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  • Archived

problems with my updated Firefox account

I am a magazine editor right on deadline and as my Firefox inisted it must be updated I endeavoured to do so and now it will nor allow me to open up and forward any pdfs.… (read more)

I am a magazine editor right on deadline and as my Firefox inisted it must be updated I endeavoured to do so and now it will nor allow me to open up and forward any pdfs.Please help.

Asked by marymooremason 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Saving pdfs with Firefox renders them blank in Adobe

I'm trying to use Firefox to fill out my tax forms, but while I can save them and view them with Firefox, they're blank when I open them with Adobe or print them. This is… (read more)

I'm trying to use Firefox to fill out my tax forms, but while I can save them and view them with Firefox, they're blank when I open them with Adobe or print them. This is, to say the least, NOT USEFUL. What is happening?!?? I'm using Win10 and the latest version of Firefox, and I tried it on an old Mac with the latest version of Firefox as well.

Asked by Kristina_A 6 months ago

Last reply by Kristina_A 6 months ago

  • Archived

Unable to paste into a blank PDF using Firefox PDF Editor

I have a question about using Firefox PDF Editor. I copied some text from a PDF document that is on my computer, by highlighting the text and then hitting Ctrl+C. The … (read more)

I have a question about using Firefox PDF Editor. I copied some text from a PDF document that is on my computer, by highlighting the text and then hitting Ctrl+C. The text copied onto my clipboard OK. Then I opened a blank PDF document in the Firefox PDF Editor and tried to paste that text into the blank document, but I wasn't able to do so because when I right-clicked on the blank document and then clicked on "paste", nothing happened. This apparently is because the word "paste" is faded-out in the drop-down menu (i.e., it does not appear in prominent bold print). Google's Artificial Intelligence seems to indicate that the technique I used would work (see screenshot which I've uploaded). But it didn't work, so can anyone please tell me how can I paste text into that blank document?

Asked by Larry951 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

NO PDF PREVIEW

Hi Firefox Team, Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots Please assist. R… (read more)

Hi Firefox Team,

Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots

Please assist.

Regards, Novie

Asked by Novie Yahya 7 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Firefox PDF Editor Save to PDF not saving the changes

I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any anno… (read more)

I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any annotations on the document. If I try doing save as PDF, the preview shows up as blank sheets of paper, when I click "save as" it only saves one page of the 31 as BLANK. If I try doing normal save as, the saved file is un-annotated.

Please help... thanks

Asked by lincolnxu.ca 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Trouble Viewing PDF's

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of th… (read more)

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

Asked by ss724 1 year ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Solved
  • Archived

firefox won't show .pdfs properly

Firefox screws up showing .pdfs. The first view is fine but scrolling seems to overprint the first view without erasing it, if that makes sense, sorta like a double expo… (read more)

Firefox screws up showing .pdfs. The first view is fine but scrolling seems to overprint the first view without erasing it, if that makes sense, sorta like a double exposure. I can't get a screen cap either, which might just mean it's not a firefox issue at all, but I can view and screen cap .pdfs from any other application. I'm running Debian 12 up to date. When I need to view a .pdf I use Chromium, but I do prefer Firefox.

Asked by rayandrews 9 months ago

Answered by rayandrews 9 months ago

  • Archived

PDF Files Display as Blank in Firefox – Request for Investigation and Resolution

Dear Firefox Support Team, I am encountering an issue where PDF files fail to display properly in Firefox, appearing as blank pages. This problem persists across multipl… (read more)

Dear Firefox Support Team,

I am encountering an issue where PDF files fail to display properly in Firefox, appearing as blank pages. This problem persists across multiple PDF documents, suggesting a potential browser compatibility or configuration issue.

Request: Please investigate this behavior to identify the root cause (e.g., rendering engine, plugin settings, or recent updates). Adjust Firefox’s default PDF handling settings or implement necessary fixes to ensure proper PDF display.

Additional Details:

This issue impacts productivity and user experience. Kindly prioritize resolving it or provide workarounds. Thank you for your attention.

Best regards, Mia Yu [email removed]@mdpi.com/[email hidden]@qq.com

Asked by 1036926860 8 months ago

Last reply by TyDraniu 7 months ago

  • Archived

Free PDF reader

Hi, I have few laminating machines icons on my computer face but I can't open them there is a message saying I can't open this file, I think I have a Firefox PDF reader … (read more)

Hi, I have few laminating machines icons on my computer face but I can't open them there is a message saying I can't open this file,

I think I have a Firefox PDF reader on my computer.

Thank you Bob Robertson

Asked by Bob Robertson 8 months ago

Last reply by Denys 8 months ago

  • Archived

Free PDF reader

Hi, would I be able to get a free PDF reader? I have few items on my computer face and I can not open a PDF say of one of my laminating machine. do Firefox or Mozell have… (read more)

Hi, would I be able to get a free PDF reader? I have few items on my computer face and I can not open a PDF say of one of my laminating machine. do Firefox or Mozell have a PDF reader I can download for free?

Bob Robertson

Asked by Bob Robertson 8 months ago

Last reply by TyDraniu 8 months ago

  • Archived

Opening A PDF From Website In Firefox

Lately, whenever I try to open a PDF from a website open in Firefox, the tab crashes and the PDF does not open. An error stating that the Windows file-dialog has crashed … (read more)

Lately, whenever I try to open a PDF from a website open in Firefox, the tab crashes and the PDF does not open. An error stating that the Windows file-dialog has crashed is displayed at the top of the tab. I tried to attach a screenshot of the error but that action only generates another error.

This condition does not occur when I try to open the same PDF from the same website open in either Chrome or Edge, the PDF opens properly which leads me to believe the problem is in Firefox and not my Adobe installation.

Thank you

Asked by sshiekman 9 months ago

Last reply by Martina 9 months ago

  • Archived

PDF "always ask" doesn't work properly anymore

Firefox 138.0.1, MacOS Monterey 12.3 PDF files: settings is set to "Always ask" (see attached) However, when I click on a PDF link, and get the dialog "Open With" is gra… (read more)

Firefox 138.0.1, MacOS Monterey 12.3

PDF files: settings is set to "Always ask" (see attached) However, when I click on a PDF link, and get the dialog "Open With" is grayed out, and the only option available is "Save File" (see attached screenshot). (A few weeks or months ago it all worked correctly.)

Is there a way to get "Open" working again?

Asked by firefox-nmm 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

cannot display PDF from HPE site in windows 7 + firefox esr

Every document like the below one does not display in firefox esr 115: https://support.hpe.com/hpesc/public/docDisplay?docId=c01081836&docLocale=en_US I get an empt… (read more)

Every document like the below one does not display in firefox esr 115:

https://support.hpe.com/hpesc/public/docDisplay?docId=c01081836&docLocale=en_US

I get an empty pdf viewer frame. Also the debugger shows the following error;

Uncaught TypeError: Promise.withResolvers is not a function

Is there some way to overcome this problem? a future release of firefox esr?

Asked by kaetano69 9 months ago

Last reply by kaetano69 9 months ago

  • Archived

Easy PDF Converter Extension

Hello: recently I decided to ditch expensive PDF Converter apps for my desktop pc as overspecified for my purposes. To date, I haven't found any guidance to use the Fi… (read more)

Hello: recently I decided to ditch expensive PDF Converter apps for my desktop pc as overspecified for my purposes. To date, I haven't found any guidance to use the Firefox Easy PDF Converter - usually required to convert Lotus Word Pro or MS Word text documents to pdf format. As a second request, can it be used to reverse convert e.g. pdf to docx etc. I have already added it to my Firefox app, but can't go any further. Thank you for helping. Geoff Pickerell (UK)

Asked by gpickerell 9 months ago

Last reply by markwarner22 9 months ago