=1400 audit(1674000890.813:39): apparmor="DENIED" operation="capable" profile="firefox" pid=2231 comm="firefox" capability=21 capname="sys_admin"

[Fri Feb 24 19:14:50 2023] audit: type=1400 audit(1674000890.877:40): apparmor="DENIED" operation="open" profile="firefox" name="/sys/devices/pci0000:00/0000:00:02.0/revision" pid=2235 comm="firefox" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0

[Fri Feb 24 19:14:50 2023] audit: type=1400 audit(1674000890.877:41): apparmor="DENIED" operation="open" profile="firefox" name="/sys/devices/pci0000:00/0000:00:02.0/config" pid=2235 comm="firefox" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0

[Fri Feb 24 19:14:50 2023] audit: type=1400 audit(1674000890.877:42): apparmor="DENIED" operation="open" profile="firefox" name="/sys/devices/pci0000:00/0000:00:02.0/revision" pid=2235 comm="firefox" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0

[Fri Feb 24 19:14:50 2023] audit: type=1400 audit(1674000890.877:43): apparmor="DENIED" operation="open" profile="firefox" name="/sys/devices/pci0000:00/0000:00:02.0/config" pid=2235 comm="firefox" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0

[Fri Feb 24 19:14:50 2023] audit: type=1400 audit(1674000890.885:44): apparmor="DENIED" operation="open" profile="firefox" name="/sys/devices/pci0000:00/0000:00:02.0/revision" pid=2235 comm="firefox" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0

[Fri Feb 24 19:14:50 2023] audit: type=1400 audit(1674000890.885:45): apparmor="DENIED" operation="open" profile="firefox" name="/sys/devices/pci0000:00/0000:00:02.0/config" pid=2235 comm="firefox" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0

[Fri Feb 24 19:14:50 2023] audit: type=1400 audit(1674000890.885:46): apparmor="DENIED" operation="open" profile="firefox" name="/sys/devices/pci0000:00/0000:00:02.0/revision" pid=2235 comm="firefox" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0

[Fri Feb 24 19:14:50 2023] audit: type=1400 audit(1674000890.885:47): apparmor="DENIED" operation="open" profile="firefox" name="/sys/devices/pci0000:00/0000:00:02.0/config" pid=2235 comm="firefox" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 . . . . . . [Fri Feb 24 19:16:22 2023] audit: type=1400 audit(1674000983.040:56): apparmor="DENIED" operation="open" profile="firefox" name="/proc/2347/oom_score_adj" pid=2231 comm="firefox" requested_mask="w" denied_mask="w" fsuid=1000 ouid=1000

[Fri Feb 24 19:16:35 2023] audit: type=1400 audit(1674000995.296:57): apparmor="DENIED" operation="open" profile="firefox" name="/proc/2347/oom_score_adj" pid=2231 comm="firefox" requested_mask="w" denied_mask="w" fsuid=1000 ouid=1000

[Fri Feb 24 19:16:39 2023] audit: type=1400 audit(1674000999.280:58): apparmor="DENIED" operation="open" profile="firefox" name="/proc/2347/oom_score_adj" pid=2231 comm="firefox" requested_mask="w" denied_mask="w" fsuid=1000 ouid=1000

[Fri Feb 24 19:16:41 2023] audit: type=1400 audit(1674001001.768:59): apparmor="DENIED" operation="open" profile="firefox" name="/proc/2455/oom_score_adj" pid=2231 comm="firefox" requested_mask="w" denied_mask="w" fsuid=1000 ouid=1000

[Fri Feb 24 19:16:41 2023] audit: type=1400 audit(1674001001.768:60): apparmor="DENIED" operation="open" profile="firefox" name="/proc/2458/oom_score_adj" pid=2231 comm="firefox" requested_mask="w" denied_mask="w" fsuid=1000 ouid=1000 ---SNIP---

Crash report submitted bp-37f84164-6125-4ae1-9e55-8a8200230225. Started happening about once a day over last few days possibly since 110 FF update (Ub kernel was also updated a few days back) Have to do a hard power off & restart

Hello, This issue might or might not be related to [other issue] I have since I updated Ubuntu 20.04 to 22.04 and therefore updated my Firefox to 104. I can't login anymore on Letterboxd since the update. It's not a problem of username or password. When I click "Sign in", nothing happens except a page refresh, but I'm still not logged in. Other strange behaviour on that site since the update: most of the images don't appear. For example on this page : https://letterboxd.com/films/# all the movie covers are just blank.

The website does work properly when using Firefox in private mode though (both login and images work fine), so this makes me think it's related to my other issue mentioned above.

OS: Ubuntu 22.04 Firefox 104.0.2

EDIT after posting this question: I just found out that I can't login on Google either. I enter my username, password, then it asks me to validate on another apparel that it's really me, which I do, and nothing happens so I can't login. It works normally in private mode.