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url's

When I drag a URL to my desktop to make a shortcut. The URL ends up in text editor form. I had trouble printing an email receipt. Saved the file and opened it with a te… (read more)

When I drag a URL to my desktop to make a shortcut. The URL ends up in text editor form. I had trouble printing an email receipt. Saved the file and opened it with a text editor. I don't remember exactly. Can someone help me fix this ?

Asked by samuelschawl 1 hour ago

Printer output problems

I have a windows 10 pc, using Firefox, with both a wired and wireless printer. When I go to print from various web sites, I get a print window pop up. It shows a full si… (read more)

I have a windows 10 pc, using Firefox, with both a wired and wireless printer. When I go to print from various web sites, I get a print window pop up. It shows a full size page output. Depending upon the site, the actual print output size varies from about 30 percent of the paper size to more than 100%, leaving some of the page overflowing. For example, when I go to print a Washington post crossword puzzle, it properly fills the page, without changing any setting, if I go to print the Wall Street Journal puzzle, it appears to be reduced in size by more than half.

If I close the pop up, and open the Firefox menu and click on the print icon, I get a page which shows the item to be printed, and I note that the scale option is set to 70%. This apparently works fine for the WAPO puzzle, but renders the puzzle too small for the WSJ. To get the WSJ puzzle full size, I have to change the scale option to 150%, which, of course, renders the output much to large. Another site requires a 100% scale option to produce the proper size output.

I can find no way on the pop up print control to change the scale option or any way to make all of these sites print the proper size without changing the scale option.

Asked by wclaiborn 5 hours ago

lost all my emails and folders

Hi, this morning all my outlook emails, folders and list of 'people' have all gone, nothing is in 'Archive' and don't know if anybody is trying to contact me, I'm not hap… (read more)

Hi, this morning all my outlook emails, folders and list of 'people' have all gone, nothing is in 'Archive' and don't know if anybody is trying to contact me, I'm not happy at all, please help me get them all back. Thank you. Geoff.

Asked by Geoff 5 hours ago

Touch Keyboard Not Opening In Tablet Mode

Whenever I try to use the address bar in tablet mode, the touch keyboard opens and then is immediately closed. The same occurs when the touch keyboard is opened via the t… (read more)

Whenever I try to use the address bar in tablet mode, the touch keyboard opens and then is immediately closed. The same occurs when the touch keyboard is opened via the taskbar. This is making Firefox almost impossible to use in tablet mode.

This does not occur when using the ease of access keyboard via Windows 10 accessibility settings, which prevents the tablet mode keyboard from appearing, but the keyboard may as well be folded back out at this point.

"Show a touch keyboard when necessary" is enabled in options. Touch/tablet mode is enabled in preferences. These have been cycled on and off with no effect other than the touch keyboard not opening in the first place when the former is disabled.

The app appears shift and flicker when the address bar is tapped to search and the keyboard opens and closes again.

Running on HP Pavillion x360 14", using a 1080p display.

Asked by cal.mceachen 8 hours ago

Last reply by cal.mceachen 8 hours ago

Settings "opem link in"

Looking for setting for opening links in same window , new window, etc. i got 2,383 entries to this simple question. sad to bother human w/ this, but unable to find. … (read more)

Looking for setting for opening links in same window , new window, etc. i got 2,383 entries to this simple question. sad to bother human w/ this, but unable to find.

Asked by gs8 9 hours ago

Column sorting

Can no longer sort the "Unread" column. Hovering over the column heading reads "Number of unread messages in thread" I see no change when I hover or click on this colum… (read more)

Can no longer sort the "Unread" column. Hovering over the column heading reads "Number of unread messages in thread" I see no change when I hover or click on this column. I used to be able to sort by unread. Current version is 78.4.0. Thank you.

Asked by njziggy 18 hours ago

Weird format Issue at Download PDF files in update browser in Mac

Hi Firefox users, is a pleasure contact with you. The reason I write you, is because I have a weird situation: In my work I develop web sites. Then, I have a certain page… (read more)

Hi Firefox users, is a pleasure contact with you.

The reason I write you, is because I have a weird situation:

In my work I develop web sites. Then, I have a certain pages that uses Crystal Reports. Recently, I use the Mozilla Firefox to use that web site.

All was fine, but weeks ago, a user tolds me, that when download a pdf file from the website, the extension of that file is not PDF.

I try to update the browser to the new version, but dosent´t work. Then I had to download again Mozilla Firefox, and then finally works.

Then the download works perfectly...but then the user told me again that the issue appears.

I check again, and I see when there is an update in the browser, tha file extension is changed.

My question is: Is there a form to avoid or solve that issue? The equipment is a MAC. That issue only appears in the MAC and in Firefox (in other browsers and in Windows works fine).

If it helps something, that PDF file is downloaded by Crystal Reports.

Thank you so much, have a nice day.

Asked by guerrero151190 1 day ago

Firefox will not load images and GIFs from Yahoo articles

I cannot get Firefox to load images from Yahoo articles. This happens on both my home and work computers. Both are brand new computers. I have tried all the "fixes" in… (read more)

I cannot get Firefox to load images from Yahoo articles. This happens on both my home and work computers. Both are brand new computers. I have tried all the "fixes" in the troubleshoot suggestions.

Asked by jjw022702 1 day ago

Trackoff extension for Firefox

I am looking for ax extension for Trackoff, an anti tracking program I have installed. I found it on my old laptop, but can't find it on my new laptop. How do you find an… (read more)

I am looking for ax extension for Trackoff, an anti tracking program I have installed. I found it on my old laptop, but can't find it on my new laptop. How do you find an extension that is not listed when searched for? Thanks

Asked by airjohn1963 1 day ago

How do I set the default upload directory

If I upload a file for an email attachment, google drive upload, etc when I first select "browse" for the file it opens File Explorer in the Desktop directory. How do I c… (read more)

If I upload a file for an email attachment, google drive upload, etc when I first select "browse" for the file it opens File Explorer in the Desktop directory.

How do I change that to default to the directory I always work from, say for example C:\tmp.

I've seen numerous questions about this with answers that it opens the last directory used, which is true if I do it multiple times, but if I close Firefox and restart it, when I select "browse" it again defaults to the Desktop.

I've also seen answers saying it is controlled by the site being uploaded true. Again this is absolutely not true. I do everything from C:\tmp. Downloads, uploads, editing, searching, etc. And every time I upload a file after starting Firefox fresh after a reboot, again, it defaults to the Desktop even though I'm on the same site (gmail) I was when I last uploaded a file.

As far as the answers saying that was the last directory used, that is false. I do not use the desktop for anything. Not storing icons, not downloading files, not uploading files. I have never uploaded a file from Desktop in my life.

So can anyone answer this without saying 'last directory used' or 'controlled by the website'?

Asked by hanginginomaha 2 days ago

Last reply by hanginginomaha 1 day ago

Delete Old Support Account

Since the upgrade, I am unable to access my old support account with username, zaji. How do I delete that account so I can use my old username for the new forced upgrade … (read more)

Since the upgrade, I am unable to access my old support account with username, zaji.

How do I delete that account so I can use my old username for the new forced upgrade in the new support system?

Asked by zaji 1 day ago

Why so many Updates this month (Oct 2020)?

Hello, So far this month there have already been 4 Updates to Firefox. The latest one was just yesterday and now today there's another one. I don't mind the occasional up… (read more)

Hello, So far this month there have already been 4 Updates to Firefox. The latest one was just yesterday and now today there's another one. I don't mind the occasional update; usually it's about one or two each month. Five is crazy making! What's up with all the updates? Thanks, Andre'a

Asked by DreaSpirit 3 days ago

Last reply by DreaSpirit 2 days ago

preserving tabs and bookmarks when restarting Macbook Pro.

Even though I choose the option to reopen firefox and existing tabs when I restart my Macbook Pro, Firefox disappears completely from my computer & I have to use goog… (read more)

Even though I choose the option to reopen firefox and existing tabs when I restart my Macbook Pro, Firefox disappears completely from my computer & I have to use google to find and restart it & then sync to my iphone.

How can I avoid this

Asked by jwsingleton 2 days ago

Lates version, 82.0.2 (64-bit), of Firefox no longer supports Facebook.

After 10/29/2020 auto install, Facebook error message says Firefox is no longer supported. I disabled all extension. but the problem still exists. Is there some correctiv… (read more)

After 10/29/2020 auto install, Facebook error message says Firefox is no longer supported. I disabled all extension. but the problem still exists. Is there some corrective action I can make that will allow Facebook to properly work on Firefox.?

Asked by 1artworkz 2 days ago

Last reply by 1artworkz 2 days ago

Shrink-to-fit for printing does not work in Firefox 82.0.2

"Shrink page to fit paper size" does not work printing .pdf files ("Letter" 8-1/2 x 11 paper, or any other size). In the document I am trying to print, only the upper 3… (read more)

"Shrink page to fit paper size" does not work printing .pdf files ("Letter" 8-1/2 x 11 paper, or any other size). In the document I am trying to print, only the upper 3/4 of page is printed on full paper page (remainder does not carry over to next page). Width is correct. Full page will print if 80% reduction is chosen, but reduction is not in same proportion as paper page. Windows 7. Firefox 82.0.2. Read numerous articles and posts. Nothing works. Printer is Brother HL-2270DW connected via USB. Using about:config > print :

    print.printer_HL-2270DW_USB.print_paper_data    The value is "1"  
    print.printer_HL-2270DW_USB.print_shrink_to_fit     The value is "true"  
    scaling is .8  (tired 1.0 without success)

All other "print" keys are as described in numerous Google items on this topic. Right now I can only save the document as a .pdf, and then open in in Adobe DC that is installed on same computer. Document prints correctly. This is a pain. I read in one Google post that starting with version around 55 Firefox no longer uses Adobe plug-in for pdf files, but switched to its own plug-in - it is clumsy, and as in this situation it does not work. PLEASE go back to using Adobe plug-in.

Asked by hcole-pe 3 days ago

Last reply by hcole-pe 2 days ago

Firefox can't detect microphone if plugged in while it's running

So I've found that Firefox doesn't seem to detect my headset microphone if it's plugged in while Firefox is already running. Going into a Google Meet meeting, it asks me … (read more)

So I've found that Firefox doesn't seem to detect my headset microphone if it's plugged in while Firefox is already running. Going into a Google Meet meeting, it asks me if I want to allow the use of my microphone, and only shows a device that was plugged in already (a Rift S headset microphone) - unplugging, replugging, and refreshing the page all have no effect.

If I close down and restart Firefox completely with the headset plugged in, it works.

After searching, apparently there was a similar bug that appeared around Firefox 36 (I think?) that was fixed soon after - In any case, it seems to have reared its head again.

Asked by Rohaq 2 days ago