Firefox Support Forum

Hello i love mozzila firefox from all the other browsers and i use it only and this is my first time getting problem with browsing online i have firefox 83.0 ( 32 bot ) and i'm working with linux (32 bit) youtube was working fine i think, im not sure that this problem happened after updating firefox i don't know which version of firefox i was using but now im on latest version when i shut down my pc and open it i found that my bookmarks deleted and all the history etc.. now Youtube videos stuttering/lagging and its really annoying problem, thx for your time everyone !

Hello all I have a site that I log into to manage different things and everytime I go the help section it asks me to relogin. I contacted the support for this site and they say it is a problem of cookies or cache. However, even after I have wiped the cookies and delete the navigation history, I cannot log in.

Is there a magic way to clean cache and cookies, thank you

Kimbert

ps when joiningdata

found this "safeMode": false,

   "supportURL": "https://support.mozilla.org/1/firefox/81.0/Linux/en-US/",
   "numTotalWindows": 1,
   "numRemoteWindows": 1,
   "remoteAutoStart": true,
   "autoStartStatus": 1,
   "policiesStatus": 0,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": false 

??? what is this 'remote'!!!

CentOS Linux finally upgraded FF 68esr to FF 82esr. Of course this had to break something. For years I have had a bookmark to "about:config?filter=signon.rememberSignoabout:config?filter=signon.rememberSignons" This allowed me to easily toggle on or off the prompt for my master password when I browsed a site for which I had stored credentials. This bookmark no longer works. It takes me to the generic about:config page but does not fill in the setting which I am looking for. Is there a way to fix this?

I used to have some sort of addon or other feature which allowed me to only unlock my saved credentials when I wanted to logon to a site. When that broke or went away I found the about:config setting and created a bookmark to it. Being prompted to unlock my stored credentials every time I hit a site for which I have credentials is very annoying. Leaving my credentials file unlocked is a security concern.

Any advice would be appreciated.

TIA,

Ken

Hi,

When I try to access:http://cloudhiding.tech/ via Firefox I can check using Wireshark that the connection request being sent is TLSv1.2. How do I force the TLS1.3 connection in Firefox Someone, please let me know.

This website http://cloudhiding.tech/ is hosted behind Cloudflare, and thus supports TLS1.3 (I have verified this using a TLS1.3 client).

Some time a go I've configured access to the smart card in the Spanish id card in Firefox, and it work. But I'm recently trying to use again and it doesn't.

I'm in a Debian 10 with the libpkcs11-dnie installed (with its dependencies) and I've set it up in a firefox-beta. Is where I've added months a go the module (/usr/lib/libpkcs11-dnie.so), then I had logged in and saw the certificate in "Your Certificates".

Since then many updates came but I didn't need again to use this card. I'm trying it now that firefox-beta is 82.0 and the "log in" button is never enabled.

When I've tried with another firefox, for example the esr (78.3.0esr) coming with debian, I have to add this module as it wasn't there. I've clicked "Load" and fill the form with "module name" and "module filename" (the same file that I've mention before) and when I click 'ok', I receive an alert "Unable to add module". Same experience with firefox-stable (81.0.2) and with firefox-devel (82.0b9).

I don't even know if the issue comes from firefox. Is there a way to debug further the origin of this alert message or why this is not being recognized by the application?

Thanks

This seems to be a newish issue - as in, I think it has not been happening until at least a few weeks ago. The computer (linux) is always on, and firefox is also always running (except when I update to a new version). But I was not using the computer for a while. Today I sat at the computer expecting to see all my tabs that I sent to it via "send tab to device", but as soon as firefox started syncing, everything slowed down to a crawl (to the point where even typing to a terminal would have upwards to several seconds of lag). Weirdly, it doesn't seem as if there's a lot of CPU or IO being used, according to top and iotop - but I was seeing multiple "migration" processes (that went away after quitting firefox), suggesting that there are many threads doing very little work in aggregate. After googling a bit I tried setting sync.log.appender.console to Debug and looking at debug console, which didn't tell me anything interesting - it actually looks as if the sync itself completes fast. And, in fact, my bookmarks seem to have synced to today's state correctly. (restarting after updating to current version does not seem to help; running in safe mode also doesn't seem to help)

1) What's up? How do I stop this from happening?

2) How do I get my "sent" tabs? Even a list for the past 2 weeks would be fine. Working it out from browsing history would be ... a lot of needles in even more piles of hay.

I'm used to using firefox in OSX but I've got some task that I have to complete on a Linux machine. I was wondering if there a way to adjust the bindings for the shortkeys so they resemble the key bindings in OSX?

When I try to dowload a file, i fails and create a 0 byte file. I tried with repository firefox, and download the tar.gz from dev version. Both fail. I deleted ~/.mozilla and ~/.cache/mozilla to start fresh and the error persist. I can browse, open a PDF in integrated viewer, but I am unable to save it. Other browsers can download files to ~/Downloads without problems.

Any hint of how to debug (and/or solve) the problem is welcome.

Thanks

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it.

Originally I was using Ubuntu 18.04 LTS.

I thought it would be good to update to GG (20.10) though I did briefly try FF (20.04).

As the install was done on an existing 18.04 version things remained the same for programs, book marks, etc.

Ok, now the crunch: I USE Firefox ""A LOT"". When it loads, there are...... 8 x 6 windows of FireFox and each of those have anywhere from one to ""THIRTY"" tabs loading.

Believe me: ""It worked!!""

I could use it, also run other tasks as well - though a VM was pushing it with the RAM. But the entire machine worked.

Now, I am lucky if FireFox loads at all. Let alone let me browse.

When it loads some of the window's tops are flashing. A screen shot does not really show this. (I tried)

All that has changed is the O/S from 18.04 and Firefox from (what ever it was) to 83.0

I don't want this to be a finger pointing exercise between Mozilla and Ubuntu. I would prefer it is helpful to all.

What have I tried? I've tried starting FireFox with all addons disabled. Still happens.

I am going to try to remember to (next time) launch FireFox from a Terminal and pipe the output to a file to look for things.

The machine I am using has shown it is well up to being able to have this running. I have had it working for a few years like this.

This post is (for now) to establish there is a problem. I will post more information when I get it, rather than waiting to get it then post, as I feel there are a lot of people who have very similar problems and I want it known: ""You are not alone!""

Now a bit of extra stuff.

Other things which are weird: When I am watching stuff - youtube for example - the playback is/WAS jerky. I hadn't touched anything in the settings.

After digging around, I discovered that I had to turn ""OFF"" the hardware acceleration for the graphics. Question: How did it get turned on? (Semi rhetorical)

I have a lot of local pages I open with passwords. When I load them the CPU load goes through the roof and nearly invariably the program just exits. No crash report.

Which is a good 50% of how it happens. The other 50% is the machine just locks up and I have to power it down.

The ffmpeg wasm library does not work on firefox. I am developing a video editing app using ffmpeg wasm (version 0.9.5). But I am not able to run it in firefox (version 83, Linux Mint 20 Ulyana) Same thing runs perfectly fine in chromium. I googled and the general consensus says firefox does not support latest ffmpeg library features. I have attached a screenshot of browser console.log for clarity on the issue. I checked the browser config and the Shared ArrayBuffer value is set to true.

I have an embedded system with a HTTP server on it. It doesn't provide HTTPS. When I restart it, the host gets offline from the network for 10 or 20 seconds. When I try to reload the webpage too early (the host isn't quite ready yet), Firefox automatically redirects me to HTTPS. How can I disable HTTPS redirection on timeout?

Some people say "I'm not visiting unknown sites with my browser". I'm not saying that I'm not visiting unknown ones, but still trying avoid sites that I doubt it. But what if I accidentely visit some, VirusTotal showed no viruses. How can I be sure that my browser isn't affected. Should I reinstall it, wipe some folders? I use Linux, Firefox 83.0.

I have switched from Windows 10 to Ubuntu 20.04.1 and am having trouble creating website shortcuts now. With Windows I used the following method

• [Support - Create a desktop shortcut to a website]

From my research it looks this is supposed to work with Ubuntu as well? It is not working for me, is this possible?

Firefox often times out when accessing paypal.com and other sites that use certificates from DigiCert. The same sites can be accessed reliably, from the same computer at the same time, using chromium-based browsers.

The problem goes away if I disable the check to query OCSP responder, which may indicate the cause of the problem.

Often the sites can be accessed after restarting firefox, but after a few tries the problem recurs. This is not a solution as PayPal is often accessed in the last steps of an online purchase.

Hi, I have following problem. If i start a meeting, like jitsi, I always be prompt for droidcam as camera but i use another android app. So how to remove that and setting up a new one as webcam. I know i can use my little smartphone but, for talking is it enough, but i have to typ words too and this is much more easy an the old laptop. So how can i remove the previous cam, remove it from the cache or what ever it is called, and add a new one without out buying an usb-cam!

greetings hendrik

Firefox refused my written password and I needed to reset it. Now I have no bookmarks, add-ons, logins, etc.

I'm very disappointed it would do this. I've donated to the Firefox project in the past.

Any help would be greatly appreciated!

Noticed on the latest release of Firefox after I press quit(I have multiple windows) the process will not fully close; I've confirmed this on both Windows and Ubuntu versions. It seems to happen when I have videos playing while closing as they will continue to play in the background.

Only way to fully close the app is to stop the running background process; the videos cannot be stopped as they are CCTV streams.

I'm not familiar with logging with FF if someone can advise on which ones would be of interest I can provide them.

Hi Everyone,

I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can I find the recovery code. The account did have a secondary email address listed. I'll call this emailB. EmailB also gets all alerts when there are changes to the EmailA firefox account such as new system logins and password changes.

Given that emailb gets notifications regarding the account is there a way for me to gain access to the account with emailA as the primary address using emailB?

Failing that, is there support who I can contact to have the account under emailA deleted?

Regards,

Chris

There used to be an extension that allowed the menu on right-click to be modified/re-arranged. Have yet to find similar extension and so, was wondering if i just didn't see it yet and/or if something might be available in about:config that would allow this?

Thank you!