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can't log in to sertain site

Locking this thread.Please continue here: [/questions/1404866] TO Paul In the address bar red cross padlock sign,when i get adult vaction forum up try to sign in, this c… (read more)

Locking this thread.
Please continue here: [/questions/1404866]
TO Paul

In the address bar red cross padlock sign,when i get adult vaction forum up try to sign in, this connection is not secure logins entered here could be compromised. Up to month ago was able to go on this site, have been for years, been on holiday with this firm for years.The administrator for the site gave me new susername and password still can't get in.

      WYN

Asked by wynford1 1 month ago

Last reply by cor-el 1 month ago

  • Solved

Even after turning off autocompletion of logins, the username list still pops up

I thought I had turned off autocompletion for logins, but when I log into websites, the username suggestion box still pops up. This is very annoying. See attached image… (read more)

I thought I had turned off autocompletion for logins, but when I log into websites, the username suggestion box still pops up. This is very annoying. See attached image for an example (edited to hide my actual username for that site). What do I need to change to get rid of this?

Asked by ff.ix 1 month ago

Answered by cor-el 1 month ago

  • Solved

why did firefox suddenly start asking for primary password after update?

I have never used a primary/master password. I updated to 109.0.1 on a computer that had not been used for a few weeks. I do NOT sync FF on any computer. "Use Primary … (read more)

I have never used a primary/master password. I updated to 109.0.1 on a computer that had not been used for a few weeks. I do NOT sync FF on any computer. "Use Primary Password" is NOW checked on this 2nd computer. (never used or needed before) In order to try to change this, I was required to enter my password. When I enter the password I use to access mozilla support (the only FF password I have ever had), nothing happens and I do not get any options, i.e., forgot password. I have never been requested to enter a password on any computer (to access FF; only to reach mozilla support.) On my primary computer, "Use Primary Password" is not checked, as it should not be. Thanks in advance.

Asked by LSR 1 month ago

Answered by cor-el 1 month ago

  • Solved

I need to hide my email from the right side menu.

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have… (read more)

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have to do with all updates since this question was answered? I've created the chrome folder. I've created userChrome.css file and added the following without "`" marks in it and saved it and restarted firefox after changing the toolkit.legacyUserProfileCustomizations.stylesheets = true . ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#appMenu-fxa-label > .toolbarbutton-text { visibility:hidden !important; }

```

It doesn't work for me. Please have a look.

Asked by r33sch 1 month ago

Answered by cor-el 1 month ago

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  • Archived

Frustrated & getting irratible with computer technology

frustrated and thinking about moving away from firefox. why not let us choose whether to update or not?? cookies deleting you have to search for each and everyone (why n… (read more)

frustrated and thinking about moving away from firefox. why not let us choose whether to update or not??

cookies deleting you have to search for each and everyone (why not sorted by installed date???) then one has to delete all the site cookies that are ok cause such a big effort to clear cookies!

no longer able to bank cause bank changed their cross site settings and firefox wont let me through...have to watch the status in bottom left corner and hope I can read it fast enough.

laptop always behaves like cell phone...can't read, can't see desktop properly

Asked by Red Mint 7 months ago

Last reply by Spectrum-Extreme 1 month ago

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Local storage event listener not working

Locking this thread.Please continue here: [/questions/1404519] Hi I have a sandbox iframe which is hosted by various websites. Lets assume that this iframe is loaded lik… (read more)

Locking this thread.
Please continue here: [/questions/1404519]
Hi

I have a sandbox iframe which is hosted by various websites. Lets assume that this iframe is loaded like this: <script src="https://example.com/wie.js"></script> I have already added 'allow-scripts allow-forms allow-modals allow-same-origin allow-popups allow-popups-to-escape-sandbox allow-storage-access-by-user-activation' at sandbox. I also use document.requestStorageAccess() from inside the iframe and I set event listeners for the storage like this: window.addEventListener('storage', onStorageFunc, false);. From the iframe a popup window is presented when user clicks a specific button and the popup opens at lets say at this url "https://paypal.com". After user navigation on popup, paypal at the end of the flow redirects user to this url "https://example.com/success". At this point when user is navigated to /success I add some data to local storage which I expect to trigger the storage event listener and the onStorageFunc to run. This doesn't happen, while in other browsers it works as expected. Since both popup and iframe are under the same url (https://example.com) and I have used requestStorageAccess, I would expect this to work normally. Can you please help me to find out what is going wrong here? In the past I had the same problem but it was fixed when I added 'requestStorageAccess' and 'allow-storage-access-by-user-activation'. Now I can see it happening again.

Asked by wolfskinn 1 month ago

  • Solved

Recover account (bookmarks and saved logins) with lost password after computer crash

Dear, I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used… (read more)

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Asked by n.terseleer.lillo 2 months ago

Answered by n.terseleer.lillo 1 month ago

  • Solved

Changing primary password does not rewrite logins.json?

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a… (read more)

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a new primary password). But this is obviously not the case. But maybe I just didn't understand the way this works?

Asked by thefirefox 1 month ago

Answered by cor-el 1 month ago

  • Solved

credit card # shows up on new sites even though I do NOT have it saved - why?

Hello, I have my privacy settings set to NOT save credit card information yet in this past week, on two different new to me websites, my credit card information was alrea… (read more)

Hello, I have my privacy settings set to NOT save credit card information yet in this past week, on two different new to me websites, my credit card information was already there. Why would this be happening and how do I stop it? Thank you so much! Julie

Asked by JPK 1 month ago

Answered by JPK 1 month ago

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unable to connect with site

duplicate of /questions/1404216 thread. Somehow you have stopped my access to my bank online - PNCBANK. When I try to sign on, I get a message saying try another browse… (read more)

duplicate of /questions/1404216 thread.

Somehow you have stopped my access to my bank online - PNCBANK. When I try to sign on, I get a message saying try another browser. This has been happening now for about 6 days or so. Previously it worked just fine.

Asked by moserfd11 1 month ago

  • Solved

Certificates - Certificate Authority Managers - Builtin Object Tokens and Software Security Devices - some expired

Hello, There is a very long list of these that are associated with my account. I've imported my Firefox settings from computer to computer for at least twenty years. I… (read more)

Hello,

There is a very long list of these that are associated with my account. I've imported my Firefox settings from computer to computer for at least twenty years. I may have made mistakes that caused me to pick up malware, and want to fix this, and some of these certificates have expired.

How do I know what to keep and what to either delete or edit trust regarding?

Is there any way to quickly and easily have all of them assessed at once?

Thanks very much!

Sally

Asked by Miami Sally 1 month ago

Answered by cor-el 1 month ago

  • Solved

Delete cookies and sitedata when closing Firefox --> about:config Setting?

Hello, we use firefox in our company and the requirement appeared to turn on the security setting "Delete cookies and sitedata when closing Firefox" due to our security… (read more)

Hello,

we use firefox in our company and the requirement appeared to turn on the security setting "Delete cookies and sitedata when closing Firefox" due to our security guidelines.

I´ve already checked the "Enterprise Policy Generator" Plugin, but there is no such option. Is there a possibilty to check this option and block it for the user by the about:config page?

Thanks in advance, J.Stempel

Asked by J.Stempel 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Mozilla recovery codes

The txt document codes I was given to save to my computer were corrupted in a recent windows update gone wrong. Can you give me those codes back, or are there other route… (read more)

The txt document codes I was given to save to my computer were corrupted in a recent windows update gone wrong. Can you give me those codes back, or are there other routes I can take to correct this?

Asked by robno538 5 months ago

Answered by Kiki 5 months ago

  • Solved

Are Firefox bookmarks encrypted when synced?

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encr… (read more)

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encryption:

"Your encryption key remains a secret, only known to you and your authorized devices." and "We store your encrypted data on our servers so we can’t read it."

I just wanted to make sure this also applies to bookmarks before I import all of mine.

Thanks for any help!

Asked by justin 2 months ago

Answered by cor-el 2 months ago

  • Solved

FF 108.0.1 automatically downloads now, even though ASK WHERE is checked in Settings

Windows FF 108.0.2 automatically downloads PDF files now, even though ASK WHERE is checked in Settings. I have, for YEARS, had FF set to ask me where to store any downloa… (read more)

Windows FF 108.0.2 automatically downloads PDF files now, even though ASK WHERE is checked in Settings. I have, for YEARS, had FF set to ask me where to store any download, and it is still set that way. And whenever I opened a PDF link, FF would display the link in its PDF viewer, and if I wanted to download it, I would click the PDF viewer download button.

However, now FF automatically downloads it to disk FIRST, popping up the Downloads box showing progress, before ever displaying it on screen. What changed? This seems like a HUGE security risk.

Asked by Shane 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Private window icons in Win 10 doesn't work as expected with Profiles

I have shortcuts to launch Firefox in two ways, one with no commands and one with the following command: -P "Personal" --no-remote This used to show two separate Firefox … (read more)

I have shortcuts to launch Firefox in two ways, one with no commands and one with the following command: -P "Personal" --no-remote This used to show two separate Firefox icons on the taskbar. Firefox windows opened in each profile would be grouped with the same profile and kept separate from other profiles. With the latest update I still have two icons, the Default profile has a Firefox icon and the 'Personal' profile has a private browsing icon. Even though there are no private windows open. According to latest updates, if I open private windows then they should be grouped with their own icon. However, whether I have Default or Personal profile windows open, Private windows are grouped with their standard browsing windows.

This is on Win 10, Firefox 107.0.1

Any ideas how to fix this? Ideally I would have the standard Firefox icon on both profiles then, to conform with the private window separation update, my private windows would be separated from the standard windows but also from different profiles.

Asked by scaleb 3 months ago

Answered by scaleb 2 months ago