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Please cancel my upgrade. I want back my old Firefox.

You somehow have old, outdated information in your system. Your new browser requires me to log into a facebook account I closed 10 years ago. My password for my current… (read more)

You somehow have old, outdated information in your system. Your new browser requires me to log into a facebook account I closed 10 years ago. My password for my current account named, "VangiePangie", now opens a closed account named "Evangeline Custis". I no longer have access to my VangiePangie account with any password. So, I no longer want this new upgraded Firefox account. I want to have my old Firefox account as a default on my desktop. Right now it's an icon at the bottom of the screen, and I can only use it to open one thing at a time. Please give me back my old Firefox browser. I'll struggle with Facebook to get my password to work on my VangiePangie account. I have access to the VangiePangie account right now, because it was never logged out in my old Firefox browser and is in my Bookmarks. But if I am forced to log out, or if Facebook does a security check, I won't have access ever again. Please help me with this. Below is my VangiePangie Profile pic.

Asked by Vang 16 hours ago

Last reply by Terry 10 hours ago

Why Firefox So Heavy On My System??

Why does your Browser use up so much of my CPU & have all these unknown processes going without my knowledge??? It's slowing & unnecessarily overheating my gaming… (read more)

Why does your Browser use up so much of my CPU & have all these unknown processes going without my knowledge??? It's slowing & unnecessarily overheating my gaming laptop! What can I do 2 kill all ths extra, unwarranted activity of your Browser?!? Plz help!?

Asked by Jay L 3 hours ago

Last reply by cor-el 42 minutes ago

Notifications stopped working

So it looks like notifications stopped working with the lastest Firefox version 120.0.1. Specifically notifications functionality has stopped working for ForexFactory.com… (read more)

So it looks like notifications stopped working with the lastest Firefox version 120.0.1. Specifically notifications functionality has stopped working for ForexFactory.com. The site says browser disallows notifications though the settings in the address bar indicate that they are allowed. This is also the case for other sites like MarketWatch. Wondering if there is a bug or my install is corrupted. Let me know if anyone else is experiencing this or knows anything about this. Thanks.

Asked by Sal 1 day ago

Last reply by cor-el 1 day ago

Patronising Internet connection message

WILL YOU STOP THAT PATRONISING "HMM, WE'RE HAVING TROUBLE FINDING THAT SITE" MESSAGE NOW IT IS OBVIOUS THAT IT SHOULD SIMPLY SAY " NO INTERNET CONNECTION" IT IS INFURIAT… (read more)

WILL YOU STOP THAT PATRONISING "HMM, WE'RE HAVING TROUBLE FINDING THAT SITE" MESSAGE NOW

IT IS OBVIOUS THAT IT SHOULD SIMPLY SAY " NO INTERNET CONNECTION" IT IS INFURIATING.

DO IT NOW OR I WILL KILL MYSELF.

Asked by dudleymiddleton 5 hours ago

Last reply by Paul 5 hours ago

MS Firefox not playing video that used to work

Video on https://www.abbeyroad.com/Crossing is suddenly unable to be played after to last Firefox update!! This has happened several times in the past but after 2 or 3 d… (read more)

Video on https://www.abbeyroad.com/Crossing is suddenly unable to be played after to last Firefox update!! This has happened several times in the past but after 2 or 3 days it suddenly will start working again!!! It's been over a week this time and no resolution yet! Note following LARGE ROTATING X is: "The media could not be loaded, either because the server or network failed or because the format is not supported." Same note as in the past but eventually disappears and video works just fine. The video is a live shot of the Abbey Studio's Crosswalk (ie, the one shown on the cover of a Beetles Album years ago).

Asked by pfg13 17 hours ago

Last reply by zeroknight 4 hours ago

Macbook overheated when opens up 20+ webpages at a time on Firefox

Hey guys, thanks for the help in advance. This problem occurred recently and it's quite a pain in the ass. I'm using Macbook Pro 14 inches with M1 Max chip. Lately when… (read more)

Hey guys, thanks for the help in advance.

This problem occurred recently and it's quite a pain in the ass. I'm using Macbook Pro 14 inches with M1 Max chip. Lately when I work, I have to open quite many urls at the same time, and my mac went crazy hot because of firefox's insane cpu usage. I tried what's suggested to turn off the acceleration mode, but still, nothing changes.

Is there still anything I can do to resolve it? or I just switch to other browser?

Asked by Aaron 1 day ago

Last reply by zeroknight 1 day ago

Firefox VPN

1) Firefox advertised free apps when you signed up for vpn. However, when I signed up for vpn, I didn't get any apps. Did I do something wrong? Why didn't I get the free… (read more)

1) Firefox advertised free apps when you signed up for vpn. However, when I signed up for vpn, I didn't get any apps. Did I do something wrong? Why didn't I get the free apps? 2) I don't seem to be able to add the VPN two other computers. It seems to want to sell me (Again) the VPN. I don't want to buy it again, just add my existing VPN to other computers. 3) I have some Macs that run Parallel's. Do I need to add Firefox VPN do the Windows that is running on Mac. Or, does my Mac Firefox VPN somehow protect the windows without adding a separate VPN on windows?

Asked by jse3 5 months ago

Last reply by James 5 months ago

uBlock Origin

Acting on advice provided by the Computer Active magazine I have installed uBlock Origin in order to block adverts. I was advised to stop using Adblock Plus. Adblock plus… (read more)

Acting on advice provided by the Computer Active magazine I have installed uBlock Origin in order to block adverts. I was advised to stop using Adblock Plus. Adblock plus had an icon which I could click to see if it was working. uBlock Origin doesn't seem to have any visible icon. The add ons manager indicates that uBlock Origin is the only enabled extension, but is it doing any advert blocking? Shouldn't there be a clickable icon?

Asked by Jacklx 3 months ago

Last reply by Terry 3 months ago

Secure Connection Failed An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after mai… (read more)

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after main Website is already open ?!?!?!?!?!

"Secure Connection Failed

An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Learn more… "

Asked by TRUSTinWWJD 3 months ago

Last reply by jonzn4SUSE 3 months ago

Live video reproduction isssues.

Hello, I've got a reproduction issue on France TV live programs which I watch through nordvpn. The picture keeps "jumping" fast up and down in a very bothering way. This … (read more)

Hello, I've got a reproduction issue on France TV live programs which I watch through nordvpn. The picture keeps "jumping" fast up and down in a very bothering way. This doesn't happen when the video is NOT live. I run the latest version of LINUX MINT. What can I do to fix it? The only way I found to stop the issue is to take down the resolution of the live video to its minimum which gives me a disastrous picture but stops the "jumping". I guess you might say there is something wrong with my GPU. The point is that my PC is brand new with an AMD 5600G, new MB, 16Gb of RAM and 500w of PSU. BUT more than anything I have to say that everything WORKS FINE with CHROME. I like FIREFOX I have been using it literally for decades now. (I'm 75). Is there a solution? Looking forward to hearing from you. Thanks in advance. François.

Asked by Frank Rassiga 1 month ago

Last reply by zeroknight 1 month ago

Unable to copy and paste in WhatsApp Web

I usually do the copy and past from other pages to share with WhatsApp, but since yesterday I was unable to paste the links or any articles into WhatsApp Web Any issues … (read more)

I usually do the copy and past from other pages to share with WhatsApp, but since yesterday I was unable to paste the links or any articles into WhatsApp Web

Any issues with FireFox with WhatsApp web or sonthing else

Asked by Ace Consultants (UK) Limited 3 months ago

Last reply by James 3 months ago

problem with proxy setting

i have problem with the proxy setting when i am setting ip address 127.0.0.1 to intercept the request this is the problem i am having please help me about this problem … (read more)

i have problem with the proxy setting when i am setting ip address 127.0.0.1 to intercept the request this is the problem i am having please help me about this problem and call me on [removed phone# from public] as soon as possible The proxy server is refusing connections

An error occurred during a connection to www.etsy.com.

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working.

Asked by thegreatalexander599 4 months ago

Last reply by Terry 4 months ago

Firefox 119.0 - Unable to set PDF Orientation

Hey there, Starting with Firefox v115, you had to set layout.css.page-size.enabled to false in about:config to get the page orientation back for printing PDFs (i.e. Port… (read more)

Hey there,

Starting with Firefox v115, you had to set layout.css.page-size.enabled to false in about:config to get the page orientation back for printing PDFs (i.e. Portrait or Landscape).

It seems with the release of v119, this once again is broken and the layout.css.page-size.enabled setting no longer works. Is there something else that needs to be done now? We rely heavily on this and our current workaround is installing the ESR version of Firefox but seems like it'll catch up eventually.

Any help would be greatly appreciated!

Thanks!

Asked by jdp68 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

restoring tabs on shutdown

recently got new hard disk installed , and using moyilla as browser ...previously i could shut down and get back to tabs and sites i was using on restart .... now i don… (read more)

recently got new hard disk installed , and using moyilla as browser ...previously i could shut down and get back to tabs and sites i was using on restart .... now i dont have that view and just get a long list on recently used tabs in toolbar,mozilla icon. How can i get those closed webpages, sites, back on screen all at once ? the history optionin side menu doesnt show any way to do this either...( i think it used to ) thanks calgar.

Asked by paul rxxxmann 5 months ago

Last reply by zeroknight 2 months ago

Comcast sign in Peer's Certification Revoked

This just started happening today When I try to sign in to my comcast email account from my desktop shortcut I get Peer's Certification has been revoked Error Code sec_er… (read more)

This just started happening today When I try to sign in to my comcast email account from my desktop shortcut I get Peer's Certification has been revoked Error Code sec_error_revoked_certificate if I go to my bookmarks I can sign on????? My wife has a seperate sign in on windows 10 and the same thing is now happening to her, never happened before today

Asked by golfskinh 4 months ago

Last reply by cor-el 2 months ago

How do I stop that annoying url popping up at the bottom of my screen?

I want to get rid of that url bar that pops up on the left bottom of the screen when you hover over a bookmark, a link on a page, a video... anything that leads to anothe… (read more)

I want to get rid of that url bar that pops up on the left bottom of the screen when you hover over a bookmark, a link on a page, a video... anything that leads to another web address. It disappears when you hover over it and changes to the right bottom of the screen. It appears when i'm trying to watch videos on sites when i'm in full screen and refuses to go away. I've tried the chrome folder solution posted here and it doesn't work. I've tried many other solutions online and they don't work either.

https://support.mozilla.org/en-US/questions/1372339

A few of the things that were supposed to be labeled as they were in the solution were not available on my new version of FF but I found the correct folder to post the chrome folder in regardless. The box to open the profile folder was further down and labeled differently than in the instructions posted from a year or more ago here.

I'm using a fresh install of windows 11 and the latest version of Fire Fox 115.0.2 64bit

Thank you in advance.

Asked by Dreamstate 4 months ago

Last reply by cor-el 4 months ago