Firefox Support Forum

Good afternoon. I just made a clean install of Ubuntu 22.04 in my system. I use Firefox, to navigate, study and download diverse things, including work files. When I tried to download those files in my google drive, it shows me the folder which I will use, everything right, but when I hit "Save", nothing happens. Do you know which is the problem? I can access drive from "files" from Ubuntu without problem, upload and download files... Thanks in advance.

Orlando

Hi, As it is, Firefox remember the primary password as long as the software is open and the computer not shut down. This is a very serious security risk! Firefox should forget the primary password after a certain period of time, even when running continuously. At least Firefox should forget the password after the session is suspended or locked. Could you please add this feature in your next release. Sincerely, -- Pierre

The message about the "Browser being managed by your organization" that shows up in Firefox settings, is new. I've been using Linux mint with Firefox for over a year on my own personal laptop and this message just showed up in my Firefox settings kind of out of the blue.. Can it be related to version 100? I was just trying to do something online. totally unrelated to the Firefox settings, and now I've spent a considerable amount of time trying to get rid of this policy. I tried to set the AppUpdate policy to true, but it still will not allow me to check for updates in the settings, or if I go under help, about. I do not use the laptop often, so this is the first time I've been unable to check for updates, and I would prefer not to have an enterprise security policy running on my personal laptop. I do not know how it came to be on the laptop but any help removing, or resetting the controls would be greatly appreciated.

The Historic Houses Association (www.historichouses.org) site has an option to show a map of interesting places. When I view this map in Firefox on Android or Windows 11, the icons show up correctly. For instance in the example map, next to Lincoln. In Android/Windows the icon shows a small castle in a drop pin while here in a Linux desktop it just shows a cross hatched box. The link to the web page still works. The roads in the Android/Windows versions correctly show A1, A46 etc. But here in Linux, you can just make out the road numbers behind the vertical hatching. Over a long period I have seen this has occur on a number of sites but I think that the maps are probably (cannot prove it) Mapbox/OpenStreetMap. But when I look at OpenStreeMap it self, the Road Numbers are fine and when I add a layer involving tags, they show as normal.

I know I could address this inquiry HHA but they will simply say 'they do not support Linux'. The site works in other environments so why not Linux? Also, as I have said, it has occurred on other sites in the past (though I must admit I cannot remember which ones and when - I tried a few while writing this support request) Is it likely that the web pages are being downloaded with a catalogue of Icons but this fails in the Linux version of Firefox? Would this account for the road numbers being corrupted as well?

The PC is running a fairly new (last 10 days) installation of Linux Manjaro with Mate desktop. However, this has been happening for some time (a couple of years) during which time, I have used Linux Mint, Debian and Manjaro, with Mate and Gnome desktops. Firefox is used as provided by Linux Manjaro, including Noscript and Adblocker - I have tried viewing this page with both disabled. The only changes I have made to Firefox settings is to enable 'when you open a link .... switch to it immediately', 'search for text when you start typing' and set 'browser.tabs.closeWindowWithLastTab' to false.

I have put up with the problem because it only affects me, however I am about to load Linux Manjaro on to computers for other less computer literate/tolerant people who will be using similar maps. It would help them if I could get a fix.

Thanks for your time

I accident clicked delete download when from my downloads list in firefox and I can't find it anywhere on my computer? Does anyone now how I restore this file to save the time having to re download it? I am using Ubuntu.

In my settings it says my settings are being managed by my organisation. I am not in an organisation.

I have changed my password onm sync so I presume everything is signed out everywhere but the message persists. Who has unauthorised access to my account and how did they get it? How do I secure my account?

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown- "cannot load M3U8:levelLoadTimeOut". Have tried numerous times but failed to load. However other web sites have no problem and prior to this I am able to surf at all times. What must I do to get back the browsing? Any help is appreciated. Thanks

I have a spare computer I don't use frequently, but which has a synced Firefox installation on it.

I am concerned that as I add and remove bookmarks, it will get further behind and, when it is reconnected, will cause deleted bookmarks to reappear or new bookmarks to disappear. Alternately I'm concerned that the change queue might exceed some size and cause sync to generally fail across my devices. My tablet got "stuck in the past" once and couldn't send or receive new bookmarks despite Sync seemingly working and connected, so I'm worried that perhaps that's what happened already.

On the other hand, if I were to remove that device from Sync, what happens if I were to add it back to Sync?

...If I deleted its bookmarks during or after disconnecting it? I feel like this might cause the bookmarks on my other devices to get deleted too.

...If I don't delete its bookmarks? I feel like this might cause any bookmarks I deleted in the interim to reappear.

Also, is there a maximum size to Sync? I have several thousand bookmarks.

I am not a programmer. Just tell me the path >, >, >... how to find my past sessions so I can restore them. I am using Linux and most recent version of FF, no windoze. I openend a few tabs since so History recovery doesn't seem to work. This is such a critical tool, why not just have a button to do this? Why make us hunt & peck every time?

When I try to open new tab in browser , it auto closes when I type URL or click a link. It doesn't happen all the time but its happening and its kinda annoying. It happens like 3/10 times.

Running FF in Debian/Crostini on a Chromebook. All else works great.

Title, menu and bookmark bar menus are dark text on a black background. I have tried all general themes offered in settings.

Any suggestions? TIA

For instance, it happens on sites that use Discourse for forums. I end up bookmarking the wrong URL if I forget to scroll back to the top of the page.

I can't find an addon (like Neat URL) that does anything like this, so I wondered if there was anything in about:config or such that might.

Hello Everyone.

I've been using Firefox for the longest time I can remember. I loved it. And I also have found the Firefox Account function quite convenient and useful. Also an avid fan. However, as of two months ago, I needed to re-install my Ubuntu OS on my laptop and of course Firefox as well. I enabled 2FA as I did before and it was a breeze. However, when I started using it (Account log-in/log-out) I keep getting asked to have the confirmation via my email and NOT via the 2FA app generated code I registered with it. At first, I still have the patience for it. But after several months, I am already pissed off. It's such an unbearable nuisance already, when I always have my 2FA app that I can always refer to in a snap. I really hate what's happening now. Can anybody please tell me what went wrong with Firefox 2FA account and why it keeps bugging me for email confirmation and not use the 2FA generated code? Makes me think all my efforts in setting the 2FA app useless and I've had enough already.

Thank you everyone for your help.