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After a few minutes Firefox stops loading URLs (any URL, even already open ones)

Hi, I'm having this annoying problem for several weeks now. I guess since the last update. While browsing and searching online with google I normally open links in new t… (read more)

Hi, I'm having this annoying problem for several weeks now. I guess since the last update.

While browsing and searching online with google I normally open links in new tabs, and maintain many tabs open from session to session. After a few minutes FireFox stops loading the URL links. It opens a new tab but the page doesn't load. If I type a new address in the address bar of an existing page, the page blinks momentarily but it returns to the old page content. This happens with any link in the search page, or in any previously opened pages that I try to change to a different URL. The only way to fix it is closing and reopening FireFox. Then all the links and open tabs respond normally again, until it happens again. The time when the problem happens can be a couple of minutes or after hours.

Asked by galloa2000 5 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Firefox Issues

Continuous message on Firefox -- Keeps popping up asking that I enter Primary Password. I have no "Primary Password" and the constant pop-up is irritating and time consu… (read more)

Continuous message on Firefox -- Keeps popping up asking that I enter Primary Password. I have no "Primary Password" and the constant pop-up is irritating and time consuming. I have switched to Chrome, but would like to come back to Firefox if you can solve this problem

Asked by William Schlecte 4 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Scrolling after version 107 is choppy

After updating firefox from version 106 to 107 scrolling and site animations is choppy. 107.0.1 didn't fix the problem. Device info: OS: Win7 CPU: i5-460M D. GPU: ati mob… (read more)

After updating firefox from version 106 to 107 scrolling and site animations is choppy. 107.0.1 didn't fix the problem.

Device info: OS: Win7 CPU: i5-460M D. GPU: ati mobility radeon HD5650

Asked by catmirror 1 day ago

Last reply by Dropa 6 hours ago

Need to make Firefox stop automatically downloading PDF files. None of the suggested fixes work.

I need to know how to stop firefox from automatically downloading every PDF file I look at. I’ve tried all of the suggested fixes on Mozilla and various other sites to n… (read more)

I need to know how to stop firefox from automatically downloading every PDF file I look at. I’ve tried all of the suggested fixes on Mozilla and various other sites to no avail. None of them work. I’ve tried the following:

Going into settings, downloads, and checking “Always ask you where to save files.” Didn’t work.

Going into settings, applications, and under PDF, choosing “always ask.” Didn’t work.

Going into settings, applications, and under PDF, choosing “open in firefox.” Didn’t work.

Going into about:config and changing browser.download.alwaysOpenPanel from true to false. Didn’t work

None of these fixes stopped firefox from automatically downloading pdf files. I can’t just click on a pdf file to look at it without firefox downloading it.

I’m at wit’s end. My recylcle bin is full of unwanted pdf files.

Please give me a solution that actually works. My version is 105.0.3.

Asked by tamszion 1 month ago

Last reply by Dropa 7 hours ago

Middle click not working at all after updating

Hi, After an update, Firefox does not recognize middle click at all. It worked in the past, but no longer. For example, middle clicking on... - a hyperlink should open a … (read more)

Hi,

After an update, Firefox does not recognize middle click at all. It worked in the past, but no longer. For example, middle clicking on... - a hyperlink should open a tab in the background - a bookmark bar item or bookmark menu should open that bookmark in background - empty space on the webpage should initiate autoscroll - a tab handle on the Firefox title bar area should close that tab None of these work as of now.

I'm on Windows 10, and I am using a Logitech MX Master 3 via USB Unifying receiver. I checked Logi Options+ app and confirmed the middle button is correctly set to middle button (default) and there's no per-app settings for Firefox.

Asked by Gomdolius 13 hours ago

Last reply by Dropa 8 hours ago

Two apparent error troubles in and with my Firefox account

Hello! Apparently my Firefox account, [email1]@gmail.com, has me as using Windows 10 although I upgraded to Windows 11 last spring and there is no obvious way for me to u… (read more)

Hello!

Apparently my Firefox account, [email1]@gmail.com, has me as using Windows 10 although I upgraded to Windows 11 last spring and there is no obvious way for me to update that information.

I have a secondary email listed in my Firefox account, [email2]@gmail.com, but that secondary email is in need of verification and I am having trouble in getting that done. On my [email1]@gmail.com Gmail account I can send a test message to my [email2]@gmail.com Gmail account and can receive it there, but for some unknown reason my attempts to have that same secondary email verified have failed by its not appearing on my Gmail account where I have it listed as a secondary email. I also have spent time in trying find ways to correct this and to contact Google about this, but have not found any such corrective ways and have had no response from Google.

I thank you. – Doug

Asked by tuulen 1 day ago

Last reply by Dropa 1 day ago

All firefox based browsers stop video playback if window/tab loses focus

Hello, for some reason firefox and all firefox related browsers have developed a problem on my system. All videos and streams stop playing if the window/tab loses focus.… (read more)

Hello, for some reason firefox and all firefox related browsers have developed a problem on my system. All videos and streams stop playing if the window/tab loses focus. This is not the first time this has happened but earlier this year using the about:config flag I will mention below the problem seemed to be fixed but now it is back and worse than ever. I have a symmetrical gigabit connection and the problem only occurs in firefox and it's related browsers, no other aspect of my internet is affected, just video/streams and only in these kinds of browsers.

I do have a bunch of extensions but all are ones I have had for a long time, years in most cases, they were not the cause of the problem before and starting in troubleshoot mode plus a fresh profile in a fresh instal confirmed they are not to blame now either.

To be precise about the issue, when I say the videos stop that is exactly what I mean, there are no lags, no buffering, no partially loaded video bar( where applicable), no tab crashes, no connection problems, no warnings about certain tabs or extensions slowing things down, nothing at all, the video simply stops.

I have tried

- safe/troubleshooting mode to rule out any extensions
- with and without my vpn running
- doing fresh installs of the browsers/ complete fresh slate, revo uninstaller pro ran and using fresh profiles 
- found some suggestions for the about:config page, namely window_occlusion_tracking
- found some contradicting information about hardware acceleration but I tried both with and without and it makes no difference
- experimenting with different versions of firefox, so if you can see which version I am using as I post this, the reason it is not the latest version is because I have tried rolling back through older releases to find one that works, but have yet to suceed,

But no matter what I have tried I cannot get the problem sorted. Either I have that specific window and tab as the sole active window on my device or I need to click into it and either reload the tab or push the play button multiple times before playback resumes.

Open to ideas because i'd rather not have to resort to chrome, thanks

Asked by lulyro 1 day ago

Last reply by cor-el 21 hours ago

Since the update Firefox will not load pages.

Hello, I uploaded the new version of Firefox that I have been using without issue for years and now it will not load pages that Chrome loads, no problem. It just spins w… (read more)

Hello,

I uploaded the new version of Firefox that I have been using without issue for years and now it will not load pages that Chrome loads, no problem. It just spins without every giving me an error, just never loads.

Yes, I updated my Norton account and made sure that Firefox is a trusted program.

[email removed from public]

Asked by sander_518 1 day ago

Last reply by cor-el 22 hours ago

Mozilla crashes after windows reinctalled

Hi! I've reinstalled Windows and Mozilla crashes every time I started it. More often itoccures when YouTube page is open. Please, look at my crash reports: bp-26b3d072-b… (read more)

Hi!

I've reinstalled Windows and Mozilla crashes every time I started it. More often itoccures when YouTube page is open.

Please, look at my crash reports: bp-26b3d072-bfb3-414d-ace6-bc3220221130 bp-eba0db1c-ce82-4dd1-90fb-b04ee0221130 bp-e4338b69-3e42-41d0-b2b1-9cb4e0221130 bp-1d681c76-87e1-49ac-8f94-843b60221130 bp-e299e985-0355-4fd0-866f-e39330221130

Asked by tyomam 2 days ago

Last reply by cor-el 1 day ago

Mozilla Firefox Keeps crashing

My Firefox keeps crashing. I can't open it at all. It opens and crashes within seconds. I don't know why because it was fine yesterday.... Crash ID: bp-d78cd263-9cac-417… (read more)

My Firefox keeps crashing. I can't open it at all. It opens and crashes within seconds. I don't know why because it was fine yesterday.... Crash ID: bp-d78cd263-9cac-4173-b5b4-f63f60221201

Anybody able to help? Thanks.

Asked by hytmolina 1 day ago

Last reply by TyDraniu 1 day ago

Site sometimes doesn't allow logging in with firefox, does with chrome.

My bank sometimes gives me errors when logging in using foxfire. It does not when I use chrome. Sometimes after a while it corrects itself. Sometimes I have to reboot. Wh… (read more)

My bank sometimes gives me errors when logging in using foxfire. It does not when I use chrome. Sometimes after a while it corrects itself. Sometimes I have to reboot. What can I do as a standard fix of this problem, other than switching to chrome?

Asked by bigdocmcd 1 day ago

Last reply by Dropa 1 day ago

Adblock is unable to deactivate thumbnails in youtube video!

Adblock is unable to deactivate thumbnails appearing towards the end of a Youtube video! I've restarted FF but result is the same. What is wrong? Any other alternatives?… (read more)

Adblock is unable to deactivate thumbnails appearing towards the end of a Youtube video! I've restarted FF but result is the same.

What is wrong? Any other alternatives?

Asked by Raz 2 days ago

Last reply by Terry 1 day ago

Firefox freezes when I use Microsoft Remote Desktop Connection

I am running Windows 10 Enterprise Edition 21H2 (Build 19044.1889). When I use Microsoft Remote Desktop Connection and Firefox is currently running, version 103.0.2 (64-… (read more)

I am running Windows 10 Enterprise Edition 21H2 (Build 19044.1889). When I use Microsoft Remote Desktop Connection and Firefox is currently running, version 103.0.2 (64-bit), Firefox freezes. None of the tabs respond. Other apps are working fine, except for Firefox. There are no crash reports to post here. Appreciate any advice to eliminate this issue.

Asked by woodj1 3 months ago

Last reply by pierrech 2 days ago

Super frustrating experience

It seems Mozilla now things that forcing me to click through a "welcome tips wizard" dialog box is a good idea. Since I work in IT, I'm using browsers across dozens of en… (read more)

It seems Mozilla now things that forcing me to click through a "welcome tips wizard" dialog box is a good idea. Since I work in IT, I'm using browsers across dozens of endpoints in dozens of environments every day. To open Firefox and have to click Skip over and over and over because the wizard won't let me just skip the whole thing on one fell swoop, is a recipe for fatigue! I don't care about changing color schemes or signing into an account etc etc. I just care about using the browser to go where I need to go. Yet not even Escape works to get out of the captive experience. Please stop following in the footsteps of Microsoft who thinks they have a right to force every user into an experience. Please stop being like other apps that introduce new features and feel they have a right to force users to "see" them via UI popups that are in your face until you either click through them or click skip for every single one. If you really think I should care about these features, at least allow me to skip the whole process whenever I wish. Don't make me click Skip over and over and over. Maybe one day I will read about these new features that Mozilla things are so important, but even then I'll read it once on my own computer probably and then still be "forced" into this unpleasant experience on every other endpoint I remote onto for weeks and months into the future. Thanks a lot.

Asked by TitaniumCoder477 2 days ago

Last reply by cor-el 2 days ago

Certain text displays as random characters on some pages

As of this morning, for some reason, certain websites present, random garbled text where normal text should be. This occurs on some sites and not on others. My second com… (read more)

As of this morning, for some reason, certain websites present, random garbled text where normal text should be. This occurs on some sites and not on others. My second computer, running an earlier Mac OS, is working just fine, and other browsers don't have this problem.

Hoping someone can help. A screenshot from Wikipedia is attached.

Asked by Etnier 3 days ago

Last reply by cor-el 2 days ago

No Video with Supported format and MIME type found

No Video with Supported format and MIME type found is not allowing me to play videos on website. No idea what's the cause of it, I've tried everything from internet tips … (read more)

No Video with Supported format and MIME type found is not allowing me to play videos on website.

No idea what's the cause of it, I've tried everything from internet tips how to solve this.

Asked by Dawid Dettlaff 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Old version of Firefox (45.0.2) is invisible on MacBook M1

Hello, on my project we have a requirement to support a specific version of Firefox, which is 45.0.2. I downloaded it from ftp.mozilla.org, but when I'm launching browser… (read more)

Hello, on my project we have a requirement to support a specific version of Firefox, which is 45.0.2. I downloaded it from ftp.mozilla.org, but when I'm launching browser, it just displays an invisible window with shadow border (see screenshot below).

My device: MacBook Pro 14 2021 M1 Pro, OS X Ventura (13.0.1)

I guess it has something to do with an M1 chip, but is there any way to fix it?

Asked by braid98 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 5 months ago

Last reply by alex275 3 days ago