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  • Solved

After Firefox update, when opening an ebay item from the search list all photos & text go to the left side, layout not normal

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item… (read more)

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item from a search list, you get a photo of the item usually on the left side and a description below the photo item. However, below and after the description everything including other seller photos and text are on the left side of the page. Normally they are across the page from the left side to right side. But now the layout is all on the left side. Everything is against the left side only and very hard to read. For many years I have never run into this problem before. I signed off and restarted Ebay with same problem. Looked at my son's computer and the ebay layout looked correct like like mine use to. I also opened up my google chrome browser and signed onto ebay. The ebay photos and text were correctly located on the page. So it appears that the recent update to firefox will not display the correct layout format in ebay. Can I download to the previous version of firefox? I 'm using latest Firefox browser 75.0 and running Windows 10. I attached a screen shot photo.

Asked by glennsaddress 3 months ago

Answered by jscher2000 3 months ago

Several issues since doing a refresh for Firefox to speed up desktop

Several issues since doing a refresh for Firefox to speed up desktop Several issues since doing a refresh for Firefox – email links open in new window instead of tab. Ne… (read more)

Several issues since doing a refresh for Firefox to speed up desktop

Several issues since doing a refresh for Firefox – email links open in new window instead of tab. New window does not have my bookmarks. New window will not move to another open window. Firefox Options does not control my Firefox.

When I open Firefox Options the top line reads “Your browser is being managed by your organization.” That link opens Enterprise Policies DNSOverHTTPS Enabled false Locked true

I still have the “Old Firefox Data” folder on my desktop from the refresh. I question if it would resolve the issues. If I delete Firefox and then re-install it, will I be able to find my many years, long list of bookmarks?

My system shows 78.0.2 (32-bit) Firefox on Windows 10, version 2004 – both latest updates

Asked by Bill 2 weeks ago

Last reply by jscher2000 9 hours ago

As of 08/04/2020, Firefox is crashing on my Windows 10 computer

I followed your instructions with the following results: 1) https://support.mozilla.org/t5/Firefox-crashes/Mozilla-Crash-Reporter/ta-p/1715 Page Not Found 2) %APPDATA%… (read more)

I followed your instructions with the following results:


1) https://support.mozilla.org/t5/Firefox-crashes/Mozilla-Crash-Reporter/ta-p/1715

Page Not Found

2) %APPDATA%\Mozilla\Firefox\Crash Reports\submitted

    Windows can't find  %APPDATA%\Mozilla\Firefox\Crash Reports\submitted. Check the spelling and try again.

3) Error still occurs: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I have 1) uninstalled/reinstalled Firefox 2) powered down and rebooted

Nothing gets resolved.

Asked by TekMan 16 hours ago

Last reply by James 9 hours ago

I have firefox for win10 and I'm trying to log into sevices for Desjardins, but it gives me a notice, that my password is wrong and disabled.

I have firefox for win10 and I'm trying to log into sevices for Desjardins, but it gives me a notice, that my password is wrong and disabled. It's not. How to get firef… (read more)

I have firefox for win10 and I'm trying to log into sevices for Desjardins, but it gives me a notice, that my password is wrong and disabled. It's not. How to get firefox to accept it? any help would be greatly appreciated,

thank you,

Kasba

Asked by kasba 10 hours ago

Last reply by Patrick Weiden 10 hours ago

eBay intermittently incompatible with current release of Firefox

eBay intermittently incompatible with current release of Firefox, no fixes working -Restart PC done -Cache cleared -Safe mode used -Works on IE, Edge, Chrome I read about… (read more)

eBay intermittently incompatible with current release of Firefox, no fixes working

-Restart PC done -Cache cleared -Safe mode used -Works on IE, Edge, Chrome

I read about a different Firefox issue and I am able to visit this page FYSA: https://ir.ebaystatic.com/rs/v/4ups3vxocu2mherdhxh5b2kdxml.css

Is this something that Mozilla would be able to fix in the next update?

Asked by insevin 16 hours ago

Last reply by Patrick Weiden 10 hours ago

Transferring data from maps.googleapis.com... slows Firefox. Why?

I see the message I've quoted in the subject line "Transferring data from maps.googleapis.com..." in the status bar when I'm on the site of the public library near me. I … (read more)

I see the message I've quoted in the subject line "Transferring data from maps.googleapis.com..." in the status bar when I'm on the site of the public library near me. I am not doing anything with Google Maps. Google Maps is not open in another tab, I have closed Firefox and restarted since the last time I used Google Maps.

I wouldn't care if it didn't slow down Firefox. Sometimes it's stuck there for 30 seconds or more on an otherwise fast connection. Thanks.

Asked by Len 15 hours ago

Last reply by Patrick Weiden 11 hours ago

Unable to log in to Gmail or to Slack

I'm running the most recent Firefox in both the 18.04 and 20.04 releases of Ubuntu. I cannot log into either Gmail, or Slack. I believe this is a version problem because … (read more)

I'm running the most recent Firefox in both the 18.04 and 20.04 releases of Ubuntu. I cannot log into either Gmail, or Slack. I believe this is a version problem because on an older, CentOS 7 operating system and Firefox, this is not a problem. I have tried removing history, to no avail.

Art Edwards

Asked by edwardsah3 11 hours ago

Last reply by Patrick Weiden 11 hours ago

Lost all Bookmarks and Toolbar this morning

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that tw… (read more)

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that twice Tried to do a fix that removed and then reinstalled a couple of files (can't find the fix nor the files location) that didn't work although it did replace the files. Still no bookmarks I am logged into my Firefox and synch is on.

This, nor any of the other FAQ/Help have not worked https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

I have no restore ability either: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

i have no idea what happened thanks for any/all help

Asked by dravafox 4 weeks ago

Last reply by cor-el 1 day ago

Firefox caused(?) Blue screen of Death

Hello, I've experienced a blue screen of death on my machine as listed below, which seems to point that Firefox.exe is the starting point of the BSOD. I had around 8 tabs… (read more)

Hello,

I've experienced a blue screen of death on my machine as listed below, which seems to point that Firefox.exe is the starting point of the BSOD.

I had around 8 tabs open at the time of which 2-3 Twitch.tv channels, Private mode tabs with several websites with a variance of content-typed on them.

However, I had these open in the background while I was playing a game and at some point my computer just rebooted.

It hasn't happened another time (yet) and it is the first time I've had a BSOD for quite some time so it kind of scared me.

I had Hardware Acceleration turned on and Content Process limit was set to 8(Default).

The Nvidia drivers I have installed are: 451.67 (09-07-2020)

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802404d800c, Address of the instruction which caused the bugcheck
Arg3: ffff8283464fef90, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.Sec
    Value: 2

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on MIYA

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.Sec
    Value: 2

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 78

    Key  : Analysis.System
    Value: CreateObject


BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff802404d800c

BUGCHECK_P3: ffff8283464fef90

BUGCHECK_P4: 0

CONTEXT:  ffff8283464fef90 -- (.cxr 0xffff8283464fef90)
rax=0000000000000000 rbx=ffffce0d5ea36080 rcx=fffffffffffffffd
rdx=0000000000000000 rsi=ffffce0d5d3a4080 rdi=0000000000000000
rip=fffff802404d800c rsp=ffff8283464ff998 rbp=ffff8283464ffa80
 r8=ffff95046faf9001  r9=000002016af88590 r10=fffff8024086e2e0
r11=00000000005a3c10 r12=0000020183abe000 r13=0000020183d14078
r14=ffff8283464ffa08 r15=0000000000000001
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050282
nt!PsGetCurrentServerSilo+0x2c:
fffff802`404d800c c3              ret
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

'''PROCESS_NAME:  firefox.exe'''

STACK_TEXT:  
ffff8283`464ff998 fffff802`40870c4c : ffffce0d`5d3a4080 ffff8283`464ffa80 ffffce0d`5d3a4080 00000000`00000000 : nt!PsGetCurrentServerSilo+0x2c
ffff8283`464ff9a0 fffff802`4086e304 : ffffce0d`5d3a4080 00000201`73938600 00000000`00000000 00000201`8fa00000 : nt!PsLookupThreadByThreadId+0x3c
ffff8283`464ff9d0 fffff802`405ef475 : ffffce0d`5d3a4080 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtAlertThreadByThreadId+0x24
ffff8283`464ffa00 00007ff8`4810bb84 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
0000005f`fadff848 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`4810bb84


SYMBOL_NAME:  nt!PsGetCurrentServerSilo+2c

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.388

STACK_COMMAND:  .cxr 0xffff8283464fef90 ; kb

BUCKET_ID_FUNC_OFFSET:  2c

FAILURE_BUCKET_ID:  0x3B_c0000005_nt!PsGetCurrentServerSilo

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {ca3838bc-6517-b4b6-f083-461080433ddb}

Followup:     MachineOwner
---------

Asked by cosplayking 1 day ago

Last reply by cosplayking 1 day ago

Ebay Pages not loading/displaying correctly Please Help

While working with my listings on ebay all ebay pages just stopped displaying properly. I hope someone can solve this for me, can't live with out Firefox ! Here is a scre… (read more)

While working with my listings on ebay all ebay pages just stopped displaying properly. I hope someone can solve this for me, can't live with out Firefox ! Here is a screen shot: ok that doesn't work... would be nice to be able to share that way  ;)

OK so my whole ebay pages display like this I can't do anything like sign in, browse, etc etc

Home Saved Motors Parts & Accessories

   All Parts & Accessories
   Car & Truck Parts
   Motorcycle Parts
   Automotive Tools & Supplies
   Apparel & Merchandise
   Motors Deals
   My Garage

Vehicles

   Cars & Trucks
   Classics
   Motorcycles
   Powersports
   RVs & Campers
   Trailers & Other Vehicles
   Boats

Fashion Top Categories

   Women's Clothing
   Women's Shoes
   Men's Clothing
   Men's Shoes

Asked by chunter2 3 days ago

Last reply by jscher2000 3 days ago

  • Solved

How do I restore the drop-down arrow in the address bar

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day. Previously, there was a way to restore this by set… (read more)

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day.

Previously, there was a way to restore this by setting a number of "browser.urlbar" options to "False." However, these are currently set at False.

Please advise. Without the drop-down arrow, Firefox is not useful at all.

Asked by nullisland 2 months ago

Answered by Shashank Shekhar 2 months ago

  • Solved

Can you please help me get rid of "Any Search" add on that shows up as soon as I open Firefox?

Hello, I have the latest version of Firefox(?) on my 2014 Macbook Air. I'm using El Capitan 10.11.6 - I'm afraid to upgrade to the latest version. When ever I open Firefo… (read more)

Hello,

I have the latest version of Firefox(?) on my 2014 Macbook Air. I'm using El Capitan 10.11.6 - I'm afraid to upgrade to the latest version. When ever I open Firefox, the following extension pops up in the search window: http://search.anysearchmanager.com/?_pg=32305279-EF96-58E8-AD0D-5C619AE6B900&affid=A112H_set_bfr_H&type=h. I have tried several trouble shooting techniques, but I can't find it listed in my files or extensions, so that I can delete it. Also, I have Webroot, but when I do a scan, it doesn't show up. Thank you in advance for any assistance or information you can provide.

Regards, Marie Hatosky

Asked by meezy64 4 days ago

Answered by OBW47 3 days ago

  • Solved

Firefox search contest 2020??

Just ran a search in the address bar and was taken to this "Firefox search contest 2020" page. Never happened before and I assume it's a scam, have checked my add-ons and… (read more)

Just ran a search in the address bar and was taken to this "Firefox search contest 2020" page. Never happened before and I assume it's a scam, have checked my add-ons and plugins but I don't see anything suspicious. Is this something to be concerned about?

If helpful, the url for this page is: https://sweetrelxme16.live/2262313374/?utm_campaign=QPF8euu28II5lw7O2iHhCugVqK5RzfdNsTpLaMM91qY1&t=main9_f90c820c180a04261c8d0973930afd&f=1&fp=4e4lHv53VRFsZD7g8DH8cHoGoZqhKuVVuUJjMi0vd9MavAzv9Ra8r35cGpaMIxPQMRUMvVHb0l82DIdO3468J0I1IGraOutgrge%2Bq9NWJxSgTtCArhRG9wrtn5m01%2Bx0n3MmjZiSV6rdotDp1uZK3X%2FC73QNaXrVEwU6oP9mIPSfJK%2B9iUDEhYFO3CUB0gqNmsYjipzEBg99p%2B0M3CKQbwifntTBZHvPFeMpyKOWKE7SKgze%2FpKn5JZBWY3pSSBh4y1pXXC3eYKb2LhL2ZoH4%2BWQ9hbMgWcybfFg5BkLBtWg1kwuZsikClxevJtm60RKV7prd51JiGjLrzf%2FNTDqxdrpwU2A0t4hnMG%2FGjpBHkvqc7jsROicHRQJdXvl6Xw%2BK1B4QHr4OdFM%2BRtvtMIuVoWNw3847b%2Bz5EijdBw1lIcKWD54y5Ykl2UHIWkWE3GJ0k%2Boz0qwm%2Bjks2VWfUk1dLIjwzZZ67mP3%2BIlzBvpAGyhYi%2FWISpYwui97wQ8U53uQKjnBTYIz1WN5e6HZkKCRHJTfzo%2FYcUJhu%2Fk4HDS04VDapoV6VLpeDv4JHDFP3AcqH5EPLVv648vIOUc%2B27TQByyZx70ORGYyOztbMH6xU0v%2B%2FM6DLecFWnHAPkQ8X%2Fk1igvbBNx8cPPUGQOchdh9Y1Hc7nm%2F4mZ%2BHsCVI5oeT%2FX7TJ15lDFHvc7uVp7J61DCWuWlQdtwjhqXu7Ms0k45AQQwlDJe4XvNbuDOTcti8QfPQw0zMaHTsoH6KjWUiBG6Qlk5UE4apuslT%2BVS8%2FhGlqRo190rqmBhsp3GLn%2B%2FkX8eoNQBK5adrrme1vjyuDFwg3XB1E0E9FY5RGGQuCmS2NgJ5NY1epvc0bT8qUYVwoKESw3dxc0I8oaHXm8pjJotg8dJ9p18vFzQfENSQ1Lif%2FXLA3qsLDDGOeLC5KQwPTUDb%2Bbwt5MjbLFbi09eakKIqSw1T6jyb6AzUIbIYU9CobdiZXlqXR1faA65a%2Bb49rHlYpFMsmtVMGAZGJ6GRcpqgidhwUeEfDWptpsKYjjcWxDXhB3bu93CuigV8dR%2FobTpbwwGmyFCtClfyPoqFgQ57R83bMHQta0ufdOf5rN%2BN%2BUUcgassNy4H84lggSNKjX1Tfle8JYPE8P850TKT8zL0qRyVHs9cq5ng7k%2FQl3TB847FICfrcWLUcxAU5Ed5hGOBPMcjGbc1pABVRV9%2BIivKKTvd06vBei1U27t1QJnlPCRub9A1wI2MEwWlJijoNtXlXN1odzAUFPLHNLG%2B3OjI80qmpNeUJoxRmfUN%2B%2BohI9hbzBle58Ij9659u%2FRIvLRx5Cs96YiHAeFadW%2FDvWvDJh3TzYhc798ZMqiB4KIcFtttKF8siLLCWSmhOmvNl0xVlAZBjrv%2Bs7beWbDKa2

Asked by paulcharlesworth 4 months ago

Answered by FredMcD 4 months ago

Youtube viewing corrupting firefox/windows 10

I seem to have a 'bug' being introduced through firefox when I view youtube videos. it does not happen right away, it takes a few videos to happen. The partial solution I… (read more)

I seem to have a 'bug' being introduced through firefox when I view youtube videos. it does not happen right away, it takes a few videos to happen. The partial solution I have found so far (having done this twice so far in almost as many days, and about to do it a second in one day.) is to do a complete uninstall of firefox, then do a windows defender offline scan (which seems to knock out whatever is left in the machine, it won't tell me what was found.) then to come back into win10 and doing a clean install which seems to work well enough (having multiple tabs open [I do miss being able to have large numbers of open tabs and not having my machine going nuts]) till I break down and check the youtube channels that I like to keep up with. main noticeable symptom is my machines cooling fan going into 'hyper' drive, then checking task manager and finding firefox using almost two gigs of memory and 40+% of cpu capacity. As I type this, with just one tab open, firefox is showing 563.3 MB and seven (7) sub? programs running. Before this latest flair up, for one tab open it would be under 400MB and five programs running?

Add-ons I run on Firefox: uBlock Origin, Adblock Plus, and DuckDuckGo Privacy Essentials

My system: AMD A9-9425 RadeonR5,5 Compute Cores 2C+3G 3,10GHz

                   8GB of ram 7.45 usable
                   WIN 10 Home Ver. 1909         {64 bit}
                  OS Build 18363.997

Asked by rrtreerat 6 days ago

Last reply by rrtreerat 5 days ago

Firefox full crash

Basically since about 15-30 days ago my firefox has been constantly crashing when I open new tab or even simply a link to a website... the more 'power consuming' process … (read more)

Basically since about 15-30 days ago my firefox has been constantly crashing when I open new tab or even simply a link to a website... the more 'power consuming' process is the more likely it will crash. Simply browsing stuff has nearly 0 likelihood of crashing. The frequency varies - something like youtube or steam game browsing will crash with extremely high frequency and will work fine after reopened. Some text based websites will barely ever crash the firefox.

What happens is either instant crash(most frequently) or infinite 'not responding' with the solution being task manager end process.

Either way it happens - reopening browser reopens all tabs that were open.

What I tried: 1) Cleared cache 2) Disabled all extensions. 3) Tried checking about:crashes - 0 reports there in last 30 days... meaning whenever I crash no actual crash report comes in.

I am using chrome at the same time and it has 0 crashing issues under similar circumstances.

Asked by praetorians20002 1 week ago

Last reply by cor-el 6 days ago

WHY FIREFOX RE-SETTING MY DEFAULTS WHEN I MAKE IT MY DEFAULT BROWSER, IT IS TAMPERING WITH MY EMAIL, MY PDF ..

I don'tr know what this would fall under. So I chose other I cannot use this browser anymore. At first I thought it was web root, because on the options page it said, "th… (read more)

I don'tr know what this would fall under. So I chose other

I cannot use this browser anymore. At first I thought it was web root, because on the options page it said, "this browser is run by this organiztion" or some such crap. and if I click on it, it said webroot.

I CONTROL THIS, I AM THE ORGANIZATION. SO I GOT RID OF WEBROOT.

Once again, when i made FIREFOX THE DEFAULT, IT CHANGES ,MY OTHER DEFAULTS. THIS IS A NIGHTMARE, I DON'T KNOW OF ANYONE WHO WOULD USE A BROWSER THAT DOES THAT. iT CHANGES MY PDF FILES INTO LITTLE ICONS OF FIREFOX AND IT DOESN'T GO TO MY EMAIL WHEN I CLICK AN EMAIL LINK IT GOES TO A BOX. I NEVER SET A THING TO DO THAT. I LOOKED ALL OVER THE SETTINGS, AND I CAN'T TELL WHAT IN THE WORLD WOULD CAUSE IT TO DO THAT. I JUST END UP HAVING TO USE CHROME, WHICH IS LIKE TELLING THE WORLD WHAT YOU ARE DOING; SHAME ON YOU FIREFOX, THIS IS A SCREWY AND VERY BAD THING.

Asked by GINAHERE 1 week ago

Last reply by Chris Ilias 1 week ago