Firefox Community Forum

YOUR BROWSER [is bad] N VPN TOO. Sorry but it's TRUE. Can't use the VPN. It just turn OFF for no reason. I had to switch back to DUCK DUCK BROWSER. I purchase SURFSHARK VPN. still your browser can't keep up with a website like AFF.com. Very sad(GHETTOLY DISAPPOINTTED) tho. FireFox. NO GO!!!! FIX MY PROBLEM PLEASE. Thanks.

Moderator note: This question has been edited to correct the language.

I click on the VPN tab above. I get a window to sign in and do so. I get another window that says get started. I cannot close that window so go back to the VPN tab above and this keeps looping between sign in, which I am already signed in and the other window that says get started in which there are no other buttons of tabs. When i press esc the window disappears and then when i press VPN button again, the same thing happens. So cannot get VPN!

Hello,

I have noticed in the last month or so a new phenomenon. I regularly need to access such platforms as Microsoft Ads, Google Ads and Google Analytics. Previously with my FireFox VPN turned on I had no issues. Now I cannot access these sites unless I turn off the VPN. I think there was a FireFox update not long ago. Should I be experiencing this issue or is there a resolution to this problem?

Thanks Andrew

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Started button, no Turn On button. If I click the Get Started button, it re-opens the window that indicates I'm signed in and tells me to click the Turn On button, again.

Can you assist?

Thanks much, Ken

I just noticed the VPN option. Previously I used another VPN, not for privacy, but to give me a UK IP address so that I could access BBC videos which are normally available only if you are in the UK, and thereby get a UK IP address. I took only the free 1 day trial, not wanting for pay for it, and it worked. However with Mozilla VPN, I still get the message 'This content is not available in your location.'.

I'm trying to use the built in VPN. I'm signed in but it just keeps returning me to the same page. The VPN icon doesn't have a green tick - it keeps the little black cross next to it. What am I doing wrong?