Firefox Community Forum

Pacific Gas & Electric (PG&E) no longer allows Firefox'. When I try to execute the login function on the PG&E.com website, it says Firefox browser not supported. I was told to use Chrome Mask, but I couldn't get this to work either. Maybe I don't know how to use Chrome Mask. Would somebody try to install Chrome Mask and log into pg&e.com, click on the login box and put in some fake username and password. Then tell me if they could make it work.

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.com and I have cookies authorized in my exceptions list. Today I got this message:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings."

Bank says it hasn't changed anything, and no tweaks I tried on privacy settings fixed it. I believe it's an issue with the new version. Can you tell me how to fix it or let me know when Firefox will fix it? The site works fine in Microsoft Edge, but I'd like to avoid using Edge.

Thanks.

cps

I have Firefox as my desktop default browser. When I try to make on line pharmacy appointments, Firefox will not complete the process. I am forced to use Edge or Chrome. Could this be a Firefox problem or a Rite Aid problem? Thank you.

I have a valid account with the San Francisco Chronicle. When I log in using Firefox 131.0.2 (aarch64) on my Macbook Pro Apple M1 Max Sonoma 14.6.1 the Chronicle site doesn't appear. It works fine using other browsers, for example Safari.

I get the following in the URL location:

https://realm.hearstnp.com/aGRuLnNhbmZyYW5jaXNjbw%3D%3D/c2ZjaHJvbmljbGUuY29t/1079/account/Login?returnurl=%2Fconnect%2Fauthorize%2Fcallback%3Fclient_id%3Dhdn.js%26redirect_uri%3Dhttps%253A%252F%252Fwww.sfchronicle.com%252Fhdn%252Fhrlm%252Fp%252Fcallback.html%26response_type%3Did_token%2520token%26scope%3Dopenid%2520email%2520hdn.sanfrancisco%26state%3Dc889c01efd36419f99283f12d8811efe%26nonce%3Db5f32f0407aa458e9aa07bc5abcccd6e%26acr_values%3DsiteId%253Asfchronicle.com%26trgid%3D1079%26tenant%3DaGRuLnNhbmZyYW5jaXNjbw%253D%253D%26siteid%3Dc2ZjaHJvbmljbGUuY29t%26thirdPartyCookies%3Dfalse%26prevousLocation%3Dhttps%253A%252F%252Fwww.sfchronicle.com%252F

Recently, my Firefox started running slow. Most sites are accessed fast. When a site requires a login though, it takes a very long time to get to the login screen. Sometimes, it doesn't get there at all. I've tried these sites on a different browser and there is no slowness.

Any thoughts would be helpful. Thanks.

Firefox 131.0 / Windows 11

Since the recent update to Firefox 131, I can no longer use the Billpay option of my TD Bank account. I am able to log into my account without any problems and use all of the options except for Billpay. I want to add that I know I am not alone with this problem as I have seen several others with the same problem but with different banks. It is the Billpay option which no longer works.

As I said, the bank site is fine until I click on "Billpay", Then I get this: begin quote: "Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings.

Copyright © 2024, TD Bank, N. A.. All rights reserved." end quote.

I have disabled uBlock Origin, Enhanced Tracking, tried Private Mode, Troubleshooting Mode to no avail.

I have also cleared cookies & data. This appears specific to v131. Any suggestions??

Hi, I am reporting that videos on Ebay do not play correctly when using Firefox. I am a business seller on ebay and have just spent £900 on a professional product video for our 1000s of listings. I have used Firefox as my browser for many years. However I have discovered that when viewing product videos on ebay on a laptop/desktop, the videos are significantly reduced in size for 3 or 4 seconds with part of a dialogue box showing and then suddenly increases in size (still not full size though). Very unprofessional looking, very glitchy, very ugly. It would discourage sales rather than encourage them. Please investigate and fix asap. Ebay support tried all main browsers, yours was the only problem. Thanks, Simon, Libra Classica Bookbinders.

The code to release memory for images:

   URL.revokeObjectURL(objectURL);

is working across all other browsers except firefox. Please give a solution to fix this.

First of all, there's this new thing called AI. Maybe you've heard about it when you meet a competitor at a party, etc. If you ever choose to use it (a pretty big "if"), you might install it in your forums. Nah, that ain't likely. But here's the question: How can I get FF to quit closing pages (photos, music, Word docs) when I want to save them? One of the problems is your FAQs are programmed to read CRASH, when they "see" CLOSING PAGES. I know, FAQs are there to make Mozilla more $$$$. They have nothing to do with customer service.

For some reason the Firefox browser just keeps crashing over the last few days spontaneously and I'm looking for solutions on how to problem solve this. I'll open a few broswer tabs and anywhere from 1 to 60 mins later it'll just crash and ask me to restore. It probabaly does it 10-15x per hour now.

Here are some of the error codes created in troubleshooting mode by the browser if it helps: 5cc95f37-c709-4938-954f-75f17794d071 981e0664-d5c9-433f-9c6d-97627bbb68f5 a521637f-73ce-48fc-ae96-515391e4b19f

Please help...this is annoying the heck out of me.

Pacific Gas and Electric (PG&E) no longer supports Firefox. Please contact them and try to get them to support it. Otherwise I will have to use a Chrome, which I don't want to.

I have tested this with Chrome, Firefox (latest update 131.0.2). Firefox stopped showing select-able buttons a few weeks ago, while Chrome and the iPhone app on IOS 18.0.1 on my Phone display the items correctly.

CORRECT DISPLAY - See attached "Correct Display" JPG. INCORRECT DISPLAY - See attached "Incorrect Display" JPG

When I edit the original iCoud NOTE, and remove the selection buttons, then re-add them, I can see that Firefox FIRST picks up the correct radio buttons then VERY quickly changes them to black boxes which can neither be selected nor un-selected.  :-(