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Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. … (read more)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

Asked by zach.cannon 2 months ago

Answered by George Kitsoukakis 2 months ago

  • Archived

How do I disable passkey support?

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a passwo… (read more)

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a password. How do I disable passkey support in Firefox?

Asked by Shad Sterling 1 year ago

Last reply by Piterk 1 year ago

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Website Claim I'm Using a VPN When I'm Not

I am on Firefox Developer Edition 120.0b9 (64-bit macOS). Using sites like whatismyip and whatismyipaddress, I am seeing that I have a VPN or Proxy enabled. When I use Ch… (read more)

I am on Firefox Developer Edition 120.0b9 (64-bit macOS). Using sites like whatismyip and whatismyipaddress, I am seeing that I have a VPN or Proxy enabled. When I use Chrome, I don't see this. I went through all the settings and turned off anything that could even remotely be related, and still get the same results. Does Firefox have a built in VPN that I am unaware of? Is there a way to turn it off?

Asked by mlfusco97 1 year ago

Answered by mlfusco97 1 year ago

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Facebook Messenger popup won't close

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close d… (read more)

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close doesn't do anything and the message stays on screen The only way to get it to close is to log out of Facebook and then log back in again. Is this a bug in this release?

Asked by cs14 1 year ago

Answered by cs14 1 year ago

  • Archived

www.undefined.com? Message just appeared on home page saying cannot connect to www.undefined.com?

Hi Friends.... This morning logged into my website as usual and this message appeared on the home page. I have not checked the link as it seems potentially malicious ... … (read more)

Hi Friends.... This morning logged into my website as usual and this message appeared on the home page. I have not checked the link as it seems potentially malicious ... It does not appear when visiting my site on Safari. I have emptied the cache I have been through troupbleshooting mode I have reinstalled Firefox and it still is there..

How to rid myself of this

All help gratefully received Graham

Macbook pro 2017 OS 12.7 Firefox 125.03

Asked by gb32 1 year ago

Last reply by TyDraniu 1 year ago

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Delete an account with a lot of personal information on there

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and… (read more)

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

Asked by viettu.vohoang 2 years ago

Answered by James 2 years ago

  • Archived

How do I block a specific website?

I am trying to block myself from checking on my old employer's website, and I need to block myself from being able to go to their web page. How do I block a specific web… (read more)

I am trying to block myself from checking on my old employer's website, and I need to block myself from being able to go to their web page. How do I block a specific website? I do not want to access this site, and I find myself checking the site. I sound nuts, I know. But this is for my own good.

Asked by Sean Curran 1 year ago

Last reply by Agent virtuel 1 year ago

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  • Archived

Exception is not respected

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced track… (read more)

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced tracking protection off" and "You have granted this website additional permissions". This website uses cookies to recognize my computer and not to require a one time password. However, when I close Firefox despite the fact that the website is on the exception list, cookies are deleted and I have to keep re-entering the one time password. I did turn of the checkbox for deleting cookies when Firefox is closed and now I am no longer asked to enter the OTP after Firefox is closed.

I assume this is a bug. Does anyone else experience similar issues? Is anything I can do about it and be able to use the exception list as intended?

Thanks.

Asked by Sue 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

x.com

I cant log into x.com. Whether tracking is set to strict or not. I just get the same error. I have tried re-starting my browser and computer. I currently have it set to s… (read more)

I cant log into x.com. Whether tracking is set to strict or not. I just get the same error. I have tried re-starting my browser and computer. I currently have it set to strict and have it turned off for this site. Why cant I go to this web site?

Asked by Michael 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Youtube not showing the full bottom of the video

Sometimes when I go to click on songs on YouTube it doesn't show the whole bottom part of the video's screen. It has some of it but does not show the fullscreen mode opti… (read more)

Sometimes when I go to click on songs on YouTube it doesn't show the whole bottom part of the video's screen. It has some of it but does not show the fullscreen mode option to click on. When i open up Chrome it's fine. I'm using the newest update of Firefox.

Asked by Camisha Taylor 1 year ago

Answered by Camisha Taylor 1 year ago

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  • Archived

Access to my banking site td.com no longer works with latest version

I can no longer access my online banking at td.com - the server returns the following message: "Bad Request - Your browser sent a request that this server could not under… (read more)

I can no longer access my online banking at td.com - the server returns the following message: "Bad Request - Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

The online banking works normally with Safari. Please help me fix this quickly.

Thank you.

Asked by brian321 1 year ago

Answered by brian321 1 year ago

  • Solved
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Just did a factory reset on my computer and can't access my old firefox account.

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email. All my bookmarks and extension set up… (read more)

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.

Asked by Froggy_D 2 years ago

Answered by cor-el 2 years ago

  • Solved

Nothing showing up in bookmarks toolbar

Hello, I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem i… (read more)

Hello,

I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is, although the space for the bookmarks toolbar appears when I click "always show" (and disapears when I select "never show"), I see nothing. Nothing shows up in this space and so I have to go menu diving to get to my bookmarks. Do you have an idea how to fix this?

Asked by phil.cassel 1 month ago

Answered by t.r.ernst 1 month ago

  • Solved

Remove "translate selection" from context menu

I don't know why, but when I browse pages in English, the context menu offers to "translate selection into Hebrew". This is weird and totally unwanted. I don't know how… (read more)

I don't know why, but when I browse pages in English, the context menu offers to "translate selection into Hebrew". This is weird and totally unwanted. I don't know how FF decided that I need translations, and specifically to Hebrew!

In the settings, my preferred language is "English (US)". In "translation settings", the list of "Translation will happen automatically for the following languages" is empty, and the list of "Translation will not be offered for the following languages" has Hebrew and French. (I would add English but I don't see how.)

Is there a way to just remove this translation option from the context menu?

Asked by gidiav 2 months ago

Answered by Agent virtuel 2 months ago

  • Archived

Firefox not showing/displaying Yahoo! Comments

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo!… (read more)

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo! Comments is viewed but upon clicking on Comments, it just disappeared. It happens in any Yahoo! article with Comments. I used Safari to see if I experience similar issue but Safari is able to show/display Yahoo! Comments upon clicking on them. I have no other browser plug-in or app in Firefox preventing Yahoo! Comments from showing, it seems to be a Firefox JavaScript issue.

Asked by Rob 1 year ago

Last reply by George Mtntrainman 1 year ago

  • Solved
  • Archived

Correct syntax for privacy.fingerprintingProtection.granularOverrides?

Hello, I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites … (read more)

Hello,

I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites by setting privacy.fingerprintingProtection to "true" and entering "+JSDateTimeUTC" in privacy.fingerprintingProtection.overrides in about:config.

Now according to docs, privacy.fingerprintingProtection.granularOverrides "can be used to add or remove features on a domain granular level if privacy.fingerprintingProtection is enabled," but I can't figure out how to get it working.

Any input is appreciated.

Asked by RSizington 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

BookMarks all have disappeared

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it… (read more)

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it should in the help instructions. I do still have my Bookmarks tab on my tool bar. When I click on it I get a pull down menu, which does have a Manage BookMarks bar. However it is not at the bottom of my pull down menu, but at the top. When I click on the Manage BookMarks bar, instead of getting an Import and Backup Button, my pull down menu disappears, so I can not select Restore to use to get dated backups.

In the same way, I can not create new Bookmarks. When I click on Bookmark Current Tab, instead of getting the white box to enter instructions, the pull down menu disappears, just as it does when I click on Manage Bookmarks. I have never had this problem with Firefox before in all the years I have used it. I have no idea what has happened.

Asked by mintor2 4 months ago

Last reply by NoahSUMO 4 months ago

  • Solved
  • Archived

Home Page shortcuts

I set up my Home Page with 3 rows of my own shortcuts (sponsored shortcuts are turned off). All were pinned and alphabetized. If I go a couple hours without using Firefox… (read more)

I set up my Home Page with 3 rows of my own shortcuts (sponsored shortcuts are turned off). All were pinned and alphabetized. If I go a couple hours without using Firefox, about half of my shortcuts will have been replaced with others. None will be in order. Have tried setting up the Shortcuts several times, is really getting exasperating. Is there a simple fix in about:config?

Asked by dkxkee 1 year ago

Answered by dkxkee 1 year ago

  • Solved

My location according to AccuWeather says I'm in Portland Oregon, but I'm not even in the U.S.

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I f… (read more)

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I found earlier, but the only drop-down for my city was another city in the US but none in any other countries. So now I can't change my location. How do I change my location? It wasn't like this yesterday and I have no memory as to how it became "Portland, Oregon" since last night. I don't even have a VPN so it isn't that. How do I change it back to my area without using my exact location?

Asked by jf 1 month ago

Answered by Paul 1 month ago