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  • Solved

64 & 32 bit versions appearing on pc

I've noticed that I've got both the 32 bit (../Program Files (86)/..) and 64 bit versions (../Program Files/..) of Firefox installed on my pc. I didn't install both and b… (read more)

I've noticed that I've got both the 32 bit (../Program Files (86)/..) and 64 bit versions (../Program Files/..) of Firefox installed on my pc. I didn't install both and both appear to be the current version. Is this normal behaviour? Only one instance appears in add/remove programs, but if I go to default apps, Firefox appears twice (presumably the 32 & 64 bit versions). If this is not normal, does anyone have a suggestion as to how to remove the 32 bit version without damaging the 64 bit one?

Asked by Me 4 months ago

Answered by Me 4 months ago

My Firefox has no "Refresh FIrefox" button in regular or troubleshooting mode

The installation on my win 11 laptop is doing some odd things (1 - recently lost all extra (unselected) windows on restart, even though set to restore all windows and tab… (read more)

The installation on my win 11 laptop is doing some odd things (1 - recently lost all extra (unselected) windows on restart, even though set to restore all windows and tabs and 2- opening a new window creates an outdated duplicate of the window I already have open instead of just creating a new window with an empty tab??). So I thought I'd try refreshing it. Well, my "More troubleshooting" page does not have the "Refresh Firefox" button, only the "clear startup cache" appears along with option to run in troubleshooting mode. No Refresh option in teh same page in troubleshooting mode either. I am using the Microsoft Store MSIX installation. I am thinking about uninstalling that one and installing from a Mozilla download instead??

What would be the best way to clean up my installation state since the refresh is not available?

Asked by benirvin 2 months ago

Last reply by jonzn4SUSE 2 months ago

I use Firefox on Windows. I like it. But I also have an HP Chromrbook and I would rather use Firefox than Chrome. But I really don't want to do the entire Linux dance. Is there an easier way to get Firefox for my HP Chromebook?

I use Firefox on Windows. I like it. But I also have an HP Chromrbook and I would rather use Firefox than Chrome. But I really don't want to do the entire Linux dance. Is… (read more)

I use Firefox on Windows. I like it. But I also have an HP Chromrbook and I would rather use Firefox than Chrome. But I really don't want to do the entire Linux dance. Is there an easier way to get Firefox for my HP Chromebook?

Asked by Jan Galkowski 5 months ago

Last reply by Jan Galkowski 4 days ago

  • Archived

Firefox

Created Gmail account for gmail.com. Where my name or initial should appear, it says "Finish setup" I have checked circles that I want, but it still says "Finish setup.… (read more)

Created Gmail account for gmail.com.

Where my name or initial should appear, it says "Finish setup"

I have checked circles that I want, but it still says "Finish setup."

What can I do?

Asked by Roy Smith 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

Fire Fox Browser

I noticed when I went to check for updates the Fire Fox Browser is, Windows MSIX Package Mozilla, MSIX 1.0 143.0.1 (64 bit). What is this and why? Do I need to uninstall … (read more)

I noticed when I went to check for updates the Fire Fox Browser is, Windows MSIX Package Mozilla, MSIX 1.0 143.0.1 (64 bit). What is this and why? Do I need to uninstall this version of Fire Fox and reinstall a new one? If so, how do I do that without loosing all my data. Thanks for your help!

Jon Spears

Asked by jspears7883 4 months ago

Last reply by Agent virtuel 4 months ago

System requirements for Firefox for computers

I apologize for repeating the question, but I wanted to write about the system requirements for the computer. Where can I find this information, and if something has chan… (read more)

I apologize for repeating the question, but I wanted to write about the system requirements for the computer. Where can I find this information, and if something has changed, what are the system requirements for the computer?

Asked by Stepan12901 5 months ago

Last reply by Paul 5 months ago

  • Archived

autoconfig on Firefox msix

I installed the msix package from Microsoft Store. We can't add our autoconfig to the msix version? We don't have access to C:\Program Files\WindowsApps\Mozilla.Firefox_x… (read more)

I installed the msix package from Microsoft Store. We can't add our autoconfig to the msix version? We don't have access to C:\Program Files\WindowsApps\Mozilla.Firefox_xxx.x.x.x_x64__n80bbvh6b1yt2\VFS\ProgramFiles\Firefox Package Root so we can't put the needed files there. So were are we supposed to put the autoconfig files? Firefox seems to have added support for the similar situation on linux with flatpak and snap. https://bugzilla.mozilla.org/show_bug.cgi?id=1785278 There isn't a way to use autoconfig on Windows if we choose to install Firefox from the store of the OS?

Asked by erebus675 6 months ago

Last reply by Nathan Giovannini 6 months ago

  • Solved
  • Archived

firestick

Why can't I install Firefox on my firestick? I use it on all of my other devices and it's what I'm used to using.

Asked by crisconvery 6 months ago

Answered by Paul 6 months ago

Duplicate install of Firefox

Hello all! I've started having an issue in the last few days, with apparently two separate Firefox installs. A few days ago I was greeted by a fresh, blank install of Fi… (read more)

Hello all!

I've started having an issue in the last few days, with apparently two separate Firefox installs. A few days ago I was greeted by a fresh, blank install of Firefox and had to set everything up and sign in as I usually would on a fresh system install. Today, however, I somehow managed to launch both of them at once (I don't know how, as I just use the UI shortcut). After closing both fully, I can now only start the "old" one via the shortcut.

OS: Bluefin / Fedora 42.20, Gnome 48.6

According to the list of flatpaks, only one is installed. Unfortunately that's roughly where my knowledge of Linux ends, so I can't troubleshoot this further. Help will be apprecciated, as I don't want to roll a die on which of these will start up every time I reboot.

Asked by Giklab 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago