Unable to sign into certain sites

I've run into a strange issue lately - certain sites are left unable to sign in. I've tried disabling add-ons, clearing cache, cookies, history, lowering my security sett… (read more)

I've run into a strange issue lately - certain sites are left unable to sign in. I've tried disabling add-ons, clearing cache, cookies, history, lowering my security settings, adding site exclusions, disabling VPN, refreshing firefox, uninstall/reinstall, uninstall/clear data/reinstall/refresh firefox, everything. Still, nothing.

One site in particular is Dropbox. I enter my creds, it asks for my authenticator, error. So I tried in another browser and it works fine. So it's definitely a firefox issue.

I did disable my authenticator temporarily, and was able to sign in on Firefox. However the moment I re-enabled it, I'm no longer able to sign in again.

I have a few other sites that won't sign in either. Some give errors, some accept my password then refresh to the non-signed in page.

I'm at a loss. I've tried everything I can think of. And confirmed all sites work in other browsers.

OS: Windows 10 OS Version: 1909 Firefox: 78.0

Asked by Arí 1 day ago

Last reply by Arí 1 day ago

  • Solved

Version 77 big problem

Today when I started Firefox it auto-updated to version 77, and all web-pages looked like a mess of weird symbols like the ones in the screenshot I attached. I tried disa… (read more)

Today when I started Firefox it auto-updated to version 77, and all web-pages looked like a mess of weird symbols like the ones in the screenshot I attached.

I tried disabling all addons and plugins, and some other stuff but nothing worked.

So I downgraded to 76.0.1 and everything works fine, it's definetly a problem with version 77.

I guess I won't be updating until I know this problem was adressed.

Asked by bayus.firestorm 1 month ago

Answered by bayus.firestorm 1 day ago

Log In Button Doesn't Work on Websites

Hi everyone, I have been having some problems with the log in button on several websites, with some websites not loading after I click 'log in'. I tried disabling add-ons… (read more)

Hi everyone,

I have been having some problems with the log in button on several websites, with some websites not loading after I click 'log in'. I tried disabling add-ons on Firefox and going into 'Safe Mode', but it doesn't seem to work. Can you help me please?

Thank you.

Asked by brenden.hiskins 1 day ago

Last reply by brenden.hiskins 1 day ago

78.0.1 update: extensions still visible under add-ons but have vanished from top bar

Firefox upgraded to 78.0.1 but my extensions are now inaccessible/invisible. They show as enabled in the about:add-ons tab but no longer appear at the top of the main wi… (read more)

Firefox upgraded to 78.0.1 but my extensions are now inaccessible/invisible. They show as enabled in the about:add-ons tab but no longer appear at the top of the main window - so I casn no longer access them.

Asked by anharker 1 day ago

Last reply by cor-el 1 day ago

  • Solved

Updated to 78.0.1 (64-bit)

Just updated to the latest version but when I load up Firefox and select a website, it isn't loading the page. I've tried other browsers and these work. I've cleared my c… (read more)

Just updated to the latest version but when I load up Firefox and select a website, it isn't loading the page.

I've tried other browsers and these work.

I've cleared my cache and history and reset my connection and still the same, won't load a page.

Asked by chris_godfrey01 1 day ago

Answered by FredMcD 1 day ago

  • Solved

Almost every site is broken in Firefox 77

I just upgraded to Firefox 77, x64, Windows 10 2004. Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008 Now Firefox 77 breaks 99% of … (read more)

I just upgraded to Firefox 77, x64, Windows 10 2004.

Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008

Now Firefox 77 breaks 99% of all websites. (See attached screenshot.) www.example.com www.google.com www.wikipedia.org etc

Somehow, support.mozilla.org works, UNTIL I try to log in.

I've tried incognito mode, safe mode, etc. When I change charset of the page, the text displays differently, but it's still a useless mishmash.

--- BUT --- when I open developer tools, click the HTML request and click the Response tab, the HTML renders correctly there.

Asked by milan2 1 month ago

Answered by cor-el 4 weeks ago

  • Solved

how do I return to same location on bookmark after opening link instead of returning to top of bookmark?

Example.... I am in main bookmark page. Scroll down to middle of bookmark and select a bookmarked website. Click on website to view. Then click on upper left hand corne… (read more)

Example....

I am in main bookmark page. Scroll down to middle of bookmark and select a bookmarked website. Click on website to view. Then click on upper left hand corner arrow and it returns me to the top of the bookmark page, rather than returning to the same location of the bookmark.

Disabled all the plugin, cleared cache, history, etc., and still get the same results. Really frustrating to have to scroll down the bookmark page to get to the website.

Never had this problem until installing v. 75 and 76.

Asked by eastof111 1 month ago

Answered by jscher2000 2 weeks ago

firefox

since today I cant open web browser nor links from emails to websites, Each time I get error messages. In settings, ff is shown as default browser. have tried re installi… (read more)

since today I cant open web browser nor links from emails to websites, Each time I get error messages. In settings, ff is shown as default browser. have tried re installing but no solution so far? many thanks

Asked by Chris Cox 3 weeks ago

Last reply by cor-el 3 weeks ago

Background Images Bleed Between Tabs

When I am switching back and forth between tabs, occasionally the background image from one tab will overlay part of another tab. This is beyond annoying... The images at… (read more)

When I am switching back and forth between tabs, occasionally the background image from one tab will overlay part of another tab. This is beyond annoying...

The images attached are as follows. 1. the lower right portion of a page as it should appear. 2. the lower right portion of another page, showing the blue background image (it is just a fade in this case) 3. the lower right portion of the 1st page with the image from the 2nd tab covering the lower right-hand section.

The first page is the left-most-tab of all my open tabs. It isn't the 1st tab I opened, but it is where I do a lot of work, and I keep that as the left-most tab

The image can come from any other tab.

77.0.1 Firefox Release June 3, 2020 (64-bit) Windows 10 version 1909 with updates as of June 9, 2020

Various extensions including Privacy Badger, Cookie AutoDelete, uBlock Origin. None of which were impacting images a month ago...

Asked by DebraBk 3 weeks ago

Last reply by DebraBk 3 weeks ago

I keep getting SECURE CONNECTION FAILED trying to sign in to my GMail account.

I keep getting SECURE CONNECTION FAILED trying to sign in to my Gmail Email account. It was fine yesterday. Everything else (websites etc) I can accesson Firefox Browser.… (read more)

I keep getting SECURE CONNECTION FAILED trying to sign in to my Gmail Email account. It was fine yesterday. Everything else (websites etc) I can accesson Firefox Browser.

HOW CAN I SORT THIS?

Asked by imagefact2014 4 weeks ago

Last reply by Roland Tanglao 4 weeks ago

Unresponsive Scripts and Browser not responding issues

I am having severe issues with unresponsive scripts and Firefox not responding. Once the scripts stop responding on one page, it spreads to the others I have open. I've c… (read more)

I am having severe issues with unresponsive scripts and Firefox not responding. Once the scripts stop responding on one page, it spreads to the others I have open. I've cleared cache/cookies/data, I've gone into the configuration and changed the seconds to see if the script will complete, and I've tried the recommended extension (Javascript stop and go?), but then web pages won't load. I'm at a loss as to what else to do. Could this be a malware/virus issue?

The browser also stops responding, and once it gets started, it keeps doing so to the point I can't use the browser.

Asked by hashbrowngirl23 3 weeks ago

Last reply by hashbrowngirl23 3 weeks ago

www.<website>.com in location bar creates http://www.<website>.com, not httpS://www.<website>.com

When I key www.<website>.com in location bar and hit enter, Firefox uses http://www.<website>.com, not httpS://www.<website>.com, to find the website. M… (read more)

When I key www.<website>.com in location bar and hit enter, Firefox uses http://www.<website>.com, not httpS://www.<website>.com, to find the website. Most of the time the http:// version does not resolve to a website. It just hunts and hunts and hunts. This same thing happens many times when I click on a link in gmail which I open in Firefox.

Since we are all supposed to be using httpS:// these days, why doesn't Firefox default to https://?

Is there some setting that I'm missing?

Thanks, Caitlin

Asked by Caitlin 3 weeks ago

Last reply by jscher2000 3 weeks ago

oxid-shop login no longer works under Firefox

I think this is a problem of Firefox, because the login in my oxid shop works under MS Edge. Anyway, in Firefox I see the login window of oxid but despite entering the co… (read more)

I think this is a problem of Firefox, because the login in my oxid shop works under MS Edge.

Anyway, in Firefox I see the login window of oxid but despite entering the correct access data, I do not get into the oxid backend. The login window is always there.

Asked by gilada22 4 weeks ago

Last reply by Pallavi kumari 3 weeks ago

Strange Characters on FireFox Account page.

I have updated to Firefox 77. I go to https://accounts.firefox.com and I met with a whole page of these symbols: ��YYs�H�+lG����:�4���,7�1z�(U�@ց�~�fIC�����}@�TUy~… (read more)

I have updated to Firefox 77. I go to https://accounts.firefox.com and I met with a whole page of these symbols:

��YYs�H�+lG����:�4���,7�1z�(U�@ց�~�fIC�����}@�TUy~��)}��q��ie������BX�r��� �nQ�?����K#T��4j�Ѻ�<=�DѾJ_bvh=W

I can browse web pages fine, but I cannot gain access to login to my FireFox Account. I have had to use another browser to post this as I needed to login to my Forefox Account in order to do so.

Why am I seen these symbols?

Asked by Matt J 4 weeks ago

Last reply by jscher2000 3 weeks ago

Hard crash every time I visit a certain site

A few days ago I signed up to a certain website and had no problems, but since then, I've been back to that website three times and all three times - as soon as the site … (read more)

A few days ago I signed up to a certain website and had no problems, but since then, I've been back to that website three times and all three times - as soon as the site loads my machine instantly hard crashes - the screen freezes, cursor doesn't move and I'm forced to reset. This has NEVER happened to me before in 15 years of using Firefox! The first two crashes were in Firefox v76, and the third crash was v77, so I guess it's not version-specific.

Each time I restart firefox, my profiles.ini file has been deleted. It messes up other software too.

I'm going to avoid using that site again, but I'd like to report this somehow to the developers. What's the best way to do this? I went to Buzilla but I couldn't see any way to report bugs there.

Note that I am not going to do any troubleshooting as I do not want to take any risk of another crash.

Asked by MartyJames 1 month ago

Last reply by MartyJames 3 weeks ago

VPN is detecting P2P protocol use whenever Firefox opens

I'm having a novel problem today for the first time. Firefox is apparently using a p2p protocol, and I have no idea why. My VPN is detecting this whenever I open Firefo… (read more)

I'm having a novel problem today for the first time. Firefox is apparently using a p2p protocol, and I have no idea why. My VPN is detecting this whenever I open Firefox. I disabled all extensions, tried opening Firefox's safe mode, and it doesn't matter what tab is open. Brave browser doesn't give me this problem. My VPN's servers do not allow P2P use, so this is a big deal. Why would Firefox be setting off the p2p alarm, and how can I fix this? I'm using the newest Firefox version on windows 10.

Asked by jamesbcad 3 weeks ago

Last reply by jamesbcad 3 weeks ago