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  • Archived

Primary Password

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have… (read more)

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have no idea what that might be. Does anyone know if there is any way to recover the passwords please?

Asked by linda132 8 months ago

Last reply by linda132 8 months ago

Updating my Firefox browser.

When I look at about Firefox it says I'm up to date - but it's only version 115.18. How do I update further? I'm starting to get messages that my browser is no longer sup… (read more)

When I look at about Firefox it says I'm up to date - but it's only version 115.18. How do I update further? I'm starting to get messages that my browser is no longer supported.

Asked by tyhaller 2 months ago

Last reply by James 2 months ago

  • Archived

Amazon Video not playing

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video… (read more)

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video Unavailable- We're experiencing a problem playing this video, for assistance, etc..." I pulled up Chrome and the movies are playing just fine there. I put FF in 'safe mode' and the video is playing, so what does this tell me? If I can play the movie in safe mode why not in regular mode? Keep in mind that I was watching other movies earlier in the day and nothing changed during the day, I didnt download anything new, just business as usual. So what do I do now if the vid plays in safe mode and not the regular mode?

Thanks very much for any help.

Asked by SunnySkyez 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Whether iMac will continue to install Firefox updates

I am using an iMac that uses MacOS High Sierra version 10.13.6. Because of its age, it cannot use an operating system beyond High Sierra. When I selected to update Fire… (read more)

I am using an iMac that uses MacOS High Sierra version 10.13.6. Because of its age, it cannot use an operating system beyond High Sierra. When I selected to update Firefox today, Apple generated a message that said Firefox would no longer work on my computer. Firefox 102.14 Oesr (64-bit) is installed and seems to work.

Will I no longer be able to update Firefox?

Asked by smhgillett 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Youtube Inline Playback fail

I am unable to disable the Inline Playback on YouTube when using Firefox ver 115.2.0esr (64-bit). The Inline Playback is set to : Off But when hovering the mouse … (read more)

I am unable to disable the Inline Playback on YouTube when using Firefox ver 115.2.0esr (64-bit).

The Inline Playback is set to : Off

But when hovering the mouse of the thumbnail video it starts playing the video.

Is the another setting to disable Inline Playback when using Firefox?

martinhb

Asked by bradfieldmartin26 1 year ago

Last reply by bradfieldmartin26 1 year ago

  • Archived

Wrong password

'When I try to sign in to Facebook on my laptop, it says that I am using the wrong password. But that password works for Facebook on my iPad and my iPhone. I'm wonderin… (read more)

'When I try to sign in to Facebook on my laptop, it says that I am using the wrong password. But that password works for Facebook on my iPad and my iPhone. I'm wondering whether simply changing the password is a solution or whether this situation indicates something else is going on.

Asked by jellis4 7 months ago

Last reply by TechHorse 7 months ago

  • Archived

FireFox Latest Update Failure

Hello, FireFox Updated my 17" MacBook Pro- High Sierra on July 30, 2023 successfully to 115.03. There was another update today Aug 1st 115.1esr, which said it Failed for … (read more)

Hello, FireFox Updated my 17" MacBook Pro- High Sierra on July 30, 2023 successfully to 115.03. There was another update today Aug 1st 115.1esr, which said it Failed for an unknown reason. Can anyone tell me how I can find out what happened? See attached update message.

Thanks in advance for your help.

Asked by SunnySkyez 1 year ago

Last reply by SunnySkyez 1 year ago

  • Archived

Bookmarks gone. Backup is empty.

Firefox did some update and bookmarks disappeared. So I tried to restore the backup and it is also empty. In fact all the backups seem to not populate any bookmarks. I ha… (read more)

Firefox did some update and bookmarks disappeared. So I tried to restore the backup and it is also empty. In fact all the backups seem to not populate any bookmarks. I have another laptop and airdropped the backup file to that laptop to see if I could get the bookmarks back on firefox on there. It worth pointing out that firefox was not updated on my other laptop. When I tried to restore on the other laptop is erased the few bookmarks I had there but didnt give me the missing ones. So now I have 2 computers with no bookmarks.

Please help! Tried to restart , shut down, multiple times and nothing is working.

MacOS 10.13.6

Firefox updated to : 115.1.0esr (64-bit)

Asked by nohocondo 1 year ago

Last reply by nohocondo 1 year ago

  • Archived

Copy-And-Paste From One Firefox / Waterfox Browser To Another WITH Link Names

I have a question about the same topic of this older thread here - https://support.mozilla.org/en-US/questions/1257189 ...when you do some of the solutions to this pro… (read more)

I have a question about the same topic of this older thread here -

https://support.mozilla.org/en-US/questions/1257189

...when you do some of the solutions to this problem the copy-and-paste from either the vertical column or in Bookmarks manager it will copy the whole URL code as the title of the link and not what you renamed that link or its default name from its creator.

Is there a way to copy-and-paste the bookmarks WITH the already-created link names attached from the previous Firefox / Waterfox browser?

Asked by SennaSempre 1 year ago

Last reply by SennaSempre 1 year ago

  • Archived

repositioning the text in slideshow

HI, I'm trying to move the text to below the picture as in the screenshot of the popup (black back ground) on the non-popup pages because the mobile is not in popup, and … (read more)

HI, I'm trying to move the text to below the picture as in the screenshot of the popup (black back ground) on the non-popup pages because the mobile is not in popup, and the text is blocking the artwork as well. Is there a section to move the text outside of the picture? Thank you!

Asked by swwindrider 11 months ago

Last reply by swwindrider 11 months ago

  • Archived

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (read more)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

Asked by jontalk 11 months ago

Last reply by zeroknight 11 months ago

  • Archived

Wyłączenie blokady reklam

Dzień dobry, W mojej przeglądarce chciałabym skorzystać z czatu GPT, ale pojawia się komunikat, że żeby skorzystać muszę wyłączyć blokadę reklam. Szukałam takiego czegoś … (read more)

Dzień dobry, W mojej przeglądarce chciałabym skorzystać z czatu GPT, ale pojawia się komunikat, że żeby skorzystać muszę wyłączyć blokadę reklam. Szukałam takiego czegoś w ustawieniach i firefox support, ale nie znalazłam nic co by pomogło w wyłączeniu blokady reklam. Czy mógłby mi ktoś pomóc i pokierować jak mogłabym wyłączyć blokadę reklam? Jeśli tak, byłabym wdzięczna.

Proszę o szybką odpowiedź

Pozdrawiam Lena Cieślak

Asked by Lena Cieślak 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Mystical messages from McAfee.

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on … (read more)

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on upper right corner when I open Firefox. It comes with a sound signal. It appears many times in one hour. How to get rid of that problem? I have another application, from Sophos, to protect from viruses and other attacs. Sophos say that there are no problems. My Mac is clean. Possible to sort out the problem, please?

The message in Swedish translated to English: "McAfee: Firewall crashes via musicinmysoul.biz TROJAN-virus detected. Click here..." McAfee is not installed in my Mac...

Asked by Janne 2 years ago

Last reply by Janne 2 years ago