Firefox Community Forum

Hello Since the last update I have not been able to sign in to Government sites using my bank as a sign in partner. I am able to sign in using Google Chrome but I prefer Firefox for my daily browser. I have cleared cache and all data and am still unable to sign in. I am using Version 137.0.1 (64-bit)

Your help will be appreciated.

Roger Flagg

[edited] @eastlink.ca

We use a privacy technology vendor named OneTrust to power much of our privacy infrastructure.

This morning, two websites reported Firefox users are encountering site functionality problems when trying to exercise their privacy rights, such as opting out of sharing data and targeted advertising. My team investigated and was able to reproduce the reported bug.

We discovered the cause of the bug is that Firefox's Privacy Enhanced Mode is by default blocking two domains from our privacy vendor OneTrust which are critical to the functioning of our CMP (Consent Management Platform): - cookielaw.org - onetrust.com

These two domains are used solely for the essential services needed to run our privacy software. They're not used for marketing, sales, or advertising. Blocking them not only causes site functionality issues it keeps our users from being able to exercise their privacy rights.

I've attached two screenshots here showing the network calls and domains.

Can Mozilla please quickly review this bug and remove these two domains from the blocklist powering Privacy Enhanced Mode?

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

I cannot access grocery coupons from Ralphs Market. When I try, I receive the message: Secure Connection Failed

An error occurred during a connection to www.ralphs.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Malwarebytes keeps blocking Mozilla files that seem to originate from it's folder in my laptop as riskware. Is this something I should make exceptions for? Or is it riskware. I'm running Win 11

Hi I am a long time user of firefox because i love its customization and tools available to help me with my work and personal life. Recently i have been ordered to remove Firefox from the company laptop as it was deemed insecure by the IT and security department. I have been told to use MS edge and Google's Chrome. Their reasoning is "An inconsistent comparator in xslt/txNodeSorter could have resulted in potentially exploitable out-of-bounds access. Only affected version 122 and later. This vulnerability affects Firefox < 136 and Firefox ESR < 128.8." I do not know what this means. Is there something i can tell my IT department to argue against the directive to only use either Edge or Chrome. Best regards, F Silva

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this creates more problems because I have to re-enter passwords and other settings. This is a problem Mozilla's website reports has been occurring for YEARS! Why can't Mozilla/Firefox fix this? Please tell me there is a better way to fix this problem.

David Karp dkarpcal@gmail.com or cloverdavid@gmail.com

Hi,

I'm wondering if anyone can help me here. I use Google Fi to make and receive calls from my browser. I accidentally denied microphone permissions to Google Fi from the Firefox dropdown prompt and I cannot find how to get it back.

When I click the dropdown menu, I see no options to enable or disable permissions. I also do not see anything listed in the Security settings of the browser. When I check the google fi settings, I see it complaining about denied permissions though.

I've attached screenshots. Does anyone know where I can revoke the blocked permissions?

Thanks,

I am trying to configure Firefox on macOS to not prompt the user to make it the default browser.

I am using the following script to create the profile and set the user preferences after installing Firefox by copying `Firefox.app` from the downloaded DMG: ```

1. !/bin/sh

open -a Firefox.app --args -CreateProfile default sleep 1

write_userpref() { USER=$(whoami) PROFILE=$(ls -1 "/Users/${USER}/Library/Application Support/Firefox/Profiles/" | grep -E "\.default$") cat << EOF > "/Users/${USER}/Library/Application Support/Firefox/Profiles/${PROFILE}/user.js" // mandatory comment? user_pref("app.update.auto", false); user_pref("app.update.disable_button.showUpdateHistory", false); user_pref("app.update.enabled", false); user_pref("breakpad.reportURL", ""); user_pref("browser.newtabpage.activity-stream.feeds.topsites", false); user_pref("browser.newtabpage.activity-stream.feeds.section.topstories", false); user_pref("browser.tabs.crashReporting.sendReport", false); user_pref("browser.discovery.enabled", false); user_pref("browser.defaultbrowser.notificationbar", false); user_pref("browser.shell.checkDefaultBrowser", false); user_pref("browser.shell.didSkipDefaultBrowserCheckOnFirstRun", false); user_pref("browser.shell.skipDefaultBrowserCheckOnFirstRun", true); user_pref("browser.newtabpage.enabled", false); user_pref("experiments.enabled", false); user_pref("extensions.pocket.enabled", false); user_pref("toolkit.telemetry.enabled", false); user_pref("update_notifications.enabled", false); EOF }

write_userpref

open -a Firefox.app --args -new-tab -P default "about:blank" sleep 3 osascript -e 'quit app "Firefox"' sleep 2

open -a Firefox.app --args -P default about:blank ```

Here's the behaviour I'm seeing:

1. Firefox starts to an `about:blank` tab, however there is a second "Firefox Privacy Notice" tab
2. AppleScript quits Firefox
3. Firefox starts to an `about:blank` tab, however it is now prompting me to make it the default browser

I do not want Firefox to prompt the user to become the default browser.

My ideal scenario is that Firefox starts without the "Firefox Privacy Notice" tab and without prompting me to make it the default browser. From the observed behaviour, this doesn't seem possible.

Can anyone tell me how I can accomplish this without user interaction or MDM?

Hi, I would like to know which version of Mozilla used this setting of network.trr.excluded-domains: 'sbl-xbl[.]spamhaus[.]org, localhost.that.never.exists'. The default is 'undefined' as I checked in 127.0.1 and the older 124. I also contacted support of extensions that I used, no evidence of both excluded domains. Can anyone help me? Thanks a lot \!o!/

NOT to remove personal data? Does it give you an option for personal date not to be removed?? what about all the stored password? Can one of you tell me why all of sudden I get this error COULDN'T LOAD XPCOM? can you send me a link where to reinstall new version on top of the one I have running now Thanks

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ignored the warning and continued but it is annoying.

Currently I must sign on to Frontline Education to see if there are any new substitute teaching job offers available 24/7. I would like to receive audible notifications on my Macbook Pro or Apple ipad or Apple iphone to alert me to a new job offer so that I can then go to my device and look at the job offer. Thank you. John Marshall

I am shipping a broken computer back to the manufacturer. I had installed Firefox on it using my Firefox account. Since I have used the Firefox password feature to store all my passwords, I'm concerned that someone at the manufacturer could access my passwords. (The computer refused to boot, so I was not able to scrub it prior to sending it back.) My question is this: if I change the Firefox password on my home desktop, will my passwords on the returned computer be protected?

Thanks for any help!

Tom Smith Ph. [phone# removed from public]