Firefox Support Forum

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to talk to a human on the phone? thanks, Tyler

I use this site every week to purchase groceries for multiple people. Suddenly this week, I am disallowed from entering the site because of ad blockers or pop ups.

I have gone into Mozilla settings and included the Kroger address and an exception. I have cleared the cache. I have rebooted several times. Using Windows 11 laptop. I do not have any other browsers installed. I used AVG Security and Norton VPN, but nothing has changed since I last used Kroger.com.

Any ideas would be greatly appreciated.

This has just started happening since I was forced to reinstall windows after a critical failure with my MBR for some reason.

I have all the settings where they should be to prevent websites from continually being logged out when I close Firefox....but each and every time I start up a browser window again...I am asked to sign in again no matter what. I am not so concerned about a majority of them, but I had it so that when my Firefox browser first opened, it went directly to the Google home page and already had me signed into my Google/Gmail account. But now...nope. I have to sign in every. Single. Time!

Right now, I have all my settings marked as I have seen in numerous other posts:

I have made sure that there ARE checks in the boxes for:

• Remember browsing and download history
• Remember search and form history
• Clear history when Firefox closes

And inside the History settings, only the cache is marked to clear every time Firefox closes.

I have made sure that there are NOT checks in the boxes for:

Delete cookies and site data when Firefox is closed Always use private browsing mode

And inside the History settings, there is no box checked for:

• Browsing & download history
• Active logins
• Form & search history
• cookies
• site settings
• Offline website data

None of the topic discussions about this or any combination of settings have worked for me thus far, and it getting to be quite maddening at this point. I need some help here so that when I open Firefox, I am not constantly logged out of

I am not able to load www.washingtonpost.com despite providing exceptions in all privacy and security exceptions. I am currently operating in "Strict" but the same thing happens in "Standard". Most of my attempts are from links, but it won't load if I just load in a https. This does not happen if I use Safari as my default browser or just enter the web site on Safari.

Firefox suddenly stopped connecting to internet websites. I use McAfee anti-virus with their firewall. McAfee whitelists Firefox but I removed it from the whitelist and then put it back. I've tried uninstalling and re-installing with no change. I've removed all add-ons. I'm having to use a different browser but I want Firefox back.

I searched for an official portable version of firefox and one of the first results was this https://support.mozilla.org/en-US/questions/1247235 anyways this seems dissapointing since he says we should only download from official sources and at the same time there is no official portable version, can i be honest.. this sucks. You know time passed since that thread was created (3 years...) but still no offfical version, why?

So it seems to most known source for firefox portable is this site: https://portableapps.com/apps/internet/firefox_portable I know you don't represent this website but still i have to ask how secure is it?

Also, how are chances mozilla will work on a portable official version? any plans?

Hello, I have the question while using Firefox.

When I browsing the websites via Firefox, I found that Firefox uses two groups in keyshare(x25519,secp256r1), while other browsers use single group(x25519) in the keyshare. So I tried to find where I can set up keyshare part in my Firefox, but I cannot find it.

Can you explain where can I find the setting for the keyshare in the Firefox?

Thanks!

Hello, I have encountered a lasting issue: Firefox' telemetry collection process causes a cmd window to pop up briefly. The windows sometimes lingers a split second later, and if I accidentally click it at that time, whatever program I'm in will get minimized and I'm back on the desktop with cmd window at front. You might want to have a look at that, I disable my telemetry for time being. Firefox version is 99.0.1 (64 bits), operating system is Win10 10.0.19043. Respond for other data you might need. Best, Michal

I need to know how to delete the entries which autofill when this webpage's indicated field in the screendump is clicked.

I read the help guide does the instructions have no results.

Simply put, I have used the website:

http://www.wizard101central.com/

For MANY years, and now your system wont let it load. I have spent over an hour going through the endless links in your "help" system with no help at all.

This site is not loading and the lock with the red line wont let me disable the darn thing.

If I have to choose between Firefox and being able to access what sites I want, then Firefox will lose the battle.

I have tried all your little "help" suggestions and none work. I have been a faithful Firefox customer for about 12 years, but the end of that era is quickly coming to a close.

For your sake, I hope this is something you can fix easily because that website has thousands of loyal customers that are having the same issue with you that I am now.

I installed an extension from a website(not from addons.mozilla.org) and found it a bit suspicious so after around using it for 1 minute immediately removed it... So will an extension be able to access root/admin permissions if it had some malicious script executed(I am using debian) or can extension access system files,modify,delete or install/download anything without the users' permission?

Thanks in advance AVC

Not sure the design team can do anything about this, but...

I just got a full page pop up with a link to "Update to the Latest Version of Firefox," which I did not click because I was suspicious. 1) Normally the notice to update is a small rectangle in the right upper corner. 2) I had just updated yesterday.

Firefox reports that it is up to date,

My security is set to "Block pop-up windows."

The pop-up opened when I clicked this news article linked by a member in a private Facebook group:

https://news.0censor.com/with-leak-over-roe-v-wade-warren-demands-constitution-be-ratified-aoc-demands-nuke-action-or-primary-out-members/?fbclid=IwAR2gfhCc8h2w013ST2g43ev-UuojBuChJ1LlfH_K18JVj8KFggfhzrlkuSM

When I clicked the link again to test it, only the requested article opened.

The pop-up had the Firefox logo and appeared legitimate to me in every way.

Sorry, I did not think to copy the update link before I closed the pop-up.

Provisioning link for RingFree Communications Windows 10 desktop softphone not working in Firefox on windows but works on MAC ??? Has anyone found a work around for this ?

The weird thing....Running Firefox 99.0.1 on a MAC it works fine, but fails everytime for windows. Clicking the provisioning link from my outlook email opening in firefox. Upon clicking on the provisioning like it fails to provision the Ring Freesoft Windows 10 Softphone Desktop client... It works for Chrome and Internet Edge PLEASE HELP