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I can only put 5 digits out of 6 to create 2FA.

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, fi… (read more)

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, firefox only lets me put 5 digits but not 6. Any solutions?

Asked by TomeQ_537 1 year ago

Answered by TomeQ_537 1 year ago

Youtube is incredibly slow, when no other programm (i.e. steam) is downloading in the background

Hi Firefox Team, I wanted to ask, whether you know any solution to my streaming problem. I noticed that my download speed is incredibly fast, when I am running a downloa… (read more)

Hi Firefox Team,

I wanted to ask, whether you know any solution to my streaming problem. I noticed that my download speed is incredibly fast, when I am running a download in the background of my PC. This can be a windows-update or updating a game via steam. But when I am not downloading anything, then Youtube cant even stream 360p without buffering every 10 seconds. I feel like the Firefox-Browser is not telling my PC that it needs the internet and thus does not get it, but when another program needs internet, It gets enough to work.

Asked by cedrik.thomsen 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Archived

CSS file is not loading in time (race condition) and it is only happening in Firefox and not other browsers

We are getting errors that css values not defined as if the css file is not loaded from our CDN, which is only happening in Firefox and not other browsers that we support… (read more)

We are getting errors that css values not defined as if the css file is not loaded from our CDN, which is only happening in Firefox and not other browsers that we support.

We confirmed something changed in Firefox that is triggering this around FF version 132. With the ESR (currently 128.5) and the page is working correctly. When we switched back to latest 133 and the bug is there


In the situations it happens, sometimes our css is NOT being loaded. In others, it is loaded and doesn't work but I see things trying to render before the file shows up in the console network logs. When it works...it is coming up cached. So this feels like a race condition of some type


I'm pretty sure the rule is that css is blocking, because we discussed race conditions when we implemented this, so this might be a Firefox bug? If this is a Firefox bug that isn't in an esr yet, we want to get it filed against firefox and fixed before the next esr.

We even tried a hacky patch on our code's method that is in question, as well as tried putting the expected css font-family style into a <style> tag in our index.html. The patch worked on Windows. It did not work on Mac. Stepping through the code, we see `undefined` / `null`. This definitely implies that the css styles simply have not been applied when the first component asking for the theme is routing through this code.


So again: our Firefox > 132. ESR up to 131 doesn't produce this issue, so something changed in Firefox 132.


If we tried loading our css file in a parent page (just loading, not using) to get it into the mix sooner, it doesn't help. An iframe is still loading faster than its parent frame is loading that css file from the CDN.

Asked by John Britzke 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

On Mac OS 11.7.10. Firefox desktop no longer connects to the internet.

I'm using Mac OS 11.7.10. Firefox desktop no longer allows me to browse the internet. It just keeps spinning wheels. I've downloaded the newest version and it still crash… (read more)

I'm using Mac OS 11.7.10. Firefox desktop no longer allows me to browse the internet. It just keeps spinning wheels. I've downloaded the newest version and it still crashes. What can I do?

Asked by sheldon 10 months ago

Last reply by sheldon 10 months ago

  • Archived

Firefox 133 can't load websites, other browsers can

After a recent update to Firefox 133.0.3 (on Ubuntu GNU/Linux 22.04), Firefox is having difficulty connecting to websites and exhibiting some other odd behavior: - After… (read more)

After a recent update to Firefox 133.0.3 (on Ubuntu GNU/Linux 22.04), Firefox is having difficulty connecting to websites and exhibiting some other odd behavior:

- After initially starting Firefox, it will load websites (e.g., previously open tabs) for up to 30 seconds. After that, it will not load any website in a new tab, showing the loading animation for several seconds before stopping all activity and just displaying an hourglass icon in the tab. These sites can be connected to in other web browsers. - After closing Firefox, its process is still running; I have to manually find its pid and kill it. - If I start Firefox from the terminal, I see these messages when it starts having trouble loading websites:

libva info: VA-API version 1.20.0 libva info: Trying to open /snap/firefox/5437/gnome-platform/usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so libva info: Found init function __vaDriverInit_1_20 libva info: va_openDriver() returns 0

Asked by endsley 1 year ago

Last reply by jonzn4SUSE 1 year ago

Buffering in Mac

On Mac but not on Safari Firefox buffers for minutes before connecting. I’ve tried clearing the cache with no improvement. Until recently I never had this problem and as … (read more)

On Mac but not on Safari Firefox buffers for minutes before connecting. I’ve tried clearing the cache with no improvement. Until recently I never had this problem and as I said there’s no problem on Safari.

Asked by v72tykpdfh 4 months ago

Last reply by Vincent 4 months ago

  • Archived

Can't reach my banks on Firefox

We use Firefox to check our bank accounts. For that last 24 hours, we are stopped at a page that says Firefox cannot connect due to security problems. Does anybody know w… (read more)

We use Firefox to check our bank accounts. For that last 24 hours, we are stopped at a page that says Firefox cannot connect due to security problems. Does anybody know what's going on?

Asked by chucklambie 1 year ago

Last reply by jonzn4SUSE 1 year ago

Why is my firefox browser so slow?

My browser has been acting off lately, it takes a longer amount of time than usual to even open gmail. Sometimes, it just fails to connect to a server and keeps loading f… (read more)

My browser has been acting off lately, it takes a longer amount of time than usual to even open gmail. Sometimes, it just fails to connect to a server and keeps loading forever and just stops (including gmail).

Asked by zakiadaniel056 1 month ago

Last reply by jonzn4SUSE 1 month ago

Too slow to download by firefox with LAN

I'm on the local network. When I use Firefox to download a very small .docx file, the download gets stuck and doesn't move, taking a while to complete. But with Edge, it … (read more)

I'm on the local network. When I use Firefox to download a very small .docx file, the download gets stuck and doesn't move, taking a while to complete. But with Edge, it downloads almost instantly. Please help resolve this issue.

Asked by 6479887 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Archived

Confluence page loading fails with "This page was in the background for too long and may not have fully loaded. Try to refresh the page"

Observed: I use Firefox 133 on Mint 22, I have 2 browser profiles. When I access Atlassian Confluence (any confluence page under atlassian.net), the page content is load… (read more)

Observed:

I use Firefox 133 on Mint 22, I have 2 browser profiles. When I access Atlassian Confluence (any confluence page under atlassian.net), the page content is loaded, but then disappears and I get the following error at the top of the page: "This page was in the background for too long and may not have fully loaded. Try to refresh the page"

This only happens in one browser profile: in the other, all the pages open correctly and quickly. When I open a private tab using the problematic browser profile, again all the pages open correctly.

I have tried clearing all atlassian.net and atlassian.com cookies and data from the browser privacy settings, disabling all extensions, restarting the browser, even restarting the computer, but to no effect.

Expected: Confluence pages should open using any browser profile.

Reproducibility: 20+ out of 20+ attempts

Workarounds:

Temporarily use the other browser profile or a private tab, although that way I don't have the benefit of using browser history and if I kill the browser while using private tabs, private tabs will not be restored, so I lose track of what I was working on. I could use a different browser for confluence, but that has the same history problem and is generally senseless: Confluence should work correctly using any browser.

Notes:

I have seen similar issues 3-4 times before with Confluence, but it was always due to extensions, so disabling the problematic extension or configuring it to ignore anything related to Atlassian was sufficient. I would report this to Atlassian, but they'll just say "it works with a blank browser, so it's not our bug" and they're probably right. There's some kind of Atlassian-related state being preserved in the problematic browser profile, but I can't pinpoint it, so any help there is welcome.

Asked by tonalf 1 year ago

Last reply by tonalf 1 year ago

  • Archived

Sign into eBay without having to choose like symbols pictures to do so.

When I try to sign into eBay, a multi-photo comes up asking me to identify like objects in order to be allowed to enter the program. I believe Firefox is causing this pr… (read more)

When I try to sign into eBay, a multi-photo comes up asking me to identify like objects in order to be allowed to enter the program. I believe Firefox is causing this problem. How can I fix the problem?

Asked by jeri322 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can not see the visit counter in Firefox browser

If I visit the website www.silviadesimone.it (I am the webmaster) through Google Chrome or Microsoft Edge, I can see the visit counter in the left bottom corner of the pa… (read more)

If I visit the website www.silviadesimone.it (I am the webmaster) through Google Chrome or Microsoft Edge, I can see the visit counter in the left bottom corner of the page. If I use Mozilla Firefox (that is the browser that I normally use) the visit counter does not appear. According to the ShinyStat helpdesk it could depend on some Firefox plugin that does not allow the counter to show. Can you help me? Thank you

Asked by totosco54 1 year ago

Last reply by cor-el 1 year ago

Slow upstream bandwidth

I can use edge and my speed tests perfect on speed test. If I use Firefox the upstream is half. I only have block installed but doesn't matter if I disable or not. … (read more)

I can use edge and my speed tests perfect on speed test. If I use Firefox the upstream is half. I only have block installed but doesn't matter if I disable or not.

Asked by bigone5500 1 month ago

Last reply by bigone5500 1 month ago

  • Archived

Web site will not work using Firefox

I am using the most current version of Firefox with Windows 10. At this web site: https://tenthousandpots.com/ , I am unable to browse the majority of the site i.e., no … (read more)

I am using the most current version of Firefox with Windows 10. At this web site: https://tenthousandpots.com/ , I am unable to browse the majority of the site i.e., no products appear when selected. I also tried DuckDuckGo and had the same issue. However, when I downloaded and accessed the site via Google Chrome, the site worked as it should. I reached out to the TenThousandPots site and advised them of this and they said they've had no similar reports. Can anyone advise?

Asked by Placerville 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Site doesn't work well

I have an account with the site, https://www.thecalendarcreator.com . It is a software that creates calendars for the present and future years. I have turned off Enhanced… (read more)

I have an account with the site, https://www.thecalendarcreator.com . It is a software that creates calendars for the present and future years. I have turned off Enhanced Tracking for the site (that worked for another site of theirs that I joined). Some functions work, many do not work correctly, if at all.

My computer is a Mac, v 10.13.6, so it's getting old. I have contacted thecalendarcreator.com support, and they can't find anything wrong on their end. They have suggested that perhaps it's some sort of anti-virus setting on my end. I've been looking at my Settings, but I'm no techie, so I don't know what to do. I would greatly appreciate your help, so I can hopefully get this site to work.

Thank you very much, Lea Lashaway