Showing questions tagged: Show all questions
  • Solved

sync all tabs

Is there some way to open all tabs on a synced device. I have the list of tabs showing in the sidebar. However, the instruction: "While viewing synced tabs in Sidebar, ri… (read more)

Is there some way to open all tabs on a synced device. I have the list of tabs showing in the sidebar. However, the instruction: "While viewing synced tabs in Sidebar, right clicking on device name allows you to open all tabs from a device at once." does not work. Right clicking does nothing. Version 147.0.2 (64-bit) in Windows 11. Thank you.

Asked by SRoss1 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Archived

无法同步,必须让手机扫描,手机用火狐浏览器扫描后却提示不是火狐浏览器的扫描。哪个大聪明相出的必须手机扫描却不做好基本功能的?

无法同步,必须让手机扫描,手机用火狐浏览器扫描后却提示不是火狐浏览器的扫描。哪个大聪明相出的必须手机扫描却不做好基本功能的?

Asked by peixin_32 8 months ago

Last reply by Kiki 8 months ago

Syncing bookmarks between devices

Firefox won't sync anything since a while back, maybe since two months back, I am unable to force sync. Clearing cashe, uninstalling the app, relogging both phone and pc,… (read more)

Firefox won't sync anything since a while back, maybe since two months back, I am unable to force sync. Clearing cashe, uninstalling the app, relogging both phone and pc, neither of these syncs bookmarks across the devices. I am able to send tabs in-between the devices. Biggest issue is I can't save bookmarks on one device and expect them to be available on my other device Nokia 7.2

Asked by gabriel.jonsson 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Archived

Bookmarks not syncing on new device

Hello, Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmark… (read more)

Hello,

Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.

Asked by FlightlessChicken 10 months ago

Last reply by jonzn4SUSE 10 months ago

не могу синхронизировать старые данные

после входа на пк у меня не было защитного ключа и после этого я не могу на аккауне синхронизировать пороли которые есть у меня на телефоне, их просто нет

Asked by https 5 months ago

Last reply by Denys 5 months ago

  • Solved
  • Archived

How to override sync?

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history. To my horror, even though i remember i have signe… (read more)

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history.

To my horror, even though i remember i have signed out of mozilla account on the laptop firefox, on my desktop firefox all the bookmarks including bookmark folders are gone. Thankfully, i have a fairly recent backup of firefox userprofile file so i restored them.

However, to my horror once more time, I realize now firefox sync automatically deletes my bookmarks everytime it syncs so i have to turn it off.

How can i make firefox sync to treat my current bookmarks as the latest and stop deleting them?

Asked by MJ 7 months ago

Answered by Nathan Giovannini 7 months ago

How do I delete passwords from Firefox Sync? Deleted on one device, but they're still on the others

Hello, How can I remove all my saved passwords from Firefox Sync? On my desktop, I went to Menu > Passwords > Three Dots > Remove all passwords, and they're gon… (read more)

Hello,

How can I remove all my saved passwords from Firefox Sync? On my desktop, I went to Menu > Passwords > Three Dots > Remove all passwords, and they're gone. However, on my mobile phone, they're still there. So the sync functionality is borked. The question is, are the passwords still on Mozilla servers, or is just the sync to my mobile buggy?

Even if I were to delete my FF Sync account, for good measure I'd like to manually delete all passwords from it first though.

Any help welcome.

Asked by firefox2340 2 months ago

Last reply by firefox2340 2 months ago

  • Archived

Firefox Sync Not Working After Installing Windows 11

Dear Firefox Support, I recently installed a fresh copy of Windows 11 and then installed the latest version of the Firefox browser. However, when I try to sign in to my F… (read more)

Dear Firefox Support,

I recently installed a fresh copy of Windows 11 and then installed the latest version of the Firefox browser. However, when I try to sign in to my Firefox account, it does not sync any of my data. My bookmarks, passwords, browsing history, and other synced items are not appearing.

I have tried clicking the "Sync Now" button, but nothing happens. I would appreciate your assistance in resolving this issue so I can recover my data.

Thank you for your support.

Best regards,

Asked by Asif Jalil 10 months ago

Last reply by Paul 10 months ago

  • Locked

Sync issue - "This profile was previously synced to a different account"

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in usin… (read more)

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using xxx@xxxx.xxx, create a new profile."

So I deleted my old mozilla account since I abandoned the email that it was linked to, but when I tried to sync with my new account I get this. Is there anyway to do this without having to make a new profile?

I tried making a new profile and copy and pasting my profile into the new one, but still get the same pop up. I guess there's something in my profile that says it's been synced before, is there anyway I can find that and delete it or change it?

Asked by SuMo Bot 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Archived

Issue with Firefox Sync Not Restoring Passwords After Reinstalling Windows

Hello, I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. Howev… (read more)

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

Asked by tamemtamim700 1 year ago

Last reply by TechHorse 1 year ago

Payment methods not synchronizing

I have multiple devices all using Firefox with the same account. On one of the devices I swapped the motherboard and since all payment methods in firefox disappeared. Syn… (read more)

I have multiple devices all using Firefox with the same account. On one of the devices I swapped the motherboard and since all payment methods in firefox disappeared. Syncing is active across all devices. On all other devices the payment methods are still available.

On the device with the new motherboard, I tried to disable payment methods sync and re-enable it but the payment methods list is still empty. How can I restore all the payment methods on this device? Why they are not syncing?

Thanks

Asked by firefox3146 5 months ago

Last reply by George Kitsoukakis 5 months ago

Can't sync Firefox Beta on Android and Windows 11

Instructions everywhere say to open Firefox on mobile, select the options menu, and select "Sync and save your data." However, "Sync and save your data" does not exist. I… (read more)

Instructions everywhere say to open Firefox on mobile, select the options menu, and select "Sync and save your data." However, "Sync and save your data" does not exist. I cannot sync my passwords from mobile to my desktop.

Asked by ryannlusk 4 months ago

Last reply by Paul 4 months ago

  • Solved

Made Account recovery key - Now I have to sign in on the browser.. But have to make new profile every time

I just wanted create Account recovery key to keep my account more secure. So I did that + updated my password. Now when I open the browser, it says account disconnected a… (read more)

I just wanted create Account recovery key to keep my account more secure. So I did that + updated my password.

Now when I open the browser, it says account disconnected and that I need to create a new profile. I did that, but it started syncing from old chrome account with old extensions, bookmarks etc. Plus bookmarks from my phone.

I try to sign in and create new profile with the original profile settings that I want. But it keeps saying "This profile was previously synced to a different account". And now that I saved the bookmarks and made a third, fourth profile. Those don't work as it wants me to sign in. Only the 2nd profile that Firefox made me create which has the old extensions, bookmarks etc. It is missing a lot. So now I am just stuck in create profile loop. And cant use the one I want because I wanted more security? Do I need to uninstall and install again, would that help? I wish there was someone to talk to help me. I just want to use my original profile that I used earlier today to update the security settings.

Asked by Nico 1 month ago

Answered by Nico 1 month ago

Lost Desktop Bookmarks

During the last desktop update I lost all of my bookmarks. I’ve tried to sync between my iPhone and desktop but when I finally got paired nothing happened with the sync f… (read more)

During the last desktop update I lost all of my bookmarks. I’ve tried to sync between my iPhone and desktop but when I finally got paired nothing happened with the sync from my phone to desktop

Asked by LOV2KRZ 3 months ago

Last reply by LOV2KRZ 3 months ago

Sync not starting on new firefox on same pc

I reinstalled a new win11 and downloded fresh firefox. Sync is not working and I have no previous data to resume working. All tabs and logins are not showing in new firef… (read more)

I reinstalled a new win11 and downloded fresh firefox. Sync is not working and I have no previous data to resume working. All tabs and logins are not showing in new firefox. Pls fix the issue.

Asked by SynergyEnter.Com 2 months ago

Last reply by SynergyEnter.Com 2 months ago

  • Archived

Passwords and logins all gone

I had to re-installed from 0 my windows. I was sure my Firefox account had all my passwords and logins because I had problems in the past regarding this. Installed Firefo… (read more)

I had to re-installed from 0 my windows. I was sure my Firefox account had all my passwords and logins because I had problems in the past regarding this. Installed Firefox into my new fresh windows. Hit the Sync bottom. Lastly, remove the old Firefox account login from old windows (for safety).

Now I checked password, 0 passwords saved.....

I am trying to re-sync but nothing happens...

Asked by 1011n53bjavieralvarez 8 months ago

Last reply by 1011n53bjavieralvarez 8 months ago