Sync not working with no master password
I did a Firefox restore due to suspect browser hijack ( it wasn't). All mu saved logins have been eraases so tried to do a manaul sync. This pops up a yellow bar along t… (read more)
I did a Firefox restore due to suspect browser hijack ( it wasn't). All mu saved logins have been eraases so tried to do a manaul sync.
This pops up a yellow bar along the top of the "Logins and Paswords" page saying "Please enter your master password to view saved logics and passwords" . I don't have a master password set so that makes little sense. To the right of the yellow bar is a button "login". if i click the button ther yellow bar goes away but there is no log in dialog.
What do I do to get Fiefox to sync?
Firefox
Firefox suddenly slow (March 9, 2018) - is it sync?
Firefox has become completely unusable for me because it has become very slow. It was fine on this computer (newer i7, 32GB ram, ssd) last weekend but not this. It is act… (read more)
Firefox has become completely unusable for me because it has become very slow. It was fine on this computer (newer i7, 32GB ram, ssd) last weekend but not this. It is actually happening on two different computers. It becomes impossible to type (echo is seconds and windows reports that the application is not responsive).
However sysinternals procexp doesn't report anything much unusual for the computer as whole or FF. Speed test shows that my internet connection is fine and Chrome is working normally
I have paired sync down to only bookmarks and add-ons of which there are only 5.
The problem may be due to sync - FF seems to perform normally in safe mode or before it has asked for the master password.
I have a beef with visibility around sync - it doesn't seem to be possible to see how often it is running, how much data it is sending, how many disk writes are happening.
I am submitting this report from Chrome because FF is unusable.
Bookmarks Problem
Hello Mozilla Community My problem is really serious because I have a lot of things on this bookmarks So I got a new hard drive because the old one burned and I couldn't … (read more)
Hello Mozilla Community
My problem is really serious because I have a lot of things on this bookmarks So I got a new hard drive because the old one burned and I couldn't retrieve anything from it after that I installed and opened my account (sign in to sync) on the new Firefox but the bookmarks didn't sync after I sign in and I don't have any HTML backup because I thought It is a sync service my bookmarks should be on this account So I want a way to retrieve them whatever it takes
thanks in advance
Sync not syncing
Hello, i just changed HDD to SSD in my laptop, installed new Windows, instaled Firefox, logged in, it says synced, but i dont have my bookmarks, history, tabs, nothing. I… (read more)
Hello, i just changed HDD to SSD in my laptop, installed new Windows, instaled Firefox, logged in, it says synced, but i dont have my bookmarks, history, tabs, nothing.
If i look into Manage acccount -> Devices and apps -> There is current device synced and also previous device synced few hours ago, but nothing from previous device is synced. Before i wiped old HDD i checked everything, so all was synced (tabs, bookmarks, ...). When i did just system reinstal last time, it was syncing correctly.
Thank you for help.
bookmarks not synchronised in account?
Hello, I have a sync account and believed the bookmarks data was saved online. I reset windows and lost all my bookmarks in firefox ! (I had plenty..) Please anyone can t… (read more)
Hello,
I have a sync account and believed the bookmarks data was saved online. I reset windows and lost all my bookmarks in firefox ! (I had plenty..)
Please anyone can tell me if there is a way to recover them?
I already tried the backup & restore solution available in "Show all bookmarks" in bookmarks menu. Thank you for your help
raxer
Firefox Sync silently errors out as it's trying to download an add-on
i'm getting this in the browser console when Firefox 59.0.2 on Fedora is syncing: 1526076217390 addons.xpi WARN Failed to start download for addon https://addons.mozilla.… (read more)
i'm getting this in the browser console when Firefox 59.0.2 on Fedora is syncing:
1526076217390 addons.xpi WARN Failed to start download for addon https://addons.mozilla.org/firefox/downloads/file/951074/session_sync-3.0.2-an+fx-linux.xpi?src=sync: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/FileUtils.jsm :: FileUtils_getDir :: line 64" data: no] Stack trace: FileUtils_getDir()@resource://gre/modules/FileUtils.jsm:64 < getTemporaryFile()@resource://gre/modules/addons/XPIInstall.jsm:1017 < openChannel()@resource://gre/modules/addons/XPIInstall.jsm:2244 < startDownload()@resource://gre/modules/addons/XPIInstall.jsm:2237 < install()@resource://gre/modules/addons/XPIInstall.jsm:2176 < install()@resource://gre/modules/addons/XPIInstall.jsm:2648 < installAddonFromSearchResult/<()@resource://services-sync/addonutils.js:147 < handleInstall()@resource://services-sync/addonutils.js:53 < safeCall()@resource://gre/modules/AddonManager.jsm:188 < makeSafe/<()@resource://gre/modules/AddonManager.jsm:203 < waitForSyncCallback()@resource://services-common/async.js:97 < makeSpinningCallback/callback.wait()@resource://services-common/async.js:166 < create()@resource://services-sync/engines/addons.js:317 < applyIncoming()@resource://services-sync/engines.js:361
I am the owner of the my home directory and permissions on mozilla directory tree are 755.
It appears that this error is also affecting regular downloads from all websites. I have treid creating a new, empty profile and still get the error.
All i get is this message in a popup:
"[null] could not be saved, because an unknown error occurred.
Try saving to a different location."
When I try to ' Click the menu button , and then Sign in to Sync ' there is no 'Sign in to sync' option. How do I sync my bookmarks from another device?
When I try to ' Click the menu button , and then Sign in to Sync ' there is no 'Sign in to sync' option. How do I sync my bookmarks from another device? I see no options … (read more)
When I try to ' Click the menu button , and then Sign in to Sync ' there is no 'Sign in to sync' option. How do I sync my bookmarks from another device? I see no options for accessing Firefox sync.
Syncronization does not work.
I am trying to synchronize Firefox on all my devices, but it does not take. Why ?
Sync not working on one system
I have several system that all use Firefox and are configured to use sync. All of them, but this one sync fine. The one with the issue is on a RHEL 7.5 host and is runni… (read more)
I have several system that all use Firefox and are configured to use sync. All of them, but this one sync fine. The one with the issue is on a RHEL 7.5 host and is running FireFox 52.8.0. What is odd is that I was able to register the system with sync, but when I click on the sync icon, nothing happens. The sync logs indicate some errors:
1527247286244 FirefoxAccounts ERROR FxA rejecting with error UNKNOWN_ERROR, details: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIKeyObjectFactory.keyFromString]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://services-crypto/utils.js :: makeHMACKey :: line 120" data: no] Stack trace: makeHMACKey()@resource://services-crypto/utils.js:120 < hkdf()@resource://services-crypto/utils.js:144 < deriveHawkCredentials()@resource://services-common/hawkrequest.js:132 < this.FxAccountsClient.prototype.signCertificate()@resource://gre/modules/FxAccountsClient.jsm:315 < FxAccountsInternal.prototype.getCertificateSigned()@resource://gre/modules/FxAccounts.jsm:986 < FxAccountsInternal.prototype.getKeypairAndCertificate<()@resource://gre/modules/FxAccounts.jsm:1060 < TaskImpl_run()@resource://gre/modules/Task.jsm:319 < Handler.prototype.process()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:932 < this.PromiseWalker.walkerLoop()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:813 < this.PromiseWalker.scheduleWalkerLoop/<()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:747 1527247286244 FirefoxAccounts ERROR Could not retrieve profile data: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11 1527247286246 FirefoxAccounts ERROR Could not retrieve profile data: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11 1527247286246 FirefoxAccounts ERROR FxA rejecting with error UNKNOWN_ERROR, details: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11 1527247286246 FirefoxAccounts ERROR FxA rejecting with error UNKNOWN_ERROR, details: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11 1527247286248 FirefoxAccounts ERROR Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getSignedInUserProfile/<@FxAccounts.jsm:1524:35
Jon
Firefox won't backup synced mobile bookmarks
Backing up to a json or html file will save all my bookmarks except for the mobile ones I sync between my laptop and my phone. The jsonlz4 file in my profile folder also … (read more)
Backing up to a json or html file will save all my bookmarks except for the mobile ones I sync between my laptop and my phone. The jsonlz4 file in my profile folder also does not save mobile bookmarks. Sync by itself is usually enough to preserve all my bookmarks, but I made the mistake of installing FF ESR alongside regular FF which screwed everything up; it would have been nice to have had my complete bookmarks backed up at that point, so I could have restored all of them.
Btw, my laptop browser is spoofed: I'm using FF 60.0.1 on Linux Mint; I'm syncing my laptop with my android phone (FF 60.0.1 also).
Bokkmarks dont syncronise
Two pc – at work and at home have a different set of bookmarks. Account is joint, settings are active
Devices are not sync-ing even if I am able to sign into the same Firefox account individually across each device.
I signed into Sync across 3 devices. When I visit about:preferences?entrypoint=menupanel#sync in one device, the other 2 devices are not shown. Clicking "Connect another … (read more)
I signed into Sync across 3 devices. When I visit about:preferences?entrypoint=menupanel#sync in one device, the other 2 devices are not shown. Clicking "Connect another device" does not do anything even if I've signed in across other devices. However, going to "Manage Account" brings me to accounts.firefox.com and shows me all 3 devices when I expand "Devices & apps".
So I know that all my devices are linked to my account, but it's like they don't see each other. Pressing "Sync now" does nothing, and it says my last sync was January 1. I just installed Firefox across 2 of the devices today. The Synced Tabs sidebar is also empty.
I checked about:sync-log, and I've been getting this error: ERROR Sync encountered an error: Error: Can't sync: Network is offline
Clearly, my network is online as I am able to post this. Firefox Sync's service status is also UP/AVAILABLE. Not sure what else could be wrong here.
i've some of cookies in my fire fox account but now i can't find them?
Hi. i used the fire fox sync many years but now i cant find my save log and cookies in my account . . . what should i do ? and i saw you didn't have some one in Iran i… (read more)
Hi. i used the fire fox sync many years but now i cant find my save log and cookies in my account . . . what should i do ?
and
i saw you didn't have some one in Iran i want work whit fire fox in Iran, what should i do ?
my pleasure Dear .
The phone number used is always considered invalid. Could you tell me what should i try to avoid this behaviour?
I'm in France and I wanted to use Firefox Sync for the first time. I had to insert the phone number in order to add a second device and the system had already filled the … (read more)
I'm in France and I wanted to use Firefox Sync for the first time. I had to insert the phone number in order to add a second device and the system had already filled the form with +33 that is the international prefix for french numbers. The problem is that I don't have a french phone number and I wanted to use another prefix but it is impossible. I tried using 00 instead of plus or directly without the prefix but I always get as answer that "the phone number is invalid". Could someone help me to understand which is the rule used to validate the phone number? Thank you in advance.
Invalid Authorisation Code
I'm trying to log back into Firefox Sync, when I get the authorsiation code to my email Inbox, I enter it into the Firefox login screen. I've tried Copying & Pasting … (read more)
I'm trying to log back into Firefox Sync, when I get the authorsiation code to my email Inbox, I enter it into the Firefox login screen. I've tried Copying & Pasting and manually typing the code, but no matter what I get the message "Invalid Authorisation Code" then after several attempts - I have to wait another 15 minutes before trying again.
I don't want to reset my password, as I don't want to loose all my bookmarks, history, saved passwords etc...
Can not sync my data using my Firefox account
I logged into my Firefox account succefully but however I can't sync my data. When I hover mouse pointer over my account name in the main menu the hint appears saying tha… (read more)
I logged into my Firefox account succefully but however I can't sync my data. When I hover mouse pointer over my account name in the main menu the hint appears saying that the last sync was performed on the 1'st of January but nevertheless I don't see that my bookmarks, settings and extensions were synchronized. When I looked into the log (available through about:sync-log) I found the following error:
1528826421812 Sync.Resource WARN GET request to https://sync-656-us-west-2.sync.services.mozilla.com/1.5/104145959/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available
Can anyone help me? Why can't the browser connect to the server? I can send the full log if needed.
Подтверждение по электронной почте, поэтому мы заблокировали аккаунт для защиты ваших данных Firefox.
Полчаса назад я спокойно вошел. Но потом при повторной попытке словил это сообщение. Почта рабочая так как письмо от вашей службы поддержки пришло.
Just created FIrefox account for Sync. Nothing is syncing.
Both devices on the newest version of Firefox. Both devices show up in device list. Sync log attached
Sync works perfectly on two devices (W7, 64b) but will not update on a third device (W7, 32b), all with latest Firefox version...suggestions, anyone?
I've tried the suggestions found on this site but none work. Two of the computers sync beautifully but the third refuses to sync. There is no error message, simply when t… (read more)
I've tried the suggestions found on this site but none work. Two of the computers sync beautifully but the third refuses to sync. There is no error message, simply when the sync process is complete nothing has been updated.
Not all bookmarks are syncing
I have many, many bookmark - all the the toolbar folder. Most of them sync, but a few folders won't for some reason. "Sync now" seems to have no effect. I used to use Xm… (read more)
I have many, many bookmark - all the the toolbar folder. Most of them sync, but a few folders won't for some reason. "Sync now" seems to have no effect.
I used to use Xmarks, and Xmarks had a lot more control over syncing. You could force upload (overwrite server) and force download (overwrite local), for one thing - that could often be used to fix sync issues. You could also view your server bookmark list online (via web).
How can I troubleshoot this? Or how can I force a sync?