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Somewhere a dead phone number is blocking my ability to use my debit card for transactions.

When I last tried to buy with Google stored debit card from my bank the transaction was blocked by the presence of a four-month old phone number. I have updated several w… (read more)

When I last tried to buy with Google stored debit card from my bank the transaction was blocked by the presence of a four-month old phone number. I have updated several weeks ago to my current telephone number and address. Yet the new number is not there, instead the old number is not helping me.

Asked by WmRobt 3 days ago

Last reply by Denys 3 days ago

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Deleted messages missing from Trash folder

I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to… (read more)

I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to search for a deleted message, I am finding that messages older than a certain date have disappeared, although I've done nothing to permanently delete them. For example, today everything older than May 3 is gone. What can I do to prevent this?

thanks, CW

Asked by chriswebb 4 days ago

Last reply by Denys 3 days ago

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Security

Hello. I just have a general question. I have read about it a little but I get mixed info. Some say yes, some say no.... So, is it possible to get a virus or malware or a… (read more)

Hello. I just have a general question. I have read about it a little but I get mixed info. Some say yes, some say no.... So, is it possible to get a virus or malware or any of that spyware stuff on mobile phones like you can on a computer? Particularly Android phones. They have all these anti-virus apps and stuff you can download saying they're designed specifically for Android mobile devices but then I have read articles that say that the Android operating system is not the same as, let's say, a Windows PC operating system so it's not possible to download spyware onto it. I'm just curious and appreciate any info. Thank you!!

Asked by manda1420 3 days ago

Last reply by Denys 3 days ago

Zen Browser: Face Authentication doesn't work on MercadoLivre.com.br

I cant log in into my MercadoLivre.com.br account through Zen Browser. It asks for Face Authentication, and even granting access to Zen Browser in MacOS setting to allow … (read more)

I cant log in into my MercadoLivre.com.br account through Zen Browser. It asks for Face Authentication, and even granting access to Zen Browser in MacOS setting to allow use the camera - it doesnt work. I tried restarting the browser and computer, and nothing works.

With Zen Browser not being able to stream Netflix, Spotify, having issues with Camera access - you should be warning people on your website about those things...

Asked by Pavel Iakovlev 1 week ago

Last reply by Paul 1 week ago

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The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of t… (read more)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Asked by nour alsayed 6 months ago

Last reply by Denys 1 week ago

How do I disable inline autoplay image loops?

How do I prevent any and all inline animations from autoplay? When I right-click the offending image there are options for "Play" and "Loop". I can stop the animation by … (read more)

How do I prevent any and all inline animations from autoplay? When I right-click the offending image there are options for "Play" and "Loop". I can stop the animation by unchecking "Loop" but I do not want it to play ever. I only want to see static images on a web page unless I initiate the animation.

Asked by ChangeSUX 1 month ago

Last reply by jscher2000 - Support Volunteer 1 week ago

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How do I stop Norton and McFee pop-up windows appearing continously on a Windows 10 computer

How do I stop Norton and McAfee pop-up windows appearing continuously on a Windows 10 computer. They are saying that their subscription are out of date. But their prote… (read more)

How do I stop Norton and McAfee pop-up windows appearing continuously on a Windows 10 computer. They are saying that their subscription are out of date. But their protection software is not installed. The computer has Malwarebytes virus protection installed

Asked by anb1000 1 week ago

Last reply by Denys 1 week ago