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Cannot open youtube.com randomly

Hello, I get Secure Connection Failed - SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT error code randomly while trying to open youtube.com. It works with other browser. Please he… (read more)

Hello,

I get Secure Connection Failed - SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT error code randomly while trying to open youtube.com. It works with other browser. Please help to solve this problem.

Asked by virag_shah 1 day ago

Last reply by Tan Chee Keong 1 hour ago

Firefox not responding when playing video

Recently got a new computer with Windows 11, and now whenever I try to play a Youtube video or videos on other sites, Firefox as a whole slows down. There is a delay when… (read more)

Recently got a new computer with Windows 11, and now whenever I try to play a Youtube video or videos on other sites, Firefox as a whole slows down. There is a delay when starting the video, and at times Firefox stops responding if I try to switch to another tab when this is happening. (Not always, but sometimes).

The delay can be anywhere from 5 to 45 seconds or so, and repeats whenever I pause and unpause a video, or even rewind slightly. This doesn't seem to be buffering, and videos seem to work just fine on Edge. Any idea what could be causing this issue?

Asked by goblinsforum 7 hours ago

Last reply by jonzn4SUSE 6 hours ago

Firefox is choppy all of a sudden

Firefox was working fine yesterday. But all of a sudden while playing a youtube video it started being choppy. It drops frames, scrolling and video playback are choppy an… (read more)

Firefox was working fine yesterday. But all of a sudden while playing a youtube video it started being choppy. It drops frames, scrolling and video playback are choppy and laggy, there is lag on button inputs, the system is choppy and laggy too while firefox is open, especially when video is playing. I checked the CPU and GPU usage and I can't see any spikes. I have tried refreshing firefox but that did not fix the problem.

OS is manjaro linux (gnome version) latest. Firefox is also at the latest version.

Asked by leonsuchy 20 hours ago

Last reply by jonzn4SUSE 7 hours ago

Facebook page scrolls up and down automatically

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the… (read more)

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

Asked by PSanders10 1 day ago

Last reply by Mark B 9 hours ago

Firefox hangs up on win7

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did: turned… (read more)

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did:

  • turned hardware acceleration and recommended settings off
  • cleared cache and profile few times
  • offline and safe mode
  • restarting and reinstalling for few times
  • installing Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, 2019, and 2022 (vc_redist.x64.exe).

still hangs up.

it sometimes opens after i restarted,what can cause this?

Asked by alikeremozfidan 1 month ago

Last reply by jonzn4SUSE 10 hours ago

opening PDFs

Cannot open PDF from MS365/Sharepoint site. Error message: "ERROR: URL provided is expired or invalid. Please reinitiate the workflow..." Checked: 1 Other file types o… (read more)

Cannot open PDF from MS365/Sharepoint site. Error message: "ERROR: URL provided is expired or invalid. Please reinitiate the workflow..." Checked:

  1. 1 Other file types open/download correctly.
  2. 2 Other browsers open PDFs correctly.

The issue seems restricted to Firefox and PDFs.

Asked by dennis.loebs 10 hours ago

Last reply by jonzn4SUSE 10 hours ago

Need Help. Firefox would not open, deleted firefox icon, reinstalled firefox. Lost all old data/bookmarks.

Screen 1 message: firefox.exe Entry point not found. Files(x86)Mozilla.firefox\xul.dll. Screen 2 message: couldn't load XPCOM. After repeated tries to get to firefox I de… (read more)

Screen 1 message: firefox.exe Entry point not found. Files(x86)Mozilla.firefox\xul.dll. Screen 2 message: couldn't load XPCOM. After repeated tries to get to firefox I deleted the icon and re-installeed a new copy of firefox.

As my computer skills are not great my question is can any of the old data/bookmarks be retrieved? And if so

how in very simple terms/pictures.

Asked by LindaBechter 16 hours ago

Last reply by RobertJ 12 hours ago

Losing internet connection

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookie… (read more)

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookies, and then reloading my open tabs, but it ends up losing the connection, just the browser itself. Other browser still works. Completely closing all tabs and restarting Firefox gets it working again, but dare I reload the previous session again, open all the tabs (acts like it's going to work), but then loses connection.

Asked by markfleener 5 months ago

Last reply by Iggy 12 hours ago

Intranet web site self signed certificate does not permanent stored to exceptions

I have some websites in the internal network with self signed certificate which I have registered in the exceptions. But every time I visit them he asks me to put them ba… (read more)

I have some websites in the internal network with self signed certificate which I have registered in the exceptions. But every time I visit them he asks me to put them back in the exceptions. Is there a way to fix this problem?

Asked by administrator25 1 week ago

Last reply by Dropa 13 hours ago

I cannot load pages and I've tried all the support guidance

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect… (read more)

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect. I'm at my wits end. Any hail mary optoins or do I have to reinstall and start again?

Asked by Charlie Evans 1 day ago

Last reply by Chris Ilias 15 hours ago

Browser reduces YouTube volume wen rewinding

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frus… (read more)

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frustration, when I rewind any YouTube video the playback volume changes to a lower value, until I rewind again.

I tried looking online, this is the closest match I've found, but there's no solution there

I tested this issue on different browsers (Edge, and IE), no problems there. I tried disabling extensions, no change. I tried resetting FireFox, no change. I made sure that Windows doesn't automatically adjust system volume. I tested this issue on different Video platforms, no problems there.

I use YouTube when I practice (music), so I rewind a lot.

Any help is very appreciated.

Asked by Josef Lintz 4 months ago

Last reply by NN 1 day ago

Text renders improperly in Firefox 102

I recently upgraded to Firefox 102 on my machine running OS X 10.15.7 and started facing issues with improperly rendered text. See a screenshot of the Google search page … (read more)

I recently upgraded to Firefox 102 on my machine running OS X 10.15.7 and started facing issues with improperly rendered text. See a screenshot of the Google search page for "малина" affected by this issue (screenshot 1). Moreover, other alphabets like Armenian get completely messed up, as opposed to Russian where only spaces and punctuation marks seem to be affected (screenshot 2).

I asked my peers running on OS X 12.4 to try and see if they experience the same problem but they saw no issues whatsoever.

I temporarily downgraded to Firefox 101 but would appreciate a solution.

Asked by r1mcp5ld 1 day ago

Last reply by jonzn4SUSE 1 day ago

open link in new tab, vk audio messages

I have some problems with Firefox: 1 When I find something, and click on search results links, they don't open in new tab. And I can't find option that fix it. 2 In vk.co… (read more)

I have some problems with Firefox:

1 When I find something, and click on search results links, they don't open in new tab. And I can't find option that fix it. 2 In vk.com I can't send audio message: I can send it, but my friend can't hear it.

Asked by puchkovdmitrybor 2 days ago

Last reply by BigFish 1 day ago

Firefox closed and lost all tabs/windows with no option to restore previous session

I use tabs within windows to keep track of to-do items/wish lists etc. I had about 5 windows open with anywhere from 10-30 tabs each, my firefox closed unexpectedly and … (read more)

I use tabs within windows to keep track of to-do items/wish lists etc. I had about 5 windows open with anywhere from 10-30 tabs each, my firefox closed unexpectedly and did not give me the option to recover the windows and tabs as it has before. Any way I can recover these or am I screwed? Thanks.

Asked by kyleawilson 2 days ago

Last reply by Terry 2 days ago

Brower Freezes

Firefox V102(64) Win10 Hardware Acceleration off. Freezes sometimes after several hours, sometimes after 5 minutes even while one tab is working, no other tabs work. … (read more)

Firefox V102(64) Win10 Hardware Acceleration off. Freezes sometimes after several hours, sometimes after 5 minutes even while one tab is working, no other tabs work. Task Manager to turn off Firefox. Main tabs https://www.kadaza.com, Fox News, YouTube, and business websites. Sometimes ESPN.

Lastest update did not fix.

Asked by admin287 5 days ago

Last reply by jonzn4SUSE 2 days ago