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problem with extensions

Problem One: 1Password extension not working for me. I installed Firefox and made it my primary browser. Extensions have been a disaster for me. First I tried adding the … (read more)

Problem One: 1Password extension not working for me. I installed Firefox and made it my primary browser. Extensions have been a disaster for me. First I tried adding the 1 Password extension. I did this because when I tried opening a page from 1 Password uninstalled on the browser, it didn't l as it should (has always done so with Safari). I had to open 1Password separately, and copy the information, which is tedious.

So I installed the 1Password Extension on Firefox. It didn't work unless I'd opened the desktop version of 1Password, it still didn't open and fill.

So I removed the extension. I then decided to give it another try. The extension shows up on Firefox. But now it has a little lock on the icon. The problem is that clicking on the icon doesn't open anything! I've rebooted the computer, and only reinstalled the 1Password extension. The same problem occurs, then, without clicking on the problematic icon, I reboot the computer again. It hasn't helped.

PROBLEM TWO: I'm having an additional problem with extensions. When I click on the extension for Pocket (for instance), the program opens, but fails to recognize that I have a paid subscription, asking me to upgrade. This is true for other sites I have subscriptions to, limiting me using the "free" version, which limits what I can open as well as what I can save.

It sounds unbelievable, but that's what's happened to me. I'm using enhanced tracking protection for all sites. Macbook Pro ; Catalina OS 10.15.7 (19H15) - most recent version Max OS

I appreciate any help you can give me. This is way over my head! I've tried everything I can think of, except for uninstalling and reinstalling Firefox.

Glenn

Asked by Glenn Prentice 2 weeks ago

little confused

Ok so, lets see if this makes any sense. I had a stored password in firerfox obviously. I deleted that password from pass manager but the damn thing is persistent. Ive ma… (read more)

Ok so, lets see if this makes any sense. I had a stored password in firerfox obviously. I deleted that password from pass manager but the damn thing is persistent. Ive manually looked at my password storage and verified that the password in question is not there, but yet if I go to sign in ,,boom the password pops up again. WTh guys?? little help?

Asked by squirell 1 month ago

Last reply by squirell 1 month ago

Username and passwords not autofilling where they supposed to

Username and passwords not autofilling where they supposed to on https://my.account.sony.com, and https://account.mozilla.org. will update the list if i encounter any mor… (read more)

Username and passwords not autofilling where they supposed to on https://my.account.sony.com, and https://account.mozilla.org. will update the list if i encounter any more

Asked by Santas Little Helper 4 months ago

Last reply by Santas Little Helper 3 months ago

Recover user data missing after Firefox update

After updating to the latest Firefox version, Firefox messed up my older version and I couldn't recover my previous settings and quite a lot of passwords. It is very tedi… (read more)

After updating to the latest Firefox version, Firefox messed up my older version and I couldn't recover my previous settings and quite a lot of passwords. It is very tedious to go through the whole rigmarole again. Will I recover my old settings and passwords if I reset to the previous running version? Thanks and cheers.

Asked by jalnet1 4 months ago

Last reply by jalnet1 4 months ago

How can I return to the previous password set up?

Hello The original built in password manager that Firefox had has changed again. It originally changed late last year. Then i returned to the previous password manager … (read more)

Hello

The original built in password manager that Firefox had has changed again. It originally changed late last year. Then i returned to the previous password manager by following instructions in this link:

https://prod-tp.sumo.mozit.cloud/en-US/questions/1271509#question-reply

However this solution no longer works. How can i get back to the previous password manager, when it was displayed in a row of columns headed 'Site' 'Username' 'Password' 'Last Changed.' Now once again it is just one long column.

I look forward to hearing from you.

Thanks

Asked by dj1dci 5 months ago

Last reply by McCoy 5 months ago

Update 76.0 has turned on the sync logins passwords option and overwritten my passwords with old ones.

After the update to theversion 76 the settings on two of my separate browsers on mac and windows, having own sets of passwords was overwritten. The option "sync logins" w… (read more)

After the update to theversion 76 the settings on two of my separate browsers on mac and windows, having own sets of passwords was overwritten. The option "sync logins" was off now its on and my password list is screwed up.

Asked by icextend 5 months ago

Last reply by Pallavi kumari 5 months ago

  • Archived

Firefox Lockwise says I have 158 saved logins, but when I select "Logins and Passwords" nothing shows up

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acro… (read more)

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acrobatics with key3 and key4 files, I have disabled my anti-virus software. To no avail.

This morning, I was forced to log back in to my Firefox Browser "due to security reasons" and when I did all of my logins and passwords were gone. if I go to about:protections and scroll to the bottom of the page, Firefox Lockwise tells me that I have 158 passwords saved securely. But if I go to Logins & Passwords, there are only the 5 passwords that I have saved today since the issue began.

I NEED HELP!!!!!

Asked by tjwilson1987 6 months ago

Last reply by cor-el 6 months ago

  • Solved
  • Archived

Firefox browser losing all passwords after asking me to reconnect to Firefox Sync

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the pa… (read more)

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the parameters, all my passwords have disappeared. I do also have Firefox on my phone, which have all my passwords from before the first instance it occured, but it never synchronized to Firefox on my computer. No error messages appears when synchronizing, and everything seems to be normal. Any way to correct the non-synchronization of passwords ? Is there something I'm doing wrong ? Thanks.

Asked by AlexandreP 6 months ago

Answered by AlexandreP 6 months ago

  • Archived

password security is not there in this browser at all

password security is not there in this browser at all ,non technical one can also get vulnerable details of the user easily,when someone has set save password . supposed … (read more)

password security is not there in this browser at all ,non technical one can also get vulnerable details of the user easily,when someone has set save password . supposed the gmail accc password is saved and then the user sign out of it, and try to log in again then passwprd is visible again, there should have been password attribute and password should not be visible unless the user enter system password or fingerprint auth, it is very serious issue i think

Asked by niel 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Passwords not being sync on a recently synced device

Hello! Today I power on my computer and for some reason my Firefox account was not configured on the browser. I just logged in with my Firefox account and wait until it f… (read more)

Hello! Today I power on my computer and for some reason my Firefox account was not configured on the browser. I just logged in with my Firefox account and wait until it finishes syncing all. After a few minutes it finished "correctly". I said "Correctly" because I was very surprised when I detect that all my saved passwords were not being sync. I tried with another computer that has the same Firefox account and it has all the passwords, but nothing appears on my computer. I tried several things like restart computer, logout and login again, checked if key.db file exists on my home, etc but nothing works. I just found one difference between the devices (both are Linux and bot are Fedora): On the device that I can see all the passwords Firefox version is 73. On the device that I described before that I cannot see any password Firefox version is 76. Can it be affecting the sync? I'm worried about to update Firefox on the devices that passwords are being displayed and lost it on both devices.

My OS is Fedora 31 and my firefox version is 76.

Thanks!

Asked by ignacio.silvera 6 months ago

Last reply by the-edmeister 6 months ago

  • Locked
  • Archived

Hi, i've just installed a new version of firefox, i logged in with my account but i've lost my passwords, preference and everything

Hi Sync is not working, i made a new fresh install, changed my password and on this mac and my mobile sync is not working, while in another laptop my preferences, passwor… (read more)

Hi Sync is not working, i made a new fresh install, changed my password and on this mac and my mobile sync is not working, while in another laptop my preferences, passwords and everything are there. Now i'm afari to close the other laptop, i could change every password (and they are difficult to remember)

Asked by pietro.bottioni 6 months ago

Last reply by AliceWyman 6 months ago

  • Archived

can't login from another computer

Changed my password in lockwise to a generated one on my main pc due to a site breach elsewhere. When I try to login firefox to my laptop to sync it fails because it had … (read more)

Changed my password in lockwise to a generated one on my main pc due to a site breach elsewhere. When I try to login firefox to my laptop to sync it fails because it had the old password. When I go in to password and logins on the desktop, it still shows the old password. If I go to lockwise or my account on the desktop and try to log in to my settings, it uses my old account password and tells me wrong password.

But, if I close out firefox on the desktop, then reopen, I am able to access all my other passwords and logins, except changing things in accounts.firefox.com. I do not have a copy of the generated password in lockwise.

How do I fix this?

Asked by kev4 6 months ago

Last reply by AliceWyman 6 months ago

  • Archived

Having problems logging in to PNC online banking but not with Chrome

On my PC with Firefox, I'm trying to login to PNC online banking from this site: www.onlinebanking.pnc.com. If I manually enter the username and password, the Sign in but… (read more)

On my PC with Firefox, I'm trying to login to PNC online banking from this site: www.onlinebanking.pnc.com. If I manually enter the username and password, the Sign in button becomes active, and I can login successfully. But, for this site only, Firefox is not automatically filling the username and password. I have to tap the username field and then select the username from a drop down list of the synced logins. But after I do, the Sign in button remains grayed out and not clickable. For what it's worth, on other websites, Firefox autofills the username and password without me manually selecting it. And I don't have any problems logging in to those websites. But of course, I have none of these problems with Chrome.

As a side note, the Firefox Android browser won't even display a drop down list of synced logins when I tap the username field on www.onlinebanking.pnc.com. Nothing happens when I tap the field. And I did confirm that the login was already synced in the login storage. Again, this problem does not happen with the Chrome Android browser.

I have reinstalled Firefox and also ran it in safe mode, with no luck. How can I fix these problems? Any help would be greatly appreciated. Thanks.

I'm using Firefox 76.0.1 (64-bit).

Asked by Fat Tony 6 months ago

Last reply by Fat Tony 6 months ago

  • Archived

Auto-generated passwords settings?

Are there settings like a checklist for Uppercase, Lowercase, Numbers, Symbols, Length ? Sometimes I want a more readable password other times sites aren't accepting a pa… (read more)

Are there settings like a checklist for Uppercase, Lowercase, Numbers, Symbols, Length ? Sometimes I want a more readable password other times sites aren't accepting a password with/without some of these defined. Also why isn't there a button in the "about:logins" (or a normal dropdown context menu item) to just generate a password in any field, because sometimes it doesn't work for some fields - like changing a password, or I need to generate it separately.

Asked by gendalf 7 months ago

Last reply by codetalker 6 months ago

  • Archived

Upgrading to Windows 10 seems to have deleted ALL my stored passwords on Firefox accounts?

I have two Firefox accounts. One of them was logged in and saving all my logins and passwords like normal, all was good... Then I did a Windows 10 upgrade, and these pass… (read more)

I have two Firefox accounts. One of them was logged in and saving all my logins and passwords like normal, all was good... Then I did a Windows 10 upgrade, and these passwords are nowhere to be found on either of my accounts. I thought that these were saved to the account not the computer??? I'm hoping to get these back, because there were a lot... :( Thanks for any advice.

Asked by Sig 7 months ago

Last reply by Sig 6 months ago

  • Solved
  • Archived

How can I tell if iCloud.com does not allow for passwords to be saved in FF, for security reasons?

How can I tell if iCloud.com does not allow for passwords to be saved in FF, for security reasons? . . . I think this must be the reason . . . I'm using the latest, up-to… (read more)

How can I tell if iCloud.com does not allow for passwords to be saved in FF, for security reasons? . . . I think this must be the reason . . . I'm using the latest, up-to-date versions, of Win 10 and FF

https://www.icloud.com/

Usernames and passwords are not saved . . . https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved

Websites prohibit password saving

Some websites do not allow for passwords to be saved for security reasons. If you have followed the steps above, but are still not prompted to save a password when logging in to a certain website, that site may have disabled password saving.

Asked by sludge7051-x 7 months ago

Answered by sludge7051-x 7 months ago

  • Archived

Firefox won't stop prompting me for master password

Hello, Long-time Firefox user here. I'm running Firefox (version 75.0, auto-updates enabled) on a Windows 10 (Version 10.0.18362 Build 18362) desktop PC. I'm using the b… (read more)

Hello,

Long-time Firefox user here. I'm running Firefox (version 75.0, auto-updates enabled) on a Windows 10 (Version 10.0.18362 Build 18362) desktop PC. I'm using the built-in Firefox password manager, although as a general practice I do not log into it using my master password unless absolutely needed (for example, to check my email or Slack). For the vast majority of the general browsing I do, I stay logged out of my accounts.

This has worked just fine for years. However, lately Firefox keeps prompting me to enter my master password, and won't stop prompting me for my password while I'm browsing. Oftentimes I'll randomly receive the prompt, often on sites that should not be asking for a password, such as a blank New Tab or sites that don't have any associated data in my password manager.

What's frustrating is that, when I close the prompt, Firefox will immediately re-prompt me again to enter my master password, despite me not wanting to log in (or on some sites, not having an account or even a login page). It will keep repeating this prompt incessantly, sometimes for 5-6 times before going away briefly, only to reoccur when I navigate to a new site.

My browser is configured to be a bit more privacy-conscious, and I'm wondering if this may be causing this behavior. In Options > Privacy and Security, I've set Custom blocking for the following items: - Cookies (all third-party sites) - Tracking content (in all windows) - Cryptominers - Fingerprinters I have also set my browser to delete cookies and site data upon closure.

I am using the following plugins, with auto-updates enabled: uBlock Origin HTTPS Everywhere Privacy Badger Decentraleyes Cookie Autodelete Firefox Mult-Account Containers Facebook Container

I've searched the support forums for help on this topic and found the two articles below. However, after trying the offered solutions, neither fixed the underlying behavior. Also note that I am not using any third-party antivirus solutions, like ESET Internet Security and Avast, which have been known to cause similar issues with the Firefox password manager. Here are the articles I found: https://support.mozilla.org/en-US/kb/firefox-keeps-asking-me-master-password (I tried these steps and still had the same behavior happen) https://support.mozilla.org/en-US/questions/1176785 (this just disables the Password Manager, something I ideally would not have to do to stop this behavior)

Can anyone provide any insight into why Firefox keeps doing this? I love Firefox but lately it's become a drag to use because of this. Thanks all.

Asked by andre.tom 7 months ago

Last reply by jscher2000 7 months ago

  • Archived

Why is Firefox suddenly not saving my request to ask to save login information?

Since about 2 updates ago I have had to keep my options tab open for it to save the request that I want it to Ask to save logins and passwords for websites it is very ann… (read more)

Since about 2 updates ago I have had to keep my options tab open for it to save the request that I want it to Ask to save logins and passwords for websites it is very annoying that every time I restart Firefox I have to go through this.

Asked by K8T 7 months ago

Last reply by FredMcD 7 months ago