Firefox Community Forum

I am an academic researcher formerly affiliated with an institution that uses Okta as its two-factor authentication service for access to institutional subscriptions (think Elsevier, Cambridge Core, Brill, JStor, etc.). Since I am no longer affiliated with that institution, I am no longer authorized to access that institution's subscriptions. I am not trying to access that institution's subscriptions, however, if I try to log in to these repositories as an individual, I am automatically redirected to my former institution's Okta authentication page.

The browser: Mozilla Firefox 143.0.3. I am able to access other sites on other browsers, as well as in private Firefox windows, which suggests it is a problem with my Firefox account. These are temporary workarounds I can live with only in the very short term. I am under no circumstances willing to switch browsers. I use Firefox for a reason. FWIW, I am also contacting Okta support to see what they recommend.

The computer: Macbook Air 2020 M1. It is a personal computer. I do not have access to another device.

I have cleared my browser history, saved form data, saved site settings, cookies, and cache (x5). I have deleted all saved passwords containing the email address associated with my former institution. I have restarted the browser (x5). I have restarted my computer (x2). I have reached out to IT at the institution (they are flummoxed).

I'm nearing my wit's end with this. I'm working on multiple projects with multiple deadlines. The temporary workaround and constant barrier to access are driving me up the wall. I will be infinitely grateful for a permanent solution to this hellish problem.

If you choose to start blasting ai everywhere I will look to switch away as needed.

I use Firefox because it has been the only option where at the very least I can opt out of this ai slop bullshit. Because it is the only place not feeling my data through a dipshit filter right into Microsoft and Google's ad services.

Don't make me have to drop you.

I have entered in exceptions for a web page that Firefox continues to block....I have gone through your steps 4 times now...one time out of 4 you actually let the web page through....since then you don't again...what is wrong with your system? as I am not receiving a download link from the intended exception due to the fact you are not honoring it....

I can't delete some websites from advanced tracking protection, I type in a website but it doesn't add it to the list. One site is mail.proton.me. Even the ones that are added still don't load when I open Firefox, they are telling me I have connectivity issues. This has only started happening since the last updat. Everything work perfectly on Chrome! What is the point of having tabs and pinning them if you have to open them manually every time you log on?

There is a site for the california l and It suddenly won't function right. iInstead I get a banner telling me that GPC has been enabled. How can I get things workng properly again.

(btw my browser is Firefox Nightly) Don't get me wrong, I love having vertical tabs. It's less busy than the horizontal tabs and I can look through my tabs more quickly. But, the way it's implemented sucks - It makes the layout of the webpage pop anytime I use it; there is no keyboard button attached to opening and closing the tab (I have to go through my horizontal bar to open my vertical bar); and recently my browser forgets the sidebar settings, meaning I have to re-check the "Hide tabs and sidebar" setting.

Bonus request Can the sidebar just go over the webpage (i.e. like the application menu) instead of squishing it? I'm ok with having some webpage features temporarily covered if it means I don't have to see the screen pop into a new rectangular shape every time I switch tabs.

Pages of text but I don't understand what the [expletive] you are doing or why! It's incoherent! Don't tell me what to do without telling me HOW to do it! We customers are not all software engineers. Unfortunately the software engineers who write everything I've been reading haven't learned that. I constantly read stuff that use terminology that is not self-explanatory. Then I'm asked to make a decision that is so badly defined that I have no idea what I'm deciding! SPEAK PLAIN ENGLISH!!!!! Don't ask me to choose among a list of options that YOU have defined, but none of which have any relationship to what I need to know. The "which topic" box just above this one is a perfect example. It took me a long time to even find this opportunity to speak to you! Choosing between incoherent options does not advance clarity for me or knowledge for you. Just stop using computer lingo and speak in a manner that would be understood by a 9 year old, or in my case, a 79 year old retired mechanical engineer. Thank you for giving me this opportunity to actually vent my frustration at what I run into on a daily basis, not just with Mozilla. Tom Riddering, [email address]

P.S. This whole incoherent mess this evening started when I tried to authorize McAfee to protect me from trackers, just exactly what that means I'm not sure, but it sounds bad. It's not at all clear just what would be tracked, who would bother tracking me, and why I need protecting. My life is so utterly boring.

I've gone into Extensions and Adblock isn't there. There isn't anything to remove or cancel. Yet numerous websites seem to see something and say I have a adblocker. I did have Adblock Plus at one time, but canceled it and removed it. What else can I do. My Firefox is up to date. I have Windows 10. My computer is incapable of going to Windows 11.

Generative AI relies on the blatant and flagrant violation of user privacy to train its own language models and supply users with its own stolen, bastardized input. It slows down the browser its built into with no benefit, forcing its users to jump through ridiculous hoops and workarounds to disable its resource-gobbling features. If we wanted this, we would swap to browsers like Chrome, Edge, or Opera. If this snake-oil abomination that dares to proclaim itself some sort of advanced "technology" continues to be enforced on us, I, and many others, will simply opt for a different browser that does not enforce this abomination upon its users; of which there are plenty.

Firefox is supposed to be replacing copy without site tracking with copy clean link however the new Firefox download has copy clean Link greyed out!!

I will continue to dismiss the update until there's no longer an option for me to do so at which time I will just give up using Firefox and try using a different browser.