Showing questions tagged:

Why is the VPN button so big?

So, I recently updated my copy of Mozilla Firefox, and I noticed something strange. The button for the built-in VPN is disproportionately large to other buttons and click… (read more)

So, I recently updated my copy of Mozilla Firefox, and I noticed something strange. The button for the built-in VPN is disproportionately large to other buttons and clickable elements. I don't see it in the release notes, so I doubt this is an intentional design choice by the UX team, at least I hope it isn't. Any help will be greatly appreciated, as it is really distracting.

If it helps, I'm using Mozilla Firefox 151.0.2 running under GNU/Linux Debian 13 Trixie as a Flatpak.

Solved 4 12 601

"Connection Settings" disappears in Firefox v152.0b[6?]. Do we now use about:config to manually set a proxy?

I'm a beta update channel user, so this may not reflect what 'normal' users are seeing. I use Firefox in Linux, debian v13, so normal people that are using Windows or Ma… (read more)

I'm a beta update channel user, so this may not reflect what 'normal' users are seeing. I use Firefox in Linux, debian v13, so normal people that are using Windows or MacOS also might not see the changes I'm asking about? -- I have no way of knowing.

Anyway: in FF v152.0b6, the "Connection Settings" area seems to have disappeared entirely from the settings menu. I used this area of the settings frequently.

The ability to set proxy still exists in the about:config settings area. In the future, will about:config be the standard place to go for people that want to manually set (or toggle) an http/https proxy?

Thanks for reading, and thanks to all the Volunteers who make this place and Mozilla software function. I use your stuff all day, every day, and my life is better because of it.

Solved 6 1

Emoji no longer display after upgrade to 148

Since updating Firefox from a previous version, the browser no longer displays any Unicode emoji characters. Where an emoji would normally be rendered (👁), the browser in… (read more)

Since updating Firefox from a previous version, the browser no longer displays any Unicode emoji characters. Where an emoji would normally be rendered (👁), the browser instead displays empty space. Websites such as twitter and discord, which use their own artwork for emoji, are unaffected. This has negatively affected my browsing experience.

For illustrative purposes, I will add a series of emoji and include a screenshot of how they are displayed: (😀🙁😡💀). Other characters still display correctly: (β❖♞䷲⎈𐘢𓀺இ). My computer otherwise displays emoji correctly. The issue persists after disabling extensions, and has persisted between computer restarts.

I'm running Linux (NixOS) and Firefox version 148. I've tested on Chrome based browsers and they work fine. Tested on Firefox forks and they also don't display correctly. This is new since less than a week ago.

Thanks for any help with this.

Solved 3 1 173

I get an edgesuite.net error from many sites using Firefox ESR

I have CentOS Stream release 8 on my laptop and desktop, with firefox-115.11.0-1.el8.x86_64 If I connect to some sites, such as signin.costco.com, www.tesla.com/modely, w… (read more)

I have CentOS Stream release 8 on my laptop and desktop, with firefox-115.11.0-1.el8.x86_64

If I connect to some sites, such as signin.costco.com, www.tesla.com/modely, www.airindia.com, www.meijer.com, I get errors such as You don't have permission to access "http://www.tesla.com/modely" on this server. Reference #18.71951eb8.1774502305.1a7c7680 https://errors.edgesuite.net/18.71951eb8.1774502305.1a7c7680 You don't have permission to access "http://www.airindia.com/" on this server. Reference #18.c50e2017.1774501671.2dadbdb4 https://errors.edgesuite.net/18.c50e2017.1774501671.2dadbdb4

The error appears invariant of my IP address (different IPv4 addresses after rebooting my router, or an IPv6 address via a proxy). I have Firefox 60.7.2esr and 78.5.0esr on an older machine. Those sometimes work to some of these sites, but don't support all the site functionality, e.g. I can't actually login to Costco. www.tesla.com/modely works in 78.5.0esr. The Firefox on my Android tablet works for tesla; I haven't checked all the other sites. In conversation with my ISP (Starlink) customer service AI, I have tried deleting cookies and disabling plugins (only H264 and Widevine) with no effect. It suggests there is a problem with Akamai fingerprinting the browser.

I get edgesuite errors using Lynx or elinkx or curl also

Solved 6 1 305

How do I recover data from a deleted profile?

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got … (read more)

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got deleted. Can someone please help revert this? Thanks.

Solved 1 1 101

Loss of all open tabs after first sign-in to existing account on new pc on Linux

I am trying to find a way to restore the previous tabs that I had open. All the standard restore procedures out of the History button or elsewhere are not working due to … (read more)

I am trying to find a way to restore the previous tabs that I had open. All the standard restore procedures out of the History button or elsewhere are not working due to the account change. Here's the background and scenario: Original account created 1 month ago on old Linux PC New PC purchased and Ubuntu Linux 24.04 installed Firefox installed and configured, bookmarks imported from .html file. No sync account was ever signed in to. Open a crapload of tabs that I wanted/needed to interact with (yes, I need a better task management system) Finally decide to log into sync account, successful sign-in Close browser for PC restart. Upon restart, all configurations from 1 month ago on old Linux PC are present, and no previously-opened tabs come back. Restore session/restore tabs/restore browser all are greyed out, no data to access in history anywhere. Signed out of account, closed browser window and restarted. Still displaying config from old sync account even when not logged in (different theme, toolbar settings)

I am unable to locate any files in the pathway Home/snap/firefox/common/.mozilla/firefox that clearly indicate multiple profiles; there is only one distinct profile folder present. I haven't cleared cache or anything, trying to not touch it more. Is it possible to restore or even see the URLs of those tabs from my session prior to logging in to my sync profile?

Solved 1 200

Confirm Account? Questionable Emals

I have a new Mozilla (FireFox) account and keep getting emails that say I need to confirm it. They include a button to do so but I'm not clicking it unless I get better i… (read more)

I have a new Mozilla (FireFox) account and keep getting emails that say I need to confirm it. They include a button to do so but I'm not clicking it unless I get better information from you. Please help. The email swears my account will be deleted if I don't confirm it. What do I do?

Solved 1 129

updating version and browser

Using version 88.0 and browser - both outdated and not supported. How can I update to newest version and browser? I am 80 yrs old and not computer literate. Please kee… (read more)

Using version 88.0 and browser - both outdated and not supported. How can I update to newest version and browser? I am 80 yrs old and not computer literate. Please keep it simple. No human help is available - I am alone.

Locked Archived 1 211

Still having bookmarks sync problems

Desktop Firefox 142.0.1 (aarch64) iPhone 11, iOS 18.5, Firefox 144.1 (62735) I just reinstalled the desktop which needs the mobile phone's bookmarks. If I wipe the phone … (read more)

Desktop Firefox 142.0.1 (aarch64) iPhone 11, iOS 18.5, Firefox 144.1 (62735)

I just reinstalled the desktop which needs the mobile phone's bookmarks. If I wipe the phone bookmarks, I lose everything. Backup, how on the phone? Sync, how? The Firefox Bookmarks Sync isn't an exact science and a misstep could be catastrophic!

Here's what I'm looking at on the desktop and the phone, attached. 1. Desktop Firefox Bookmarks Sync window show a 3 horizontal lines (hamburger icon) for iOS Firefox settings. 2. Phone Firefox has 3 horizontal dots (meatballs icon) for iOS Firefox 3. Phone Firefox has my Firefox account logged in and a Settings option, but which one (I choose Settings 4. Phone Firefox Settings shows my ACCOUNT and a Sync Now option, but which one (I don't want the phone to Sync and pull no data from the desktop and wipe the phone Bookmarks (no backups)).

Solved 3 329

The screenshot doesn't work.

Hello, I just installed a new version of Linux Mint (Zara) and all is right with Firefox, except the screenshot who doesn't work. The buttons "Capture the visible area" … (read more)

Hello,

I just installed a new version of Linux Mint (Zara) and all is right with Firefox, except the screenshot who doesn't work. The buttons "Capture the visible area" and "Capture the entire page" don't work. The additional tool in the toolbar doesn't work. What can i do, please? Thanks for your answer. Pierre

Solved 1 148

Did Not Connect: Potential Security Issue

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connect… (read more)

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connection.

What can you do about it?

nrega.nic.in has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Probably nothing, since it’s likely there’s a problem with the site itself.

Solved Archived 1 439

lost tabs when firefox closes

I am using Ubuntu 22.04. Firefox version is 143.0. IIRC firefox recently updated. I have the setting "Open previous windows and tabs" checked. Until very recently it has … (read more)

I am using Ubuntu 22.04. Firefox version is 143.0. IIRC firefox recently updated. I have the setting "Open previous windows and tabs" checked. Until very recently it has always worked but now when Firefox is closed all tabs are lost and don't appear when reopening Firefox. How to fix???

Solved Archived 2 156

Firefox forum asking question is too hard to find

Internet searches for Firefox support/forums shows https://www.mozilla.org/en-US/about/forums/ and https://www.mozilla.org/en-US/about/governance/policies/participation/ … (read more)

Internet searches for Firefox support/forums shows https://www.mozilla.org/en-US/about/forums/ and https://www.mozilla.org/en-US/about/governance/policies/participation/

Searching around these links is too difficult to find where to post any questions, which happens to be on this link https://support.mozilla.org/en-US/questions/

Please make UX friendlier.

Solved Archived 1 155

Firefox reseted after reboot

Hi! i was wondering why my firefox reseted after reboot. i have all the important tabs and bookmarks for my university work, chores and articles, platforms that are mande… (read more)

Hi! i was wondering why my firefox reseted after reboot. i have all the important tabs and bookmarks for my university work, chores and articles, platforms that are mandetory on my uni. also, i was tinkering with partitions before the reboot because my steam didnt want to run any games. i was guided by the chat gpt with terminal coding to do get steam working even tho i didnt solve the problem. is there any way you can help me?

Solved Archived 25 348

I am unable to log in to Costco with firefox/linux 140, although an old Chrome has no problem. Same thing happens with various medical patient portals. WHAT IS THE PROBLEM?

I was finally forced to update my Firefox to the released version. I am increasingly unable to log in to various "secure" websites with Firefox 140...1 although Chrome 1… (read more)

I was finally forced to update my Firefox to the released version. I am increasingly unable to log in to various "secure" websites with Firefox 140...1 although Chrome 106 (old, but can't update) has no problem. There are also a number of captchas that are simply invisible to firefox. Why is this happening?

Solved Archived 4 91

How can I suppress the Control-T firefox keybinding?

I often hit ^T (control-T) in firefox without meaning to, because I use that chord in other applications a lot. In firefox it opens a new tab, which is almost never what… (read more)

I often hit ^T (control-T) in firefox without meaning to, because I use that chord in other applications a lot. In firefox it opens a new tab, which is almost never what I want. I'd like to suppress that keyboard shortcut. I tried doing it using vimium (unmap <c-t>) but that has no effect.

Thank you, Silvio

Solved 2 154