Showing questions tagged:

Version 154 dumped my OneTab tabs and my previous session

Update downloaded a few days ago, I closed Firefox to restart with updates and I can't get my previous session back. I even tried my OneTab to see if I could get older st… (read more)

Update downloaded a few days ago, I closed Firefox to restart with updates and I can't get my previous session back. I even tried my OneTab to see if I could get older stuff back and it's lost that too!

Open 1

Why can I access my Facebook account on Microsoft Edge but not on Firefox, my preferred browser?

Several months ago I was able to access my Facebook account on Firefox, my default web browser. But a few weeks ago I was not able to do so. However, I can access my ac… (read more)

Several months ago I was able to access my Facebook account on Firefox, my default web browser. But a few weeks ago I was not able to do so. However, I can access my account on Microsoft Edge, which is not my default browser. Why can't I now use Firefox to access Facebook? Thanks so much for your help.

Open 1

Proton Pass doesn't popup reliablely

I use Proton Pass and sometimes it pops up and sometimes not. Extension is installed. But Firefox pops up to manage password while it is not activated. See image. What c… (read more)

I use Proton Pass and sometimes it pops up and sometimes not. Extension is installed. But Firefox pops up to manage password while it is not activated. See image. What can I do to have reliable Proton Pass. Thanks

Open 1

Failure when trying to make a BACS transfer of money from my account

When I try to transfer money from my bank account using the BACS system the screen goes blank when I have to confirm the transfer. I did this successfully for years. I sp… (read more)

When I try to transfer money from my bank account using the BACS system the screen goes blank when I have to confirm the transfer. I did this successfully for years. I spoke to the bank and they say this is a fault with the Firefox browser. When I change to Microsoft Edge browser then everything works well.

Open 1

i'M AN 83 YEARS OLD AND i CANNOT UNDERSTAND why HAVE YOU DONE THIS TO ME. i COULDN'T UNDO ANYTHING BECAOSE i HAVE NO IDEA WHAT WAS IT SO BAD

Thank god i can say what i need to say: To begin with, I am 83 years old and because of that, i cannot be blamed for doing something wrong. if i did something wrong just… (read more)

Thank god i can say what i need to say: To begin with, I am 83 years old and because of that, i cannot be blamed for doing something wrong. if i did something wrong just ask me to call an engineer to do what you want me to do, because i could not do anything wrong. at my age we don't do that type of things, we're good people. please help me undo whatever you didn't like and i'm sorry to have done something you hate, but it wasn't my fault. I didn't know you didn't like what I am supposed to have done

Thank you so much!!!

Open 1

everytime I enter a search term and hit enter. A new tab opens and the page is blank.

Firefox just updated a few days ago to version 149.0. Prior to, no issues. Now every time I enter a search term and hit enter. A new tab opens and the page is blank. It o… (read more)

Firefox just updated a few days ago to version 149.0. Prior to, no issues. Now every time I enter a search term and hit enter. A new tab opens and the page is blank. It only happened after the update. Closing the tab and doing the same thing again opens a new page correctly.

Open 3 90

ALL saved toolbar web links as well as others saved in "other" will not open - rebooted, save mode, nothing-cant get to bank acct to pay bills also

see above- nothing works I have not installed most recent update as I have been at a hospital 9 days with wife in ICU I really need to pay bills very soon and return to n… (read more)

see above- nothing works I have not installed most recent update as I have been at a hospital 9 days with wife in ICU I really need to pay bills very soon and return to normal, loving on her and loving Firefox loyal 10 yr user- hope you can help will check tomorrow-thanks

Mark Dombrowsky dallas Tx

Open 1

Please email me a link to download Firefox for Windows 10

I have used Firefox for years. Have a backup computer that has Windows 10. It defaults to Bing. I hate Bing! VERY much want to use Firefox for Windows 10. Please, if… (read more)

I have used Firefox for years. Have a backup computer that has Windows 10. It defaults to Bing. I hate Bing! VERY much want to use Firefox for Windows 10. Please, if you can, just email me a link to download Firefox that will work on Windows 10. That is all that I need. My two email addresses are: [edited] OR [edited from community support forum]. Either address will work (both are for same account). Thank you so much for your help! LOVE Firefox!

Open 2 30