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Firefox browser on windows 10 forgetting recent sessions after update (of firefox)

My windows 10 is forcing me to update windows. If i ignore the warnings. it just kills my unsaved work and restarts my computer. To make it worse. After I start Firefox a… (read more)

My windows 10 is forcing me to update windows. If i ignore the warnings. it just kills my unsaved work and restarts my computer. To make it worse. After I start Firefox again is starts to update too. And after the update all my Open tabs and session info is completely killed. The first time it was annoying. be now it is a reason to go back to an other browser. The last time i checked i was still the owner of my laptop. and not Microsoft and not Mozilla!

If this bug is not fixed I uninstall Firefox. I need a browser i can rely on. not just doing what it wants.

M

Asked by SmartThinker 20 hours ago

Last reply by FredMcD 19 hours ago

bycelebian

hi, i'm following a lot of guides to get rid of bycelebian.com redirect (at every pc startup a firefox session appears with a random page redirected from the bycelebian.c… (read more)

hi,

i'm following a lot of guides to get rid of bycelebian.com redirect (at every pc startup a firefox session appears with a random page redirected from the bycelebian.com website) but without success.

how can i remove this odd firefox calamity?

thank you!

Asked by barbatil81 1 day ago

Last reply by FredMcD 1 day ago

Malwarebytes reports Firefox.exe as a trojan attempting to contact a separately reported bad IP address

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address 167.71.99.170 (https://urlhaus.abuse.ch/url/348428/), which apparently mi… (read more)

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address

167.71.99.170 (https://urlhaus.abuse.ch/url/348428/),

which apparently might be bad?

Interestingly, the above urlhaus link initially reported the hit on the IP address per a Pascal Geenens (@geenensp on twitter) who writes for a security blog at

Thanks to any and all who might be able to help!

-Log Details- Protection Event Date: 6/4/20 Protection Event Time: 4:18 PM Log File: 920f76a0-a6a0-11ea-9633-00ffc7e81200.json

-Software Information- Version: 4.1.0.56 Components Version: 1.0.920 Update Package Version: 1.0.25022 License: Premium

-System Information- OS: Windows 10 (Build 18362.836) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0

-Website Data- Category: Trojan Domain: IP Address: 167.71.99.170 Port: 443 Type: Outbound File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe


(end)

Asked by thompson.g 2 months ago

Last reply by the-edmeister 3 weeks ago

My Firefox Browser Is Being Accessed Remotely and cetain formerly secure websites are changed to insecure. I need help in securing my MAC IOS

A group of experienced hackers have made my devices their target. They continue to remove any security I try to place on my computer, i.e., downloading developer apps wh… (read more)

A group of experienced hackers have made my devices their target. They continue to remove any security I try to place on my computer, i.e., downloading developer apps which allow them to administer the computer and devices.

They have maliciously targeted my business and sabotaged a lot of my apps so that they will not work. Going to the "Authorities" is a waste of time. so I will not discuss this.

I need help in tracing the street trash thugs who continue to access my computer, place malicious malware and worms on my computer so that it will not function at his required level, and replacing bonafide adds with fake apps so that they can control and conduct surveillance on all of my Apple Devices.

I have reported this problem to Apple and they are worthless. Not enough training, and the service is inferior.

I need upper level technical support to identify how they are manipulating my browsers so that they provide absolutely no security.

Malwarebytes is manipulated, Avast as well, and they have downloaded an app that allow them to share my screen and collect all of my passwords as they are individually entered.

Asked by expertsbk 3 weeks ago

Last reply by FredMcD 3 weeks ago

My Browser deleted itself and left a folder of old files on my desktop, WHY?

My Firefox Browser deleted itself somehow and microsoft edge took over as the default browser. I clicked on the browser in my task bar and a grey error box came up and s… (read more)

My Firefox Browser deleted itself somehow and microsoft edge took over as the default browser. I clicked on the browser in my task bar and a grey error box came up and said the short cut needed to be removed because foxfire.exe was not found. Then on my desktop I had a new folder called "Old Firefox Data".

I had a issue yesterday where I downloaded 2 Viruses (in a zipped folder) off the firefox secure transfer app because I thought it was a contract for work. My virus scan software removed the 2 trojan viruses and corrected the unauthorized changes to my computer.

How did the entire Firefox.exe disappear? Do I still have a problem? Thanks in advance!

Asked by nytxalamo 1 month ago

Last reply by FredMcD 1 month ago

What is the proper procedure for reporting malicious links in Firefox Send?

I tried to post this question in the correct forum, but there is no option to choose Firefox Send as a product when asking a question. The Firefox Send forum at https://s… (read more)

I tried to post this question in the correct forum, but there is no option to choose Firefox Send as a product when asking a question. The Firefox Send forum at https://support.mozilla.org/en-US/questions/firefox-send appears to be empty and I didn't see a way to post there directly.

An email account at my school district was recently compromised and had sent out 122 malicious phishing links via Firefox Send before we stopped it and took control of the account back. I have the list of malicious Firefox Send links and I'd like to share them with the proper people at Mozilla so something can be done.

The files are all password-protected archives (I know the passwords) that contain malicious VBS files which have their code heavily obfuscated. I haven't yet tried to figure out what the VB scripts do - I was hoping a cyber security professional would be willing to take a look.

Someone please contact me so I can at least try to get the files taken down.

If I were to make a feature request for Firefox Send, it would be to add a button to report a file as malicious.

Asked by Brian G 1 month ago

Last reply by McCoy 1 month ago

Need different bookmarks on different pcs

If I don't want the same Firefox bookmarks on every device, do I need to create different accounts for each device using Firefox? I avoided creating an account because I … (read more)

If I don't want the same Firefox bookmarks on every device, do I need to create different accounts for each device using Firefox?

I avoided creating an account because I didn't want one pc to override others. Now suddenly my office pc has had the bookmarks taken for ransom because I did not want what they were offering of syncing all my devices.

Will my bookmarks reappear if I create an account for that pc?

Asked by KatKan 1 month ago

Last reply by cor-el 1 month ago

crash problem [I have Report ID]

Hi guys I have been getting crash errors since yesterday. I completely deleted Firefox (and related folders) and installed a new fresh version. But the problem did not so… (read more)

Hi guys I have been getting crash errors since yesterday. I completely deleted Firefox (and related folders) and installed a new fresh version. But the problem did not solve. I have 2 Report IDs:

1- Report ID: bp-53f7a982-8f99-42c4-b182-5d3a50200611 view link: https://crash-stats.mozilla.org/report/index/53f7a982-8f99-42c4-b182-5d3a50200611

2- Report ID: bp-fa282037-879a-490c-9fca-8b50d0200611 view link: https://crash-stats.mozilla.org/report/index/fa282037-879a-490c-9fca-8b50d0200611

Thanks for any help.

Asked by mhzavareh90 2 months ago

Last reply by FredMcD 2 months ago

SERIOUS THREAT OF IDENTITY THEFT

Approximately 2 wks ago I allowed a support tek located in India to remotely access my computer to fix a problem I was having on my computer. After resolving the problem … (read more)

Approximately 2 wks ago I allowed a support tek located in India to remotely access my computer to fix a problem I was having on my computer. After resolving the problem he asked me for my credit card # so he could charge me for fixing the problem, which I had clearly advised him at the very beginning of our conversation I wouldn't give him remote access to my computer if there was going to be a cost involved.

He became very agitated and abusive and threatened to call #411 and report me to whomever answered that number.

In addition, HE REFUSED TO DISCONNECT FROM MY COMPUTER AND HE REMAINED ON THE PHONE AND IN MY COMPUTER, DURING WHICH TIME I COULD SEE HIS CURSOR MOVING ALL AROUND MY SCREEN!

IT FINALLY OCCURED TO ME THAT I COULD PROBABLY GET RID OF HIS PRESENCE ON MY COMPUTER BY SHUTTING IT DOWN, WHICH I DID. WHEN I REBOOTED MY COMPUTER, MY HOME SCREEN WHICH HAD BEEN LOADED WITH APPROXIMATELY 30 ICONS OR SO NO LONGER INCLUDED THESE ICONS!

NOTHING LIKE THIS HAS EVER HAPPENED TO ME DURING ALL THE YEARS I HAVE BEEN USING A COMPUTER & I AM BESIDE MYSELF WITH WORRY OVER THE POSSIBILITY THAT BEFORE I SHUT DOWN MY COMPUTER AND I COULD SEE HIM MOVING HIS CURSOR ALL AROUND ON THE SCREEN, HE WAS ABLE TO COLLECT ALL MY MOST IMPORTANT INFORMATION ----- BANK ACCT NUMBERS! 401K PLAN! ALL MY SAVED PASSWORDS TO ALL PERSONALL ACCTS! ---- YOU NAME IT, HE MUST HAVE BEEN COLLECTNG ALL OF THIS INFO TO USE AS HE WISHED IN THE FUTURE!

ARE THERE ANY STEPS I CAN TAKE TO PROTECT MYSELF FROM IDENTITY THEFT BY THIS TERRIBLE SUPPORT TEK, SHORT OF DESTROYING MY COMPUTER????!!!! YOUR IMMEDIATE REPLY WOULD BE SO GREATY APPRECIATED. THANK YOU. M.WINTERS.


[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by myrnwin617 2 months ago

Last reply by FredMcD 2 months ago

hackers have complete control of my Firefox and installed their own developer mode with different email address.

Hackers have taken control of my Firefox and are maliciously using developer mode to alter settings and change behavior. They have hidden help/feedback icon so I can't s… (read more)

Hackers have taken control of my Firefox and are maliciously using developer mode to alter settings and change behavior. They have hidden help/feedback icon so I can't send emergency info to firefox. They repeatedly change privacy settings for gmail on firefox to capture/alter my emails. They turn off my google sign in which has protected mode always on so they can load porn, inflammatory politics or foreign crap onto my youtube "recommended videos." They have posed as me and signed up for "developer" software in firefox that manipulates the entire account. They used a different email address and sign in to github on my own computer to do this, and I don't know the email address and can't do this. All of the info in my firefox account is now repeatedly tampered with. They also pose as developers throughout my computer and maliciously change everything. My computer is for an individual, myself who isn't part of any organization and shouldn't have organization "administrators. Can't firefox recognize that these are hackers and eliminate them?

Asked by skywriter321 3 months ago

Last reply by Roland Tanglao 3 months ago

Adware hidden in Firefox Account

I recently observed that when I visit a certain page (not a website, but a certain page in the website), it seems to be attempting to load flashing the "X" repeatedly. Af… (read more)

I recently observed that when I visit a certain page (not a website, but a certain page in the website), it seems to be attempting to load flashing the "X" repeatedly. After a few seconds it stops and within 10 seconds I am then redirected to a scam survey website asking me how satisfied I am with my internet provider. I immediately assumed the worst and ran McAfee scans, cleared cache, Malwarebytes free trial scans and no joy.

Then I logged into another computer and loaded up the same page. Please note instead of logging into Firefox and clicking on my bookmark, I simply went to the website, logged in and went to the page. It is the same link in the end. Nothing happened. I thought it was something wrong with my PC at this stage.

I then decided to log into Firefox to see if that would yield different results. I logged in on the other computer that had not presented the spam yet. I clicked the bookmark and it did it. The spam page loaded. From this I understand whatever is causing the problem is in my Firefox Account data.

I then immediately logged out of Firefox on the second computer, uninstalled it and then redownloaded it. Without logging in, the spam still comes up. I am lost. Neither McAfee, Malwarebytes or AdwCleaner find it.

The link for the spam is different every time, usually ending in ".xyz".

Before the spam was present, the page always had a normal padlock beside the URL. Now,sometimes not always, when the spam is going to come up it has an orange warning symbol and say some elements are not secure, and it says something about images.

The page it occurs on is on eBay, and I have used this site no problem for years. It only occurs on my regional message page specific to my country, not on the message page on "ebay.com".

Any help greatly appreciated.

Asked by g474 3 months ago

Last reply by jscher2000 3 months ago

malweare xyz how can eliminate from firefox mozzilla

from few days any time i'm looking a page an unwanted screen appear something.XYZ i have done reset but nothing change suddently this advertaizing screen appear and … (read more)

from few days any time i'm looking a page an unwanted screen appear something.XYZ i have done reset but nothing change suddently this advertaizing screen appear and i can not go where i want this is the full link https://eu.insidemarketbastognehoraire.xyz/db90cc4414c77df9737380366f9e188d/index.html?ip=2001%3Ab07%3A5d29%3Af7bf%3Aecf6%3A827d%3A99c4%3Abbb&siteid=YjY0NjA4MzQ4MDE1MTg2NDM4OTYjMTU4ODQ5ODgzMkA1NjQ1QF9mZjIzZDVhNzgzMDY1ODA2MGJkNDk3NjBhMGFkZWU4Yw&trackid=202005030940405977

how i can remove from my pc

Asked by emilio43 3 months ago

Last reply by FredMcD 3 months ago

I'm trying to verify if someone stole my browser information under my email address z @comcast.net I'm getting the verifycation email but not able to access

I had several weird things happen this morning with my Mozilla Browser. Ultimately I had to re-download it and I then tried to setup a Mozilla Account to hopefully secure… (read more)

I had several weird things happen this morning with my Mozilla Browser. Ultimately I had to re-download it and I then tried to setup a Mozilla Account to hopefully secure it. When I entered my email address z @comcast.net I received the verification code in my inbox but the new account display gave error code email returned misspelled.

I'm afraid my browser was hacked for my saved bookmark information and access. When I did get it back after rebooting Mozilla requested a new profile so I created "default user - zisses no additional user".

I then went back in and created the support account under the email x @gmail.com - I have attached below both of the verification codes I recieived from trying to create the support account. The zpggre account does not grant me access so can you be sure someone isn't accessing my information with it's use and please let me know what if anything is fraudulent and shut if down?

Asked by zissesrealestate 3 months ago

Last reply by FredMcD 3 months ago

Trojan was downloaded from Mozilla/Firefox Update 04/06/2020

My security software has quarantined a Trojan from an update. Temp\mozilla-temp-files\mozilla-temp-41 is infected with Trojan.Ciusky.Gen.13. The threat has been successfu… (read more)

My security software has quarantined a Trojan from an update. Temp\mozilla-temp-files\mozilla-temp-41 is infected with Trojan.Ciusky.Gen.13. The threat has been successfully blocked.

Asked by fkd001 3 months ago

Last reply by Andrew 3 months ago

How to unistall safe finder?

I don't know how is possible but this program is impossible to delete, so when I wont to search for something, the browser first uses Google as the default then it redire… (read more)

I don't know how is possible but this program is impossible to delete, so when I wont to search for something, the browser first uses Google as the default then it redirects me to yahoo with this safe finder. Ad if I want to search the page of Google (google.it in my case) the browser blocks the connection and says: "Connection broken: potential security risk".

I don't know what to do. The strange thing is that the problem is just on the main browser, if I change with chrome the same is there!

Asked by Mike 3 months ago

Last reply by FredMcD 3 months ago

  • Archived

AMozilla folders in my AppData/Roaming profiles - legit or malware?

There is a folder called 'Amozilla' containing a folder called 'AFirefox' under Users/_____/AppData/Roaming, in addition to the regular Mozilla folder. The Amozilla files… (read more)

There is a folder called 'Amozilla' containing a folder called 'AFirefox' under Users/_____/AppData/Roaming, in addition to the regular Mozilla folder. The Amozilla files are all from 2018 - no recent use. Are these legitimate? Safe to delete?

The regular Mozilla folder contains two Firefox profile folders: one with recent files, the other all from 2018. Safe to delete the defunct profile folder? (I am the only user of this computer.)

Thanks.

Asked by jell 6 months ago

Last reply by IanBJones 3 months ago

Someone keeps changing my log in password. How do I report this?

Several times now I have tried to log in and my password is not recognized. I tried today and after several attempts I clicked on forgot password. But then my password fo… (read more)

Several times now I have tried to log in and my password is not recognized. I tried today and after several attempts I clicked on forgot password. But then my password for my email had been changed as well. I have a hacker! how do I report this to Firefox?

Asked by janiet541 3 months ago

Last reply by jscher2000 3 months ago

malware called jackyhillty.net

Since last week been getting constant warnings about virus (from basic version of Avast) https://jackyhillty.net Ran scans with Malwarebytes, Spybot, but nothing showed u… (read more)

Since last week been getting constant warnings about virus (from basic version of Avast) https://jackyhillty.net Ran scans with Malwarebytes, Spybot, but nothing showed up re this virus. Tried searching on Net but again, nothing. I am baffled. Anyone know about this and how to get rid? screenshot included

Asked by tp3813 4 months ago

Last reply by Wesley Branton 4 months ago