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  • Archived

How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Asking for password.

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which o… (read more)

Firefox is asking for a password but I dont have one, (using a 2012 imac). I'm locked out of using my computer. Started 3 days ago and I entered 3 false passwords which opened a window allowing me to quit but now it doesnt matter how many false passwords I enter it wont allow me to access my computer.

Asked by colin59 1 year ago

Last reply by colin59 1 year ago

  • Archived

how to switch from extended support to standard release?

I started using Firefox ESR a while ago when I had an older version of Mac OS. Now I am running High Sierra (OS 10.13) and I think I could use the standard release of Fi… (read more)

I started using Firefox ESR a while ago when I had an older version of Mac OS. Now I am running High Sierra (OS 10.13) and I think I could use the standard release of Firefox, which may have newer features supported. How do I switch to that?

Asked by carl 1 year ago

Last reply by Terry 1 year ago

  • Archived

Did Not Connect: Potential Security Issue

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I'v… (read more)

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I've tried resetting the proxy, clearing cache, reinstalling Firefox, nothing works. If this continues I'll have to definitely move to another browser - with which I have no problem accessing those sites... Help please? Thanks

Asked by fannyvessaz 1 year ago

Last reply by fannyvessaz 1 year ago

  • Archived

Restore lost extensions (after using "Troubleshoot mode")

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved t… (read more)

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved those problems (I believe "Troubleshoot mode" might be the same as "Refreshing" Firefox, from what I've read -correct me if I'm wrong) . I'm on Firefox 98.0.2 on a Mac.

Following that I quit Firefox and opened it again the normal way which I assume means it went into the normal mode as before, but I realized all my extensions were gone! Reading through some older postings I see they're in a profile named "legacy_BAK.profile", and in addition I have recent Time Machine backups, so any files aren't lost, but I guess the simplest way to fix this is to re-install my extensions -but most extensions (inside the "extensions" folder within the profile folder) only have a cryptic numbered name with and .XPI extension. So how can I find out which extensions I used to have, and better yet -is there a quick way to just install everything back again with a single click (installing it from the legacy profile folder, or just moving something over to the new folder etc.)?

Asked by MLA 1 year ago

Last reply by MLA 1 year ago

Unable to SAVE posts on Facebook with Mac, I can with IPhone

I like to save things and later go back and watch on Facebook. Lately I can not save anything. But I am able to save on my I Phone. Have I messed up my settings some way?… (read more)

I like to save things and later go back and watch on Facebook. Lately I can not save anything. But I am able to save on my I Phone. Have I messed up my settings some way?

Asked by BBea03 4 months ago

Last reply by Terry 4 months ago

DRM and Widevine Content Decryption Module

I recently refreshed Firefox and now I am having trouble streaming some news channels from my TV provider. The message I get is "FIREFOX IS INSTALLING COMPONENTS NEEDED … (read more)

I recently refreshed Firefox and now I am having trouble streaming some news channels from my TV provider. The message I get is "FIREFOX IS INSTALLING COMPONENTS NEEDED TO PLAY THE AUDIO OR VIDEO ON THIS PAGE. PLEASE TRY AGAIN LATER."

I went to my Settings under DRM and found some articles on how to watch DRM content. I dug a little deeper and went to Manage Your Plugins and noticed two Enabled Plugins - OpenH264 Video Codec and Widevine Content Decryption Module provide by Google.

Under the Widevine plugin, there is a message highighted in yellow that reads - Widevine Content Decryption Module will be installed shortly.

It's been like this for 2 days and I don't know what to do next.

Asked by ravioli18 4 months ago

Last reply by cor-el 4 months ago

updates on MacOS High Sierra

Why does update not update from 115.0.3 to 115.3.1esr when told to update and continues to throw up update notices? What can be done about it? There an issue with prefe… (read more)

Why does update not update from 115.0.3 to 115.3.1esr when told to update and continues to throw up update notices? What can be done about it?

There an issue with preference panel: security settings. The vertical scroll bar disappears spontaneously to it is hard to scroll down to the memory related control elements.

Asked by Jekillen 4 months ago

Last reply by Jekillen 4 months ago

Amazon Video not playing

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video… (read more)

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video Unavailable- We're experiencing a problem playing this video, for assistance, etc..." I pulled up Chrome and the movies are playing just fine there. I put FF in 'safe mode' and the video is playing, so what does this tell me? If I can play the movie in safe mode why not in regular mode? Keep in mind that I was watching other movies earlier in the day and nothing changed during the day, I didnt download anything new, just business as usual. So what do I do now if the vid plays in safe mode and not the regular mode?

Thanks very much for any help.

Asked by SunnySkyez 5 months ago

Last reply by cor-el 5 months ago

Error #3000 persists

Have consistently had issues with Firefox not playing streaming video. This has persisted through a couple of updates. It was working for a long time on this channel (htt… (read more)

Have consistently had issues with Firefox not playing streaming video. This has persisted through a couple of updates. It was working for a long time on this channel (https://www.twitch.tv/mst3k) but has been failing constantly and had to switch to Chrome to view the stream. Any suggestions for a fix? Dave

Asked by mormedia 5 months ago

Last reply by mormedia 5 months ago

Youtube Inline Playback fail

I am unable to disable the Inline Playback on YouTube when using Firefox ver 115.2.0esr (64-bit). The Inline Playback is set to : Off But when hovering the mouse … (read more)

I am unable to disable the Inline Playback on YouTube when using Firefox ver 115.2.0esr (64-bit).

The Inline Playback is set to : Off

But when hovering the mouse of the thumbnail video it starts playing the video.

Is the another setting to disable Inline Playback when using Firefox?

martinhb

Asked by bradfieldmartin26 5 months ago

Last reply by bradfieldmartin26 5 months ago

  • Solved

403 Forbidden

UPDATE - - problem solved - - Using Firefox Troubleshooting Mode I found that the problem was ''''caused by an added extension '''' which has been turned off (I hope) … (read more)

UPDATE - - problem solved - - Using Firefox Troubleshooting Mode I found that the problem was ''''caused by an added extension '''' which has been turned off (I hope) One thing I don't understand though is that I fixed this in Firefox but it also fixed it in Chrome. All images show up in both, so how does one browser fix a second browser? I have yet to check Safari but I never use that one anyway, so I'm not going to push my luck! Thanks Terry.

- - - I have a LOT (hundreds) of images that do not show up on many pages and each one is labeled,

403 Forbidden in the Network Monitor.

There are images that do show up on the same pages and the amount varies.

Those are labeled with a green 200.

What causes this and how can I fix it so they all show on the pages?

and do I have to fix each and every one? That would take months.

Thanks

Asked by PwF 5 months ago

Answered by Terry 5 months ago

  • Archived

Keeping a record of all open windows and tabs

I have multiple windows open with multiple tabs on each. Most created before I had a Firefox login (if that makes any difference). I am upgrading my os on my Mac and so… (read more)

I have multiple windows open with multiple tabs on each. Most created before I had a Firefox login (if that makes any difference).

I am upgrading my os on my Mac and somehow either a) keep all the windows with all their tabs open (preferable) or b) easily create some record of what they all are so I could relaunch them if a) is impossible.

How can I do this?

Asked by l569 6 months ago

Last reply by TechHorse 5 months ago

  • Archived

How to best organise tabs without keeping windows/tabs open all the time

Let's say I have 20 windows open, each with 30 tabs on. Instead of these windows consuming resources and sitting open, I want a really, really easy way of "saving" each … (read more)

Let's say I have 20 windows open, each with 30 tabs on. Instead of these windows consuming resources and sitting open, I want a really, really easy way of "saving" each window as is (as they're organised by topic), closing them, and then by hitting just a couple of buttons voila, I can see all the potential windows, select what I need and have it open, and easy to shut again in reverse.

How can I do this? I can't make head nor tail of Firefox bookmarks - have examined the menu option, have read the articles, still as clear as mud. For example, "save all tabs" doesn't seem to mean save all tabs, it just means save tabs in the window you've maximised. Then after creating its own folder in Bookmark menu, when I added a new tab to it I thought that would update. It doesn't. Then I manually did another "save all tabs" for that menu - and the new tab didn't appear.

I don't even know if Bookmarks is the way to even attempt what I'm trying to do here in my question. Does anyone have any great tips on how to minimise the firefox window clutter, but have it really accessible easily?

Thanks.

Asked by l569 6 months ago

Last reply by t.r.ernst 5 months ago

  • Archived

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens link in BOTH current tab and a new background tab.

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens the link in BOTH current tab and a new background… (read more)

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens the link in BOTH current tab and a new background tab. This has started occurring in the last few days (mid Aug 2023). This is especially a problem when viewing CraigsList where it was very helpful to be able to cmd-click on links of no interest to mark them as "read" while remaining on the main list page. Now it is necessary to back up to previous page (main list) after clicking on each link... Is this perhaps a recent change (I had auto-update turned on)?

Asked by garth4 6 months ago

Last reply by zeroknight 6 months ago