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  • Solved

Firefox keep asking me to reconnect the account to sync.

I’ve been using Firefox on my Mac without any issues, but I recently had to erase and reset my Mac. After reinstalling Firefox and attempting to sign in to my account, I … (read more)

I’ve been using Firefox on my Mac without any issues, but I recently had to erase and reset my Mac. After reinstalling Firefox and attempting to sign in to my account, I am unable to sync my data.

When I click “Sign in” and enter my password, I successfully log in. However, it immediately returns to the message “Please sign in to reconnect,” and I am unable to proceed with syncing.

This is the first time I’ve encountered this issue.

On a positive note, I can still see my organized bookmarks on Firefox for iPhone, which were synced from my Mac before the reset.

Asked by ShinjoM 2 months ago

Answered by ShinjoM 2 months ago

  • Archived

Fonts not displayed correctly - prints unreadable jibberish

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to … (read more)

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to chrome and abandon my beloved firefox. The issue has been 'answered' by advanced users to tell people to 'inspect' which font is the issue then check local systems font book for corrupted/duplicate fonts: however this is not a satisfactory response. Context: see screen shot attached for what the jibberish looks like, and a point in the 'inspect' view that I believe (guessing) is involved. System: Firefox 112.0.2 (64-bit), MacOS 13.3.1 (a) (22E772610a) on Macbook Pro (13-inch, 2020, 2 GHz Quad-Core Intel Core i5). This same websites do not have any issue on the same computer viewed on Chrome or Safari. Nor is there any problem on my iPhone on the iOS firefox browser.

Firstly this is not a user-friendly solution for most people, I'm afraid. Opening the inspect viewer is mindboggling for anyone who doesn't code and even for people who do some programming but not for websites (like me), it isn't exactly self-explanatory. I think I've managing to find examples that indicate 'Roboto' seems to be consistently involved in the display issue. Secondly, the step for 'fixing' the font that is the culprit - my local system indicates that all fonts are valid and there are no duplicates. I haven't installed manually Roboto as I'm uncertain where to 'safely' get the font from and my computer is owned and managed by my workplace - with overly strict administration/security rules so if I f-up a download of something dodgy my IT service will blacklist me and revoke my admin access... ** which would mean I'd be unable to do my job!**. I wondered if perhaps there is some security setting due to that, which stops website from loading the fonts they choose? From previous 'solutions' it said that having Firefox preference set to "allow websites to choose their own fonts..." should mean the websites can load as needed. If indeed I must manually download fonts for each and every instance that Firefox fails to display text legibly that is equivalent to Firefox being unusable. I'm clearly frustrated and it's because I love FIrefox and the ethos behind it all so leaving for Chrome would be very sad indeed! Help and a solution for normal users would be so very much appreciated. Also where can I properly lodge this issue with peeps who fix things? There are issues of this kind going back years and for both Windows and Mac Systems so it's not a one-off problem but a recurring one! Please pretty please, people who do the magic that makes Firefox - fix this issue... Thanks for reading my rant and for any helpful responses. Cheers, Megan

Asked by megan.ej.campbell 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Firefox working

hi fellas i just bought macbook air 2012 in which OS is high seara and with no updates i want to ask that firefox works on older version like high seara ? anyone wit… (read more)

hi fellas i just bought macbook air 2012 in which OS is high seara and with no updates i want to ask that firefox works on older version like high seara ? anyone with personal experience?

Asked by Sami Awan 5 months ago

Last reply by James 5 months ago

  • Archived

Zoom meetings stopped opening through the link in firefox

Hi there, Zoom meetings used to open via the Firefox browser (e.g., you get a zoom invite via email, click on the link, it opens a page in firefox that says "Launch Meeti… (read more)

Hi there, Zoom meetings used to open via the Firefox browser (e.g., you get a zoom invite via email, click on the link, it opens a page in firefox that says "Launch Meeting." But now it doesn't work. Nothing happens. Why? At one point Firefox put up a message that asked me to choose something and I did, and after that, it never worked again.

I can get into my zoom meetings using their meeting number and password through the zoom app, but it's more convenient to just click on their link in emails and open it within the browser.

Help please. Thanks in advance. I am using MacOS HighSierra 10.13.6, i cannot go any higher on this older mac. Firefox version is 115.7.0 esr

By the way, this version of Firefox allows me to use the internet without messages from websites telling me my browser needs upgrading. For ex., google chrome browser will not update anymore on HighSierra and my banking website and others do not perform properly with Chrome. But they are ok with Firefox. So thanks for this.

Kathy



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by kathyrou2 11 months ago

Last reply by jonzn4SUSE 11 months ago

Force a scrollbar on a page that has none ( but still has info leow bottom of screen)

I need to fora a scrollbar on a page that "pops up" but lacks scrollbar handelsbanken ( owner of the page) is not helpful Firefox 115.13 64 bit /edit: moved threa… (read more)

I need to fora a scrollbar on a page that "pops up" but lacks scrollbar

handelsbanken ( owner of the page) is not helpful

Firefox 115.13 64 bit



/edit: moved thread from Firefox for iOS (iPhone/iPad) to Firefox section as this appears to be about Firefox on macOS.

Asked by tsar.peter 5 months ago

Last reply by cor-el 5 months ago

Firefox and Mac OS sequoia

There are reports of conflicts between Firefox performance and Sequoia, how to resolve it? I would like to update from my current MacOS and I‘m not willing to give up Fir… (read more)

There are reports of conflicts between Firefox performance and Sequoia, how to resolve it? I would like to update from my current MacOS and I‘m not willing to give up Firefox as my primary browser. Could I get advice when it‘s save to update? Best regards RB



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by drreinhardberger 1 month ago

Last reply by Paul 1 month ago

restore previous session

The "restore previous session" function stopped working today. My privacy and security sessions are set to REMEMBER HISTORY. I have restarted my Mac. I have the latest ve… (read more)

The "restore previous session" function stopped working today. My privacy and security sessions are set to REMEMBER HISTORY. I have restarted my Mac. I have the latest version of Firefox. Why does it no longer work?

Asked by jsalon 1 month ago

Last reply by cor-el 1 month ago

  • Archived

PRINTING FONT

When printing - print font continually changes. Is there a way to set the print font ? When accessing print option, it is necessary to go in and out of print mode t… (read more)

When printing - print font continually changes. Is there a way to set the print font ?

When accessing print option, it is necessary to go in and out of print mode to get the page to print in desired font. Why is this happening, and is there a way to select a specific font where all printing will adhere to?

Thank you for your time.

Asked by Jemmma 6 months ago

Last reply by Jemmma 6 months ago

netflix incompatibility with firefox?

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. … (read more)

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. thanks

Asked by Bob410 1 month ago

Last reply by Bob410 1 month ago

Profile Data Lost

Hello! Ok, first of all, I know I did something really stupid. Firefox was not loading for me, so I used Clean My Mac to uninstall it and reinstall it. I did not realize… (read more)

Hello!

Ok, first of all, I know I did something really stupid. Firefox was not loading for me, so I used Clean My Mac to uninstall it and reinstall it. I did not realize that my profile information (bookmarks/passwords) was saved locally, and I didn't back anything up.

I know! Very stupid. I've already tried using a data recovery software, and that did not help at all. I think my original profile data might be lost.

However, I have sync on, and all of the profile data on my phone is still there. Is there any way to transfer all of my bookmarks and passwords from my phone to my desktop?

Asked by leilausaad 5 months ago

Last reply by jonzn4SUSE 5 months ago

Compatibility with MacOS big Sur

i have bought another mac 2013 with big Sur system installed and i am not seeing firefox in the app store ? is there any solution how can i get in my mac ? … (read more)

i have bought another mac 2013 with big Sur system installed and i am not seeing firefox in the app store ? is there any solution how can i get in my mac ?

Asked by Sami Awan 4 months ago

Last reply by James 4 months ago

  • Archived

youtube Ad blockers violate YouTube's Terms of Service - i have no adblockers on this NEW firefox on imac

youtube: Ad blockers violate YouTube's Terms of Service - i have no adblockers (extensions) on this NEW (installed 10/19/23) firefox on imac or on my macbookpro (which st… (read more)

youtube: Ad blockers violate YouTube's Terms of Service - i have no adblockers (extensions) on this NEW (installed 10/19/23) firefox on imac or on my macbookpro (which still allows me to watch youtube).




/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your iMac and macbook.

Asked by villager 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Saved passwords

Hi I'm on Ios I forgot a password so went to keychain access where I can normally find saved passwords. It wasn't there. I then went to Firefox preferences and found it t… (read more)

Hi I'm on Ios I forgot a password so went to keychain access where I can normally find saved passwords. It wasn't there. I then went to Firefox preferences and found it there, for copying. There was no password required. That means if I leave my computer on and someone comes past, they can look at saved passwords, and that is a real security issue. I may stop using firefox because of this. Is there a setting to make it more secure? Cheers Martin

Asked by charltonlaggan 1 year ago

Last reply by Terry 1 year ago

  • Archived

Facebook no longer loads in Firefox on my Macbook Pro

Facebook will not load on my Macbook pro anymore. I've been using Facebook on my Mac for many years, no problems. About 2 months ago, it stopped loading: "Gah, your t… (read more)

Facebook will not load on my Macbook pro anymore.

I've been using Facebook on my Mac for many years, no problems.

About 2 months ago, it stopped loading: "Gah, your tab crashed."

I went through all the self-help tips, clearing add-ons etc, clearing cache, making sure Firefox and IOS are up to date, etc., nothing works.

I've now migrated to Safari but miss Firefox.

Asked by JonS 9 months ago

Last reply by JonS 9 months ago