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Can't open the Firefox browser after starting my laptop computer--get stop code error message

When I start my computer and try to open Firefox, I get the blue page with the message: "Your PC ran into a problem and needs to restart. We're just collecting some error… (read more)

When I start my computer and try to open Firefox, I get the blue page with the message: "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." This message indicates it's a stop code SDBUS internal error.

This only seems to happen with the Firefox browser, which I have set as the default browser. This does NOT happen when I open Microsoft Edge.

My laptop is an Acer Spin 1. I have not been able to update Windows 10 because the Windows Assistant says I don't have sufficient disk space. I'm currently running Windows version 1703.

I have another old Toshiba Satellite laptop, and I have no problems opening the Firefox browser, although this laptop operates very slowly.

Thank you for your assistance.

Asked by Cali Boomer Gal 6 days ago

Last reply by FredMcD 6 days ago

SERIOUSLY NEED HELP: How To Check That My Firefox Updated Correctly?

Greetings everyone, Sorry to be making a thread about this, but I really need some help. I was in a hurry to update Firefox to "Firefox 83.0" and because I was in such … (read more)

Greetings everyone,

Sorry to be making a thread about this, but I really need some help.

I was in a hurry to update Firefox to "Firefox 83.0" and because I was in such a hurry I think I may have clicked the wrong button and damaged the Firefox Update process? I'm worried that I interrupted the update process from "Firefox 82.0" to "Firefox 83.0"

Is there any way to check that the update to "Firefox 83.0" was successful and that I'm running the latest version of Firefox and that there are no problems???

Thank you for any help!

EDIT: Fixed grammar

Asked by Helpless_Quest 6 days ago

Last reply by FredMcD 6 days ago

PROBLEM WITH -- SEND --

IF I RECEIVE A MESSAGE AND WANT TO TRANSFER IT TO SOMEBODY ELSE, THERE IS NO --SEND-- PLACE I SEE ON MY COMPUTER. SO IMPOSSIBLE TO DEND IT. WHAT SHOULD I DO TO RESOLVE TH… (read more)

IF I RECEIVE A MESSAGE AND WANT TO TRANSFER IT TO SOMEBODY ELSE, THERE IS NO --SEND-- PLACE I SEE ON MY COMPUTER. SO IMPOSSIBLE TO DEND IT. WHAT SHOULD I DO TO RESOLVE THIS PROBLEM. THANKS.

Asked by andretessier 6 days ago

Last reply by jscher2000 6 days ago

Ad blocker cannot be turned off

Dear Firefox! In the current version of the Firfox browser, even though I turn off the ad blocker on multiple pages, it still blocks ads. In the Ghostery extension, I ad… (read more)

Dear Firefox! In the current version of the Firfox browser, even though I turn off the ad blocker on multiple pages, it still blocks ads.

 In the Ghostery extension, I add in vain the pages where the ad blocker should rest. This, in turn, prevents it from working on both my email account and video repositories, because they tell me that if I ban their ads, they will, for me, ban their content.

Asked by mikuca.ca 6 days ago

Last reply by cor-el 6 days ago

I seem to have two different firefox browsers with different bookmarks

When I open firefox browser, I have the one with my bookmarks. however when I click on an email link, I get a different firefox browser with a couple of bookmarks only. W… (read more)

When I open firefox browser, I have the one with my bookmarks. however when I click on an email link, I get a different firefox browser with a couple of bookmarks only. What is going on?

Asked by corpowers 1 week ago

Last reply by FredMcD 6 days ago

Firefox Browser

My plain Firefox Browser search page is recently changed to a colored page with Microsoft Bing - I do not know how or why this changed happened - how do I remove it and r… (read more)

My plain Firefox Browser search page is recently changed to a colored page with Microsoft Bing - I do not know how or why this changed happened - how do I remove it and return to the original plain page.

Asked by olikamp 6 days ago

Last reply by jscher2000 6 days ago

images in firefox

Images won't load on Yahoo home page and other pages I access in Firefox but the same images will load in Edge browser. Just noticed this with a recent update in Firefox… (read more)

Images won't load on Yahoo home page and other pages I access in Firefox but the same images will load in Edge browser. Just noticed this with a recent update in Firefox the last 2 weeks (?).

Asked by N2NLM 1 week ago

Last reply by cor-el 1 week ago

browser "home page" background

how to change "new tab/home page" background to an image/picture that I want? This should be a given - don't understand why Mozilla hasn't done this yet-after all this ti… (read more)

how to change "new tab/home page" background to an image/picture that I want? This should be a given - don't understand why Mozilla hasn't done this yet-after all this time.

Asked by pratt16m 1 week ago

Last reply by TyDraniu 1 week ago

The page isn't redirecting properly

Hi. Trying to connect to facebook.com, but Firefox is telling me that the page isn't redirecting properly. What can be done to fix this? I've not had any problems prev… (read more)

Hi. Trying to connect to facebook.com, but Firefox is telling me that the page isn't redirecting properly. What can be done to fix this? I've not had any problems previously and I can go to every other site.

Asked by hayesmktg 1 week ago

Last reply by jonzn4SUSE 1 week ago

problem loading a page

please I am trying to load my school educational system account (lms) but its not working they said the page is not secured and i tried and the trouble shoot stuff but it… (read more)

please I am trying to load my school educational system account (lms) but its not working they said the page is not secured and i tried and the trouble shoot stuff but its still not working .i need help because i have an exam coming up

Asked by kelseyodue19 1 week ago

Last reply by FredMcD 1 week ago

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot.

Everytime I open Firefox to search I get the following response: About this page Our systems have detected unusual traffic from your computer network. This page checks t… (read more)

Everytime I open Firefox to search I get the following response:

About this page

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?

IP address: 110.174.28.168 Time: 2020-11-18T03:41:25Z URL: https://www.google.com/search?client=firefox-b-d&q=xxxxx

And I have to go through a captcha process to get through. Oddly enough, I NEVER get this problem if I search (for exactly the same addresses) from within Google Chrome. Is this a Google scan to try and force back to Google Chrome?

Asked by gtandzi1 1 week ago

Last reply by jscher2000 1 week ago