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Blocked pages

When I try to access my payment preferences page on xfinity.com, the page goes blank and it appears that it is being blocked. I can't figure out how to unblock it. I had … (read more)

When I try to access my payment preferences page on xfinity.com, the page goes blank and it appears that it is being blocked. I can't figure out how to unblock it. I had to use Microsoft Edge to access the page to change my information. Can you please assist?

Asked by Neil 2 months ago

Last reply by jonzn4SUSE 3 days ago

whatsapp privacy

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go togeth… (read more)

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go together? Whatsapp was supposed to be encrypted and not even Whatsapp was supposed to know the content of messages. How would they know about misinformation? And how do they get to decide what's misinformation now?

Asked by Elke's Firefox 4 days ago

Last reply by TyDraniu 4 days ago

You've compromised the passwords yourself

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently -… (read more)

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently - how are they breached so soon? And why every single one. It is very suspicious. Regards Caroline

Asked by cazzyguy 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Incorrect Password

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my ac… (read more)

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Asked by curation 1 week ago

Last reply by jscher2000 - Support Volunteer 6 days ago

Recent issue viewing my Shopify site

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have thi… (read more)

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have this issue on Safari, or on Firefox when I open a private browsing window. It is something to do with Firefox, but I don't want to have to open a private window every time I go to my store. Is there a solution? This has only been happening for the last few days. Thanks

Asked by leslie.day 6 days ago

Last reply by zeroknight 6 days ago

Firefox messages breaking automation

How can the Firefox message popups be permantly turned off they are modal breaking my automation. Most recent: Welcome back Here's a quick reminder that you can keep y… (read more)

How can the Firefox message popups be permantly turned off they are modal breaking my automation.

Most recent:

Welcome back

Here's a quick reminder that you can keep you favorite indie browser just one click away.

Open my links with Firefox

Not now

Asked by JSAutomate Inc 6 days ago

Primary pass work

I tried to delete my primary password online, but system would not allow me to do so. I have exhausted all avenues to seek help, but to no avail. Any assistance would … (read more)

I tried to delete my primary password online, but system would not allow me to do so. I have exhausted all avenues to seek help, but to no avail. Any assistance would be greatly appreciated. Tmg3842@yahoo.com

Asked by tmg3842 6 days ago

Last reply by cor-el 6 days ago

downloading a file from an insecure source

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as p… (read more)

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as potentially dangerous after the last update. Is there a way to prevent files from this website from being detected as potentially dangerous?

Asked by Konrad Dymczuk 6 days ago

Last reply by zeroknight 6 days ago

Autofill

I am using the credit card autofill function. I select a card and payment is taken from a different saved card. I have quit and restarted Firefox but still wrong card use… (read more)

I am using the credit card autofill function. I select a card and payment is taken from a different saved card. I have quit and restarted Firefox but still wrong card used???

Asked by nick.fulford9 1 week ago

Last reply by nick.fulford9 6 days ago

  • Solved

Exception is not respected

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced track… (read more)

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced tracking protection off" and "You have granted this website additional permissions". This website uses cookies to recognize my computer and not to require a one time password. However, when I close Firefox despite the fact that the website is on the exception list, cookies are deleted and I have to keep re-entering the one time password. I did turn of the checkbox for deleting cookies when Firefox is closed and now I am no longer asked to enter the OTP after Firefox is closed.

I assume this is a bug. Does anyone else experience similar issues? Is anything I can do about it and be able to use the exception list as intended?

Thanks.

Asked by Sue 2 weeks ago

Answered by jscher2000 - Support Volunteer 6 days ago

What and where is my Security Key and how do I touch it?

Please see the attached image. Firefox believes I have a security key. What is a security key? Where do I find it? Why does Firefox think I have one? And why is the… (read more)

Please see the attached image.

Firefox believes I have a security key.

What is a security key? Where do I find it? Why does Firefox think I have one?

And why is there no helpful information to explain this confusing UX?

Asked by kurrent93 1 week ago

Last reply by zeroknight 1 week ago

  • Solved

cannot enable payment methid auto-fill in Firefox

hello, I've been trying to follow Firefox's official guide in the docs and ready 3rd party articles in order to enable payment method auto-fill in Firefox. however, this … (read more)

hello, I've been trying to follow Firefox's official guide in the docs and ready 3rd party articles in order to enable payment method auto-fill in Firefox. however, this section seems to be missing from my settings page.

under Privacy and Security, I cannot find anything to do with saved payment methods or the checkbox to enable payment method auto-fill.

how can I resolve it?

Asked by YOTAM GUTTMAN 1 week ago

Answered by TyDraniu 1 week ago