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No Sound output via Firefox

I have no sound output whilst streaming via Firefox, I have sound when direct via the steaming service app and Bing. I went through the help pages with no solution... Sug… (read more)

I have no sound output whilst streaming via Firefox, I have sound when direct via the steaming service app and Bing. I went through the help pages with no solution... Suggestions please. Many Tks.

Asked by alex 2 days ago

Last reply by jonzn4SUSE 2 hours ago

Cannot use Idagio.com web player in Firefox since update to 107

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever. … (read more)

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever.

Asked by apare3 1 week ago

Last reply by jonzn4SUSE 3 hours ago

Cannot open my Firefox Browser

I opened my Firefox Browser this morning and the message I get is "Profile is missing. Your Firefox profile cannot be loaded. It may be missing or inaccessible or missing… (read more)

I opened my Firefox Browser this morning and the message I get is "Profile is missing. Your Firefox profile cannot be loaded. It may be missing or inaccessible or missing." pschicchi@toast.net

FireFox is my go to browser. It worked just fine last evening and now I am getting this strange message, and I cannot open it.

Thank you,

Pat Schicchi

Version 107, I believe

Asked by pschicchi 4 hours ago

Last reply by cor-el 3 hours ago

videos not playing

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fin… (read more)

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fine in edge!! What else can I try

Asked by dave 4 hours ago

Last reply by Dropa 3 hours ago

Small pop-ups, overflow, font etc.

Hi. I am a new user of firefox and encountered an unusual problem. My font on the start page is really small. The same thing occurs with the overflow menu and pop-ups. I … (read more)

Hi. I am a new user of firefox and encountered an unusual problem. My font on the start page is really small. The same thing occurs with the overflow menu and pop-ups. I reinstalled firefox and reseted it. Nothing helped.

Asked by edgar.123456 4 hours ago

Last reply by cor-el 3 hours ago

GeoComply App for desktop computers recently stopped working with Firefox browser

Until just a couple of days ago, I had been able to connect successfully with the Pinnacle Sports website dedicated for the exclusive use of customers based in Ontario Ca… (read more)

Until just a couple of days ago, I had been able to connect successfully with the Pinnacle Sports website dedicated for the exclusive use of customers based in Ontario Canada with my desktop computer while using the Firefox browser. For such customers, the Pinnacle Sports website requires the use of a WiFi internet connection and a GeoComply App. However, since then, I am no longer able to connect successfully with the Pinnacle Sports website with the Firefox browser, although I am still able to connect successfully with Microsoft Edge and Chrome, etc. Thus far, neither, Pinnacle Sports nor GeoComply App Support has been able to tellme what might have changed over the last few days with the Firefox browser, in order to bring this problem about, so I thought I might be able to get some help with this situation from Mozilla Firefox Support. Might you be able to identify the source of this recent problem? And, perhaps, provide a solution that will allow the use of the Firefox browser with the Pinnacle Sports website for customers based in Ontario Canada, moving forward? Thank you.

Asked by gcarlse 1 day ago

Last reply by TyDraniu 4 hours ago

Mouse scrolling in steps and not smoothly

I use FF 99% of my online time. Mouse scrolling in steps and not smoothly. I have adjusted, changed, searched how I can get my mouse to scroll smoothly with mouse wheel. … (read more)

I use FF 99% of my online time. Mouse scrolling in steps and not smoothly. I have adjusted, changed, searched how I can get my mouse to scroll smoothly with mouse wheel. Nothing I find or do, helps with this issue. MS 10, FF 107, Mouse is a basic "Amazon" mouse, Please help.

Asked by rubinontheroad1 11 hours ago

Last reply by cor-el 4 hours ago

Firefox not working with geocomply app, edge works fine

Draftkings uses Geocomply to verify location in Oregon. A few days ago all attempted logins began to fail due to firefox not recognizing this app when Draftkings website… (read more)

Draftkings uses Geocomply to verify location in Oregon. A few days ago all attempted logins began to fail due to firefox not recognizing this app when Draftkings website initiated location verification. It has not worked since in Firefox. Just tried Edge browser and it works fine there. I have checked all settings, been thru multiple tutorials and still, Draftkings website asks me to download and install this app, which is obviously installed and working already since Edge used it. I can see the app in my list but its become obvious firefox can't. Help

Asked by BradinEugene 19 hours ago

Last reply by Dropa 5 hours ago

geolocator not working

my geolocator stopped working on firefox only....still works on other browsers...i have tried all the basic stuff(download updates, refresh, install uninstall restart com… (read more)

my geolocator stopped working on firefox only....still works on other browsers...i have tried all the basic stuff(download updates, refresh, install uninstall restart computer about 25 times)i am not real computer savvy but any ideas?

Asked by natscats 17 hours ago

Last reply by jonzn4SUSE 5 hours ago

Location software

'I use Sugar house to place my bets on sports games. They have a location software that was working with fire fox but within the last few days it has stopped working. I c… (read more)

'I use Sugar house to place my bets on sports games. They have a location software that was working with fire fox but within the last few days it has stopped working. I contacted them and they said it was your browser that was causing the problem. They suggested I use chrome which I do not want to do. Any ideas?

Asked by jimm4219 12 hours ago

Last reply by Dropa 7 hours ago

youtube signed me out every time.

Dear Sir I had been watched youtube many years, but a few years back then it kept signed me out, and I have had to sign in again every time. It's annoying and rather fed … (read more)

Dear Sir I had been watched youtube many years, but a few years back then it kept signed me out, and I have had to sign in again every time. It's annoying and rather fed up too. would you help and give me advice how can I stay sign in once and for all. Thank you. Regards. Louise

Asked by louiseloren 12 hours ago

Last reply by Dropa 7 hours ago

Google search Ads

I've attach screenshots to better describe my issue. The google ads file show the page I want to open. Google ads result file is what happens when I click it to open it. … (read more)

I've attach screenshots to better describe my issue. The google ads file show the page I want to open. Google ads result file is what happens when I click it to open it. This is on my home computer, but I don't have this issue on my work computer (both using Firefox). There is obviously a setting on my home computer keeping my from opening these google search ads and I can't seem to find it. Can you help? Thanks, Glenn

Asked by ghaskin 10 hours ago

Last reply by Dropa 7 hours ago

url:cardstealer found from avast

Firefox accessing ocsp.digicert.com which Avast says is infected with url:cardstealer. Avast has secured the threat, connection aborted. This happened after a recent Fir… (read more)

Firefox accessing ocsp.digicert.com which Avast says is infected with url:cardstealer. Avast has secured the threat, connection aborted. This happened after a recent Firefox update.

Asked by mwseik 1 week ago

Last reply by jonzn4SUSE 18 hours ago

AVG Catches CardStealer embedded in Firefox Updater

I just restarted my computer with a Firefox update, and upon rebooting AVG caught the Firefox updater trying to connect to a Card Stealer URL. Please see attached screens… (read more)

I just restarted my computer with a Firefox update, and upon rebooting AVG caught the Firefox updater trying to connect to a Card Stealer URL. Please see attached screenshot.

Asked by jstark2007 1 week ago

Last reply by jonzn4SUSE 18 hours ago

Delivery to the following recipients failed permanently:

When I send an email to sjbeachman@comcast.net it seems to redirect to stephen.jacobs@freedomboatclub.us I then get this message: Delivery to the following recipients … (read more)

When I send an email to sjbeachman@comcast.net it seems to redirect to stephen.jacobs@freedomboatclub.us I then get this message: Delivery to the following recipients failed permanently: Reason: Permanent Error

The recipient, Steve Jacobs is receiving emails just fine on the comcast.net, and never had a forwarding to the freedomboatclub. How can I fix this? Thank you, Mary Jo this is happening on my mjcamagna@gmail.com address

Asked by 683delta 1 day ago

Last reply by jonzn4SUSE 1 day ago

New look after update today (11/25/2022)

So now there is a grey opaque screen laying over my Gmail theme background. I don't like it! Is there any way to get back to how the look was before? This all happened… (read more)

So now there is a grey opaque screen laying over my Gmail theme background. I don't like it! Is there any way to get back to how the look was before? This all happened after I updated Firefox today. Thank you, -Tom

Asked by Dog Boy 2 days ago

Last reply by cor-el 1 day ago

Router is blocking Firefox update

I have a surface PC that is trying to do a Firefox software update from inside Firefox browser settings. My router Threat Prevention is blocking it. It says that surfac… (read more)

I have a surface PC that is trying to do a Firefox software update from inside Firefox browser settings. My router Threat Prevention is blocking it. It says that surface pc is doing "JA3 Hash - Possible Malware - Fake Firefox Font Update" and the pc is SENDING something to 20.42.73.27 (which looks like a Microsoft IP).

Is this normal? That the firefox update is sending packet to Microsoft during that process? Shall I tell the router to allow this traffic?

Asked by mtiede36 1 day ago

Last reply by jonzn4SUSE 1 day ago