Showing questions tagged: Show all questions

new version of Firefox

You have invited me to download a new version of Firefox. So What do I do with my existing Firefox? If I don't like it, can I go back? Please let me know. John Parrot… (read more)

You have invited me to download a new version of Firefox.

So What do I do with my existing Firefox?

If I don't like it, can I go back?

Please let me know.

John Parrott

Asked by parrott_john 2 days ago

Last reply by TyDraniu 2 days ago

Not able to change desktop background photo since today's Firefox update

Hello: When I signed into my computer this morning, a pop-up asked me if I wanted Firefox to update. I let it do that, and then a pop-up came up letting choose among so… (read more)

Hello:

When I signed into my computer this morning, a pop-up asked me if I wanted Firefox to update. I let it do that, and then a pop-up came up letting choose among some photos and art for a desktop background. It even let me upload a photo of mine. I chose one of yours, now I can't change to any other photo I have on my computer. Please help.

Thank you,

Cynthia M.

Asked by clmcda63 2 days ago

Last reply by Denys 2 days ago

I wish to make my payment for VPN, issue with credit card

Hi, I wish to make my payment for VPN, and I am getting this issue with my credit card payment. I constantly get this message "Something went wrong. Please try again l… (read more)

Hi,

I wish to make my payment for VPN, and I am getting this issue with my credit card payment. I constantly get this message "Something went wrong. Please try again later." Can you assist?

Thanks

Stephan

Asked by Steven 5 months ago

Last reply by Paul 5 months ago

Firefox update

I downloaded the latest version of Firefox. The directions tell me to open the file that i just downloaded, which is fine, except that I don't know the file name or loca… (read more)

I downloaded the latest version of Firefox. The directions tell me to open the file that i just downloaded, which is fine, except that I don't know the file name or location. What is it, and where is it? or how do I f find out?

Asked by joverbek 5 months ago

Last reply by James (On Leave) 5 months ago

Firefox support after 2025

Hi, so i have a question: what are your plans to support windows 10 after 2025? How about windows 10 iot ltsc which is supported until 2032? Will firefox still be support… (read more)

Hi, so i have a question: what are your plans to support windows 10 after 2025? How about windows 10 iot ltsc which is supported until 2032? Will firefox still be supported after 2025 on the iot ltsc version? Or will i have to switch to linux?

Asked by lolk windows 5 months ago

Last reply by James (On Leave) 5 months ago

Is it possible to offer for download Firefox-134 binary statically linked for Linux 64 bit obeying the requirements noted on mozilla pages ?

I want to update Firefox but also version Firefox-134 causes the same problem as all previous versions newer than Firefox-95: GUI is not started in my Linux system despit… (read more)

I want to update Firefox but also version Firefox-134 causes the same problem as all previous versions newer than Firefox-95: GUI is not started in my Linux system despite all the requirements noted on the Mozilla pages with the release are satisfied. Basing on that I have read and experimented as well as on response to my bug report, https://bugzilla.mozilla.org/show_bug.cgi?id=1938497 I suppose that the new versions of Firefox are not able to start GUI using libGL backend GLX and they require LibGL backend EGL only. This requires libEGL version and other associated libraries that are present only in newest versions of Linux distributions like Fedora-41. These new versions are for new hardware and it is pointless to install them on older hardware because they would work probably ineffectively and cause problems. Linux is very customizable and users introduce adjustments and install software created by themselves, for years. That is why an update to radically new version of the Linux distribution is justified after buying a new computer. This would be required for making the Firefox-134 binary provided to run with GUI as well as for possible compiling it from source.

That is why I would like to ask for consideretion of submitting a new version of Firefox binary statically linked (at least the libraries that are required for GUI) so that it will work with GUI on older Linux systems obeying the requirements noted on mozilla pages with Firefox releases, assuming 4-8 GB RAM is available.

In the beginning of January 2025 I have had to set a virtual machine on my host Fedora 20 with Live-Fedora-41 that contained Firefox-131 upadted subsequently to Firefox-134. This way I can use Firefox-134 but having 8 GB RAM that is maximal value of RAM allowed by my computer I had to declare only 4 GB for the virtual machine to enable host Fedora-20 to work normally. However, the 4 GB of RAM is actually a minimum required for effective using of the new versions of Firefox and additionaly, 20 GB of disk space for the virtual machine had to be reserved.

This solution is far not optimal, the VM is mainly for test purposes. Therefore I remain my suggestion noted to above.

I kindly ask all NOT to place here irrelevant, nontechnical comments like the three below from one user; they have their place in general social media.

Asked by koz55pl 5 months ago

Last reply by LiveWire 5 months ago

seem to me i always forget what browser to use

just trying to remember howto set up Linux with Firefox ,Arduino, and python, python Serial Library plus all the other under lining principles of Ubuntu Extensions , Ext… (read more)

just trying to remember howto set up Linux with Firefox ,Arduino, and python, python Serial Library plus all the other under lining principles of Ubuntu Extensions , Extensions ! I have a way's to go  !

Asked by Kelly 5 months ago

Last reply by markwarner22 5 months ago

Computer not loading files/pages/email

My software is old. Windows 7. I know it is not supported any longer. Just started having problems loading email. Getting messages saying my Browser is not supporte… (read more)

My software is old. Windows 7. I know it is not supported any longer. Just started having problems loading email. Getting messages saying my Browser is not supported. Have I missed updates for FireFox?

Asked by dianelbetts 4 months ago

Last reply by James (On Leave) 4 months ago

VideoDownloadHelper

High, I've used the the 'VideoDownloadHelper' for years whithout any complication. Now, the icon shows no colour anymore, even after a new installation, and so I can't do… (read more)

High, I've used the the 'VideoDownloadHelper' for years whithout any complication. Now, the icon shows no colour anymore, even after a new installation, and so I can't download any video. Can you help me ? Kind regards Michael [edited email from community support forum]

Asked by mizimping 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

2012 Macbook Pro REALLY can no longer use Firefox?

I have a mid-2012 Macbook Pro that works very well. I have no reason to replace it other than to have access to newer versions of applications, which so far I've not need… (read more)

I have a mid-2012 Macbook Pro that works very well. I have no reason to replace it other than to have access to newer versions of applications, which so far I've not needed.

Does the March 2025 Firefox end-of-life dealine mean I simply will not be able to use Firefox anymore? I'm certainly not going to buy a whole new computer just to use a newer version of Firefox.

Asked by allencraig 4 months ago

Last reply by James (On Leave) 4 months ago