Showing questions tagged: Show all questions

Transferring bookmarks

I recently got a new computer, Apple iMac. I'm trying to transfer all my bookmarks I have on my older HP computer to the newer computer Apple. I downloaded the Firefox br… (read more)

I recently got a new computer, Apple iMac. I'm trying to transfer all my bookmarks I have on my older HP computer to the newer computer Apple. I downloaded the Firefox browser to the iMac. I see where there is a link to transfer bookmarks when I loaded the browser. But, when I click on the link, nothing really happens? There is no transfer of my bookmarks for my old computer to the newer computer. My OS with my older HP was Windows 7. My OS with my acquired Apple is Monterey. Can someone be of help with transferring bookmarks from one computer to another? I have many bookmarks so it would be very helpful to be able to make that transfer. Thank you.

Asked by sciencemagic 2 days ago

Last reply by sciencemagic 19 minutes ago

Fonts Ninja extension does not work on Firefox

I was a huge fan of Fonts Ninja extension. I downloaded it from ADD-ON web page. It stopped working after a Firefox update, circa 2023. To this day, I am not able to enjo… (read more)

I was a huge fan of Fonts Ninja extension. I downloaded it from ADD-ON web page. It stopped working after a Firefox update, circa 2023. To this day, I am not able to enjoy this wonderful (typography identificator) extension, even tough I am able to dowload it and install it. What´s wrong? Yours, Simon

Asked by simon2020eldogo 2 hours ago

Firefox bookmarks manager stopped opening via shortcut

Currently on 131.0.3. Started having this issue around the time 131 dropped. I press Ctrl-shift-O and bookmarks manager won't open. Bookmarks manager opens normally if … (read more)

Currently on 131.0.3. Started having this issue around the time 131 dropped.

I press Ctrl-shift-O and bookmarks manager won't open. Bookmarks manager opens normally if I use the menu to open it. Keybind won't work in troubleshooting mode so I know it's not an addon, and the hotkey works fine on other computers with Sync enabled so I know it doesn't have to do with my synchronized settings. Also won't open with a fresh profile so I am very hesitant to reset all my settings.

I use this keybind multiple times per browsing session so it has had a major impact on my usage. Not sure what to do. Please help!

I'm going to try a graphics driver update in the hope that helps. This is on Windows btw.

Asked by Jivix 3 hours ago

Refresh icon and +sign to add tab missing with new update

What the hell were you thinking with this latest update? You seriously had the nerve to remove basic, essential features like the Refresh button and the + sign for adding… (read more)

What the hell were you thinking with this latest update? You seriously had the nerve to remove basic, essential features like the Refresh button and the + sign for adding a new tab? Are you kidding me? These are core functionalities that make browsing smooth and convenient, and now they're just gone?

How can you possibly justify this? Did anyone over there stop to think about how frustrating this is for loyal users? It’s absurd to think that a browser as well-established as Firefox would pull such a ridiculous move. A refresh button—seriously? One of the most frequently used features in any browser, and you thought it was a good idea to just take it away? What’s next, are you going to remove the back button too?

The audacity to push an update that cripples usability is unbelievable. This isn’t innovation; it’s downright stupidity. A browser is supposed to help users navigate the web efficiently, not make us jump through hoops just to perform basic tasks! How out of touch can you be to mess this up so badly?

Get your act together and fix this mess. Stop making changes for the sake of change, and start listening to your users!

Asked by joseph2bolt 8 hours ago

VPN, Relay and Monitor apps.

I chose installation and updates as I believe it best suits my issues. On my PC running windows 10 pro I downloaded vpn, relay and monitor apps at various past dates. My … (read more)

I chose installation and updates as I believe it best suits my issues. On my PC running windows 10 pro I downloaded vpn, relay and monitor apps at various past dates. My account information on the PC was deleted I do have the Firefox browser for IOS but, I did not down load the vpn, relay or monitor apps on that device. My issue is that when I log into my account I cannot find the missing apps to re-install the vpn, relay and monitor apps. Is there any way for me to gain access into the account that allow me re-install or add to my existing account. I have changed my primary email address and deleted the old email, which I still have access to if that is any help. Any help or advice would be greatly appreciated. A.W.

Asked by Art 1 day ago

firefox not launching, create a new profile

I have the latest version of firefox and I have automatic updates turned on. and yet, every few days I am unable to launch firefox and then get a message that I am runnin… (read more)

I have the latest version of firefox and I have automatic updates turned on. and yet, every few days I am unable to launch firefox and then get a message that I am running an old version and have to "create a new profile". This is a pretty major hassle. Everything resets, even after syncing. Please tell me how to fix this so that I can stop having this issue. Thank you so much.

Asked by ckernahan1 1 day ago

Webmail, unable to log in

I have always used Firefox to access my emails at https://sso.secureserver.net/?app=email&realm=pass&plid=587240 The new update does not show my emails, just show… (read more)

I have always used Firefox to access my emails at https://sso.secureserver.net/?app=email&realm=pass&plid=587240 The new update does not show my emails, just shows a continuing turning circle with a blank page. I can access my emails through Chrome with no problem.

The actual site is https://eu1.myprofessionalmail.com/appsuite/#session=a3d67818105442688d3ffe194a8e0a34

Asked by Mariya May 1 day ago

native installtion for mac

when i am downloading firefox on my m2 macbook air it is always downloading the 64-bit version instead of the arm version. i also tried installing through brew and no luc… (read more)

when i am downloading firefox on my m2 macbook air it is always downloading the 64-bit version instead of the arm version. i also tried installing through brew and no luck. i also tried all the firefox files and tried new install no luck.plz help??btw i am running macos sequoia beta 15.1

Asked by Dheeraj Pasupuleti 1 day ago

Can't download Firefox on Chromebook

I have a Lenovo Chromebook and Firefox will not download, I have tried doing this from the Play store and even though I click to "download to this device" it keeps downlo… (read more)

I have a Lenovo Chromebook and Firefox will not download, I have tried doing this from the Play store and even though I click to "download to this device" it keeps downloading the mobile app, I really need the full app please.

Asked by Pauline Mclaughlin 1 day ago

Last reply by Pauline Mclaughlin 1 day ago

Firefox installation - location

How do I install Firefox to "Program files" instead of the user's appdata folders ?? (this is for a Windows 10 PC) There doesn't seem to be a prompt from the insta… (read more)

How do I install Firefox to "Program files" instead of the user's appdata folders ?? (this is for a Windows 10 PC) There doesn't seem to be a prompt from the installation asking where I would like to have it installed. Thank you

Asked by datwood_57a 2 days ago

Two Firefox icons on my desktop

I have two Firefox icons on my desktop. It seems that they represent two different downloads. One says the location is C:\Users\robin\AppData\Local\Mozilla Firefox) The… (read more)

I have two Firefox icons on my desktop. It seems that they represent two different downloads. One says the location is C:\Users\robin\AppData\Local\Mozilla Firefox) The other says the location is C:\Program Files\Mozilla Firefox

Can I delete the one location without losing data?

Thanks for your consideration.

Sincerely, Robin

Asked by richard.hart.228 2 days ago

cannot update, either automatically or manually. Download of the update fails immediately.

Each time I try to download an update to Firefox, the download promptly fails. This is true whether I try the regular or the extended support release version. The automa… (read more)

Each time I try to download an update to Firefox, the download promptly fails. This is true whether I try the regular or the extended support release version. The automatic update has been failing for weeks at least, and prompting me to do it manually. I have checked system requirements, I have everything necessary. My MacBook Pro is running 10.15.7 (Catalina) with 4 GB of RAM, 2.5GHz processor. Scads of memory available. The version running currently is very flaky, often takes multiple tries just to launch.

Asked by Nancy Parker 2 days ago

nightly won't open till i run install exe file

after reboot,my nightly shows only updating screen(small pop-up style one) amd won't actually run.this fixes everytime when i run nightly installer. refreshing&reinst… (read more)

after reboot,my nightly shows only updating screen(small pop-up style one) amd won't actually run.this fixes everytime when i run nightly installer. refreshing&reinstall nightly didn't fixed anything while developer edition just runs fine

Asked by hanseung0189 2 days ago

Firefox crashes after 131.0.2

I updated to 131.0.2 on a Win11 laptop. Now I am getting hit with frequent crashes involving web activities. I get a popup to submit the crash report but it fails with an… (read more)

I updated to 131.0.2 on a Win11 laptop. Now I am getting hit with frequent crashes involving web activities. I get a popup to submit the crash report but it fails with an "unable to submit report" message. I found a similar report that advised how to access the reports that spoke of a "submitted" folder. I do not find this folder, only multiple "pending" reports. They all contain only 10 bytes.

Asked by jal64 3 days ago

128.3.1esr shows configuration error upon opening

Each time we open Firefox (ver 128.3.1esr) on our Win Server 2016 & Win 10 machines, we get this error: "Configuration Error: Failed to read the configuration file. P… (read more)

Each time we open Firefox (ver 128.3.1esr) on our Win Server 2016 & Win 10 machines, we get this error: "Configuration Error: Failed to read the configuration file. Please contact your system administrator.". Anyone know what could be going on? Everything seems to work correctly. We haven't had any problems, but would like to get to the bottom of this error.

Asked by wrware 3 days ago

Firefox will not open on a windows 11 pc AFTER UPDATING

Firefox will not open after downloading your latest update. An error message comes on screen: The file directory is corrupted and unreadable. This is occurring on a win… (read more)

Firefox will not open after downloading your latest update. An error message comes on screen: The file directory is corrupted and unreadable. This is occurring on a windows11 pc. I can open other files thru the microsoft browser. I'd appreciate some help, thanks, Gary

Asked by geeflagg24 4 days ago