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Facebook issues (yeah, I know...)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so qu… (read more)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so quickly they can't be read. I'm not having this problem on other browsers. Yeah, I know it's Facebook but I'd like to fix it anyway. I'm running OS 11.6.7. The Firefox version is 103.0 64-bit. Any suggestions?



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) as you have macOS 11.6.7.

Asked by brucek 4 months ago

Last reply by Terry 4 months ago

Couldn't access email via Firefox. So I trashed Firefox and can't get Firefox 2. Help

I couldn't get yahoo mail via Firefox2. For some unknown reason had two Firefox icons on dashboard. Both were Firefox, not Firefox2, which I've been using a long time. … (read more)

I couldn't get yahoo mail via Firefox2. For some unknown reason had two Firefox icons on dashboard. Both were Firefox, not Firefox2, which I've been using a long time. Is there some problem? Can't get access to Firefox 2. Thanks for your help

Asked by pdirubbo 4 months ago

Last reply by Dropa 4 months ago

Firefox doesn't show standard MacOS Window options

In most of the apps running on MacOS, you have inside the standard "Window" top menu, a lot of options, like: - Minimize - Zoom - Tile Window to the Left - Tile Window to… (read more)

In most of the apps running on MacOS, you have inside the standard "Window" top menu, a lot of options, like: - Minimize - Zoom - Tile Window to the Left - Tile Window to the Right - Move to <monitor name> ... ...etc

In Firefox (I'm using developer version, 103b), we only get the first 2 options (minimize and zoom). I have set shortcuts to easy move my windows around my monitors, but they don't work in Firefox, because those shortcuts relies on the presence of the menu option "Move to <monitor>".

Is it by design, or is there a way to get this option in the Window menu? I'm attaching the menu clip from Chrome and Firefox to illustrate the issue.

Asked by Fera 5 months ago

Last reply by Sufian Babri 4 months ago

Security alerts

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an… (read more)

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an alert that a certificate for use expired last month. What can I do, or who can I talk to (cannot find any support phone number.

Asked by jimbarbelder 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Desktop browser doesn’t seem to recognize cookie settings

Hi! I have the Firefox browser on my MacBook Pro and I also use the Mozilla VPN. I’ve been trying to sign into my Firefox account for several weeks now and keep getting a… (read more)

Hi! I have the Firefox browser on my MacBook Pro and I also use the Mozilla VPN. I’ve been trying to sign into my Firefox account for several weeks now and keep getting a ‘Cookies and local storage are required’ error message. The problem is that cookies are already enabled. I have tried restarting, updating the browser, doing it with the VPN on and off, listing firefox as an exception, and everything else I can think of. I’m currently entering this on my phone, because the browser also won’t let me sign into my account on my laptop without enabling cookies and local storage.

Any suggestions? I keep getting stuck in a loop.

Asked by shutterbug92 5 months ago

Last reply by shutterbug92 5 months ago

  • Archived

‘why cant I open the application “Firefox” because it may be damaged or incomplete.’

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN IC… (read more)

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN ICON MARKED FIREFOX 2 AND MANY OF MY IMPORTANT BOOKMARKS HAVE DISAPPEARED



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as by "computer" you are running macOS.

Asked by DenaVincent 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Solved
  • Archived

Replacing Firefox 78 for OS 10 El Capitan

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating… (read more)

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating system, so now I can't use Firefox at all. How I do get the old version back?

Thank you, Lars

Asked by larsdrinkrow 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

  • Archived

Add-ons / Plugins / Extentions on Mac OS

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all… (read more)

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

Asked by Donovan 6 months ago

Last reply by Terry 6 months ago

  • Archived

Downloaded the latest version, didn't save both copies, lost last version, now won't run, iOS incompatible, can't get new version iOS.

I need a link to download the last version of Firefox that worked with my iOs 10.11111111... version for my OLD MacBook Pro. (2009)... Can't afford new Mac and newest ve… (read more)

I need a link to download the last version of Firefox that worked with my iOs 10.11111111... version for my OLD MacBook Pro. (2009)... Can't afford new Mac and newest version of iOs won't run on this MacBook... Too old... Same story: need new, no $$$... So, I what I need is a link to the old version of Firefox that I CAN run on my MacBook... One that works with iOs 10.11116 or whatever...

Thanks, humans smarter than me...,

Kate

Asked by leafpeeper 6 months ago

Last reply by James 6 months ago

  • Solved
  • Archived

installed the wrong update

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the bro… (read more)

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the browser version I was using prior to this update?

Asked by cagroup 7 months ago

Answered by James 7 months ago

  • Archived

Recover deleted Cookies and Site Data

Hi, I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible … (read more)

Hi,

I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible to restore that somehow? (also, I'm on a mac) Thanks

Asked by annahansen9009 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

Outlook 365 won't allow document uploads and won't type properly

Up until about a week ago, I could use Office 365 (and namely Outlook 365) without any issue. Then a few weeks ago, typing on firefox (MacOS) misses keys, space's don't w… (read more)

Up until about a week ago, I could use Office 365 (and namely Outlook 365) without any issue. Then a few weeks ago, typing on firefox (MacOS) misses keys, space's don't work, and there will be a random new emails that will open. There is nothing under the keys, nor is there anything under the control or space buttons hindering use.

When I drag/drop or try to upload a file, it won't attach to the email. When force closing, the attachment issue might (keywork might) remedy itself for a minute, but then returns.

The above issues only exist on Outlook 365 on Firefox. I do not have any of the issues when on Chrome or Safari, not any of the apps on my macbook.

Feels Firefox specific due to no issues elsewhere (including while typing this!).

Thanks for any help!



/edit moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section since you mentioned macOS.

Asked by Hadeis 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Firefox 98.0.2/MacOS loads some pages but then blanks them

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia). Repeat-by: 1. Start here: https://www.cnn.com/ That page should load cleanly. 2. Now clic… (read more)

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia).

Repeat-by:

1. Start here:

       https://www.cnn.com/

That page should load cleanly.

2. Now click on "Live Updates", which is the top entry in the middle column of that page, and as of 3 April 2022 11:20 AM EDT takes you to:

       https://www.cnn.com/europe/live-news/ukraine-russia-putin-news-04-3-22/index.html

On MacOS, that page loads and is momentarily visible; then the page/tab it's loaded in goes blank. On Linux, that page loads as expected and remains visible.

Notes:

The problem did not happen with Firefox 88.0.1/MacOS.

The problem does not happen with Firefox 98.0.2/Linux, i.e., it appears to be specific to MacOS.

The problem remains whether extensions are enable or disabled (one a time or all at once).

The problem remains after the cache has been flushed and pages have been reloaded.

The problem remains after Firefox has been (completely) shut down and (cleanly) restarted.

The problem does not happen with Chrome/Chromium on either MacOS or Linux.

The problem also happens on *some* other pages on CNN's site (but not all) and on *some* (but not all) pages of other sites but there doesn't seem to be a pattern that explains which URLs exhibit it and which don't. This suggests that it's not privacy settings or extensions or anything like that, because there's no reason for those to vary from page to page within any one site.

If I'm VERY fast on hitting the "X" that stops a page loading/rendering while in progress, and I get the timing just right, I can catch it before the page/tab goes blank. So it appears that Firefox is in fact fetching all the content and can render it, but then for some reason is blanking the page/tab once that's done.

The attached screenshot shows what the problematic page (from step 2 above) looks like on Linux. On MacOS it's blank, so I didn't include a screenshot of that.

Asked by mramine2016 8 months ago

Last reply by -elison- 7 months ago

  • Archived

Mozilla has bugs, My speakers are not working

Can Mozilla please update and fix the bugs? After downloading new update i am unable to hear sound from my internal speaker on my macbook air. My final exams are around t… (read more)

Can Mozilla please update and fix the bugs? After downloading new update i am unable to hear sound from my internal speaker on my macbook air.

My final exams are around the corner, and I am desperately looking for Mozilla team to respond. I have launched a complaint earlier but no action has been taken. Please fix this issue.

Asked by madehafarooqui 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Solved
  • Archived

Can not switch between Gmail accounts (possible due to new update)

Hi, I recently updated Mozilla browser for Mac today (version 99.0.1, 64-Bit on April 13, 2022). And now I can not switch between my Gmail accounts that I am signed into … (read more)

Hi,

I recently updated Mozilla browser for Mac today (version 99.0.1, 64-Bit on April 13, 2022). And now I can not switch between my Gmail accounts that I am signed into (from the top right icon, switch accounts) all it does is load and bring me back to the default account I have set up. It is a bit frustrating since I have to manually log back in everytime and it was so seamless before.

Any help is appreciated.

Asked by Cillian.Cross 8 months ago

Answered by Cillian.Cross 7 months ago

  • Solved
  • Archived

Disable Autofill

Hi, I cannot find a way to turn off/disable the "AutoFill" setting... it keeps on revealing my email addresses before I've typed them out. I'm not a fan of these securit… (read more)

Hi,

I cannot find a way to turn off/disable the "AutoFill" setting... it keeps on revealing my email addresses before I've typed them out.

I'm not a fan of these security breeches. Firefox is giving the wrong info online about disabling this feature because each time I try to disable in preferences/privacy... there is no "dropdown menu" whatsoever.

Any help on this matter will be most appreciated.

Asked by aaw2799 7 months ago

Answered by aaw2799 7 months ago