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Problems with Ancestry.com

Ancestry is blaming Firefox for the inability to view DNA matches on their site. Is this true? are you working on it? Do you want me to dump Firefox and use Google Chrome… (read more)

Ancestry is blaming Firefox for the inability to view DNA matches on their site. Is this true? are you working on it? Do you want me to dump Firefox and use Google Chrome as Ancestry suggests?

Asked by pshea2 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

Program freezes

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on… (read more)

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on a M1 MacBook Air. It was happening before Ventura as well. Fairly recent issue.

Asked by Ray 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Error code: SSL Error Bad Cert. Domain

I get this message everytime I try to log into my Suredividend.com account. I have been a subscriber for quite sometime and until recently been able to log into it. Abo… (read more)

I get this message everytime I try to log into my Suredividend.com account. I have been a subscriber for quite sometime and until recently been able to log into it. About 2 weeks ago suddenly not able to. After considerable time and effort I was able to contact the folks at Sure dividend and they said that I seemed to be the only one that had this problem as no one else had ever complained. They suggested I reload the webside and start from jump again. I did so with the same result. They also suggested I clear my histories so I did that. Same result. I pay a considerable amount of money to this website and cannot get onto it because Firefox says this website is bad and might steal my ID, password, etc. Help I would cancel but I cannot even do that. What in the world is happening?

  Bruce Stafford.  [email address]

(I have removed the email address for your privacy and security as this is an open forum.)

Asked by b.stafford2 11 months ago

Last reply by b.stafford2 11 months ago

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Full Screen Videos leaving desktop Menubar space

Hello If I put a video into full screen mode there is space left at the top of my screen where the desktop menu bar would normally go. I've looked everywhere for solutio… (read more)

Hello

If I put a video into full screen mode there is space left at the top of my screen where the desktop menu bar would normally go. I've looked everywhere for solutions but can't find anything that works.

Attached is a screengrab of what I mean, the black space being a video trying to play full screen.

Cheers for any help

Tom

Asked by tomthepen 11 months ago

Last reply by tomthepen 10 months ago

  • Solved
  • Archived

Firefox Translations by Mozilla Firefox

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brill… (read more)

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brilliant and a couple of days ago it disappeared off my screen. When I opened a French webpage there was no button at the top to translate and all I get now is the option to copy and paste 1000 characters into a box! I cannot find the original one - unless this has replaced it? In which case, not happy! The other was much better. Can anyone help me get the original again or recommend something similar? Thanks

Asked by shanbramley 10 months ago

Answered by shanbramley 10 months ago

  • Archived

I run IOS 10.9.5 on an older Mac. Is Firefox 78.15 as far as I can go with updates?

My bank requires Firefox version 104 now to log-in for security. I have an older Mac, running IOS 10.9.5 (can't update any further) and Firefox 78.15.0. Am I stuck buying… (read more)

My bank requires Firefox version 104 now to log-in for security. I have an older Mac, running IOS 10.9.5 (can't update any further) and Firefox 78.15.0. Am I stuck buying a new Mac?

Asked by guzzirider06 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Enlarging the font size in toolbar

I'm using a 2021 macbook air and cannot find a way to change the font size of anything in the Firefox toolbar. Not the bookmark folders in the toolbar, url address bar or… (read more)

I'm using a 2021 macbook air and cannot find a way to change the font size of anything in the Firefox toolbar. Not the bookmark folders in the toolbar, url address bar or tabs. The default is a microfont that is hard to read for some of us. The old add-on is no longer useful, and one other suggestion I was able to find involved changing the settings in configsys. That is an absurd solution for someone not familiar with changing code or intimidated by the process. I'd love to know if there is an easier solution that I'm missing here. And if not ...why?!

Asked by itsizzi 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Mac keeps crashing since 2 weeks

Since like 2 weeks, Firefox on my M1 MacBook keeps crashing. This is really annoying which is why I have to consider switching to Brave. Does anyone have the same proble… (read more)

Since like 2 weeks, Firefox on my M1 MacBook keeps crashing. This is really annoying which is why I have to consider switching to Brave.

Does anyone have the same problem?

Asked by roksakure07 7 months ago

Last reply by Paul 7 months ago

  • Archived

EZY Photo add on to mozilla

I am running on a mini Mac, OS v, 12.6.2. I have activated the extension (add on) for EZY Photo, but don't know how to get access to edit photos. I've checked in my Mo… (read more)

I am running on a mini Mac, OS v, 12.6.2. I have activated the extension (add on) for EZY Photo, but don't know how to get access to edit photos. I've checked in my Mozilla Firefox preferences and the extension is activated. I have not set the extension to private. But don't see a EZY Photo tab on my home page nor do i see one when i open a program like Preview, Photo Booth, Photos, Google Photo. Any suggestions on what I am not doing right?

Asked by madrobdm2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Ghostery

Hello there - I have the Ghostery free ad blocker installed, but this morning there was a problem and it is not working. When I try to go to the Ghostery hub, I get a mes… (read more)

Hello there - I have the Ghostery free ad blocker installed, but this morning there was a problem and it is not working. When I try to go to the Ghostery hub, I get a message "File not found". I have restarted my computer, Mac iOS, 12.6 Monteray, quit and reopened Firefox several times, and the same message appears. I really like the ad blocker! What's going on and how can this be fixed?


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by devorahwittig 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox displaying fonts strangely after IOS update

My browser is displaying fonts strangely on many sites rendering some unusable including my accounts software see ebay screen shot. Tried resetting firefox etc Thanks … (read more)

My browser is displaying fonts strangely on many sites rendering some unusable including my accounts software see ebay screen shot.

Tried resetting firefox etc

Thanks

Asked by tim216 1 year ago

Last reply by tim216 1 year ago

  • Solved
  • Archived

Installed the Window Titler add on and then... now Yahoo email doesn't work properly on Firefox

So I installed the Window Titler add on. First the Firefox main general toolbar menu didn't work, which was fixed by closing down every window and Firefox and re-launchin… (read more)

So I installed the Window Titler add on. First the Firefox main general toolbar menu didn't work, which was fixed by closing down every window and Firefox and re-launching.

Now though when I use Yahoo in Firefox, I can't reply, forward or select ANY of the buttons to action an email. Other buttons work. But if I launch Yahoo in Safari they work.

Problem happened exactly as I installed the add-on. Any ideas what's going on?

Asked by l569 11 months ago

Answered by l569 11 months ago

  • Archived

Firefox home page

Since my upgrade in Firefox my home page when I open it fills only half the screen. I can enlarge it but that's a pain in the rear. Every time I go out of Firefox and the… (read more)

Since my upgrade in Firefox my home page when I open it fills only half the screen. I can enlarge it but that's a pain in the rear. Every time I go out of Firefox and then return to the home page it is half the width of the computer screen. How do I get to make the full screen my default? Thanks Richard

Asked by a404me 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Firefox icon color on Dock

Hello, it is possible to change this orrible black firefox icon on Dock? it is orrible... a black hole.... There is possibility to change with clear icon? thank you … (read more)

Hello, it is possible to change this orrible black firefox icon on Dock? it is orrible... a black hole.... There is possibility to change with clear icon? thank you

Asked by Carlo 1 year ago

Last reply by web65 1 year ago

  • Archived

Marquis takes over, can't remove it

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - odd… (read more)

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - oddly, it never worked first time. - Now that doesn't work. - I can only get to my DuckDuckGo homepage via my bookmarks, which means I can't have more than one page open at a time. Firefox opens by default in Marquis. - I downloaded paid-for antivirus software with no results, so I'm reluctant to get anything else unless I'm sure it will work. - I notice that several people on this thread and elsewhere have reported this intrusion. - Does anyone know what to do about it??

Asked by sheridan.tessa 2 years ago

Last reply by sheridan.tessa 2 years ago