Showing questions tagged: Show all questions
  • Archived

MY SAVED PASSWORDS ARE NOT SHOWING ANYMORE

Hello Everyone, I am not sure what has happened but I had tons of passwords saved in my Mozilla browser. I have been using this since 2019 or 2020 and saved all of my pa… (read more)

Hello Everyone,

I am not sure what has happened but I had tons of passwords saved in my Mozilla browser. I have been using this since 2019 or 2020 and saved all of my passwords there. What happened is I was using my laptop and wasn't aware that the charger is not plugged in. While working my device turned off because of no battery. I connected the charger and restarted my device like normal. After I opened my browser(Mozilla Firefox) and ctrl+shift+t to open all the recently closed tabs, I was amazed to see that it restored many old sites like 1.5 month old websites instead of the one's which I was using. However, the recently closed one's were showing in the history. I opened the tabs from history that I needed and started using it normal. I have using Mozilla Firefox for good 2 years I never felt the need to remember any of my passwords. Everytime I have to create an account on any of the sites I just create a password once, at the time of sign up only and then click on SAVE PASSWORD so I don't have to remember it. I am guessing this is the normal practice that everyone does or may be a cast majority. I was doing my routine work, I tried to login to my account using the same way like you put in your email in the email section and then click on password section and select the user/email you want to use a password for and sign in. BUT TODAY WHEN I FOLLOWED THE SAME PROCEDURE, IT DOESN'T SHOW ME ANY SAVED PASSWORD WHICH WAS QUITE SURPRISING TO ME. I OPENED THE PASSWORD MENU FROM THE TOP RIGHT AND I WAS SHOCKED TO SEE THAT THERE WE ZERO, LITERALLY ZERO SAVED PASSWORDS. I REALLY NEED HELP WITH THIS BECAUSE THOSE WERE SO MANY PASSWORDS LIKE SERIOUSLY SO MANY.

THANK YOU, AMIR

Asked by sheikhaamir2014 10 months ago

Last reply by cor-el 8 months ago

  • Archived

Can't create new account

I am trying to create a new Firefox account with it's own email to be separate from this Firefox account I am posting from. However, every time I try to follow the "sign … (read more)

I am trying to create a new Firefox account with it's own email to be separate from this Firefox account I am posting from. However, every time I try to follow the "sign up" buttons I get redirected to the login page where I enter what I want as the new account info and receive a "Primary email account required for sign in" The email I'm trying to use for my new account is NOT registered with Firefox and I am using a freshly installed version of the browser on a new PC so no extensions are interfering.

Asked by Gabriel 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in this way because the page has a content security policy that disallows it.

Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in t… (read more)

Blocked by Content Security Policy

This page has a content security policy that prevents it from being loaded in this way.

Firefox prevented this page from loading in this way because the page has a content security policy that disallows it.

Asked by masum rana 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox not syncing passwords

Firefox for desktop is not syncing passwords from Firefox on Android. I had to reinstall Windows on my PC and downloaded Firefox, but the passwords are not syncing from … (read more)

Firefox for desktop is not syncing passwords from Firefox on Android.

I had to reinstall Windows on my PC and downloaded Firefox, but the passwords are not syncing from my Android to my PC. All my bookmarks, address, etc synced, but not my passwords. HELP!!! I do not use a master password.

Asked by ravendragonwing 1 year ago

Last reply by William Jones 1 year ago

  • Archived

As Microsoft team link was not working.i couldn't attend the meeting of today 17:00

Alson Lasrado PO Executive Mobile No: 9739907597 alsonlasrado95@gmail.com<mailto:alsonlasrado95@gmail.com> Total Exp: Fresher Notice Period: Immediate ____________… (read more)

Asked by alsonlasrado95 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Send Tab/Link to Device not working

The Send Tab/Link to Device feature only works in one direction, from iOS to MacOS. iOS to iOS never receives, although the popup says it sent. I'm using Firefox 98 on Ma… (read more)

The Send Tab/Link to Device feature only works in one direction, from iOS to MacOS. iOS to iOS never receives, although the popup says it sent. I'm using Firefox 98 on MacOS and iOS. I have a Windows 10 PC which can't receive or send tabs/links as well but I'll limit it to the Apple devices for the moment.

Sync and notifications are enabled on Laptop, iPhone, and iPad. I've de-synced and re-synced each device separately and together. I've attempted to send between each device separately and all together.

Neither iOS device can receive tabs/links from one another, nor send to each other. Laptop can receive tabs/links from both iPhone and iPad, but not send to either.

Each time I re-sync an iOS device I get a notification on the Laptop saying that "this computer is now connected with Firefox iOS". But still nothing works.

Asked by generalistpro 10 months ago

Last reply by cor-el 7 months ago

  • Archived

"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (read more)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata 1 year ago

Last reply by einarpall 1 year ago

  • Archived

I want transfer all my firefox (bookmarks, password, browsing history, addons, extension) to my new pc

Hi, I have a new pc. On my old pc I'm currently connected with my firefox account and the synchronization tells everything is ok and up to date. On my new pc, I installed… (read more)

Hi, I have a new pc. On my old pc I'm currently connected with my firefox account and the synchronization tells everything is ok and up to date. On my new pc, I installed firefox and signed in with my firefox account. Result: nothing happened.

How can I transfer my whole firefox experience on my new pc?

Thank you

Asked by marco.gianfico 1 year ago

Last reply by cor-el 1 year ago

  • Archived

bookmark data transfer to another desktop

How can I transfer Browsing data like bookmarks, etc from my old laptop to the new one? I have logged in, sync is on however, I can't find the data transfer option. Both… (read more)

How can I transfer Browsing data like bookmarks, etc from my old laptop to the new one? I have logged in, sync is on however, I can't find the data transfer option. Both are desktop so scan dose not work.

Asked by Penguin 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Please remove, delete and deactivate account

I have and account on my Firefox account that I’m not using anymore. Can anyone please delete the account for me? It says that it needs a verification code and my Email … (read more)

I have and account on my Firefox account that I’m not using anymore. Can anyone please delete the account for me?

It says that it needs a verification code and my Email is no longer accessible. Can someone please delete and deactivate the account for me please?

Here are some images for proof

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by LeoBeyene 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Passwords disappeared from sync account

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the pass… (read more)

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the password reset process to sign into my sync account and when I resigned into it to sync, there was no passwords on the account.

Is there any backup performed by mozilla or any other way to get like a backup of the online account passwords somehow. My local logins.json files are corrupt so I cant use them.

This is extremely disappointing if they cant be retrieved.

Asked by georgek3 9 months ago

Last reply by Paul 9 months ago

  • Archived

I changed my firefox account password and lost all of my saved logins and bookmarks is there any way to restore it please help its very imp coz i dont have backup

I changed my firefox account password and lost all of my saved logins and bookmarks is there any way to restore it please help its very imp coz i dont have backup. … (read more)

I changed my firefox account password and lost all of my saved logins and bookmarks is there any way to restore it please help its very imp coz i dont have backup.

Asked by karanarunraut 7 months ago

Last reply by Paul 7 months ago

Which files I need to recover my password?

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case: I use `firefox-sync` to manage all … (read more)

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case:

I use `firefox-sync` to manage all my logins information and firefox-sync's password is the unique password I save manually.

Currently I has problems with my O.S and I decided reinstall it. But also I have 2FA enable for mostly of my accounts, and firefox-sync is not the exception, and firefox-sync's 2FA is based on my gmail, so when I tried get logged on firefox-sync, firefox asks me for my verification code, but my verification code is in my gmail, and my gmail's password is in firefox-sync.

So I lost access to all my accounts, I lose my gmail, github, gitlab, stackoverflow, discord, etc etc... :'(

From the gmail side, I tried all that gmail let me try but unsuccessfully.

So, the only possibility that I see, is recover the information of the formatted partition and rebuild the previous state of Firefox. I mean:

Reading about firefox loggins, and taking a look to firefox's workdir (`$HOME/.mozilla`), I see firefox saves login's info in a json file located in `$HOME/.mozilla/$profile$/logins.json`.

So the basic idea is with a data recovery tool, try recover `.mozilla`s directory and replace it over the current environment so when I start firefox can get access to my login's info. But I'm not sure how much it is possible to recover the whole directory, and if is not posible, my question is:

What files next to `logins.json` should be my recovery targets to replace inside the `.mozilla` folder in order to reconstruct my accounts login information?

Asked by 04l3xxxx 4 months ago

Last reply by cor-el 4 months ago