Firefox Support Forum

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports:

bp-2544f95b-926b-4b8f-b0e1-6c9740200720	7/19/2020 8:43 PM
bp-0b9fdd52-483e-4581-97d5-861d10200619	6/19/2020 4:06 PM
bp-5b3993e3-5adc-4e32-b802-ce4c20200619	6/19/2020 1:13 PM
bp-3c2a8dd5-3a51-47cc-8839-def410200405	4/4/2020 9:09 PM
bp-03a34b6a-6a74-4dd7-912e-1f13e0200720	7/19/2020 8:43 PM
bp-cdb8fe65-262e-4996-b7fe-49d5e0200720	7/19/2020 8:43 PM
bp-68d37e22-b489-4d63-8510-4a1590200720	7/19/2020 8:43 PM
bp-afc84b54-9e95-4cde-ba08-004910200720	7/19/2020 8:43 PM
bp-5bf341c1-bd41-4dca-8265-3317a0200720	7/19/2020 8:43 PM
bp-8be1cee7-a3c6-40d6-ba06-dad220200720	7/19/2020 8:43 PM
bp-30bdb348-5713-4934-afc7-23ade0200720	7/19/2020 8:43 PM
bp-9d81d0a3-2cb8-4924-97e3-add9e0200720	7/19/2020 8:43 PM
bp-bcccc6a2-4cf3-44ec-95db-690590200720	7/19/2020 8:43 PM

I have run Firefox in Safe Mode, and I still get the crashes, often on a Checkout page after getting an order together. My software is updated to the latest versions available, and I have kept my security up to date. If we cannot find a fix to stop all this crashing, I'll have to give up on Firefox as being highly unreliable. Since I am totally blind, RELIABILITY IS VERY IMPORTANT TO ME!

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to about:preferences#home the option simply is not present.

I created a new user login on my mac to access banking and other financials. This uses a separate Firefox profile (including new Firefox account sign-in and email), and the 'recomended by Pocket' panel is present.

The panel is present on new tabs opened for my normal Firefox account sign-in on my iOS (iPhone) Firefox install.

The about:config settings searching for 'pocket' appear to be the defaults, and match the settings in the financials account.

I have tried in 'safe mode' (add-ons disabled) and have done a Firefox 'refresh', however my add-ons (and presumably everything else) were restored when I signed back into my normal Firefox user account.

Hovering over the Pocket icon in the address bar displays 'save to Pocket', implying to me that it has signed me into Pocket. I've signed in at getpocket.com. New Firefox profiles without signing in do not show 'recommended by Pocket' in either new tabs or the about:preferences#home configuration page, but I expect the functionality requires being signed in to a Firefox account.

Help or suggestions much appreciated.

I am using Firefox 83.0 64-bit on a Windows laptop.

I was hoping to prototype some website code locally (using the Windows directories) prior to testing with a proper website.

I have been unable to get sessionStorage (or localStorage) to pass variables to another page unless they're in the same Windows directory. For instance, if I create 2 very simple and cut-down test files: Test1.html and Test2.html, that contain the following JavaScript:

Test1.html window.sessionStorage.setItem ("html", element.innerHTML); alert ("posting " + window.sessionStorage.getItem ("html")); window.open ("Test2.html", "_self");

Test2.html var html=window.sessionStorage.getItem ("html"); alert ("received " + html);

then it works if the two files are in the same directory. But if Test2 is in a subdirectory, and I change the open call to:

window.open (".\\subdir\\Test2.html", "_self");

then it receives null instead of the HTML that Test1 is sending. I am guessing that there is some code that is treating the change of directory as a cross-origin issue, even though they're under the same root directory.

I appreciate that the specification may be a bit vague in this non-Web situation, but Chrome does what I would expect. I thought someone might want to take a look to check if this was an oversight or deliberate.

I have a laser printer set as default on a Windows 10 laptop. In Mozilla, when I select print, that laser printer has the green default check, but Mozilla defaults to Microsoft Print to PDF instead. How can I get Mozilla to accept the default printer without deleting Print to PDF which I do sometimes use but don't want as default? Image attached--it auto-checks PDF but you can see the laser listed above it is the default.

Since a few weeks only whenever you start browsing on any browser, a window opens asking you to agree or refuse the settings for tracking by cookies etc. Does this procedure annulate myown prefenrences settings?

Most of the people don't care about that and tired of being harrassed just agree to all trackings and cookies. But I don't want to be tracked and my preferences settings are all personnalised and quite strict on what I agree and what I don't agree.

So if firefox asks me to agree before I'm allowed to browse, and I agree to all of the tracking, does this annulate my privacy settings in the parametres?

Please give me an answer to [email]@gmail.com or call me +[phone number]

Or on this forum?

Yours Stefan Suter who loves Firefox an Mozill

Hello Everyone

I'm having troubles with playing some Youtube-Videos and Twitter Videos. I had to re-install my Windows 10 (64 Bit) due to some hardware-issues which are not related, and I'm having this issue since then. Here are the steps that I already did:

-Removing all Add-Ons -Starting in Safe mode - Deinstalling and reinstalling Firefox, then starting in safe Mode -Deinstalling Firefox with a tool that also deletes all Firefox-Related Registry Keys and App-Data Files and reinstalling it to a different path (other HD) -Disabling add-ons - Disabling Open264 Videocodec and widevine content decryption module (more just because of frustration^^, but I was then able to play some Youtube videos after this one) - mediasource.enabled is active (and all the other ones as well) -Installed addons (even though it didn't work with them disabled as well): NOscript( youtube videos are allowed, some of the are working), Ublock Origin, Video Download Helper, HTTPS Everyhwere, Tree Style Tab, Limit distracting sites - Updating to the newest Firefox-Version (which came out today)

Btw: on https://www.youtube.com/html5/ it tells me that everything works fine and I have of course the newest Firefox-Version installed.

Do you guys may have any other ideas?

Thank you for your help.

Kind regards,

Gabe

After the last Firefox update (84) everytime I start Firefox the Bookmaks Toolbar is disabled and i have to select it to be abled again. This never happened before with othes updates. I have restarted Firefox with all add-ons disabled and the problem remains.

The page Give feedback landing page says: ‘Please check back soon’. What does ‘soon’ exactly mean?

I prefer to use Firefox but I constantly get errors Error Code: 200001 trying to play video in all Firefox and updates. This NEVER happens in BRAVE?

84.0.1 AMD A8, HP, win10 pro 1909, 8g ram

any ideas?

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assist me in unlocking my Firefox account. Need someone to send me another link to my Yahoo email to unlock.

I have used Firefox as my main browser for years - suddenly I have no sound from the internet. I have tried uninstalling and reinstalling but no sound. plewase for some help.

Hello,

I have my most important bookmarks and folders in my Bookmark Toolbar. Today when I turn on the computer a bookmark folder that I don't want on the toolbar is now showing up and it's not letting me delete it. Weirdly, when I go into manage my bookmarks and look at the Bookmark Toolbar folder this folder doesn't show as being part of the toolbar. When I go to the folder in the bookmark manager screen it won't let me delete it. If I try to move it into another folder it just creates a copy of the folder and does nothing for the copy of the folder in the toolbar that I'm trying to remove. How do I get rid of this folder in my toolbar?

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.