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Page refreshes to top of page

I have a web site page that I wish to refresh, but not go to the top of the page. Currently whenever I refresh a page it goes to the top of the page. Thanks, Uncle Dewe… (read more)

I have a web site page that I wish to refresh, but not go to the top of the page. Currently whenever I refresh a page it goes to the top of the page.

Thanks, Uncle Dewey

Asked by Uncle Dewey 4 days ago

Last reply by Uncle Dewey 1 day ago

Search suggestions is enabled but not working?

I'm having similar issues to described here: https://support.mozilla.org/en-US/questions/1090728 The search bar in the "Awesome bar" has stopped offering search suggestio… (read more)

I'm having similar issues to described here: https://support.mozilla.org/en-US/questions/1090728

The search bar in the "Awesome bar" has stopped offering search suggestions, either from my search history or from Google itself. When I control-click in the search bar, "search suggestions" has a check next to it, and it is also ticked in the Preferences.

This started last week when i migrated to a new iMac.

I went through all of the troubleshooting steps described in the article above but still no suggestions in the address bar.

I'd like to continue using Firefox but this is a deal breaker. What can i do?

Asked by chris228 6 days ago

Last reply by chris228 6 days ago

Unable to login to bt email

I am unable to login to either of my bt email with Firefox on my Windows 10 pc. I get a username or password is incorrect. True Key is filling in the form so I know they … (read more)

I am unable to login to either of my bt email with Firefox on my Windows 10 pc. I get a username or password is incorrect. True Key is filling in the form so I know they are correct. Tried manually entering details but same problem. Thunderbird works ok. Can login ok using Microsoft browser. Can login with Firefox ok on my laptop. So it is a problem with Thunderbird on this pc. Deleted history and cache but still failing. Not come across any problems on other sites. Firefox 76.0.1 64-bit. Anybody any ideas?

Asked by harpthorn 4 days ago

Last reply by harpthorn 2 days ago

Pfroblem with Scolling

This is a problem connected with SCROLLING. There are three standard ways of scrolling , while surfing and looking through site pages: 1. Use the Mouse roller 2. Use the … (read more)

This is a problem connected with SCROLLING. There are three standard ways of scrolling , while surfing and looking through site pages: 1. Use the Mouse roller 2. Use the left click press on the mouse, simultaneously press and move the scroll bar 3. There are two Scroll bar junctions - one at top and other at base. The mouse left click button may be clicked - either in steps or on a continued click... to make the page move ... in steps or on a continuous movement.

The QUESTION here is: While we have this Last No.3 above facility in UBUNTU-Mate, such facility is not seen in UBUNTU, XUBUNTU, LUBUNTU, KUBUNTU etc. WHY?

Can we not have the same facility in the other OS too?

Asked by Hariharan PV 5 days ago

Last reply by Hariharan PV 2 days ago

Playing video causing system crash - Ubuntu 20.04LTS

Good day, Using Firefox for normal web browsing is not a problem. However, when playing video (YouTube, Twitch.tv etc) I get this Decoder error under Syslog. firefox_fi… (read more)

Good day,

Using Firefox for normal web browsing is not a problem. However, when playing video (YouTube, Twitch.tv etc) I get this Decoder error under Syslog.

firefox_firefox.desktop[36209]: [Child 36209, MediaDecoderStateMachine #3] WARNING: Decoder=7f73b74d4400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<MediaSourceTrackDemuxer::SamplesPromise> mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachine.cpp, line 3367

The crashes are random. I can play video for varying lengths of time. But the above Error keeps appearing. All packages are up to date.

Thanks.

Asked by esa.claudio 4 days ago

Last reply by esa.claudio 4 days ago

BT Mail Log in

Hi, Simce the upgrade to the newest version, Firefox won’t allow me to log in to BT Mail, the website giving me an “incorrect password” message. It works perfectly on all… (read more)

Hi, Simce the upgrade to the newest version, Firefox won’t allow me to log in to BT Mail, the website giving me an “incorrect password” message. It works perfectly on all other browsers, so isn’t a problem with my password or with BT. I’ve done all the usual clearing of cache, cookies etc, but no joy. A quick google showed other people having the same problem with Firefox/BT Mail in the last few weeks. Is this a known issue? I really don’t want to move away from Firefox, but this is a problem! Thanks.

Asked by andycdesign 4 days ago

Last reply by andycdesign 4 days ago

Gaming payment

I have always been able to buy coins for my gaming, but recently my credit cards are being denied for some reason. Is there a page to go to enable a disabled feature to f… (read more)

I have always been able to buy coins for my gaming, but recently my credit cards are being denied for some reason. Is there a page to go to enable a disabled feature to fix my problem? Thank you for your help  :)

Asked by deedeemcdd 1 week ago

Last reply by deedeemcdd 6 days ago

How do I seperate the sign ins for two Discover accounts?

I am so confused with the all the "new" helpful information that I am in overload! I cannot sign into my Discover account. I keep getting my husband's sign-in information… (read more)

I am so confused with the all the "new" helpful information that I am in overload! I cannot sign into my Discover account. I keep getting my husband's sign-in information. I need to pay my bill. Firefox you and Norton providing protection from hackers the real original user cannot get into their own account!!!!! I cannot understand the information provided in Help as currently formatted. TOO MANY BRANCHES TO YOUR PROGRAM. I feel lost with too much information to process. All I need to do is get into my Discover account to make a payment but cannot get past my husband's sign in to my sign in....Who changed the program to block out the original user? I am sobbing at this point. As far as the info printed below HUH? WHAT? I am not a programmer?

Asked by carwick548 5 days ago

Last reply by carwick548 5 days ago

How to change the content type of Visio .vsdx

I need to download a Visio file with the file extension .vsdx from a program online where I must save the file to my computer. However, Firefox automatically labels the c… (read more)

I need to download a Visio file with the file extension .vsdx from a program online where I must save the file to my computer. However, Firefox automatically labels the content type as a Firefox document, and adds htm at the end of the file. It does not matter if I change the document type to Visio, this continues to happen. It will even save the file as Firefox document, .vsdx.htm. Yes, I have checked my program defaults.

I really just need someone to help me change the code to make Firefox recognize that .vsdx is a forking Visio Drawing file, and not a Firefox document.

Thank you in advance.

-PHP

Asked by Paula Hardilek 5 days ago

Last reply by Paula Hardilek 5 days ago

Zoom meeting not starting

I have just migrated to a new (Win 10 Pro) machine, and suddenly Zoom meetings don't start. On my old machine, I would go to a meeting and Zoom would start automatically … (read more)

I have just migrated to a new (Win 10 Pro) machine, and suddenly Zoom meetings don't start. On my old machine, I would go to a meeting and Zoom would start automatically within a few seconds. Now I have to download and run a one-time app for every meeting.

In Options > General > Applications, I have "zoommtg" associated with "Use Zoom meetings (default)". In Windows "assoc .zoommtg" reports ".zoommtg=ZoomLauncher", and "ftype ZoomLauncher" reports ZoomLauncher="C:\Users\me\AppData\Roaming\Zoom\bin\Zoom.exe" "--url=%1". This is all exactly the same as my old machine reports.

Does anyone have any idea what the problem might be?

Asked by Frustrated_John 6 days ago

email link from firefox using thunderbird defaults to thunderbird set up wizard

can not use "email link" to email a tab page. tried everything for 10 hours. I am able to use Thunderbird separately to both send and receive email. also able to send … (read more)

can not use "email link" to email a tab page. tried everything for 10 hours. I am able to use Thunderbird separately to both send and receive email. also able to send when in offerup window but can not reply with email in Craigslist.

Asked by dlc6j 5 days ago

Forcing Firefox to Load All Images

I just discovered that all my backups of webpages are missing lots of their images because I saved them without scrolling down the page. Images are only downloaded as nec… (read more)

I just discovered that all my backups of webpages are missing lots of their images because I saved them without scrolling down the page. Images are only downloaded as necessary when they become visible in the viewport. Is there a way of configuring Firefox to load the complete page when visited?

Asked by eugbug1 4 days ago

Last reply by eugbug1 1 day ago

Проблемы с набором текста.

1.При наборе текста на сайте,курсор перескакивает за пределы строки и текст не печатается.А от нажатия клавиш,начинает прыгать страница,возвращаться на предыдущую страниц… (read more)

1.При наборе текста на сайте,курсор перескакивает за пределы строки и текст не печатается.А от нажатия клавиш,начинает прыгать страница,возвращаться на предыдущую страницу.

2.При наборе шаблонной темы письма в электронной почте,не предлагает ввести ранее уже набранные тексты.

Эти проблемы произошли примерно в одно время.При сбросе настроек ничего не помогло.Я использую браузер в работе и мне очень нужна налаженная работа.

Asked by Krivoruchko Evghenii 4 days ago

FireFox Crashed User File Still Active

I had to delete this browser due to a problem with a crash. When I tried to relaunch FireFox stated that it was already open even though it had crashed. I had to go in… (read more)

I had to delete this browser due to a problem with a crash. When I tried to relaunch FireFox stated that it was already open even though it had crashed. I had to go into the system and find the user info and delete it and then I uninstalled and deleted Firefox.

Is there an EASIER way to fix this problem? I like the browser but the crash took a lot of time from my work day trying to figure it out.

thank you! I appreciate the work you all do.

Michael

Asked by st.michael 4 days ago

Browser Fingerprinting

I recently switched to Firefox, it has a good at performance. Though, When I check My browser for Fingerprinting through https://panopticlick.eff.org/ , https://amiunique… (read more)

I recently switched to Firefox, it has a good at performance. Though, When I check My browser for Fingerprinting through https://panopticlick.eff.org/ , https://amiunique.org/ and https://www.deviceinfo.me/ It shows that my Firefox has Unique Fingerprint besides Firefox Strict Tracking Protection enabled.

How can I protect from Browser Fingerprinting or delete it ?

Asked by Ayyappan 4 days ago

Outook Inbox, Hunk & Other Folders Disappear

After updating Firefox to 76.0.1, I have found my Inbox, Junk & other Folders DISAPPEARED from Outlook (see attachment). After "tinkering" around, I have found the p… (read more)

After updating Firefox to 76.0.1, I have found my Inbox, Junk & other Folders DISAPPEARED from Outlook (see attachment). After "tinkering" around, I have found the problem starts when i increase Firefox "Zoom" to 100%. This is VERY Annoying. Why is this and are there any "easy" workarounds?

Thanks In Advance,

Jewpiter2

Asked by jewpiter2 3 days ago

Log off notices

For the past week I have been logged off my email page! I get a note with a page that shows that I have hit log on or something, and when I do that, it says: "logout suc… (read more)

For the past week I have been logged off my email page! I get a note with a page that shows that I have hit log on or something, and when I do that, it says: "logout successful"! I didn't want to log out! So I click my email name again and log on again...but AGAIN if I am not active for a while, the same thing happens! And it is from AT&T and Yahoo, but I am using Firefox to log onto my email account and Facebook and everything!

Asked by gary91103 3 days ago

1Password stand alone account

I have a 1Password stand alone account. How do I sync it with my Password account? I don't have the online account (1Password X). I have downloaded the extension but it o… (read more)

I have a 1Password stand alone account. How do I sync it with my Password account? I don't have the online account (1Password X). I have downloaded the extension but it only opens an expired online account. Chrome and Edge allow the stand alone version but I would prefer to use Firefox for the security.

Asked by hmbsab 2 days ago

Outlook e-mails

I'm using Outlook for my e-mails but when I double click on a message, it will not expand as it used to, it does if I use Chrome but not with Firefox, all I get is a blan… (read more)

I'm using Outlook for my e-mails but when I double click on a message, it will not expand as it used to, it does if I use Chrome but not with Firefox, all I get is a blank screen. Is there a fix for this problem ? if so, please help.

Asked by stef.1951 2 days ago