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Can't open any website

So, my browser is disabled. I can open it, but if I type anything in the adress bar (the home menu with recomendations and the search tab doesn't pop up) it will process … (read more)

So, my browser is disabled. I can open it, but if I type anything in the adress bar (the home menu with recomendations and the search tab doesn't pop up) it will process the information, but then stop and gives me a blank screen. I send an image of it. For example if I type https://www.google.com the tab will go white and I can't do anything about it. In the apliccation menu, the only thing I can do is to go into troobleshooting mode by clicking the Help tab. Everything else (except for the new tab or window tool) is disabled. I beleive it is coused by the fact I can't open any website and those tabs are links. Please write back.

Asked by antoni.grzegorowski 1 year ago

Answered by cor-el 1 year ago

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duplication bug in the Firefox Sync feature.

When you check the image, you can see two "HOME" entries. This is an issue I discovered after uninstalling and reinstalling the Firefox browser and using Sync. HOME is m… (read more)

When you check the image, you can see two "HOME" entries. This is an issue I discovered after uninstalling and reinstalling the Firefox browser and using Sync.

HOME is my PC, and this image was screenshot on my laptop.

Additionally, the Sync for these HOME entries is not functioning properly. I tested this by opening several sites, and while Sync works well from my smartphone to my PC, it doesn't sync properly from my PC to my laptop.

Does anyone know how to solve this problem? I tried rebooting my PC, but it didn't work out.

Asked by Hevel 3 months ago

Answered by Hevel 3 months ago

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HTML backup (bookmarks)

Am I understanding this correctly? HTML backup (bookmarks) doesn't support tags and annotations, but JSON backup does, and JSON backup doesn't preserve the website favi… (read more)

Am I understanding this correctly?

HTML backup (bookmarks) doesn't support tags and annotations, but JSON backup does, and JSON backup doesn't preserve the website favicons, but HTML backup does?  

So, what I can do, is restore my (saved) bookmarks using JSON backup, then restore the HTML backup, this would get my tags and annotations, and the website favicons back? But the downside, I will need to remove duplicates?

Asked by Teagan 1 year ago

Answered by cor-el 1 year ago

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Two versions of Mozilla Firefox are installed on my PC.

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use. Both editions are 64-bit type but one is version 109.0.1 (… (read more)

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use.

Both editions are 64-bit type but one is version 109.0.1 (11/04/2023) in

C:\Program Files\Mozilla Firefox and the other is version 128.0.3 (28/07/2024) in C:\Program Files (x86)/Mozilla Firefox.

I suppose it is illegal to have two versions of the same App., so the question is how can I delete the old version (109.0.1) without affecting or damaging the new version (128.0.3)?

Thank you, JOHN HATZITOLIOS

Asked by rogergr311049 4 months ago

Answered by rogergr311049 4 months ago

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Installing root CA certificates

I'm stetting up a testing environment. It's a closed environment with no access to the Internet when it's in use. The environment is launched from AWS and consists of a… (read more)

I'm stetting up a testing environment. It's a closed environment with no access to the Internet when it's in use.

The environment is launched from AWS and consists of an Ubuntu 18 desktop and a Ubuntu Server running Apache. The desktop is able to successfully load the website, but with a cert error that the certificate isn't trusted.

When the Ubuntu Desktop launches, it has a fresh install of Firefox, and therefore all the directories in the users home folder are not yet setup for Firefox, including the database where the root CAs are stored.

I'm am able to add the Root CA certificate into the Firefox cert database AFTER the machine fully boots and I run Firefox for the first time. I'm using the 'certutil' package to do this. After I load Firefox, then add the root CA certificate using certutil, I'm able to load the website without error.

I need to add this certificate to the database with the startup shell script for the machine.

Any help is greatly appreciated. Here's the commands I'm using:

  1. copy the CA cert into firefox

export ffcerts=`ls /home/testuser/.mozilla/firefox/ | grep default-release` sudo certutil -A -n "testcert" -t "TC,," -i /home/testuser/certificates/testcertCA.pem -d sql:/home/testuser/.mozilla/firefox/$ffcerts

These commands work perfectly after Firefox is run for the first time. I've even tried adding 'Firefox' (with several different switches) into my startup script without success.

Asked by goriest-02-stacker 1 year ago

Answered by goriest-02-stacker 1 year ago

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How to PERMANENTLY close Bookmarks sidebar panel?

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until… (read more)

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until the next time I start Firefox. If I choose Menu->View->Sidebar->Bookmarks and uncheck it the panel will close - until the next time I start Firefox. No matter how the Bookmarks sidebar is closed, it will always reappear when Firefox is restarted. Even if I switch to some other sidebar, Bookmarks will replace it on startup.

I've searched about:config and found no setting which seems to control sidebar behavior on startup.

I assume this is the result of some recent update. Is there no longer a way to permanently disable the Bookmarks sidebar?

MacOS 12.7.5 Firefox 127.0 (64-bit)

Asked by bertfw 5 months ago

Answered by cor-el 5 months ago

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Firefox Multi-Account Containers | Container Name in URL Bar

Firefox 126.0.1 displays a very long name of a container completely in the URL bar. Firefox 127.0 truncates container names AWS long account and role names make keeping… (read more)

Firefox 126.0.1 displays a very long name of a container completely in the URL bar.

Firefox 127.0 truncates container names

AWS long account and role names make keeping the long name very convenient (works with the 'AWS SSO Containers' Add-On

Asked by Itai 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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Shortcuts: Button to add new ones no longer available

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can n… (read more)

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can new shortcuts be added now?

Asked by Martin Müller 5 months ago

Answered by Martin Müller 5 months ago

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Can't find bookmarks with reinstall of Windows

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks: … (read more)

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks:

C:\Windows.old\Users\meljo\AppData\Roaming\Mozilla\Firefox\Profiles Please help me.

Thanks Mel

Asked by kenandhollywolstat 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago