Firefox Support Forum

So I forgot the password for my account, if I reset it, and therefore reset all of my bookmarks history etc, can I recover them by syncing again with my phone or is the account reset across devices?

Hi everyone I lost my phone a couple of months ago so I haven't access to my authenticator app, now I wanna sync my new phone's Firefox and it need to access to the two-step code that I haven't access to it. what must I do? I appreciate your help.

Hi, Could you recover for me last session, which I was used on my account? I accidentally logged off, before I opened last session on the new computer... please advice. Best regards, Krzysztof

Hello,

My name is Cezar Dobre and I have a problem with my account: - after I have reinstalled my operating system, I tried to recover my old data - I lost my recovery key so I have reset my password - I didn't know that if I do so, my data will disappear - meanwhile I have also found my previous recovery key

How can I get my old data back? Please help!!

Thank you!

I use Firefox as my default browser. I have sync turned on. Im signed in thru my google account. Firefox does NOT sync to my Chrome browser and Google account. Whats the fix?

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (documentation).

Hi there, I have saved my google account's password in my Firefox account and its something very strong. Now I try to sync Firefox but it asks me to enter 6 digits code sent to my email but I can't access my email unless I access my passwords in my Mozilla account!

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the password reset process to sign into my sync account and when I resigned into it to sync, there was no passwords on the account.

Is there any backup performed by mozilla or any other way to get like a backup of the online account passwords somehow. My local logins.json files are corrupt so I cant use them.

This is extremely disappointing if they cant be retrieved.

Why I can't I see this? or where can I find it?

Various Fire Fox sources say I need to set up an Firefox Syn account and that I can make a selection to do this in Firefox preferences. However this is no option for this available. There is a single option labeled sync but it doe does not synchronize my laptop to my account and none of my bookmarks etc are up to date.

I am trying to create a new Firefox account with it's own email to be separate from this Firefox account I am posting from. However, every time I try to follow the "sign up" buttons I get redirected to the login page where I enter what I want as the new account info and receive a "Primary email account required for sign in" The email I'm trying to use for my new account is NOT registered with Firefox and I am using a freshly installed version of the browser on a new PC so no extensions are interfering.

Hi,

I had to reset my computer.

I had Firefox sync on it and in the past all I’ve had to do is login and it restores history bookmarks and setting when I install it on a new or reset device

It’s not doing it this time, any advice?

After a reinstallation of FIREFOX, it failed to login to sync with Firefox. My account and password input are correct. And I can login to my accout with Chrome (https://accounts.firefox.com/).

my OS: ubuntu 18.04 firefox version: 100.0.2

My system disk failed, so I had to restore it from pretty old backup, with old Firefox version installed and old profile data. Now I want to start Firefox and reopen all my recent tabs from Firefox Sync, but not from my local (old) profile. How should I proceed?

i have re-install new windows and download fresh firefox and sign-in when i sync my account i didn't find any data (passwords , bookmarks , history , etc ... ) i found my firefox account as new