Firefox Support Forum

Since installing the latest Firefox update I have been unable to view Amazon Prime videos. I keep getting this error message: Digital Rights Error Your web browser is missing a digital rights component.

In your web browser's address bar, type about:addons, press Enter, and then on the left, click Plugins. For the Widevine Content Decryption Module, select Always Activate, and then refresh the video's page and try watching the video.

If the video doesn't play, go back to Plugins, click the gear icon at the top of the page, and then click Check for Updates. When the plugins have updated, refresh the video's page, and then try watching the video.

I had no problems with the previous version of Firefox. I am running in Linux Mint 20.1, Firefox 89.02, 64 bit.

Hello!

I used to be able to open a file (with a program) without it being saved. Ever since 98.0, the "open" option saves the file regardless. I even had to find a work around to get the "What should Firefox do with this file?" prompt.

Is this no longer possible?

Thanks.

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

What is the last Firefox version that works with MAC Lion OS X 10.7.5?

I have a study program of that vintage that plugs into firefox and the version on the computer now is 3.0.10 (from year 2009 and the program does not work with it.

The program is compatible with Lion OS X 10.7.5 but the Firefox version is too old.

The version 3.0.10 on the computer does not work well with most sites or crashes. The intent is not to expect to browse, just be new enough for this program for its dedicated use.

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learning problems and can not figure out the 'userChrome.css' method. I can not work with long streams of multiple overlapping instruction. I am not tech savvy. I do not understand 'layers' and stuff like that. I can do the 'about:config' thing, if anyone knows whether or not if I can fix it from there, I would be eternally grateful. Thanks.

I have been assigned a task to get the end of life dates on each of these versions of Firefox. Can you please point me in the right direction to obtain this information? Thanks!

Firefox 17.0.10 Firefox 17.0.5 Firefox 24.8.0 Firefox 3.6.13 Firefox 38.0.1 Firefox 38.6.1 Firefox 45.0.1 Firefox 45.2.0 Firefox 52.0.2 Firefox 52.1.0 Firefox 52.1.1 Firefox 52.1.2 Firefox 52.2.0 Firefox 52.2.1 Firefox 52.4.1 Firefox 52.5.1.1 Firefox 52.5.2 Firefox 55.0.3 Firefox 56.0.1 Firefox 57.0.2 Firefox 60.6.1 Firefox 60.6.2 Firefox 68.4.1 Firefox 78.3.0 Firefox 78.3.1 Firefox 78.4.0 Firefox 78.4.1 Firefox 79.4.1

Firefox did an update to their 89.0 version and now I can't log into any Google accounts (or any emails at all) using the Firefox browser. The reset button on my browser will quickly flicker once and nothing else happens. When I use other browsers, I am able to get into my Google accounts and other email systems that are not Firefox/gmail.

My firefox browser says it is being managed by my organization " ImportEnterpriseRoots...true". I'm a home user...no organization. don't know what to do. I haven't noticed anything unusual happening. My browser is up to date.

Good morning. My Firefox appears to have updated overnight and now my menu bar is a light grey colour instead of it's original black. I want to reset the menu bar colour to black because I now have no contrast between it and my tabs. I have searched the help articles but none of them tells me how to do this. I am directed down the path: settings> extensions and themes> manage your themes.

Unfortunately I can see no way to 'manage' this theme. I would mention that I am a native English speaker but any so called 'discussion' of this issue uses what I call 'geek-speak' which is unintelligible to a non IT professional.

I would be most grateful for someone to explain to me in simple terms (ie keystroke by keystroke) how to re-set my menu bar colour to black, whilst noting that the text for (file, edit,view etc) needs to then be white rather than the pale grey which it has become.

As an after thought, does anyone know which developer it is that thinks it a good idea to mess with my original view settings during an update. It is NOT helpful and, quite frankly, really annoying.

Many thanks in advance to you wizards out there Chris

Something happened to the Firefox browser (Windows 10) that caused a file named "old firefox data" to appear on my desktop. My passwords, bookmarks and other data have disappeared in the browser. How do I restore them?

Hello. I am vision impaired and the Firefox 89.0 (20210527174632) does not delineate tabs in view any longer. Only the active tab shows the outline of the complete tab and I am having a terrible time seeing other tabs I wish to select. How do I return/restore former version of Firefox? Below are versions seen local on my workstation. Thank you for any help.

I had completed install of Firefox 89.0 (20210527174632)Details Installed on: June 1, 2021, 7:04:53 PMStatus: The Update was successfully installed

I require return to Firefox 88.0.1 (20210504152106)Details Installed on: May 10, 2021, 7:30:55 AMStatus: The Update was successfully installed

Hallo

Seit einigen Tage versuche ich die Suchfunktion in der Adressleiste auszuschalten.

Egal was ich mache, die Suche in der Adressleiste lässt sich nicht deaktivieren.

Wenn ich einen neuen Tab öffne, dann habe ich da ein Suchfeld. Möchte ich dort etwas eintippen springt, das einfach in die Adressleiste.

keyword.enabled habe ich auf false gestellt.

In den Einstellungen eine eigene Suchleiste.

Inhalte des Firefox-Startbildschirms ist eine eigene Suchleiste eingestellt. Und diese benutze ich zu 90 % und sonst die Suchleiste, aber niemals die Adressleiste.

Was kann ich tun?

Vielen Dank und Gruß Robert robert.jordan@gmx.at

When receiving the following messages when accessing a specific URL.

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to xyz. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Then clicking on the Advanced... button at the bottom of the popup window.

And then clicking on the Accept the Risk and Continue button.

My question is does Firefox make any changes to Internet Options or anywhere else, including within Firefox to change configurations of any type when the Accept the Risk and Continue button is clicked on?

Thank you!

I am trying to restore the take screenshot icon. The suggested remedies do not work. Take screen shot does not come up as an option, no matter on which part of the page I right press. Also, control + shift + s does not work. Finally, the screenshot icon does not show up in my list of icons to be transferred to the toolbar, so I can't do that either. How do I fix this? I use screenshot a lot, especially the option to take a shot of part of a screen.

Until I updated to 88.0 64 bit, when I right clicked on a page there was a link to View Page Info right next to the View Page Source link. Now it is gone. I can get the info page back by right clicking the padlock icon, clicking the arrow, then clicking more info but that is a real PITA. How do I get the link back on page right click. I am 100% sure that this was not done intentionally. That would be very silly and absurd to do.

For some reason after the version 87 update, I cannot get any updates for Firefox unless I completely remove my Firefox browser application including all registry entries under Software for Firefox and Mozilla. Then I was able to obtain version 91.0 by installing a fresh copy of Firefox. However, I still get the message under Settings: "Your browser is being managed by your organization". Clicking on that message shows that the policy DisableAppUpdate is true.

I searched the directories C:/Windows/PolicyDefinitions and C:/Windows/PolicyDefinitions/en-US, but could not find the offending poicy DisableAppUpdate. This policy is set to true by the system administrator. I am the only user and have administrator privileges. How can I set this policy to false or remove this policy? I want to get updates!!

Thank you, Peter Nevard

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it would install the characters but didn't work and rolled back to english. I need to read japanese texts in webpages.... I also checked text decoding from settings > more > text decoding. Unicode is selected and I cannot change to anything else, it is unselectible. What should I do to be able to use the browser properly?