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Can't save .gif in its original format, even if I visit the file's page itself. I only get "webp" in the save dialog's format options

Take any example GIF file on pretty much any website. if I right-click the image, I can "Save image as", but my only format option is webp. I have the same issue if I vis… (read more)

Take any example GIF file on pretty much any website. if I right-click the image, I can "Save image as", but my only format option is webp. I have the same issue if I visit the direct link to the file and choose "save page as". Surely there is a way to save the page in its original format right? It's a GIF so I should have the option to save it as a GIF?

I've also noticed if I right-click a GIF and "copy image" I only get a single frame of the image on my clipboard, but I would be able to work around that if I could just save it the way I want to.

Asked by Twisted_Code 3 hours ago

Last reply by cor-el 33 minutes ago

Spell check not working

Spell check doesn't work at all. It doesn't show incorrectly spelled words, and there's nothing in the write click menu in text areas. I have it turned on in settings, an… (read more)

Spell check doesn't work at all. It doesn't show incorrectly spelled words, and there's nothing in the write click menu in text areas. I have it turned on in settings, and I have a dictionary installed.

Asked by dzvanhoffen 15 hours ago

Last reply by cor-el 1 hour ago

youtube fullscreen

lets say im watching youtube fullscreen on two monitors but i press escape to close the video im currently watching, firefox closes both fullscreens. it happens on all vi… (read more)

lets say im watching youtube fullscreen on two monitors but i press escape to close the video im currently watching, firefox closes both fullscreens. it happens on all videos. is there anyway to stop that

Asked by Fluxa 2 hours ago

page not found error

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on i… (read more)

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on in these emails leads me to a "The page you're looking for doesn't exist" error 404. No matter what I try (disabling all extensions & setting Firefox's config setting 'extensions.blocklist.enabled' to false). Both of the companies that send the newsletters as well as GetResponse don't really seem to care and just blame Firefox. Can anyone help me fix this... if in fact it's something on my laptop that's creating the issue? I only use Firefox browser... nothing else and would hate to starting using some unsafe browser just to access these links. Thanks.

Asked by Delmond 2 days ago

Last reply by cor-el 1 hour ago

The sessionstore-backup Directory

I've just rebooted and I've lost two windows with thirty tabs, or something. When I started Firefox, there's nothing in the Recently Closed [Tabs, Windows] Reading onlin… (read more)

I've just rebooted and I've lost two windows with thirty tabs, or something.

When I started Firefox, there's nothing in the Recently Closed [Tabs, Windows]

Reading online, I see that Firefox should be writing some files to the sessionstore-backup directory, like these:

recovery.jsonlz4: the windows and tabs in your currently live Firefox session (or, if Firefox crashed at the last shutdown and is still closed, your last session) recovery.baklz4: a backup copy of recovery.jsonlz4 previous.jsonlz4: the windows and tabs in your last Firefox session upgrade.jsonlz4-build_id: the windows and tabs in the Firefox session that was live at the time of your last update

, but I only find recovery.jsonlz4 and recovery.baklz4 and both are tracking current time, which means they are getting data from the currently opened Firefox.

These are the only files I find in this directory.

Where are the other files supposed to have gone?

Asked by jhunterwu 1 day ago

Last reply by cor-el 1 hour ago

DuckDuckGo Privacy Essentials ad

I usually use DuckDuckGo for searches. Since the last Firefox update, I get a popup ad for a "DuckDuckGo Privacy Essentials" add-on every time I (a) re-open Firefox and … (read more)

I usually use DuckDuckGo for searches. Since the last Firefox update, I get a popup ad for a "DuckDuckGo Privacy Essentials" add-on every time I (a) re-open Firefox and (b) search with DuckDuckGo. How can I stop this?

Thanks in advance for your help.

Asked by reichmanis.m 2 hours ago

Last reply by Dropa 1 hour ago

open closed tabs

when reopening closed tabs it doesn't open last closed tabs, it only opens closed tabs in the window you are using. so if you have closed a window it doesn't reopen like … (read more)

when reopening closed tabs it doesn't open last closed tabs, it only opens closed tabs in the window you are using. so if you have closed a window it doesn't reopen like it does on chrome

Asked by Fluxa 2 hours ago

New Firefox Update Messes with facebook

Ever since you guys automatically updated your browser on my MacBook Pro (Catalina 10.15), I can hardly use facebook! Instant Messenger barely works, I can't download my … (read more)

Ever since you guys automatically updated your browser on my MacBook Pro (Catalina 10.15), I can hardly use facebook! Instant Messenger barely works, I can't download my group pages, etc. It works fine on Safari, but not on your new Firefox! Help!

Asked by kwgruber 2 hours ago

Problem after I reboot accessing any site.

On my Toshiba laptop, but not on my desktop, when I reboot and click on any bookmark or on any tab to search for anything it just keeps trying to access it forever. If I … (read more)

On my Toshiba laptop, but not on my desktop, when I reboot and click on any bookmark or on any tab to search for anything it just keeps trying to access it forever. If I close Firefox and start again, it says Firefox is running and needs to close and do I want to close it - Yes but does it again and again. Sometimes waiting awhile, it eventually works.

Asked by SueJohnson 3 days ago

Last reply by SueJohnson 3 hours ago

facebook

when i try to share something or save it brings me to another post, it only happens on firefox i have reverted back to internet explorer till this issue is resolved … (read more)

when i try to share something or save it brings me to another post, it only happens on firefox i have reverted back to internet explorer till this issue is resolved

Asked by highmiley0932 4 hours ago

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 2 months ago

Last reply by Helium2 4 hours ago

Problem accessing New York Times articles

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site… (read more)

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site thinks I do not have a subscription and that I have used up all my free articles. If I use the Chrome browser, it works fine, but I do not want to use Chrome. I use FireFox for all my browsing. I have deleted cache and cookies. Tried the "Private Windows" too. I have logged out and back in. I have rebooted the machine (an Alienware 17 R5) and closed and opened Firefox. The "agents" I chatted with say this is a browser problem as everything is working fine on their side and it works in Chrome. Can anyone help me out?

Mark

Asked by mstorin 2 days ago

Last reply by mstorin 5 hours ago

  • Solved

very small cursor on Firefox via snap after upgrading to ubuntu 22.04.1 LTS

HELLO very small cursor on Firefox windows (on all other windows the cursor size is normal) via snap after upgrading to ubuntu 22.04.1 LTS. how can i change it? Thank yo… (read more)

HELLO very small cursor on Firefox windows (on all other windows the cursor size is normal) via snap after upgrading to ubuntu 22.04.1 LTS. how can i change it? Thank you

Asked by haimco2022 3 days ago

Answered by haimco2022 10 hours ago

Dropdowns will not stay open

When I click to open a dropdown, it opens and then immediately shuts back up again. I have to maintain pressure on the left click to keep the box open. Any ideas? … (read more)

When I click to open a dropdown, it opens and then immediately shuts back up again. I have to maintain pressure on the left click to keep the box open. Any ideas?

Asked by donaldrmunro 2 days ago

Last reply by donaldrmunro 10 hours ago

Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (read more)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Asked by Rhonda 1 day ago

Last reply by cor-el 17 hours ago