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Firefox has started freezing on opening and crashes/freezes frequently during use.

Firefox has begun opening very [very!] slowly, as well as crashing and freezing during use. This is happening on all of my three machines, two running Win 7 and one Win 8… (read more)

Firefox has begun opening very [very!] slowly, as well as crashing and freezing during use. This is happening on all of my three machines, two running Win 7 and one Win 8. I have tried refreshing and disabling hardware acceleration, but to no avail. Now it seems to freeze on opening and takes a minute or two even to become responsive, if at all. When I look at Task Manager during a freeze I see the Firefox process is using 35-50% of memory [i have 8GB, 12GB and 16GB] and up to 50% of processsor resources. All has been fine until the last couple of weeks. As an adjunct, in the last month I have noticed an almost permanent error message on the status bar - "Sync encountered an error while synchronising: Unknown error. Sync will automatically retry this action."

Asked by tontoe 4 years ago

Answered by tontoe 4 years ago

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Remove/Delete old, inaccessible sync device from account.

Hello, I am a bit of a tinkerer and a tech junkie. However, I still find sync to be a very useful and handy tool, and have it applied to all of my devices (tablets, phone… (read more)

Hello, I am a bit of a tinkerer and a tech junkie. However, I still find sync to be a very useful and handy tool, and have it applied to all of my devices (tablets, phone, multiple computers). Due to my never-ending quest to make things better, though, I am frequently changing OS'es and uninstalling apps/rearranging registries on many of these devices, so I often find myself needing to reinstall firefox (and thus re-sync).

The only problem here is that sync recognizes each new iteration as its own separate device, even though a vast majority of them cease to exist entirely and are gone forever. This makes my "Tabs From Other Devices" page a huge pain to access, as most of the device names are the same and a lot still have active pages in them.

How would I go about deleting these old accounts from my sync account? Changing my password does no good at all, as since the devices cannot access the server any longer they are still present in my database, and as such are still annoying. Any help is appreciated!

Two pictures of the problem is as follows. As you can see, there are many apparent duplicate devices: http://imageshack.com/a/img14/5290/a29b.png http://imageshack.com/a/img59/6697/6sp4.png

Asked by ColeHardTruth 6 years ago

Answered by bradavon 5 years ago

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All saved logins and passwords lost after mozilla update today

hi all mozilla did an update today and now all my saved logins and passwords have disappeared. I googled a few answers and it states to delete this file secmode.db. I can… (read more)

hi all mozilla did an update today and now all my saved logins and passwords have disappeared. I googled a few answers and it states to delete this file secmode.db. I cant find this currently. I have also been using mozilla firefox account which supposedly saves the details somewhere. Can anyone please point me in the right direct step by step to recover these missing logons details or how to restore them please.

Asked by Owen 2 years ago

Answered by FredMcD 2 years ago

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Sync won't synchronize my bookmarks.

In July, I first installed Sync on my PC (Windows 7), my smartphone and my tablet (both Android 4.2.2). It worked perfectly, with all bookmarks, history and tabs synchro… (read more)

In July, I first installed Sync on my PC (Windows 7), my smartphone and my tablet (both Android 4.2.2). It worked perfectly, with all bookmarks, history and tabs synchronized, and proved useful during holidays as I was only left with my Android devices.

I haven't been using Firefox much with my Android devices lately, but yesterday, when I checked their bookmarks, I realized they were out of sync with my PC's bookmarks.

I have been through all the tips offered on this site (unlinking, updating, re-linking...), with limited success : the history of the various devices in synchronized, but NOT the bookmarks.

I tried to create a new account with a new email address, but I am still waiting to receive the email for verification (although the email address works fine). Therefore I have deleted my 'old' account and re-created a new one, with the same email address.

Any clue as to how to synchronize the bookmarks?

Asked by xpd64 5 years ago

Answered by xpd64 5 years ago

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bookmarks do not sync across devices

Firefox no longer seems to be syncing my bookmarks among devices. In particular, the bookmarks I add on my work iMac do not sync to my android phone or my home macbook p… (read more)

Firefox no longer seems to be syncing my bookmarks among devices. In particular, the bookmarks I add on my work iMac do not sync to my android phone or my home macbook pro. I have done the following things to attempt to get things working:

1. Turned off firefox sync on all devices and then back on. 2. Deleted my firefox sync account and recreated it. 3. Deleted and reinstalled firefox on both my android phone and my macbook pro

I have also gone to about:sync-log and see that I seem to have lots of sync errors. I've attached a screenshot of the sync-log screen. I can't seem to attach the txt file of the latest error log, so I'm attaching two screen shots of it as well.

If anyone can help me out, I'd certainly appreciate it!

Edit: Here's a pastebin link of the error log: https://pastebin.mozilla.org/9086433

Asked by hartfordmove 1 year ago

Answered by hartfordmove 1 year ago

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Firefox Sync Lost Bookmarks

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my sav… (read more)

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my saved bookmarks are showing.

Asked by coolprash 1 year ago

Answered by Shadow110 1 year ago

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Bookmarks are not syncing

I have a new laptop, with two users, both with Firefox browsers and with their own Firefox account, both synced. I also have a desktop computer with both Firefox accounts… (read more)

I have a new laptop, with two users, both with Firefox browsers and with their own Firefox account, both synced. I also have a desktop computer with both Firefox accounts.

On one account, Firefox syncs fine. All the bookmarks appear. On the other account, Firefox seems to sync, but the bookmarks don't appear. If I add a bookmark to the laptop account, it appears on the desktop. If I add a bookmark to the desktop account, it appears on the laptop, but still without the other bookmarks.

I have completely deleted Firefox, along with %appdata% on the laptop and reinstalled. Same situation, always the same account doesn't seem to sync the bookmarks.

I checked the logs - there are none.

Is there a fix for this?

Asked by mbdelong 2 years ago

Answered by mbdelong 2 years ago

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Can't sign in to sync

Am running the latest version of Firefox (32.0.2) on three devices: a PC laptop, a Macbook, and an iMac. On each and every machine, cannot sign in to Firefox Sync. Every … (read more)

Am running the latest version of Firefox (32.0.2) on three devices: a PC laptop, a Macbook, and an iMac. On each and every machine, cannot sign in to Firefox Sync. Every time I receive a "connection interrupted" error. Yesterday I set up two Firefox Sync accounts (one for me and one for my husband), but today I can't use either of them because we can't sign in. What can we do?

Asked by antiqueornot 5 years ago

Answered by antiqueornot 5 years ago

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how to eliminate all bookmarks on one computer before turning on sync on another computer with desired bookmarks?

Firefox 58.0, two windows 10 computers (desktop & laptop). Want to remove ALL bookmarks from laptop before I sync both computers. Goal is for computer (desktop) ful… (read more)

Firefox 58.0, two windows 10 computers (desktop & laptop). Want to remove ALL bookmarks from laptop before I sync both computers. Goal is for computer (desktop) full of bookmarks to sync with computer laptop with no bookmarks.

Thank YOU for your time and assistance!!

Asked by gjcj 2 years ago

Answered by user1929 2 years ago

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My accouint as locked. Please unlock my firefox account.

I used my email address to create a Firefox account to synchronise my bookmarks, but a message popped up saying that my account was not verified. I tried clicking the lin… (read more)

I used my email address to create a Firefox account to synchronise my bookmarks, but a message popped up saying that my account was not verified. I tried clicking the link to resend the confirmation email, but still did not receive it (I also checked my spam folder). Now when I try to log into the Firefox account I created, I am told "Sorry. We’ve locked your account. The confirmation email we sent to xxxx@xxxx.com was returned and we’ve locked your account to protect your Firefox data.". I have checked that my email account successfully receives other emails. How can I unlock my new Firefox account?

Asked by bobbytod 2 years ago

Answered by cor-el 2 years ago

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Firefox Sync is missing saved logins (fetch data correctly but don't use it)

Hi, I installed Firefox Nightly (56.0a1 (2017-07-22) (64-bit)) and enabled sync for bookmarks and passwords. Bookmarks were synced correctly, but not the passwords. I ca… (read more)

Hi,

I installed Firefox Nightly (56.0a1 (2017-07-22) (64-bit)) and enabled sync for bookmarks and passwords. Bookmarks were synced correctly, but not the passwords.

I can see a the file logins.json in my profile folder, with the logins content. But if I go to Preferences->Security->Saved Logins the list is empty. Also, logins form field are not auto filled.

None content was imported manually. Nightly somehow synced and downloaded the logins.json, but apparently it's not using it.

I already did this exact same process (reinstall in new machine + sync) without any problem, except for this time/version. May it be a bug?

I already tried some forum solutions: connect/reconnect account; delete signedInUser.json; restarting; etc. Everytime the logins.json is correctly fetched from the web with the content, or the bookmarks are synced correctly, but Nightly apparently is not 'using' the contents of this file.

Thank you,

Mario

Asked by mbn12 2 years ago

Answered by mbn12 2 years ago

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Master password pop-up appears every browser start-up

No problems before I signed up for an account to use Firefox Send. Immediately after that I started to get an annoying pop-up window asking for my master password immedia… (read more)

No problems before I signed up for an account to use Firefox Send. Immediately after that I started to get an annoying pop-up window asking for my master password immediately on browser start.

I want to be able to browse sites without entering a password, and I also want to continue using a master password but only for sites which require a log-in.

I deleted my Firefox account in the hopes that would fix the problem, but the pop-ups keep coming.

I tried unchecking "ask to save logins and passwords for websites" in preferences but that didn't work.

I have not deleted my saved log-ins and tried a new/clean browser because I spent a long time getting all my add-ons and log-ins set up and I don't want to have to reinstall everything, and I am concerned that if I save my profile that it will just re-install the problem.

Asked by annoyedatpopups 1 year ago

Answered by cor-el 1 year ago

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Transfer Multi-Account Containers

Hi guys. Let's say you are moving to a new workstation. How do you transfer Multi-Account Containers between computers? Does it transfer with your Firefox Account Sync… (read more)

Hi guys. Let's say you are moving to a new workstation. How do you transfer Multi-Account Containers between computers? Does it transfer with your Firefox Account Sync? Will it transfer all of the accounts or just your primary account?

Asked by M W Sasser 1 year ago

Answered by Roland Tanglao 1 year ago

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Hundreds of deleted bookmarks have returned after over a month. How do I undo a sync?

Hi, About a month ago I spent a couple of hours clearing out my bookmarks on Firefox. I deleted at least a couple of hundred bookmarks - duplicates and no longer relevant… (read more)

Hi,

About a month ago I spent a couple of hours clearing out my bookmarks on Firefox. I deleted at least a couple of hundred bookmarks - duplicates and no longer relevant. Just now all of my deleted bookmarks have reappeared on my list and bookmarks toolbar. How can I undo it?

This isn't the first time this has happened but the first time I have lost a large amount of work to it.

Also, I noticed a couple of days ago that my Firefox for Android hadn't tried to sync since August so I told it to sync and it worked fine when triggered manually. Is that possibly related?

Thanks!

Latest sync error: 1448499683622 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683622 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683622 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683622 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683623 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683623 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683623 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683623 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683623 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683623 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683624 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683624 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683624 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683624 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683624 browserwindow.syncui DEBUG observed: weave:ui:sync:finish 1448499683624 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448499683691 Sync.Tracker.Clients DEBUG Saving changed IDs to clients 1448499683693 Sync.Tracker.Passwords DEBUG Saving changed IDs to passwords 1448499684203 Sync.Tracker.Bookmarks DEBUG Saving changed IDs to bookmarks 1448499684285 Sync.Tracker.Addons DEBUG Saving changed IDs to addons 1448499684286 Sync.Tracker.Forms DEBUG Saving changed IDs to forms 1448499684288 Sync.Tracker.History DEBUG Saving changed IDs to history 1448500029310 Sync.Tracker.Forms DEBUG Saving changed IDs to forms 1448500029589 Sync.Tracker.History DEBUG Saving changed IDs to history 1448500033435 Sync.Tracker.History DEBUG Saving changed IDs to history 1448500124687 Sync.Tracker.History DEBUG Saving changed IDs to history 1448500283621 Sync.Service DEBUG User-Agent: Firefox/42.0 FxSync/1.44.0.20151029151421. 1448500283621 Sync.Service INFO Starting sync at 2015-11-26 01:11:23 1448500283621 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283621 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283622 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283622 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283622 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283622 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283622 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283622 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283622 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283623 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283623 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283623 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283623 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283623 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283623 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283624 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283624 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283624 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283624 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283624 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283624 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283625 browserwindow.syncui DEBUG observed: weave:service:sync:start 1448500283625 browserwindow.syncui DEBUG onActivityStart with numActive: 0 1448500283625 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283625 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1448500283626 Sync.Status INFO Resetting Status. 1448500283626 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1448500283627 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1448500283633 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1448500283633 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed 1448500283633 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283633 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283633 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283633 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283633 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283633 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283634 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283634 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283634 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283634 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283634 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283634 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283634 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283634 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283635 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283635 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283635 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283635 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283635 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283635 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283635 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283635 browserwindow.syncui DEBUG observed: weave:service:sync:error 1448500283635 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1448500283635 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1448500283636 Sync.SyncScheduler DEBUG Next sync in 600000 ms. 1448500283636 Sync.ErrorHandler ERROR Sync encountered an error

Asked by Jon 4 years ago

Answered by Jon 4 years ago

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Sync does not work and is stuck on loading

Disconnected my account on sync page and when I tried to sync again it just says "working" endlessly...Tried to reset computer and ff with nothing happening. Every time I… (read more)

Disconnected my account on sync page and when I tried to sync again it just says "working" endlessly...Tried to reset computer and ff with nothing happening. Every time I try to sync again, the result is the same.

Asked by fenixforeva 3 years ago

Answered by John99 3 years ago

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Log into second instance of firefox with different sync account

What I am trying to accomplish is on my work pc I want one instance of firefox with my work account, like normal, but I want to have another with my personal account with… (read more)

What I am trying to accomplish is on my work pc I want one instance of firefox with my work account, like normal, but I want to have another with my personal account without them getting mixed. Being able to access my data and send tabs to my cell phone would be handy, in fact, I needed it today when my printer died and I needed documentation out in the shop. I have tried to create another user account and shift+right click>run as different user, but it opened up firefox just like it is when launched normally, logged in and all. I have tried straight up installing another instance; obviously the firefox installer does not allow that. The only thing I haven't tried that I know to do is run the second instance of firefox in sandboxie, which I dont really want to do, like I dont want to log out either (switching users on my work computer actually causes a bsod) I would greatly appreciate some help. The one thing chrome has over firefox is the ability to switch accounts on the fly, though I greatly prefer firefox's way of logging into the application in a more unintrusive way. Even if I could just send a tab to my phone from a different account (share tab from work to personal account) that would suffice.

Asked by CarWeeb 2 years ago

Answered by cor-el 2 years ago

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My bookmarks are duplicating exponentially. I added 2 new bookmarks and now they are 100s.... How can I cancel them and restore the original bookmarks?

After saving two some new bookmark, I found out on my other 2 pcs (synchronized with a third one) that the bookmarks I've added were just multiplied X times, where X stan… (read more)

After saving two some new bookmark, I found out on my other 2 pcs (synchronized with a third one) that the bookmarks I've added were just multiplied X times, where X stands for hundreds..... How can I restore my bookmark menu? What is the problem? Is it possible to delete more bookmarks at a time?

Asked by Aaron123 1 year ago

Answered by Aaron123 1 year ago

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Firefox Sync account got locked, reason confirmation e-mail returned.

Tried to sync Firefox after preinstalling OS, it said "e-mail was returned" and on the second or third try account got locked. The e-mail is the one of this account. I h… (read more)

Tried to sync Firefox after preinstalling OS, it said "e-mail was returned" and on the second or third try account got locked. The e-mail is the one of this account. I haven't used it for nothing else besides the Firefox Sync, it probably got inactive or something like that. It's working now though, and I added accounts@firefox.com to contacts so it doesn't mark it as spam or something. I found other people's posts about same issue and a lady working with Mozilla support team trying to help, but I don't (didn't) have an account here to ask for help on those threads.

Asked by kotapak 2 years ago

Answered by kotapak 2 years ago